Workspace Error: AUTHEN_CSSLLoginFailed:2:25:1005 Authentication failed

All of a sudden, we find that users configured in MSAD cannot access workspace, planning or any other component. when they try to do that, the error they get is:
"You must supply a valid username & password to log onto the system"
In Hyperion/logs/workspace, stdout_log, I get the error:
"AUTHEN_CSSLLoginFailed:2:25:1005 Authentication failed for user xyz. Invalid credentials"
Native directory user is able to login fine.
Has anybody every encountered this error before?

If it is an AD configuration issue you should be able to easily validate the configuration in Shared Services, if that checks out then test searching for the problem users/groups in Shared Services, plus check out the Shared services logs - SharedServices_Security.log, SharedServices_SecurityClient.log
Cheers
John
http://john-goodwin.blogspot.com/

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