Worn key letters after a month

I really like my brand new HP Pavillion dv7-6c52eo. However, after using it for just a month, the letters on some keys are already worn. That I don't like. What do HP think about this? It feels a bit excessive to fail a complaint about it, but still it is a quite expensive thing and quite annyoing.

We get this complaint every now and then and I have seen it on many laptops. 2 copies of the same model laptop can be used the same amount by two different people and the rate of wear on the key lettering will be different. My own theory is that some people just have skin oil that wears out keyboard keys more than others, or perhaps there is some sealant that is supposed to go over the key letters and every now and then a batch of keys goes out that is not properly sealed. In my opinion the keyboard letters ought to remain visible for at least a year even under the most intense usage. The problem is even if HP will replace the keyboard do you want to be without the laptop for 4-5 days for a new keyboard and will it just happen again? Keyboards are very cheap and easy to replace but replacing the keyboard yourself runs the risk of voiding the warranty.

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My left shift key on Macbook Pro Retina (15") is behaving like the F11 key (show/hide open windows). The key behaves the same for the laptop keyboard and for an external Apple keyboard? This just started in last week after 6 months of use

My left shift key on Macbook Pro Retina (15") is behaving like the F11 key (show/hide open windows).
The left shift key behaves the same on the laptop keyboard and on an external Apple keyboard.
This just started in last week after 6 months of use. The right shift key and other keys on the keyboard all appear to work correctly.
Suggestions greatly appreciated.

I have a solution to this issue now after a discussion with Apple Support. Some where in the last few weeks, there was a change in the key that would do a Show Desktop under the Mission Control settings in the System Preferences. Even though the key sequence that was shown for the Show Desktop setting did not include the Left SHift key, by changing this first to having no key sequence and applying that and then changing it back to the F11 key, the Left SHift key issue that I was having has cleared up.
A second issue that was uncovered was that the SSD had some issues (uncovered when I ran Disk Utility using the Repair Disk key). I had to restart and use the Disk Utility through the Command R sequence to get to the stand alone Disk Utility. The SSD appears to be running better as a result as well.
Hope that this is of use to someone else in the future.

Faded letter "n" on keyboard after 2 months

is it a common problem for the keyboard letters to fade on g4 ibooks? the letter n on my ibook is almost completely gone. i have applecare but will apple fix this even though it is a minute problem?

Hi!
I wouldn't say the problem is uncommon, as my "A" began fading after two months. On my second logic board issue, I mentioned this to Apple, and they willingly replaced it for free while the iBook was in the shop, but again my A, along with S,D and E keys are blank.
In short, yes they'll replace it, but don't expect the fix to last too long if you're a heavy user.
http://discussions.apple.com/thread.jspa?threadID=209087&tstart=15

After a month some good some bad. BB really messed up on some basic features we used to have

I've been a BB user since they were Blueberry's. I have to say the Q10 after a month of using it is seriously deficient in features compared to my Tour. I thought I was getting the best of the Tour but now with a decent sized screen. Boy was I wrong. So here's my assessment from a road warrior that uses his machine to take care of emails, contacts and access to hotel and airline websites. I don't play games, watch movies or use it as a pacifier like so many do.
1.) Link - Doesn't work on my system. BB support tried and tried but couldn't get it to work on my Lenovo/Windows 7. So I have no easy way to synch Outlook contacts, calendar etc... I think BB Desktop was a far superior interface as was BIS for setting email. I don't know why they had to go backwards on this and not transport the key parts into the new OS interface. It's only programmer/developer time to make it happen.
2.) Not ringing when holstered? C'mon that's a HUGE oversight. I'm a business man in constant travel meetings around the world. I always had the Tour set to vibrate in holster and ring out of it. Now I have to shut the Q10 off or fiddle through a bunch of screen taps. The not ring in holster setting is key for me. Having someone's phone go off (especially mine) in a meeting with me is a big no no. I hope that they can add this feature back in.
3.) Battery Life - Great as expected with a BB
4.) MP3 Player - Looks like I'll have to keep keeping track of another device to listen to my MP3's. Really, what's it take to have high quality MP3 audio?
5.) Screen and ergonomics - Awesome human interface engineering. Too bad the features and supporting expectations are still weak sauce.
6.) Websites Access - Fast 4G, nice screen=Happy with improvement over 3G small screen Tour
7.) Call quality - Great
8.) Basic Operating descriptions - Maybe it's me but I couldn't locate how to make the center button between the volume rockers into a programmable hot key. I'd like that to be the Voice control so I can use it to initiate voice commands. There was no manual in the box and no instructions on where to go to get the user guide. I found the guide via a link on this site.
Bottom line is that I'm going to keep it and hope that Blackberry actually reads some of these as they have no way to get feedback from their users. This is a basic flaw as well. I make my business better by listening to my customers and making my best effort to meet their expectations. It seems BB has gone the "Good enough" route. Maybe it's still early and there's hope.... That's my story and I'm sticking to it (for at least another 2 years).

S, Interesting analysis!
I am a user very similar to you. Fortunately for me, I have hit none of the snags you describe and don't care too much about the drawbacks you cite. Whew!...guess I was lucky!
I am enamored with the Q10 because of the positives that you mention as well as numerous others that exist with the Q10.
. . . . . Pete

After a month of using CS6 Master, Acrobat ceased functioning. Many other customers with the same problem suggested deactivating Flash Pro to reactivate Acrobat. After following these instructions, the entire suite was deactivated and now dipalys a messag

After a month of using CS6 Master, Acrobat ceased functioning. Many other customers with the same problem suggested deactivating Flash Pro to reactivate Acrobat. After following these instructions, the entire suite was deactivated and now dipalys a message that our trial that will expire in 10 days (in the middle of an upcoming charity event). Is there any way to reactivate CS6? Is the only option to delete all CS programs? Can we download CS6 again with the same product key?

In general theory, one now has the Edit button for their posts, until someone/anyone Replies to it. I've had Edit available for weeks, as opposed to the old forum's ~ 30 mins.
That, however, is in theory. I've posted, and immediately seen something that needed editing, only to find NO Replies, yet the Edit button is no longer available, only seconds later. Still, in that same thread, I'd have the Edit button from older posts, to which there had also been no Replies even after several days/weeks. Found one that had to be over a month old, and Edit was still there.
Do not know the why/how of this behavior. At first, I thought that maybe there WAS a Reply, that "ate" my Edit button, but had not Refreshed on my screen. Refresh still showed no Replies, just no Edit either. In those cases, I just Reply and mention the [Edit].
Also, it seems that the buttons get very scrambled at times, and Refresh does not always clear that up. I end up clicking where I "think" the right button should be and hope for the best. Seems that when the buttons do bunch up they can appear at random around the page, often three atop one another, and maybe one way the heck out in left-field.
While I'm on a role, it would be nice to be able to switch between Flattened and Threaded Views on the fly. Each has a use, and having to go to Options and then come back down to the thread is a very slow process. Jive is probably incapable of this, but I can dream.
Hunt

Update after 2 months breaks my squirrelmail / imap authentication

Ok, updated after 2 months, normally expecting some issues, but nothing this bad.
Squirrelmail is used for remote hosts to access my server mail over internet.
This update broke authdaemon I think.
Here's output of authtest:
[root@cyclops log]# authtest mark pw(redacted)
ERR: authdaemon: s_connect() failed: No such file or directory
Authentication FAILED: No such file or directory
[root@cyclops log]#
Which is the same output as in my errors.log when a client tries to access imap.
How do I turn verbosity up to get more useful output?
EDIT: SOLVED
Forced REINSTALL of courier-authlib fixed it. WHY WOULD IT DO THAT?
That was part of the update I believe, but why would it bork the install on a basic update?
Last edited by 86turbodsl (2010-04-08 10:19:23)

Same problem here. For whatever reason, courier-impa is starting authdaemond and also stopping authdaemond directly after running the courier-processes in its init-script.
I hacked the script a bit, now it's working properly:
At the top, insert a line
AUTO_AUTHDAEMON="false"
Change the first if-clause to read:
if [ $AUTO_AUTHDAEMON == "true" ] ; then
and do the same for the second if-clause containing $AUTO_AUTHDAEMON.
That's it.
My complete init-script:
CI_DAEMONS=
AUTO_AUTHDAEMON="false"
[ -f /etc/conf.d/courier-imap ] && . /etc/conf.d/courier-imap
[ -z $AUTO_AUTHDAEMON_LAG ] && AUTO_AUTHDAEMON_LAG=2
. /etc/rc.conf
. /etc/rc.d/functions
case "$1" in
start)
if [ $AUTO_AUTHDAEMON == "true" ]; then
/etc/rc.d/authdaemond start
sleep ${AUTO_AUTHDAEMON_LAG}
fi
if [ ! -f /var/run/daemons/authdaemond ]; then
echo "ERROR: authdaemond is not running"
stat_fail
exit 1
fi
for daemon in $CI_DAEMONS; do
stat_busy "Starting Courier ${daemon}"
/usr/lib/courier-imap/${daemon}.rc start
if [ $? -gt 0 ]; then
stat_fail
else
add_daemon $daemon
stat_done
fi
done
if [ $AUTO_AUTHDAEMON == "true" ]; then
/etc/rc.d/authdaemond stop
fi
stop)
for daemon in $CI_DAEMONS; do
stat_busy "Stopping Courier ${daemon}"
/usr/lib/courier-imap/$daemon.rc stop > /dev/null
if [ $? -gt 0 ]; then
stat_fail
else
rm_daemon $daemon
stat_done
fi
done
restart)
$0 stop
sleep 1
$0 start
echo "usage: $0 {start|stop|restart}"
esac
exit 0
Last edited by mauritzius (2010-04-12 14:52:21)

Can i return a macbook air after 3 months

My husband got me a Mcbook Air for my birthday in February.
After 3 months I realized this is not the right computer for me. I am a teacher and this computer does not seem to be the right fit for me.
Could you please advise? The computer is in perfect condition. I would like to know if I have any options as far as return policy goes.
Thanks!
Carolina

Most stores only offer two weeks return policy.
Apple does have a http://www.apple.com/recycling/ program, though you may get better value from either http://www.powermax.com/ or http://www.gazelle.com/
MacBooks don't run iOS. Go to Apple menu -> About This Mac to find out the Mac OS X version, before attempting to sell it. Otherwise, see this FAQ*:
http://www.macmaps.com/selling.html

Can I return my macbook air after two months?

Can I return my macbook air after two months?

where did you buy it from?
apple's return policy is 14 days

Can I return my i phone to apple because the color at the edges are gone already after 2 month???

Can i return my I phone 5 to apple because the color at the edges are gone already after 2 month?

You only have 30 days to return an iPhone for full refund. However, you are under warranty, so if you think this is a defect or such, take it into an Apple Store and show them and ask them about it. If the screen is faulty, they will replace it.

Satellite L670 - Hard Disk Dead after 8 months only

Hi,
this morning I had to retunr my laptop due to bad hard disk problem. After 8 months, it's dead already.
The positive points are: I am still under warranty and second the toshiba software hilighted me on time, allowing me to back up my data before the crash. Tks Toshiba for this tool, very usefull.
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Bad luck or bad use ? I am wondering.
I wish to have a feedback from those who owns same model, L670 (windows 7), to understand if this problem is commun or if I was unluckily concerned.
Also, if there are possible solutions to avoid HD stress in the daily use ? Like for example, reduce writing on it (back up of blu-ray using AnyDvD HD ON hd, then cut&paste to external HD), or to not connect too often external hard disk to avoid electricity surcharge if any ?
In future, will I have to perform chkdsk more often ? Defrag ? If yes, at which frequency ?
This is my 3rd laptop dying, Sony VAIO = mothercard dead after 1.2 years, Fujitsu Amilo xi = explosed after 3 years, and now Toshiba HD after 8 months.
From 900EUR up to 1600EUR, I do not see a significative resistance of one of those models, Sony was the badest ever in terms of video card longevity and compatibility (games unplayable after 2 months, no driver update), keyboard "painting" was a mess with deterioration after fews months compared to Fujitsu and Toshiba (no pb). Toshiba L670 more recent, was the best in terms of game compatibility.
What to do ? Stop buying laptop or use it only fews hours a day with a PC on top ?
For time beeing I can't afford to have a PC + a laptop as I am unemployed, surviving with 10EUR/day,
time to find a job again.
Despite this situation, I managed to buy new Zelman notebook cooler for my Toshiba at around 40/50EUR, but, it didn't help apparently.
Tks for feedback about L670 duration life, and particulary HD problem + best use to protect it.
Guillaume

You're not the only one.
I bought an L670 in September last year. It was strictly for home use as replacement for a desktop PC, so it was never moved.
Just after a few weeks things started to go wrong: boot fails, programs crashing, Windows 7 crashing...
It's almost 7 months now since purchase and I'm writing this message on the very same notebook with 'Hard Disk Sentinel' running in the background, reporting more bad sectors every day. It tells me that hard disk health is now down to only 9% and that it has an estimated 14 days to live.
Since the notebook is technically still running fine, I don't think I can have the HDD replaced under warranty or am I wrong? Does the HDD have to cease working alltogether before I can have it replaced under warranty?

Based on some Information that my Account iD isn`t valid anymore i opened a second account ID. After several month i found out that both account-ID`s are still in place. Is it possible to request a consolidation of both account IDs from Apple?

After an Update I-Tunes I received an Information that my Apple-ID is not valid anymore. So i opend a new account filling in the same personal informations but using a different Emailadress (Account - ID) and passwort. Now after several month i recognized after syncronizing my new Iphone 4s that both of my Account-ID`S are still activated. Now i have 2 questions.
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Ralph

Since posting the above, I have resolved a sensible work-around in regard to ebookstores which prefer us to have separate accounts for our separate Adobe IDs.
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Two large book stores have said using my account with them to download books to our two separate Adobe IDs is OK, but I don't want to find my husband is unable to open his downloaded books.
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My iphone 5s isn't turning on and its not charging. i have my legit charger that came with my phone and after 6 months it stopped working, i even have a charging case and that wont charge i. I tried cleaning it but still nothing! some please help

A few days after i've updated to iOS 8.1.1 my iphone 5s died and isn't turning on and its not charging. i have my legit charger that came with my phone and after 6 months it stopped working, i even have a charging case and that wont charge it. I google searched the problem and tried cleaning the charging port but still nothing! some please help

Please make a Genius Appointment and take it in for service.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

Can you buy Creative Cloud for a single month? Or do you have to buy the membership which lasts a year? If so can you cancel the membership after a month and only pay for that month.

Can you buy Creative Cloud for a single month? Or do you have to buy the membership which lasts a year? If so can you cancel the membership after 1 month and only pay for that month?
Thanks

Hello Tom,
You may sign up for a free trial of creative cloud which you can check out here. Download a free trial or buy Adobe products | Adobe downloads
You may either pay for a month to month membership or annual as listed here. Creative Cloud pricing and membership plans | Adobe Creative Cloud
Let us know if this helps!
Thank you,
Jo-Marie

IPhone 3G is now super slow after 10 months or so usage??

My 3G phone has been working fine for about 10 months, but within the last months or so it has gone into slow motion, and I do mean SLOW motion.
Examples
1. Sending a picture, click on the "Email Photo" button, it takes about 15 seconds just to bring up the Email with image, then when I try to type in To: address it stays on the first letter I type for about 35 seconds (letter enlarges but just stays there) - this used to be instantaneous.
2. Messages, press the message icon and it takes a good 10-15 seconds before I see a list of people who I've messaged (this used to be 1-2 seconds).
3. Press on the iPod icon and again another 10-20 seconds before I see my playlists. Again, this used to take 1-2 seconds.
Now my iPhone never used to be like this, it was pretty fast for the first 10 months of usage. I haven't loaded any new apps (in fact I'm only at 2GB mem usage out of 8GB) and it's upto date with latest firmware and software. Doesn't seem to matter if I use wireless or 3G connection, nor if I have it plugged in or not.
I'm about ready to toss this phone out the window and go with something other than an iPhone. Is there any diagnostics I can run on my iPhone to try to figure out why it's gone into slow motion mode??
I've seen these types of problems happen with SSD drives where the MLC NAND flash starts to get flakey with no TRIM support (especially MLC) causing performance to radically drop off -- this is exactly what it feels like in my iPhone. Considering my 3G iPhone uses Samsung's 65nm 8GB MLC NAND flash which has been known to exhibit this problem over time, that's my guess as to why my iPhone has started to slow down.
I know several friends who are also running into identical "slow down" problems and they're in the same boat, toss the iPhone and go with a phone that uses better quality (real longer life) MLC or SLC NAND.
I know Apple aren't going to admit to anything unless enough people complain, so I was wondering how many other folks have run into this "mysterious slow down" problem after 10 months of iPhone usage?
Rob.

Hi Lawrence,
I've done the "RESET" Power down and Power up. Haven't done a reset and restore yet. The Reset seems to have worked for now, but what seems to happen is that after using Safari for a while it will start to slow down again until I do another Reset.
Guess I'll just keep doing a reset once a day, but definitely not optimal way to use my iPhone. Apple break something in one of their updates that would cause this? Any diagnostic tools for the iPhone that might show me memory usage/processing etc. etc.
Thanks, Rob.

BT infinity what a laugh after 15 months still get...

I am a very unhappy with this and very stressed,
Let me explain from the start I decided in may 2012 to try BT infinity, as was with sky and contract had ended. so BT where very helpful to start. everything was ordered, on the day engineers came to install, my husband stayed at home and was very alarmed when 2 so call engineers one trainee they looked at all the wires in the box and said "I don't now whats happened here will just have to wing it" well thats a joke in its self which BT were advised off, well the first week was a bit hit an miss which bt advised its just in process, after 15 months we are still loseing connection around 10 times a day wireless and 3 times a day wired. I have phoned BT help line repeatedly to do this test and that test plug this wire out plug that wire out now reboot sytem change channels after waiting on the line for over 30 minutes each time I even was told on one occasion to go and get cat6 ethernet cables it was my cables that was faulty so I went and spent money on them fitted them and it worked for all of 2 hours. The best thing ever today was watching tv and it comes up with the server error code again so I was considering takings talk talks offer. then I thought no I will give BT one last chance to fix this. I phone up and spoke to someone in uk from the essex team he was very friendly and helpful he advised when I lost connection again to phone straight back to his department (no ques direct line) so they could run tests he gave me phone number and pin, so we went back to watching tv kids playing on xbox upstairs then all goes off again within half an hour so I phone on this number that was given to me with the pin to be put in a que again for 10 minutes I finally get through and the rep starts reading notes he then says I want to sort this for you on this call so you dont have to call again he runs lots of tests puts me on silent hold for 1 hour only coming back once to say they have found the fault the tech team are fixing it now I think yes at long last so he puts me back on hold and when he comes back on he says sorry we not found any fault your internet is working just fine if your wireless products keep going off just try sitting closer to the hub. well by this point I am fumeing and ask to make a complaint and speak to manager he then puts me back on hold for 10minutes, Then the superviser comes on the phone he advises that he need to request a manager call back as he is putting this through he says i'm really sorry I cant request a call back as you have highest bt infinity straight to house so cant deal with your request your in the wrong department. Now my head is about to explode he just keeps saying sorry i was on the phone to someone for over 1an half hours that could not even do anything (what did he do while was on hold go for a cuppa) well the superviser then says I will transfer you to right department so I go back in the que for 10 minutes this time I speak to another rep from the essex team he does try to defuse my anger. my phone at this point is becoming low on batterie so he advises will call back so can use other house phone I check with him before he goes why the phone number and pin given to me to was wrong place he says sorry but you do have the right numbers for this department so I hang up with an expected call back within 2 minutes well no surprise there no call back after 20 minutes so I get back on the phone to the number and pin given me which sends me back to the same department that kept me on hold for an hour so I am then advised that the right department closes in 5 minutes so I cant put you through what a joke. I have advised I will be contacting ombudsman communications services and ofcom first thing tomorrow morning.
I am totally dumb founded by BT's lack of customer service and respect and as far as I am concerned I will be stating this to everyone and anyone that will listen if I stop even one person from making the misstake of going to BT it will be worth it

Quick update i phoned the ombudsman today and was given all the information to esscalate my complaint he did advise to give BT one last chance to sort my issue so I phoned again got through to india which advised dont deal with fibre so was transfered after 20 minutes in que got back to india again she advise could not deal with me as fibre to property so was transfered again 15 minutes in the que again by this time. I am so angry start speaking to someone and they say sorry you are through to buiness switch board will have to transfer you, I then start to speak to someone from exeter who say they can deal with my complaint I ask for an engineer and she says she will sort it as she has to deal with this due to her manager listening to call so I have an appointment for monday morning for enginer this is BTs last chance if he does not turn up I will be moving provider and making my formal complaint in writing with ombudsman reference

Worn key letters after a month

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