WPA wireless connection

Hi,
I have a wireless connection problem. I am using S10e. Windows XP Professional (English) with SP3 was installed. Public/open wireless access points were detected and connected successfully. WEP wireless connection at home was fine. However, while configured WPA wireless connection, Windows do not allow me to enter user ID and password. (I am using the default Windows wireless configuration software.)
Remark:
1. Windows Update was run. All critical patches and latest drivers were installed.
2. In device manager of Control Panel in Windows, all drivers of devices were installed. (No exclamation mark next to devices).
Pls help.
Thanks
Regards,
Simon

Had the same or a similar problem on my S10
Excellent connection to my wireless router, but no way to enter WEP key.
Right click to icon on taskbar to "View Available Wireless Networks"
Click on "Change Advanced Settings"
Click on the "Wireless Networks" tab
Highlight your network and click "Properties". (You may need to delete your network here, Can't remember.)
At the "Association" tab, UNCLICK "This key is provided for me automatically"
Now type in your exact SSID network name, even if it already shows up (very important)
Type in your Network WEP key twice to verify.
I need to do this the first time I use any XP machine on my wireless network.
Its probably a setting in my D-Link wireless router. I don't understand these things, I just try and try.

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This question was solved.
View Solution.

In the router settings look for "wireless isolation", "AP isolation" or the like and make sure it is DISABLED. This setting disables communication between the wired and wireless clients.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Hello,
I'm Alexey from Novosibirsk, Russia.
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Have you tried the different laptop...?
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I recently purchased a 24" iMac and have had problems connecting to my roommates WPA wireless network. I used to be able to connect to a neighbors unsecured linksys and now thats gone too. I have never been able to use the shared WPA key to access the router, and I’ve read a bunch of similar stories as to why that doesn’t work. I know that I can access the wireless point with my Windows Notebook and decided to Install Windows via Bootcamp to see if I can get on that way.
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See if this helps.
http://docs.info.apple.com/article.html?artnum=107795
Cheers Don

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I get wireless connection but my internet does not work on my ipad 2

Some things to try first:
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2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
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4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
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    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
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~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
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http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
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~~~~~~~~~~~~~~~~~~~~~~~
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~~~~~~~~~~~~~~~
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Deskjet 3050 J610a - Unexpected wireless connection problem.

Running:
MacOSX 10.7.4
HP Software: HP_Lion_Ink_SW_v12.13.17
Printer: Deskjet 3050 J610a had been working perfectly through wireless connection from a
MacBook5,1 Intel Core 2 Duo, while I had been using HP Software HP_Installer_DJF4100_v9.7.1, that was *not* meant for this printer, but I could 'ADD" the printer Deskjet 3050 via System Preferences, through HP Socket,
Looking [unwisely] for a more "functional" configuration, I looked up HP support and found that a specific software had been released for computers running "Lion".
So I uninstalled the previous DJF4100 software, restarted the computer, and installed the new software and drivers for Lion as indicated above.
Now the printer Deskjet 3050 J610a shows up in the computer's network under 'Devices" as
"HPJ610a.047DED", Network Type:Computer-to-Computer. It is also detected with "
Security:None", whereas my whole home Wi-Fi network is encrypted with WPA/WPA2 Personal.
I could of course regress to the previous software and configuration, but before doing that I would like to understand why this new software that has been released by HP for Mac computers running Lion is behaving in such a way, why the printer shows as a stand alone device (which it never did before).
As I said, before I regress to the previous configuration, using a software that originally is not the one required by the printer, neither by the computer's operating system, I welcome all information and suggestions.
I need that wireless connection!
Thanks in advance.
This question was solved.
View Solution.

Download and install this: http://support.apple.com/kb/DL907
Reset the printing system:
- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

PhotoSmart 310a doesn't print using wireless connection

First... I have to say that if I had known what a HUGE pain in the butt this printer was I would never have bought it. On top of that, the thing apparently doesn't have an option to "hard wire" connect it to my computer... which the guy at the store didn't bother to point out. On top of that HP's customer service is, apparently, non-existent, as attempts to reach by phone are useless.
They can't even seem to get the model number on the machine where you can find it... so the instructions on "how to find your model number" are useless.
That said... here is my problem... which if I can't fix, I'm simply returning this and getting something else.
I have my printer all set up. Wireless is set up. ePrint is set up. Test pages print fine.
I have actually been successful printing with it ONE time.... so I know that it can do it.
It does give me a "low signal" message - however it seems to have no problem printing using the email option, or downloading from the web for the "reports." It scans and my laptop "sees" the scanned image, which is transmitted over the wireless network. If it is truly a low signal problem it seems like it would have issues with other functions regarding the internet.
BUT... when I send something from my laptop (MacBook OSX 10.5.8) to the printer it says...
.. connecting
.. idle
.. priinting (%)
.. then the print job disappears from the queue in the dialog box ... yet nothing actually prints out.
.. it then say's "Printer Ready" - I guess ready for another print job that it won't perform.
.. It does NOT give any kind of error code... say it's "paused" or anything like that. It's as if it THINKS it is printing... but it does not. It makes no sound like it's trying to print either. Paper is loaded in fine and it will print test pages with no problem and doesn't indicate any problems on those other than "low signal"
... When I use the "printer utility" to print a test page - also goes wireless - it prints just fine.
I've tried to use this printer only 4 times now for various jobs... and each time has been an ordeal lasting from 30 minutes to several hours. I've managed to get it to print on one occasion... though I can not remember how I did it.
It has NO problem printing from an email... so I guess I could just always do it that way... but it involves several extra steps to do so and I'm not even sure it would work for every type of print job I need.
It works fine scanning
It works fine photocoping
It works fine printing from ePrint (email)
It just DOES not print via the wireless connection
I don't understand how a company can make something this sophisticated and not have it give you an ERROR CODE when it fails to complete a function... and frankly, I'm fed up with this thing. It's a big, oversized, shiny paperweight and I've wasted way too much of my time trying to figure it out. This is one last ditch effort.
Can anyone help? THANKS so much if you can!
Sue

It is more likely a network problem, so please tell me about your network - router brand/model, encryption type (WEP, WPA, etc) and ISP type (DSL, Cable, etc).
In the mean time, you could try this quick trick; resetting the printing system:
- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Oh, and indeed this printer does have a USB port for connection directly to your computer. It does NOT have an Ethernet port for connection directly to your router.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP Officejet Pro 8100 Wireless Connectivity Issue

Hi, I've just purchased the HP Officejet Pro 8100 and have not been able to connect via wireless to the home network. I've tried connecting to 3 different routers and no success. Steps I took were as follows.
Steps:
1. Insert Driver CD
2. Install HP Driver Software
3. Follow on screen prompt for wireless connectivity
4. Was prompted to connect USB cord temporarily
5. Prompted to select SSID
6. Prompted to enter WPA Security Key
7. Screen saying your printer failed to join the following Wireless network.
8. Humored myself and read all the troubleshoots. No good.
9. Downloaded and Flashed new firmware to Printer. New Firmware installed. Still did not help.
*One thing to note: On the Failure to connect to Wireless network Error on Step #7 it says something about MAC address filtering and to enable the above MAC address. The funny thing is there is no MAC address supplied above. The field is blank. All that aside, MAC address is disabled in the first place anyway. Just wondering why the printer software doesn't know the printers own MAC address.
Attempted to setup printer on the following routers...
Router #1
Router: e4200
Local IP: 10.0.0.1
Subnet: 255.255.255.0
DHCP Range: 10.0.0.10 to 10.0.0.59
SSID: "Kosmos 2.4" and "Kosmos 5.0" 2.4ghz and 5ghz bands respectively
Channel Width: 20mhz or 40mhz
Wirless Mode: a/b/g/n
Security Mode: WPA or WPA2 Mixed Mode
Router #2
Router: EA4500
Similiar Setup as Router #1
Router #3
Router: 2wire 3801HGV
Local IP: 192.168.1.254
Subnet: 255.255.255.0
DHCP Range: 192.168.1.64 to 192.168.1.253
SSID: "u2" *Eliminated Spaces in SSID
Wirless Mode: b/g
Security Mode: WPA2
If anyone could shed some light that would be great. Otherwise I guess ill be returning it very soon.

Now you know why you were unable to connect.
Absolutely. It should be broadcasting its own SSID.
This link goes to a factory reset document for your printer.
is your printer still in warranty?
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

New 6500 E709n loses wireless connection when it or laptop sleeps... & other problems!

Just got this printer and am hoping we can get it to work because we really like it. I believe we've done everything right - it is connected to PC via USB, and to laptop via wireless network. Both computers are Dells running XP. Our wireless router is a Linksys Wireless-G WRT54G. We installed the disk on both. Immediately after installing on the laptop by plugging in USB and then unplugging, we were able to get it to work. We printed and scanned from both . . . UNTIL the printer went into power save mode.
When it sleeps it loses all the network connections (but will still print from PC). Even the icons disappear from the laptop after it sleeps. The only way to get it to work with the laptop again is to start all over, plug in the laptop, enter the WPA key again, and so on. Then it's finebut for just a short while. Now, when I registered my protection plan, I was on the phone with a techie guy and asked him if it's normal to have to keep entering the key every time you want to print, and he actually said that maybe I shouldn't let the printer sleep - wow! I want to conserve energy, so I may even want to shut it off, okay, and I don't feel I should have to go through this rigamarole every time I want the darn thing to just be available to the network. Furthermore, what's the sense of having to turn "Wireless Radio" on and off all the time???
Anyway, there are other problems and the menus in the internal web browser is about as confusing as it can be. Is the passphrase the same as a WPA key? There's a passphrase in there which I did not enter, and I don't know what it is because it's been disguised with dots. When I enter the WPA key on the front panel of the printer, it doesn't stick. One thing I noticed in the instructions is to keep telephones away from it, so I moved ours (was right next to it) but it's still being ornery.
In addition, the scan function only works from the software, not as a standalone if I use the front panel. When using the button on the front panel, sometimes it sees the laptop, sometimes it doesn't, and then it starts to scan, but a menu pops up on the computer asking to update the buttons, and then nothing happens.
Have we a clunker on our hands that should be returned, or is there a remedy? All suggestions welcome!
Message Edited by geoxena on 10-20-2009 10:56 PM
Message Edited by geoxena on 10-20-2009 11:03 PM

Let me answer the easy stuff first:
Yes, the passphrase is the same as the WPA-PSK key.
No, it's not normal to have to re-enter the wireless security key over and over again. Politely tell our service agent that he is mistaken on this point.
There's no sense in having to turn the radio on and off all the time to get the printer to remain on the network.
When the printer goes into power-save mode, can you still access the printer's internal web page by browsing to it's IP address? When the printer loses wireless connectivity, can you wake the printer by pressing any of the buttons on the front panel?
I have a couple more questions:
What WRT54G HW version do you have (it'll be on the bottom label of the router)?
What version of FW does your router have? You'll have to browse to the router's internal web page to find out.
Finally, change the WPA-PSK group key renewal period to the largest value possible. Tell if this affects the frequency of printer losing Wi-Fi connectivity?
One more question. After you have the printer connected to your wireless network and it's working, if you turn the printer off (via the power button), wait five seconds then unplug it then plug it back in and turn it on, does it connect to your network?
Regards / Jim B / Wireless Enthusiasts
( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
+ Click the White Kudos star on the left as a way to say "thank you" for helpful posts.

Wusb11 only connecting to wireless connections for 5 mins at a time??

My wireless reciever wusb11, will only connect to wireless connections within 5 mins of plugging it in. If i unplug it then plug it back in "I get another 5 mins of internet then it drops all connections and says no networks in range.

first off , update the drivers of the WUSB11 .. and try changing the following settings on the wireless router / AP ..
channel - 1 or 11
security mode - wpa
beacon interval - 50
RTS and fragmentation threshold - 2304

Error message on wireless connect after latest netcfg update

The connection works, but I since the latest update from this morning I get the following message when connecting to the wireless
network:
nl80211: 'nl80211' generic netlink not found
This is my connection profile:
CONNECTION='wireless'
DESCRIPTION='A simple WPA encrypted wireless connection'
INTERFACE='wlan0'
SECURITY='wpa'
ESSID='Orac'
KEY='xxxxxxxxxx'
IP='static' # Any other CONNECTION='ethernet' options may be used.
ADDR='192.168.1.3'
GATEWAY='192.168.1.1'
DNS=('192.168.1.1')
What is nl80211 and what would I need it for ?

meganox wrote:
Gusar's answer is correct, you can remove this error (temporary solution) and marginally speed up connecting to wireless by running this patch:
Copy text to file /usr/lib/network/disable_netlink.patch
diff -aur network.old/connections/wireless network.new/connections/wireless
--- network.old/connections/wireless 2011-05-22 21:07:29.000000000 +0100
+++ network.new/connections/wireless 2011-06-24 21:56:29.501668832 +0100
@@ -109,7 +109,7 @@
if [[ ${SECURITY:(-4)} != "-old" ]]; then
report_debug wireless_up "Configuration generated at $WPA_CONF"
- [[ -z "$WPA_DRIVER" ]] && WPA_DRIVER="nl80211,wext"
+ [[ -z "$WPA_DRIVER" ]] && WPA_DRIVER="wext"
report_debug wireless_up start_wpa "$INTERFACE" "$WPA_CONF" "$WPA_DRIVER" "$WPA_OPTS"
if ! start_wpa "$INTERFACE" "$WPA_CONF" "$WPA_DRIVER" "$WPA_OPTS"; then
report_fail "wpa_supplicant did not start, possible configuration error"
diff -aur network.old/wireless network.new/wireless
--- network.old/wireless 2011-06-24 21:47:19.902060061 +0100
+++ network.new/wireless 2011-06-24 21:56:01.534349979 +0100
@@ -86,7 +86,7 @@
[[ -z "$INTERFACE" ]] && return 1
essids=$(mktemp --tmpdir essid.XXXXXXXX)
- wpa_supplicant -B -i"$INTERFACE" -Dnl80211,wext -C/var/run/wpa_supplicant -P/var/run/wpa_supplicant.pid || return 1
+ wpa_supplicant -B -i"$INTERFACE" -Dwext -C/var/run/wpa_supplicant -P/var/run/wpa_supplicant.pid || return 1
wpa_cli -i "$INTERFACE" scan &> /dev/null
sleep 2.5
wpa_cli -i "$INTERFACE" scan_results |
Run as root in /usr/lib/network:
patch -p1 < disable_netlink.patch
This worked for me. Thanks!

HP laserjet P1100 wireless connection for mac

Hoping for a quick response.... I have a Mac with 10.8.5 and I have purchased an HP Laserjet P1100 wireless printer. I have tried installing the drivers to print wireless...ly with no success. I have taken time out to type this message because I have not been able to find someone who has had the same issue in the internet. I need a walk thru because there are many steps where the issue may be occuring. Your written installation documentation conflicts with your User Guide PDF file. Cord or no cord during driver installation for wireless connection??? Was lost after #5 page 18 on the User Guide PDF file.
I figured it out. Your directions are misleading and not up to date. Cord is not an issue but needed for entire install process. At one point I'm in my system prefs then I'm on my web browser where I found Bonjour which added the network to my printer choices so now I can print wirelessly... hopefully I don't have to do that again because I'm not sure of the steps I took. Fairly complex set up.

Hey @matt4,
Welcome to the HP Support Forums!
I see that you have a Mac OS X 10.8.5 and a new HP Laserjet P1100 series printer and are looking for quick and easy wireless configuration steps. I just have one question for you:
Do you have a P1100 or a P1102w?
What's my Model Number?
I'm going to assume that you have a Laserjet P1102w. The steps for wireless configuration of a Laserjet P1102w are a bit confusing on Mac OS X 10.8 as you need to use the generic Apple Airprint driver because there is no 'Full Feature Software and Driver' installation for that Operating System. In saying that, I will try my best to give you easy steps to reference should you need to configure your printer again on the wireless network.
How to Connect the Printer to the Network:
Step 1: Install the Generic Mac Printer Driver:
1. Turn your printer on
2. Plug your USB cable from the printer directly into your Mac
3. Click on the Apple menu, and then click System Preferences
4. Click Print & Scan and make sure your printer is in the list of available devices.
5. If your printer is not listed, click the plus () sign at the bottom left pane, click the name of your USB printer, and then click Add.
Step 2: Connect the Printer to the Wireless Network:
I've added the video above so you can view these step-by-step instructions.
Click the Apple icon (), and then click System Preferences.
Click Print & Scan.
Click Open Print Queue, and then click Printer Setup.
Click the Utility tab, and then click Open Printer Utility.
Click HTMLConfig.
Click the Networking tab, and then click Wireless from the list on the left.
Under Communication Mode, click Infrastructure, select your network SSID from the Available Network Names (SSID) list, and then click the << button.
From the Security Mode pop-up menu under Authentication, click WEP or WPA/WPA2. Your selection depends on the wireless security protocol your network uses.
Note: If your network does not have wireless security, leave the Security Mode set to Open System (No Authentication).
Type your WEP/WPA/WPA2 key in the appropriate field, and then click Apply.
In the confirmation box, click OK, and then close the HTML Config and Print Queue windows.
Step 3: Delete the USB connected printer, and then add the wireless connected printer:
In the Print & Scan window under Printers, click your printer name, and then click the Minus sign () to remove it.
NOTE: This removes the USB connection from the list so that the only entry for your printer is the wireless connection.
Disconnect the USB cable from the printer and the computer.
Under Printers, click the Plus sign ().
Select your printer name with Bonjour as the Kind, and then click Add
Once your printer is configured for Bonjour, if you have other Mac OS X computers that you want to use with this network printer you do not have to run all these steps again. You simply make sure that the other Mac computers are all connected to the same network that you have set your printer up on and just open Print & Scan. Under Printers click the () plus sign and select your printer name with Bonjour as the Kind, and then click Add.
You can reference all of this information in: Setting Up the Printer for a Wireless Network for the HP LaserJet Pro P1102w Printer
Let me know if these steps help clear up any confusion for you. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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HP Officejet Pro 8500 a910 wireless connectivity issues?

I have a HP Officejet Pro 8500 a910 and It was working fine. I got a new router and it was still working fine. Second night of having everything set up it stops working and shows as offline on my computer. It will print information about the printer from thecomputor but will not print out any other documents.

I'm having the same issues. In my case, first I updated my MacBook Pro to OS X 10 Mavericks. A few days ago, the Actiontec gateway router provided by my ISP Frontier Communications ceased to function. Frontier sent a Netgear 7550 gateway router to replace it. I installed it according to directions. My email capability and home network went down. Frontier helped to restore the email but the techs I worked with couldn't figure out what to do to restore my wireless network. The router's setup would not allow me to replace the WPA Shared Key with the wireless network password I used previously. So, I updated the ASUS range extender and all the wireless devices that were on my home network with the new WPA key. Both printers, the Officejet Pro 8500A 910 and a Brother wireless laser, will not network. The Officejet blue wireless icon no longer lights up. I uninstalled the Officejet's software and then downloaded and installed the latest software and drivers for the Officejet Pro 8500A 910. The HP Network Configuration printout indicates that its network status is ready and the active connection type is wireless. I had it connected to my Mac with a USB cable so I could reinstall the software and drivers. When I disconnected the cable, I lost connection to the Officejet and couldn't print. the HP utility could not establish a wireless connection even though I did input all the new router settings. The Officejet thinks it's wireless but it isn't. I can only conclude that my Officjet is delusional. It's not all that old, but could it be ready for the all-in-one graveyard?

Can't establish wireless connection between the printer and computer.

I recently upgraded my wireless to an Apple AirPort Time Capsule. I'm able to set up the printer via USB cable. And I'm able to set up the printer on the network via the Airport WPA utility. However I cannot establish a wireless connection between the computer and the printer. When I go to the printers window in my system prefereces, there is no wireless printer available to add in the "available printers" menu. Only the USB version printer is listed and of course when I disconnect the USB cable it shows as offline.I've tried all the fixes on HP's support pages. I've tried reinstalling the printer on both the router and the computer numerous times. The only thing I haven't done is reinstall the printer using the "Install Wizard" software that is supposed to come with the printer - (mine never came with it in the first place and of course HP doesn't have it available for download). And when I reset the printer to factory settings, then connect it to the computer via the USB, there is no installation software that pops up. Cant even find the **bleep** thing in "Finder". (I'm assuming that it should show up as some sort of external device.) I've checked to make sure both computer and printer are on the same network. (sometimes my computer will grab a connection with the next nearest network.) I've checked all the settings for the printer via the HTML configuration utility. I've even updated my Macbook software and restarted it multiple times. Note: the printer actually worked for a bit when I first switched routers, but the printer's wireless function went offline several times and then quit altogether. Really frustrated that I bought another HP product thinking this time things would be different. HP is no help unless you want to pay $$ for a phone call. I'm about ready to take this thing out in the desert to use for target practice and never buy another HP product ever again.

Hi , I saw your post regarding the problems you are having with your LaserJet Pro P1102w Printer not showing on your Macintosh computer. I may have found some resources for you.
I have a few questions for you, so I can offer some additional assistance:Before you upgraded to the Apple AirPort Time Capsule, was the printer working wirelessly without any issues?
When you say; 'I reset the printer to factory settings', how where you trying to do this?
I found some instructions from this post: How do I reset my Laserjet p1102w to its defaults, copied here for you:
To restore the printer back to factory settings, turn the printer off, hold down the wireless button and the cancel button (x button) then turn the printer back on and don't release the two buttons until the printer stops making noise. (When they say turn the printer off, I think they mean unplug the power cable.)
"I've checked to make sure both computer and printer are on the same network." Do you know if you are able to access the printers Embedded Web Server (EWS)?To access the EWS - Make sure that the Ready light () is on and that the printer is idle and silent.Press and hold the Cancel button (), and release it when the Ready light () begins blinking.The configuration page prints.Type the IP address or host name of the product in the address field of a supported Web browser, and then press Enter on your keyboardLet me know if this page loads
To answer a few more items you have listed:... When I go to the printers window in my system preferences, there is no wireless printer available to add in the "available printers" menu.This could be an issue with your print system, I recommend resetting the printing system and then Repair Disk Permissions - after that try to add the printer again.
... the "Install Wizard" software that is supposed to come with the printer - (mine never came with it in the first place and of course HP doesn't have it available for download)HP provides their software/drivers to Apple to be released through your Apple software updates. You can review this document on how to Install a Mac Printer Driver Using Apple Software Update. Which leads into your next point...
... there is no installation software that pops upWhen you connect the USB cable your mac may still recognize the printer software as being already installed - check for apple updatesOn the Mac, click the Apple menu (), and then click Software Update, or click About this Mac, and then click Software Update. A list of available updates displays.
... Not seeing the printer in "Finder" From what I understand most printers will not show in Finder unless you install a memory card into a supported port on certain printer models, only then will it read it like an external device. A few more things you can check are that the new settings in the Apple AirPort Time Capsule are setup to allow the printer to communicate. There are several of these settings listed in this document; Tips and Workarounds for Common Wireless Network Printer Issues. HP regularly releases firmware updates that may also correct the problem you are experiencing. You can click on this link to Getting Printer Updates for HP LaserJet Pro P1102w Printer. I did find 2 more documents that may offer some additional information as well;HP LaserJet Pro P1102w Printer - Connecting the Printer After Changing Your Wireless NetworkAn 'Unable to Find Printer' Error Displays for the HP LaserJet Pro P1102w Printer Please let me know if any of these steps resolved your issue, or the details of what happened. I look forward to hearing from you, hopefully with good news! Thanks,

HP LaserJet P1102w can't establish wireless connection

I am trying to establish a wireless connection between my Mac (OS X 10.7.5) and printer. I have followed the instructions on the hp website, up to the point where I open "Open Printer Utility" and click on "HTMLConfig". However, every time I click on "HTMLConfig", the window closes and takes me back to the printer set-up window.
Is there another way I can connect wirelessly? Are there settings somewhere else I need to change?
Thanks

Hi @jaudrey,
Sorry to hear you are having issues setting up the printer on the wireless network. I can help you out with that today.
Make sure Safari is set as the default browser. (sometimes the EWS won't open if it isn't set as the default)
Open Safari, across the top select the Safari menu, select Preferences, General, set as default.
Issues with the HTML config not opening, please do the following steps:
Close any applications.
On the Apple menu bar, click Go, computer, MAC harddrive, Library, Printers, HP, LaserJet, click on folder for your printer, click on EWS browser or HTML config, it should open up the Embedded Web Server for the printer to configure the wireless, then click the Networking tab, click wireless on the left and fill out your information. (make sure infrastructure is selected and alpha or numeric is chosen) Apply settings.
You should get a solid blue light on the printer in about 1 minute.
Then delete the USB driver and add the network printer:
Click on the Apple.
Click system preferences.
Click the print and scan icon.
Highlight the printer and click on the - sign to delete the printer. (USB driver)
Disconnect the USB cable.
Then click the + sign and select the printer from the list and click add. (P1102w bonjour)
Test the printer.
If you are having issues getting a IP address, check your network Encrytion type.
Go go to the Apple/system preferences/network/click the advanced button/double click the network name. (shows WEP or WPA)
To check the network password follow these steps:
On the Apple menu bar, click Go, select applications, utilities, keychain access, double click the network name,
check the box to show the password,type in your Mac password to view it.
(some networks have a shortcut password setup)
Let me know how you make out.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

WPA wireless connection

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