Wrong d/l offered and told to d/l

Why am I being prompted to d/l Flash 9.0 when I have version.....175 and your d/l says that version ....174 is your latest, and when I try to d/l it, I am told my version is the latest.
Yet, I am still prompted to d/l 9.0 ??

11.8.800.175 IS the latest. I was informed that there was an "emergency" release of the ActiveX version that WAS 11.8.800.174 and the documentation and webpages have yet to be updated to show this.
I have no idea what 9.0 is that you refer to

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Did you receive an unsolicited promo offer and after accepting realize your employee discount was dropped?

This is EXACTLY what happened to me! About two months ago, I received a text from Verizon stating,
"Verizon appreciates your loyalty. You are currently on the $50/2GB plan. You can now get an extra 2GB of data per month for the same price you pay now. There's no change to your voice plan or contract. Would you like to move to this new plan?"
Of course, I was tempted but thought it was too good to be true. So I called Verizon and spoke to customer service. I basically received the same message - nothing would be changed other than increasing the data plan to 4GB; the monthly rate and contract would remain the same. And I accepted the offer because it was so good!
Now, two months later I find my monthly rate is higher by ~$15. The first month, I called and received a credit - the customer service agent could never figure out why my employee discount was automatically dropped, but ensured me it wouldn't happen again. It was easily resolved and only cost me about 30 minutes in time to call in to get a resolution.
Then I get the next bill... I just chatted with customer service again this morning for this month's bill and suddenly the game has changed... I was told "promo" plans have never been allowed to receive employee discounts. Confuse me?!?! I would imagine this is something that should have come up sooner!
At any rate, I now was forced to go back to the original plan to ensure my bill would remain the same. However, I'm fuming that a company as large as Verizon could use such trickery and get away with it. It's frustrating that I have to babysit my bill and now have been misled. Here I was thinking Verizon's customer service with superior when in reality my "loyalty" plan was designed to cost me more money! Be aware when excepting these offers and they are ultimately a sales scheme.

Well your very welcome just want to be clear there is a BIG difference between loyalty plans and loyalty Data. The data makes no change to the plan at the same rate, the plan changes you to one of the lower amounts possible not allowing the discount to apply to the acct. which is why online when checking the status you can still see you are valid but its not reflecting, unfortunately with this problem VZW cant really apply the discount because its a system reading not a mess up on an agents part. If you contact employment validation they will actually tell you the accurate info which is exactly as im explaining (1-800-890-8007) hope they clear it all up for you.
have a great day all

I gave my Mom new iPad - she's forgotten her pass code. She has now been locked out and told her "iPhone is disabled". How do I help her? We are 2 provinces away from each other!

I gave my Mom an iPad. She has created an Apple ID (twice) and forgotten her pass code. She has now been locked out and told her "iPhone is disabled". How do I help her? We are 2 provinces away from each other!
She is 75 and frustrated! How do I walk her through this?
Diane

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

Verizon Sent me the wrong EIN numbered phone and has been nearly 3 months and still no refund

I am still not getting my money back for the phone I ordered and paid for via credit card on 11/29/2010.
You guys sent me the wrong phone with the wrong EIN number. So I was told by my local Verizon store on 11/30/2010 to send it back (Which I did) and a new phone would replace it (received new phone), The replacement phone was billed to my Verizon account and I was told I would get my money back once the first phone was returned to you guys,
I shipped the first phone back via FEDEX on 12/3/2010.
I contacted customer service on 12/31/2010 and told them I hadn’t gotten my refund yet (REF# 70331329 and was told expect a refund in 24 to 48 Business hours.
I contacted Customer service (Greta) on 2/6/2011, and she said she saw that the phone had been returned and said it should show up on the next billing cycle.
I got a new bill on 2/25/2011 and no refund was on the bill.
I contacted customer service on 2/26/2011 and talked to Jeff, he said He would fill out a TOPS request and he would call me back on 3/2/2011 and as of 3/21/2011 no call has been received from him.
I called customer service (Aman) on 3/6//2011 and he said I should get my money back in 24-72 hours and I haven’t yet.
I emailed the Verizon/Boeing contact and he said he has “no teeth “ to do anything about it, and I would need to elevate to at least supervisor level and they should be able to do something about this ………….and he is sorry he can’t help
It has been nearly 3 months and 4 phone calls by me and I have been told I should get the money back 5 times now. And still no return of my money. I think this issue needs elevating to the top of the company if necessary as this has become a joke of Customer Service from your company.
It seems that the CUSTOMER is not important to Verizon anymore.
Please stop giving me the Customer Service run around and actually return my money that I had to pay for the wrong phone that you sent me and then had me send it back.
Do I need to get legal advice or the Attorney General involved to resolve this?
Once happy customer
Terry

Rofl... 1) peer to peer forum... as much fun as your righteous rage is we can't really help (although you will probably get a pm from a rep... keep in mind you can do the same thing throught the 'contact us' link in the upper right). 2) Just as confirmation... you did pay for the second phone separately? 3) Call in, talk to a sup and tell them the situation in a calm polite manner. Have them double check to make sure the phone is showing in the warehouse... that the fedex order is showing as having been returned and that some return refund requests have been submitted... If all of that has been done, and they show it has been returned then some form of credit should be able to be worked out. Oh, I should also say that you may not need to go to a sup. A lot of reps are more than able to take care of this, gauge the confidence level of the rep for the first few minutes (along with how well they are willing to listen to you) before you decide to sup up.

Verizon won't honor bundle offer AND probably caused my house fire

We had a Verizon Fios salesman come around door to door with a bundle package offer. One of the attractive parts to the offer was a "Free 30 day trial". When I questioned where that offer was on the paper work he wrote it in along with the number of boxes, the date of installation, the special price offer and other details. Before I had the installation done I called Verizon to verify the free 30 day trial. I was told it is only "free" if you cancel within 30 days of installation. That made sense so I allowed the installation. It took them a full week to get one of the phone lines working! I was told my "trial" started from that date. With in weeks I had a fire in my garage. The fire started where the Verizon equipment was plugged in. The fire inspector from my fire department showed me the place the fire started and told me he believed it was from the Verizon equipment. We have been in the house 25 years. All electrical the electrical plugs had been in place for 20 + years were installed by professional electricians, been inspected by the city building inspector and had city issued building permits. Our garage was burned beyond repair. It must be torn down and rebuilt. It was an attached 3 car garage. It was only because of excellent building codes and a wonderful lady jogger who woke us up at 7 AM on a Sunday that the fire did not burn the house down completely with us in it. We could have all died before we awoke. The house has smoke damage through out. We have had to move out until repairs can be completed. We lost 8 six week old Springer Spaniel puppies who died in their pen of smoke inhalation. The day after the fire (within the 30 day free trial offer) I cancelled the service. When I canceled the service they told me they did not and could not offer a 30 day "free" trial. I told them their salesman did offer it and put it in writing. They continued to tell me that it was not so. I have it on the contract but they don't want to believe me. I told them I wanted to "dispute" the charges but so far I have not even been able to get the information on how to do that. I had already paid the first months bill. I can't get them to give me a credit. They continue to bill me for service I am not receiving and have "interrupted" the phone service. Since the fire burned all the wiring to the house we couldn't answer a phone that couldn't ring anyway. No one at Verizon seems to give a concern or care about the problems or my request to dispute the bill. I haven't asked them to take responsibility for the fire, just credit me for the free trial period and not charge me for their equipment that burned. They are ignoring that request. No one from Verizon cares about the problems!
No I would like to see if they allow this post or remove it.

My parent's live in southern CA and their home burned due to the FiOS modem. My mom asked me to search the web about it to see if this had happened to anyone else. I was surprised to see it has happened to a lot of people. Some during instillation and some after it had been running. What, if anything, is Verizon doing about this problem. Be it an instillation issue or an equipment issue, it deserves attention and either way, Verizon is at fault. My parents have just started their investigation and it is all in the beginning stages. I was curious what has happened since your fire and if there has been any resolution in your case.

How do I change my user name in syn? I typed in the wrong email address. And I cancelled syn thinking this may work but no luck.

How do I change my user name in syn? I typed in the wrong email address. And I cancelled syn thinking this may work but no luck.

You have to clear saved password for this page:
# Open you login page (where you have to enter username and password).
# Right click on page and select '''Page Info''' form context menu.
# On last tab ('''Security''') there is '''View saved passwords''' button, click it and delete all saved passwords for this page.
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My iMessage won't activate my email but will with phone number. I type my password and it says it's wrong I change it and it still says its wrong. I even made a new account and it still says the password is wrong.

My iMessage won't activate my email but will with phone number. I type my password and it says it's wrong I change it and it still says its wrong. I even made a new account and it still says the password is wrong.

Hi hectorness12!
Thanks for using the Apple Support Communities! I have found an article that can help you with troubleshooting your iMessage issue. The article can be found here:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Thanks,
Braden

I setup my iCloud account on my iPhone 5 with the wrong e mail address, and I don't remmber the password, I reset my tel and erase all the information on my iPhone in order to try to set up a new iCloud account but when I restart I have a problem aga

I setup my iCloud account on my iPhone 5 with the wrong e mail address, and I don't remmber the password, I reset my tel and erase all the information on my iPhone in order to try to set up a new iCloud account but when I restart I have a problem agaIn , they ask me to put again the old iCloud user account and password, what I can do in order to start the phone when I don't have the correct e mail and I don't remmber the passcode.?

I have the same problem as the emails go to my iCloud account that I cannot access!!! I cannot answer the security questions as someone else must have set up my iCloud account. Nothing seems to work. It would be great if someone has some ideas as what can be done to recover the situation?

Problem with setting up new Ipad Air2:I can't set up my new Ipad using new Apple ID and it keeps showing the notification that wrong email or password and try again. I can log in Itune with thesame

I can't set up my new Ipad using new Apple ID and it keeps showing the notification that wrong email or password and try again. I can log in Itune with the same ID. Please help me if you have come across the same issue. Thank you!

Contact the App store for Apple ID help. Their support link is on the right of the App store window
LN

The iPod touch 5 battery won't charge, the iPod battery gets hot and doesn't turn on... What is wrong? Can photos and data be retrieved?

The iPod touch 5 battery won't charge, the iPod battery gets hot and doesn't turn on... What is wrong? Can photos and data be retrieved?

- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store. I suspect a hardware problem due to the hotness. If iTunes can't see the iPod then uor only hope if to contact a data recovery company for getting data off the iPod. If you have an iPod backup you can restore another iPod, iPhone or iPad from the backup to get the data that was in the backup
Apple Retail Store - Genius Bar

Hi my iph4s wont turn on or off and seems to be zoomed into a particular part of the screen, loads normally when rebooted the phone. what is wrong with it? and how would i go abouts fixing it?thanks

hi my
iph4s wont turn on or off and seems to be zoomed into a particular part of the screen, loads normally when rebooted the phone. what is wrong with it? and how would i go abouts fixing it?
also recovery mode shows up as a red icon instead of a blue one, not jail broken or had any third party alterations
thanks

Reset the PRAM
Reinstall the operating system from the dvd (you will not loose your data)

Wrong combination of Plant and Co code at the time of PO creation

Dear all,
At the time of creating PO when I am entering Plant and Company code system is not giving any error message if I am entering other Co code , i.e. Co code which is not assigned to the plant. I want an error message in case of maintaining wrong combination of plant and Co code.
Any suggestion ??
Reward assured for helpful answer.
Thx and regds
Amitava

Go to SPRO - MM - Purchasing - Environment Data - Define Attributes of System Messages - System Messages
Then maintain system messages 00 06 167 and then set as E (error) in category field.
Reward if useful

My IPAD said it became "disabled" yesterday and told me to "try again" in 36 minutes. It's been 12 hours and now it won't turn on. When I try, it flashes a screen showing an ICON indicating connect to ITunes. Help! How do I reset?

My IPad indicated yesterday that it was "disabled" and told me to "try again" in 30 minutes. It's been over 15 hours and it won't turn on. When I try to turn it on, it gives me an Icon message indicating that I need to connect the Ipad to a ITunes. How do I reset or "enable" it to begin working again? Thanks very much.

You will probably have to restore via Recovery Mode as suggested above. The passcode locked you out (I assume) and you can't bypass it in order to restore the conventional way. Read the instructions here.
http://support.apple.com/kb/ht4097

So i had itunes on my computer it tried to do an update and told me i didnt have the authority to do so...deleted it and tried to reinstall and i keep getting a message saying service "apple mobile device" failed to start verify that you have sufficient

so i had itunes on my computer it tried to do an update and told me i didnt have the authority to do so...deleted it and tried to reinstall and i keep getting a message saying service "apple mobile device" failed to start verify that you have sufficient privleges to do so...what does this mean?

Try the following user tip:
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TS1702 I am having problems downloading 2 purchased movies. Cars 2 & Toy Story. I had it on My iPad, then after a while the movies would not play. I went to the apple store and they deleted it and told me that all I need to do is download it again. Not wo

Hi
I am having problems downloading 2 purchased movies. Cars 2 & Toy Story. I had it on My iPad, then after a while the movies would not play. I went to the apple store and they deleted it and told me that all I need to do is download it again. I tried what they suggested at the apple store, but I am still not successful. It continues to tell me there is a download error. Please help! Need these movies for my 3 year old!

User to user forum.
Apple is not here.
You need to contact iTunes support:
http://www.apple.com/support/itunes/contact/

Wrong d/l offered and told to d/l

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