X301 missing Lenovo Thinkvantage software after OS re-instal

Hi all,
The saga of the X301 OS re-instal continues :-)
Everything is seemingly operating as a base lap top, however the lap top after the re-install does not contain it's IBM/Lenovo specific software.
Examples:
1. Thinkvantage blue button not functioning
2. Internet connection is done solely through Windows and not the IBM network connection
3. Mouse mat works but the scroll page up and across functionality has been lost
4. Sometimes when typing it shoots the cursor off down the page
I have nothing on the system (hardware) stating that it requires a driver.
Any help or assistance appreciated.
Best Regards
Liam Fassam
Solved!
Go to Solution.

1. Install these:-
http://www-307.ibm.com/pc/support/site.wss/MIGR-70330.html
http://www-307.ibm.com/pc/support/site.wss/MIGR-68000.html
2. Install Thinkvantage Access Connections.
3. Install these:-
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-72372
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-67226
4. No idea.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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> Is it simply a matter of installing the Lenovo system update program and letting it pull in the appropriate drivers and utilities
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Wireless connection not working after installed newest Lenovo ThinkVantage System Update programs

Hi, everyone!
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Hello and welcome,
I've seen something like this on XP machines after updates a couple of times now - my T61, a friend's T400, and his daughter's T61. I guess that makes 3
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The fix in all 3 cases was to go to device manager and uninstall the wifi driver. Then scan for hardware changes and let it reinstall the driver. Something about how Access Connections or some other networking mangement thingy was hooking the drivers I guess.
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The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Lenovo ThinkVantage Toolbox 6.0.5514.61 "has encountered a problem and needs to close."

Popup Error Message after launching Lenovo ThinkVantage Toolbox from the toolbar:
"Lenovo ThinkVantage Toolbox has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost."
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I am running the latest version, but this was happening with the prior version as well.
Solved!
Go to Solution.

Hi,
this sounds to me like a corrupt registry, or unregistered library files of the Toolbox aplication.
Coul you please test the latest version, that can be downloaded from following link:
http://web.lenovothinkvantagetoolbox.com/index.html#top
This is the version "6.0.5551.02"
Let me know, if this changes anything.
Cheers

Change OS while maintaining Thinkvantage software

I have a thinkpad R61 with XP.
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I'd like to switch from xp to vista (yes, i know its crappy, but I have business reasons), but maintain both parts of the thinkvantage technology.
The first part (1) that runs off the OS should be easy, just install the OS, go to the lenovo website and install what i need (or just install system update and let it do the rest).
The second part (2) is what stumps me. I would prefer to do a fresh install (cause upgrades just leave files here and there that take up a bunch of your hard disk space). Is there anyway I could maintain part 2 after the OS change?
It would be even better if I could upgrade the thinkpad recovery partition as well so after the os change, if I ever did a recover from the boot menu it would recover to my new OS (vista) not xp.
Any help/ideas greatly appreciated,
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Message Edited by dasarp on 02-10-2009 12:09 AM
Message Edited by dasarp on 02-10-2009 12:10 AM

Some of the TVT software has different version from XP to Vista, so a clean install is a good way to go. Install Vista then run TVSU to grab which updates you want.
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Bought an X60 off ebay with no thinkvantage software help???

Thank you firstly:
As the title says I bought an x60 thinkpad from ebay and they obviously had formatted the hard drive and just put a fresh xp install on. I would like to activate the ThinkVantage feature incase I need to recover the system. I am completely out of my depth here so any help would be gratefully appreciated.

Hello,
You can begin by downloading ThinkVantage System Update software, which will examine your installation of Microsoft Windows and download any missing device drivers and ThinkVantage software when run.
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I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
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http://arstechnica.com/security/2012/09/windows-passwords-exposed/
The Lenovo Fingerprint Software looks like a rebranded version of Upek Protector Suite. Is this true?
Solved!
Go to Solution.

I found this on the Lenovo site dated (18 Sep 2012): Thinkvantage Update suggests it as an optional install. (No previous version installed) What is it for? Would I need it if I use a non-Lenovo password manager (LastPass for example). -------------------------------------------------------------------------------------------------------------------------------------------Fingerprint Software for Windows 7 (64-bit) & Windows 8 (64-bit) - ThinkPad, ThinkCentre, ThinkStationhttp://support.lenovo.com/en_US/downloads/detail.page?DocID=DS029769 ThinkVantage Fingerprint Software is a desktop security and convenience product. Its components provide a sophisticated security architecture protecting your computer from attacks by unauthorized persons. ThinkVantage Fingerprint Software offers top-level user convenience, it is easy to install and easy to use.
ThinkVantage Fingerprint Software enables:
reliable user authentication based on fingerprint recognition
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Version 5.9.7.7226
[Important updates] New WBF driver 1.6.0.331 (for Windows 8) & 1.5.0.328 (for Windows 7)
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ADD: smihlp driver signed for Win8
CHG: Biometric feedbacks removed from Tutorial
[New Functions or Enhancements]
CHG: Fingerprint logon speed improved
CHG: Removed .NET3 check from setup on Win8
[Problem(s) fixed]
PR48498 : NULL_CLASS_PTR_WRITE_c0000005_infql2.dll!Unknown , Hits: 5009
(FIX): Minor localization typos fixed
(FIX): Control Center window hang fixed
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(FIX): "Always show power-on security options" disappeared from Settings on ThinkCentre systems (13871)
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ThinkVantage Fingerprint Software can be installed on any computer with the following requirements:
Windows 7 operating system
Latest version of the BIOS
1.5 GB of free hard disk drive space
512 MB of memory (recommended)
8 MB of VRAM (Video Random Access Memory) shared memory set in the BIOS
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This Version of Lenovo ThinkVantage Toolbox is not licensed to run on this system (**bleep**)?

I have a 3 week old W510, Windows 7 64-bit, i7 Thinkpad. Over the Chritmas holidays I was able to start exploring the software that came loaded on the machine. One of these was the ThinkVantage Toolbox which I accessed at least 2 or 3 times to explore the programs and what they had to offer. It worked fine and I was able to view the different offerings inside the toolbox.
Two days ago I used the Lenovo ThinkVantage Tools "Update and Drivers" to find updates to the the machine. It found some updates (I'm not sure of each and everyone but they seemed reasonable) and downloaded them all to bring the system up-to-date.
Today I tried to access the Toolbox and was greeted with a License Authentication Failed message box with this message:
"This Version of Lenovo ThinkVantage Toolbox is not licensed to run on this system".
I assume it was something in the recent updates that did this. I have only installed a couple other photo editing pieces of software since then that I doubt would have any effect on this.
I certainly can do a system restore back to before I did the updates, but I'd rather not since a) the updates for the most part appeared to be needed and were successful, b) I'd rather not have to update those things that have auto-updated (like Norton and Super Anti-Spyware definitions), and c) I'm not sure restoring will help, not to mention re-installing the other pieces of software that successfully installed.
I have been a good doo-bee poster and searched this forum and other web resources and while there is reference made to some solutions for this, I didn't fully understand them so I figured I would ask here for help before trying anything. I do have Lenovo phone support but trying here before calling them.
Thoughts anyone? Should I simply download the latest ThinkVantage Toolbox software and install it? If so, should I uninstall the version I have now?
Looking for any assistance anyone could render.
Thank you.
Jim
Solved!
Go to Solution.

Hi again Jim,
First of all you're welcome!
I have another suggestion for you, it might successfully help you in updating Toolbox to the current version, but for this I'd suggest that you first create a restore point just in case the advice fails. Once created a restore point, launch ThinkVantage Toolbox, give it a minute to completely load/run quick tests etc, thereafter click the green colored question mark -> check for updates, once it finds the latest version, let it download and install, I'm hopeful you won't run into any issues via this approach.
Keep us posted.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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Lenovo Fingerprint Software stopped working under Win 8.1

Just upgraded to Win 8.1 (64-bit) and to the latest drivers for W700 (2753-WBB).
Major trouble with the Thinkvantage Fingerprint Software.
The Lenovo Fingerprint Software version 3.3.2.50 for Win 7 (64-bit) was fine under Win 8.0
but it doesn't work any more under Win 8.1
http://support.lenovo.com/en_US/downloads/default.page?
The Thinkvantage Fingerprint Software isn't compatible with W700 and W700ds.
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http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS029769
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http://support.lenovo.com/en_US/detail.page?DocID=DS036923
The management of complex passwords becomes difficult without Fingerprint.
Any ideas?? Thank you.

Hi Katiedonut,
I’m writing to just check in to see if the suggestions were helpful. If you need further help,
please feel free to reply this post directly so we will be notified to follow it up.
If you have any feedback on our support, please click here.
Best Regards,
Anna
TechNet Community Support

Previous Version of ThinkVantage software

I urgently need the old versions of ThinkVantage softwares which support my T42. (ONLY new versions available on the Lenovo website which do not support T42.)
Please help.
thanks.

simongg, welcome to the forum,
if you have a factory installation you will find all the original drivers and utilities in the folder C:\IBMTOLS. These were installed from the factory at the time of production.
Andy ______________________________________
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X301 missing Lenovo Thinkvantage software after OS re-instal

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