X6 Phone Software Update Problem

Question

I had a Software Update on my X6. Started downloading it on a poor wi-fi connection. Connection was lost half way through and now I can not finish update. Any ideas?

Answer 1

sarah_tempest wrote:
I have a Mac and Nokia Updater isn't compatible 
Doh! Well reading from Nokia's FAQ / help page...
http://europe.nokia.com/support/download-software/device-software-update/faq
17.
I get an error message when using my device to update. What should I do?"Remote server not responding"
Most likely your Nokia device cannot connect to the Internet or the server is not available. Internet connectivity problems may have several causes, such as a temporary network failure in the operator's network or Internet, or missing or incorrect access point settings for the device updates (or web browser) application. Remember that if your device supports it, you can also use WiFi to connect to the Internet and update.
You also need to have Update Server settings programmed into your device. These can be operator-specific settings (contact your operator for help), or standard Nokia settings as shown below:
Key *#0000# into your phone's home screen or go to Device manager (consult your user guide if necessary).
Select Options > Server profiles > Options > New server profile > Copy = No
Server Name
Nokia
Server ID
Nokia
Server password
firmupservpass
Access point
[select your preferred AP]
Host address
https://dms.update.nokia.com/dms/omadm
Port
443
User name
nokiams
DM password
nokiamspass
Allow configuration
Yes
Auto accept all requests
Yes
"Update cancelled by server" or "Update not allowed. Contact service provider."
Your Nokia device may not have been able to send a message requested or expected by the server, or your service provider does not allow updates. If that is the case, the server may close the connection. Wait a moment and try again. If unsuccessful, contact your service provider.
"Phone is being updated. Try again later"
The update sequence is active until your Internet connection is closed. Wait a moment and try again. Check that your Nokia device has no other Internet connections – for example, that you are not currently uploading or downloading anything other than this update.
"No network connection. Unable to download."
Remember that if your device supports it, you can also use WiFi to connect to the Internet and update.
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The only other thing I can suggest is to fully back up your X6, then do a factory reset, then try the OTA update.
S.
History: Motorola MR30, Nokia: 7110, 7650, N70, N80, N82, X6 (32GB), Samsung Galaxy SII
Current: Samsung Galaxy Note3 Black