XPS 15 9530 audio only on left earphone Realtek HD audio

Hi,
I have a problem with my XPS 15. I have been very happy with the laptop but now, the audio plays only through one of the headphones. I have tried updating the drivers and also tried different earphones and headsets. 
Please help me out
Regards
Karthik

Hello Karthik. I would like to make a few suggestions while waiting for a reply from Hema.
You said you have updated the audio driver so you should have the Realtek audio driver installed. Test by switching from the Realtek driver to the Windows native audio driver by following these steps:
1. Open the Device Manager (Control Panel>Device Manager).
2. Expand the "Sound, video & game controllers" and right click on "Realtek High Definition Audio".
3. Select to "Update Driver Software".
4. Click on "Browse my computer for driver software".
5. Click "Let me pick from a list of drivers on my computer".
6. Put a check in the box "Show compatible hardware" if not already checked.
7. In the list of devices, click "High Definition Audio Device" (the native driver).
8. Click "Next".
9. On the Update Driver Warning box, click "Yes" (install the driver).
10. Restart the laptop if prompted. If not prompted, then no need to restart.
[To get back to the Realtek driver,  do it again but reverse the names in steps 2 and 7.]
If the jack does work correctly with the native driver that would mean that the Realtek driver is buggy.
If the headphone jack does not work with the native driver then almost certainly a hardware failure. Dell will repair it if still under warranty. The only test that is more definitive is to reset the laptop back to the original factory configuration, but I wouldn't bother with that if it fails the native driver test.
If the warranty has expired you can get an inexpensive usb audio jack (google it) to replace your laptop's jack.

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