Yet another "fail to respond".....

I've had a look around on the posts and can't find a problem that quite matches this. I bought my parents a G5 iMac with an external iSight just over a year ago. We've been using iChat happily since then, til today.
Originally I had G4 iMac with iSight on panther. Since then we've both upgraded to Tiger, and I've upgraded to a G5 iMac 2.1 with built in iSight. Still no problems. Just after christmas I invested in a Zoom ethernet modem and tonight was the first time since then we've tried to iChat. Depending on who's trying to accept the chat, they recieve the message that they have failed to respond.
Both firewalls are off and encryption is not enabled. This would suggest to me that it might be my new modem. So I powered up my old G4 connected with my old modem, but still no audio or videochats, with the same error messages.
I don't see why I should be getting the same problem with my old set up too when it worked fine before (G4 running Tiger too).
Any thoughts?

HI Veeto,
Ok your parents may have set up Port Forwarding like this (I can not UPnP listed on this screen shots).
UPnP stands for Universal Pug n Play.
It is one means of making sure the Ports in a cable or ADSL modem are open.
Port Forwarding is another and Port Tiggering is yet another.
Sometimes a cabele modem can be set as a Straight through device much like a USB modem.
An ADSL modem is likely to come with some ports pen by default which allow you to Plug and Play with your Web broswer and Mail applications and Send and get files over FTP.
However iChat uses ports ports above the 1024 threshold for these open ports. This means you have to open the ports.
If you have the Access IP and Default Password and User ID for your 5660ADSL modem then you will be able to do the same.
The page I linked you to has all the ports you need for AIM and Jabber accounts to work.
This is on of the other Zoom's Pages for the same thing. Similar but different.
You should be able to work out how to set yours up.
Ideally you need to use UPnP or Port Triggering to use two computers at one location with iChat as these both allow multiple computer to use the same ports (Port Forwarding does not).
It might be you have newer firmware on your modem than is shown in these pics and you might have UPnP.
http://www.zoom.com/techsupport/adsl/adsl_x3.shtml (Firmware page).
I do not see that it says it has UPnP on thier site.
Ralph

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    Vinay Kulkarni has disconnected.
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    David Thompson: I should add that the 28Mps download I refer to has been the steady speed that I achieved ever since BT infinity (40/10) service was first installed in 2011.
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    David Thompson: okay
    Atanu : Normally it is the first 10 to 12 days when the connection sets in a stabilisation period.
    David Thompson: I understand that, but the speed before the upgrade was a consistent 28mbs; the speed after the upgrade (and during the stabilisation period) was a consistent 28Mps - to me, it looks like nothing has changed.
    Atanu : Yes, that is the issue I want to check properly.
    David Thompson: okay but please don't tell me to wait *another* 10-12 days to see if it makes a difference -
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    David Thompson: I really do not think this is a stabilisation issue - if it where I would have seen performance both better and worse than the original 28Mps.
    David Thompson: I remain convinced that there is no fault on my line, rather I simply have either not been migrated at all, or migrated back on to my original service by accident, or only partially migrated and some settings remain set that are limiting my speed to that of the 40/10 service.
    Atanu : Do you any VPN in the Bt connection?
    David Thompson: Does your system make a distinction between the two Infinity services - ie. the 40/10 service and the new 80/20 service? I note the order (BTCDxxxxxx8) makes reference to the 40/10 service - which is the one I was already on.
    David Thompson: No VPN
    Atanu : Ok. Please restart the BT Home Hub by press the power button
    Atanu : Wait for 5 seconds and restart it.
    David Thompson: I will lose this conversation won't I?
    Atanu : No, you will not. I am assuring it. Don't wait for more than 10 seconds.
    David Thompson: okay - just the home hub, not the white 'modem' box too?
    Atanu : Both.
    David Thompson: okay - doing it now.
    Communication with the RightNow Chat service has been lost. Please wait while attempts are made to restore the connection.
    Disconnection in 240 seconds. Connection resumed.
    Atanu : If the chat disconnects. David Thompson: done
    Atanu : Thank you. Wait till the lights be steady.
    David Thompson: t
    David Thompson: it's all back and lights are steady (well apart from the Lan1 one, but that's to be expected)
    Atanu : Ok. Please check if the speed is better now?
    David Thompson: speed is still the exact same 28Mbs
    Atanu : It is a wired connection you are using. Right?
    David Thompson: wired or wireless, it makes no difference - both report the same.
    Atanu : But is it a wired connection now?
    David Thompson: I'll test again with the laptop - give me 1 min
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    David Thompson: That one is Windows 7
    Atanu : Thank you. The system is saying the speed is being devided.
    David Thompson: Divided?
    Atanu : May I close the wireless connection for some time?
    David Thompson: What do you mean by divided?
    Atanu : The connection is been shared by more than one computer .
    David Thompson: Well of course it is! Which is why I normally do all my test very early in the morning when I am the only user (I have three kids!). My early morning tests are where I'm basing my 28Mbs from
    David Thompson: Do you want me to disconnect all wired and wireless users and re-test?
    Atanu : Yes. Please keep just 1 computer connected and check the speed through BT Speed tester.
    David Thompson: okay - this chat will temporarily disconnect again then.
    Atanu : Can we keep this computer connected?
    Communication with the RightNow Chat service has been lost. Please wait while attempts are made to restore the connection.
    Disconnection in 240 seconds.
    Connection resumed.
    David Thompson: Hmm - that did not work.
    David Thompson: When I disabled wireless on the hub (from the wired connection) the hub just froze and I needed to power down to get it back to life
    David Thompson: I'l get a longer cable!
    Atanu : Ok. Please take your time.
    David Thompson: Are you able to disable wireless from your end - each time I do it here the hub hangs. I've taken off all other Wired connections?
    David Thompson: And it will be via the laptop, so which connection will die when you kill wireless
    David Thompson: so you will need to turn it on again within the 240 seconds
    David Thompson: That said, the wireless connections are not doing much at all at the moment - they certainly won't be consuming any significant bandwidth
    Atanu : Ok.
    David Thompson: Do you want me to run speed test now or wait until you kill the wireless - it's all iPad and iPod
    doing nothing on the wireless - this PC and the other one sitting idle next to me, so no real activity? Atanu : Not an issue. Please run the speedtester now.
    David Thompson: 29.3Mbs down / 4.51 Mps up from the wired laptop connected to the Hub
    Atanu : Thank you.
    Atanu : David, I will run some line tests now. Please make it sure that nobody is using the landline for next 7 minutes.
    David Thompson: okay
    Atanu : Hello David, have you faced any connection dropping issue apart from the slow speed?
    David Thompson: No - the line has been perfect - no latency issue, solid connections. The only issue is I have not seen any increase in speed above the 38Mbs. I honestly don't think it's a faulty line.
    David Thompson: Which is why I think the migration has failed in some way - I'm sure somewhere in the system there is a flag saying that I'm still in the 40/10 service and that's capping throughput
    David Thompson: Even the older BT speed checker thinks I should be expecting around 29Mbs against the 51Mps the 80/20 service thought I should get, so it is picking that number up from somewhere.
    Atanu : Ok. the system is showing that this is the maximum speed you will get.
    David Thompson: Why did the upgrade process suggest 51mbs for the 80/20 system then?
    David Thompson: If 29 is all I will every get, why extend the contract on the basis of the 51mbs?
    Atanu : It is the speed available in Exchange. The engineers check the speed in your premises before they provide the Infinity service. But since the line is in the last day of stabilisation, I request
    Atanu : You to wait for just 1 more day and check the speed. I will call you tomorrow by teh same time to check the speed.
    David Thompson: I'm not clear on this. There are two service levels of BT Infinity yes? the 40/10 service and the 80.20 service?
    David Thompson: *80/20
    Atanu : Yes.
    David Thompson: I've been on the 40/20 system since 2011; The theoretical maximum at time of order was around 30Mps and I've always got around 28Mps on that service. That's fine. Now when I placed the order for the 80/20 upgrade, the theoretical max was 51mps, so I'm pretty certain I would see some reasonable speed increase above the 28Mbs. The fact that I have not seen *any* uplift (even 5-10Mps) at *any* time - especially during quiet periods seems really odd to me.
    David Thompson: So I think there is a problem there. If however, it turns out that the prediction system is so really awful and can get is so wrong (when it used to be reasonably accurate), then why trick me in to extended my contract for no reason.
    David Thompson: I don't think BT would do the latter, so I'm convinced (still) its just a problem of the migration.
    David Thompson: I'll wait another 24 hours, but I don;t think this is going to fix itself.
    Atanu : Ok. in that case you need to confirm it form the Billing section as the migration first shows in the Billing. Atanu : I will call you tomorrow
    David Thompson: okay
    Atanu : And confirm with the Billing team, the Order Management Desk, Customer Options Team that if there is
    any issue in the migration.
    David Thompson: Just to be clear - you are going to check with the other teams yeah? Not me?
    Atanu : Please tell me at what time should I call you?
    Atanu : Yes. I will.
    David Thompson: Anytime after 7am is fine by me
    Atanu : ok. all the teams open after 9 am.
    David Thompson: Okay - I'll await your call after 9am; Thanks for your help and patience on this.
    Atanu : Thank you for your patience. It is our responsibility to provide you the proper speed.
    David Thompson: Okay - until tomorrow - bye-bye
    You have disconnected. 

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    Vendor ID Code: 4D54
    Line Mode: ADSL_2plus
    Data Path: Interleaved
    DSL Speed: 2112 down and 860 Up
    Margin (dB): 12.0 and 10.3
    Line Attenuation (dB): 33.1 and 15.0
    Transmit Power (dBm): 17.9 and 12.2

  • OSX crached with error "cpu 1 failing to respond"

    Hi,
    It happen to me several time now... maybe 4-5 time since 2 months.... I never had any problem like that at first. I come back and saw that screen asking me to restart the computer with the power button. When it boot back into OSX i have the report problem opened:
    Fri Sep 26 06:37:50 2008
    panic(cpu 0 caller 0x00192FD4): "pmapflushtlbs() timeout: " "cpu 1 failing to respond to interrupts, pmap=0x536500 cpustosignal=2"@/SourceCache/xnu/xnu-1228.5.20/osfmk/i386/pmap.c:4570
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x5b367958 : 0x12b0fa (0x4592a4 0x5b36798c 0x133243 0x0)
    0x5b3679a8 : 0x192fd4 (0x45f414 0x1 0x536500 0x2)
    0x5b367a18 : 0x1932b8 (0x5 0x1 0x0 0xa68d834)
    0x5b367ac8 : 0x195721 (0x536500 0x5520d000 0x0 0xfeaa9068)
    0x5b367b28 : 0x169e6f (0x536500 0x5520d000 0x0 0x5520e000)
    0x5b367c48 : 0x16a437 (0x5520e000 0x0 0x1 0x0)
    0x5b367c88 : 0x164699 (0x1a5bf78 0x5520d000 0x0 0x5520e000)
    0x5b367cc8 : 0x3f1732 (0x1a5bf78 0x5520d000 0x1000 0xe91)
    0x5b367ce8 : 0x3eb79c (0xc5cd280 0x0 0x1 0xe91)
    0x5b367d08 : 0x3eb869 (0xc5cd280 0x0 0x5b367d58 0x6b30400)
    0x5b367d28 : 0x43ab8f (0xc5cd280 0x5520d000 0x0 0xe91)
    0x5b367d78 : 0x18801e (0x6b30400 0x72f85ac 0x72f85c0 0x11d975)
    0x5b367db8 : 0x12d17e (0x8c52bac 0x72f8590 0x0 0x0)
    0x5b367df8 : 0x126257 (0x8c52b00 0x0 0x18 0x5b367ee4)
    0x5b367f08 : 0x1973dd (0x5b367f44 0x0 0x0 0x0)
    0x5b367fc8 : 0x19f3b3 (0x12be5c20 0x0 0x1a20b5 0x12be5c20)
    Backtrace continues...
    BSD process name corresponding to current thread: firefox-bin
    Mac OS version:
    9E17
    Kernel version:
    Darwin Kernel Version 9.4.0: Mon Jun 9 19:30:53 PDT 2008; root:xnu-1228.5.20~1/RELEASE_I386
    System model name: iMac7,1 (Mac-F42386C8)
    What can i do ?

    Whoa ! I thought i was the only one with thse panics too !
    I'm getting them too and my system is very unstable ever since 10.5.5
    I have a feeling it's graphics related somehow. I have a Radeon x1600 graphics card in my MBP. What do you guys have ?
    Also, for those of you with the firefox-bin as the identified crashed process, are you using the Firefox 3.1 Beta 1 version by any chance ? What version of Firefox are you using ? just trying to see if we have something in common here cause me too i've done the hardware test and my MBP passed it with flying colours..
    Thu Nov 6 09:12:08 2008
    panic(cpu 0 caller 0x00193077): "pmapflushtlbs() timeout: " "cpu(s) failing to respond to interrupts, pmap=0x536500 cpustorespond=0x2"@/SourceCache/xnu/xnu-1228.7.58/osfmk/i386/pmap.c:4580
    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
    0x478838a8 : 0x12b0fa (0x459234 0x478838dc 0x133243 0x0)
    0x478838f8 : 0x193077 (0x45f3a4 0x536500 0x2 0x19d8f8)
    0x47883968 : 0x19420b (0x536500 0x3ae39000 0x0 0x19d8f8)
    0x47883a08 : 0x17406f (0x3a21f 0x0 0x47883a58 0x16548c)
    0x47883aa8 : 0x169e3a (0x105421a4 0x0 0x0 0x1000)
    0x47883bc8 : 0x16a437 (0x3ae3a000 0x0 0x1 0x0)
    0x47883c08 : 0x16b38c (0x1573e10 0x3ae39000 0x0 0x3ae3a000)
    0x47883ce8 : 0x1276fd (0x1573e10 0x3ae39000 0x0 0x50)
    0x47883d78 : 0x14c184 (0x4f7a814 0xf41a69c 0xf41a6bc 0xf41a6a8)
    0x47883db8 : 0x12d17e (0xf4084ac 0xf41a680 0x0 0x0)
    0x47883df8 : 0x126257 (0xf408400 0x0 0x18 0x47883ee4)
    0x47883f08 : 0x1974c2 (0x47883f44 0x0 0x0 0x0)
    0x47883fc8 : 0x19f4a3 (0x7750d40 0x0 0x1a20b5 0xa0d8820)
    No mapping exists for frame pointer
    Backtrace terminated-invalid frame pointer 0xbfffe958
    BSD process name corresponding to current thread: pmTool
    Mac OS version:
    9F33
    Kernel version:
    Darwin Kernel Version 9.5.0: Wed Sep 3 11:29:43 PDT 2008; root:xnu-1228.7.58~1/RELEASE_I386
    System model name: MacBookPro2,2 (Mac-F42187C8)
    and another one :
    Fri Oct 31 16:49:24 2008
    panic(cpu 0 caller 0x00193077): "pmapflushtlbs() timeout: " "cpu(s) failing to respond to interrupts, pmap=0x536500 cpustorespond=0x2"@/SourceCache/xnu/xnu-1228.7.58/osfmk/i386/pmap.c:4580
    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
    0x479f37c8 : 0x12b0fa (0x459234 0x479f37fc 0x133243 0x0)
    0x479f3818 : 0x193077 (0x45f3a4 0x536500 0x2 0x19d8f8)
    0x479f3888 : 0x19339d (0x0 0x1 0x0 0xab2971c)
    0x479f3938 : 0x195806 (0x536500 0x41791000 0x0 0xfea0bc88)
    0x479f3998 : 0x169e6f (0x536500 0x41791000 0x0 0x41792000)
    0x479f3ab8 : 0x16a437 (0x41792000 0x0 0x1 0x0)
    0x479f3af8 : 0x164699 (0x1573f78 0x41791000 0x0 0x41792000)
    0x479f3b38 : 0x3f1651 (0x1573f78 0x41791000 0x1000 0x479f3b6c)
    0x479f3b78 : 0x3f143a (0xcbcfec0 0x2000 0x479f3bc8 0x38ad78)
    0x479f3ba8 : 0x3f12ea (0xcbcfec0 0x3c 0x479f3be0 0x479f3bdc)
    0x479f3bc8 : 0x3efd32 (0xcbcfec0 0x580b860 0x479f3c00 0x20)
    0x479f3c38 : 0x3ef201 (0x580b860 0xcbcfec0 0x49a804 0x3f1462)
    0x479f3c78 : 0x3ec638 (0x10d56540 0xcbcfec0 0x49a6c4 0x3f13f5)
    0x479f3ca8 : 0x3ef201 (0xfdc9a40 0xcbcfec0 0x49a804 0x0)
    0x479f3ce8 : 0x40ab86 (0xfeafbc0 0xcbcfec0 0x479f3d28 0x3eea60)
    0x479f3d08 : 0x40e49b (0x5087000 0xcbcfec0 0x479f3d58 0x5087000)
    Backtrace continues...
    BSD process name corresponding to current thread: firefox-bin
    Mac OS version:
    9F33
    Kernel version:
    Darwin Kernel Version 9.5.0: Wed Sep 3 11:29:43 PDT 2008; root:xnu-1228.7.58~1/RELEASE_I386
    System model name: MacBookPro2,2 (Mac-F42187C8)
    Thanks,
    Adi

  • My iPhone will not turn on after a yet another blue screen of death. Please help!

    As mentioned above, my phone will not turn on after a yet another blue screen of death. All of a sudden it turned off, and it wouldn't turn on for quite some time, even after I plugged it in the charger. It wasn't long after the screen turned on, but it only displayed a bright black. I decided to turn it on and off a few times. Nothing worked.
    I have also tried to call the phone from another one. It was as if the phone was simply off.

    Hello ZarinaUrum,
    The article linked below details a number of troubleshooting steps that can help restore functionality to your iPhone.
    iOS: Not responding or does not turn on
    http://support.apple.com/en-us/TS3281
    Cheers,
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  • Constant "some accounts failed to respond" following 10.3.1 update

    More than a year, no problems with any of my email accounts.  None.
    10.3.1 comes along, and I now get the "some accounts failed to respond" message every other day.  Sometimes it's a couple (out of eight) of my accounts that no longer work; at other times it's five or six.
    I have to go into each account, and retype and save the password, whereupon the thing functions well for another day or two before having to go through the whole dumb rigmarole again.
    Needless to say, I don't have the time, and I CERTAINLY don't have the desire, to keep retyping my passwords to get BlackBerry's basic functionality to work.
    (As an aside, I have no data plan and use the Q10 only via WiFi networks.  The accounts in question are MSN, Hotmail, Outlook, and Exchange.)
    This is another nasty update surprise BlackBerry sprung on me recently, the debacle with the nonsense B.B.M. stickers having been the previous one.
    I am really losing my patience with BlackBerry.
    Solved!
    Go to Solution.

    Have had numerous issues with 10.3.1 update myself (got most of them resolved except for my Contacts that refuse to sync correctly).
    Regarding your specific issue with the "failed to respond" errors, I too had this issue. To resolve it, I completely deleted my accounts from the phone, rebotted, then re-added the accounts one at a time. Seemed to work for me (it's been two weeks now)..

  • I've installed CS6 and web Premium on a Mac running 10.9.5, and Dreamweaver,Flash and Illustrator wont launch.  All other components work normally.  In Activity monitor it says Adobe switchboard failed to respond.  Can anyone help solve this issue?

    I've installed CS6 and web Premium on a Mac running 10.9.5, and Dreamweaver,Flash and Illustrator wont launch.  All other components work normally.  In Activity monitor it says Adobe switchboard failed to respond.  Can anyone help solve this issue?

    Release: 4/25/2012
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  • Unable to chat "because user failed to respond"

    I and my family are having trouble using iChat AV for video chat. The problem also affects audio chat.
    Essentially, when person A invites person B to chat, and person B accepts, there is a delay with the spinning indicator (which always pauses momentairly in this process) and then person B sees an error message saying that person A "failed to respond". Messaging works fine.
    My father experienced this issue first, unable to connect to my brother. However, I was able to connect to both of them. Recently, I was invited to download an iSight Updater, and since this the problem now affects me.
    My father uses iChat AV v3.1.6 (v441) on OS 10.4.8 on a G5 iMac
    I use iChat AV 2.1 (v153) on OS 10.3.9 on a G4 iMac
    I believe my brother also uses OS 10.3.x
    Can anyone provide any assistance as this problem is getting us down! Thanks!
    iMac G4 Flat   Mac OS X (10.3.9)  

    Hi Perseverance,
    This info suggests that ports for iChat are not open somewhere such as the Mac Firewall or the modem.
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