Yosemite Mail Issue

I hope this gets posted in the correct or most appropriate category and I apologize in advance if it is not correct
Since updating to 10.10.1 on my new iMac 27" I have an issue with mail
Open a mailbox, then click on an email but don't open it, open the color selector and pick a color, in the past that email listing would change to the color you picked, now it does not but when you go to another mailbox and then back the email is highlighted in the color you chose.
In Mavericks and previous versions the highlighted email message would change immediately to the color chosen, I am NOT talking about flags.
Apple supports said it was a font issue but I created a new user and also removed all fonts then restarted and still have the issue

I can't even get the Exchange Mailbox to appear in Mail.app. The same account works for Calendar and Reminders (Tasks). Configuring as an "Other" type account also does not work. Instead I end up with an IMAP style account that can't be deleted from mail.app.

Similar Messages

In Yosemite Mail, there is an issue where the signatures no longer toggle as in the past. If you change the existing signature, it just adds the new one vs replacing it within the body of the message. Thoughts?

In Yosemite Mail, there is an issue where the signatures no longer toggle as in the past. If you change the existing signature, it just adds the new one vs replacing it within the body of the message. Thoughts?

Hi howe.sc,
When I checked for how signatures in Yosemite work, I found this.
Mail (Yosemite): Include signatures in messages
Delete a signature from a message: Select the signature, then press the Delete key.
Replace a signature in a message: Delete the existing signature, then add a different signature.
That sounds similar to what you are describing.
Take care,
Nubz

SMTP POP Mac mail Yosemite Upgrade Issues

I have used mac mail for years with little or no problem, however, Yosemite is another story.
The SMTP outgoing mail will not work.
Often times when I am trying to figure out the problem by input changes into my mail preferences
the computer does not ask me to save. Thus it all goes back offline. The problem just all of a
sudden happened with no reason and for a week now, off and on I have been trying to fix this.
Apple charges money over the phone, have to drive 30 miles to a genius bar or fix it myself.
Should I try to go backwards to Maverick? My Yosemite upgrade originated from Snow Leopard.
I thought Apple was the computer elite. What was wrong with the old email? I'm so frustrated.

Open Mail app, go to the top panel and select WIndow > Connection Doctor.
What is the error message (or messages) that the Connection Doctor is reporting?
How to troubleshoot mail issues: OS X Mail: Troubleshooting sending and receiving email messages - Apple Support
Who is your email provider (for privacy reasons please DO NOT provide your full email) and do you have correct settings?
https://www.apple.com/support/mail-settings-lookup/

Does Yosemite Mail fix the Outlook font display issue?

Does Yosemite Mail fix the Outlook font display issue?

This problem has been going on for years and seems to be related to converting pixels to points, or points to pies between operating systems such as Apple / Microsoft. See The age-old outgoing mail font problem
Its a complete pain and beyond me why something SO simple as having the text display correctly between operating systems has not been fixed, especially in this era of technology. Apple should really focus on this and I am amazed that after waiting 4 years since the release of Microsoft Outlook 2011 for the new Microsoft Outlook 2015 that Microsoft have also not fixed this. Its just beyond comprehension and effects both the reputation of people sending emails using these platforms and those organisations that produce the software, and chose to ignore the problem without fixing it. The industry leaders should do just that and lead the way by fixing this basic problem, not burying their heads in the sand and hoping goes away.
Recently I have had to resort to typing the required email text in something like the TextEdit app, copying and pasting it into the Outlook mail body. Its not great, adding extra steps for every email sent and I use my Mac for business so there are many daily email being generated. At least doing it this way all the text is consistent when sent although I'm sure there could be a workflow generated in Automator or an AppleScript that would reduce the steps.

Yosemite Mail displays image attachments as question marks if attachments also contain a pdf

We have 11 macs running Yosemity in our company and I have the following problem with Mail since upgrading.
If an email is created in Mail and both images (jpg) and pdf's are attached to that mail, the recipient will see the images displayed as question marks, but the pdf show as icon as it should. This is only on mac. Other clients see the attachments properly.
This also appears to be the case when receiving email from others using outlook. When the email contains both images (even in signatures) and pdf files, the images displays as question marks and the pdf display as icon or previewed as normal.
Any suggestions?
Displaying remote images in HTML emails are ticked, but this is attached images, not remote images.
When sending the pdf only - displays correctly
When sending the images only - displays correctly

I found a solution here and it worked for me. It doesn't go back to old messages that are already in your inbox and correct the issue, but any new messages that come in will show images:
http://meandmymac.net/2014/10/trouble-with-yosemite-mail/

Images with embedded hyperlinks do not function in Yosemite Mail

I'm running Yosemite 10.10.2 on a 2012 iMac.
I send out a newsletter with images and hyperlinks embedded in those images. You click on an image, and your browser takes to to a specified web location.
In Yosemite, Mail allows you to embed hyperlinks in an image... just highlight the image, press Command K and enter the link.
The link even shows up when you hover the mouse over the image, but...
No users of Yosemite that receive my newsletter can click on an image and activate the hyperlink.
This worked fine in other versions of OS X.
Any help here would be appreciated.
I'm at a loss to understand why one of the most important and basic programs in Apples OS X, has such a glaring flaw.
Thanks
John C

There is an issue with Cmd-K in Mail when used with certain URI, which may explain why some have not encountered a problem.
If the link you are pasting contains characters that need to be "escaped" (such as the hash, #), Cmd-K strips the escaped characters, and replaces them with the naked character.
Cmd-K converts
this 'escaped' link: http://foo.com/Pages/Report.aspx?ItemPath=%2fMapping+Audit+%232
into: http://foo.com/Pages/Report.aspx?ItemPath=/Mapping+Audit+#2. Because # is a reserved character in the attributes, and is no longer escaped, the link will fail.
Directly pasting the escaped link into Mail, without using Cmd-K, will work fine. But that won't help if you want to add a link to an image or other text.
Best to change the the name of the linked item, if possible, so it does not use a reserved character.

Since upgrading from Mavericks to Yosemite Mail, Spotlight,Mission Control and App-Store don´t work correctly. Is it possible to return to Mavericks?

Since upgrading from Mavericks to Yosemite Mail, Spotlight, Mission Control and App-Store don´t work correctly. Is it possible to return to Mavericks?

If you have an external drive with an OS X Time Machine backup, then do restore of your last backup. If you have an external drive with a bootable clone of your previous system, you can boot to that clone and re-clone the OS X on your external drive back to your Mac's internal drive.
If you do not have either of these available, then the reverting/restoring process becomes much more complicated and involves purchasing an external drive and backing up your current system to that drive, then erasing, reformatting your hard drive and now your only options to installng an OS X version is doing a clean install of OS X 10.6 Snow Leopard, then upgrading, again, to either OS X 10.7 Lion or 10.8 Mountain Lion. OS X 10.9 Mavericks is no longer available for download and Apple has not made OS X 10.9 Mavericks available in any other form to be able to redownload and install.
Maybe it would be better to explain in detail your issues with Yosemite to see if any of us here can help you with your difficulties.
I am not running or using Yosemite, so I cannot help you with your Yosemite issues,
There are others here who can help you with Yosemite.
Good Luck.

Yosemite - Mail.app memory leak

I'm seeing a recurring issue with Mail.app taking up huge amounts of RAM memory. There's evidently a serious memory leak in Yosemite Mail. On three occasions today, I noticed my free memory below 20 MB (I have 16GB). Activity Monitor shows the culprit to be Mail.app taking any where from 20-65GB of memory! I've had to quit Mail and restart it, only to have the same issue surface later. Does anyone have a way to mitigate/resolve this issue?

I apologize this is not the Discussion that has all the solutions. It's this one:
Yosemite OS 10.10 Mail Memory Leak
There are 19 pages so far, I'll see if I can find my post with the suggestions. Found it, it was on page 7. Here ya go. Hope it works!
Doren_Sean_Michael
Oct 23, 2014 8:47 PM
Re: Yosemite OS 10.10 Mail Memory Leak
Re: Yosemite OS 10.10 Mail Memory Leak
in response to Doug Lerner2
Thanks mlwebber & etresoft. I think we were able to narrow down the 4 most effective methods of temporarily resolving this issue it seems. I only had to disable the drafts to get back to normal, but others are reporting that using that in conjunction with a combination of 3 of the other methods from mlwebber are resolving their issues. Albeit this is only a temp fix until Apple updates their software & truly fixes this bug/issue, but, at least, I hope, we all can get back to business as normal for the time being.
Doren (from etresoft’s observations):
- Preferences/Accounts/Mailbox Behaviors: UNCHECK “Store draft messages on the server”
mlwebber:
- Preferences/Accounts/Advanced: UNCHECK “Use IDLE command if the server supports it”
- Preferences/General/Check for new messages: “Every 5 minutes”
- Preferences/Junk Mail: UNCHECK “Enable junk mail filtering”
Please post in this discussion if none of these methods help you and we'll see what we can do. We'd also love to know if these methods also resolve your issue. Thank you.

Apple Mail Issues After 10.10.2 Security Update

I've had outgoing mail issues in Apple Mail in Yosemite on my macbook pro consistently since the Yosemite update. I've tried multiple recommended fixes including deleting and resetting all accounts with the latest instruction from bluehost. Over the last several months, some "fixes" had seemed to work for a while, and then the problem would resurface. The "on the fly" fix is always to quit mail, cycle my wifi off and on, and then reopen mail, at which point, the hung-up emails all send and things work fine for some period of hours until the problem comes back.
Interestingly, the problem seemed to finally disappear on its own a couple of months ago! No problems for that period of time! UNTIL I updated my macbook pro with the latest Yosemite security update a couple of days ago. Now the problem is back with a vengeance!
Any help would be appreciated!

I have tried to quit mail and turn wifi on and off with no results whatsoever. This is really frustrating, I can't work!

Another Yosemite speed issue

This is yet another Yosemite speed issue. I've done some reading around and read the FileVault can cause an issues, I took a look and I've always have FileVault disabled. I installed EtreCheck and the results came up with a lot of RED and "FAILED". Unfortunately, I have no clue how to being to read this and was hoping someone could shed some light onto this for me.
Here are my results: (Just trying to right-click and paste this took almost a minute)
Problem description:
Installed OS X Yosemite and now Macbook runs extremely slow. I have had FileVault disabled the entire time.
EtreCheck version: 2.0.11 (98)
Report generated November 13, 2014 at 12:26:09 PM EST
Hardware Information: ℹ️
MacBook (13-inch, Late 2009) (Verified)
MacBook - model: MacBook6,1
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 23:21:15
Disk Information: ℹ️
TOSHIBA MK2555GSXF disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 249.20 GB (143.68 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R   UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.4.25 - SDK 10.6) Support
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.25 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungACMData (1.4.25 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungMTP (1.4.25 - SDK 10.5) Support
[not loaded] com.devguru.driver.SamsungSerial (1.4.25 - SDK 10.6) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cloudd.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.gamed.plist
[failed] com.apple.Maps.pushdaemon.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
[failed] com.apple.xpc.loginitemregisterd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.findmymac.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.softwareupdate_download_service.plist
[failed] com.apple.systemstats.analysis.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist Support
User Login Items: ℹ️
smcFanControl Application (/Applications/smcFanControl.app)
Dropbox Application (/Applications/Dropbox.app)
Mail Application (/Applications/Mail.app)
KiesAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
fuspredownloader ApplicationHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
Default Browser: Version: 600 - SDK 10.10
npTGEQPlugin: Version: 7.5.1 Support
Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.223
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
AdobePDFViewer: Version: 9.5.5 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
ATTConnectEventEntry: Version: 1.0.0 - SDK 10.6
fbplugin_1_0_1: Version: (null) Support
Safari Extensions: ℹ️
Searchme
Slick Savings
Amazon Shopping Assistant
Ebay Shopping Assistant
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 105.52 GB
Destinations:
Time Machine Backups [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 105.52 GB X 3)
Top Processes by CPU: ℹ️
      3% Google Chrome
      2% WindowServer
      1% coreaudiod
      0% airportd
      0% smcFanControl
Top Processes by Memory: ℹ️
84 MB Google Chrome Helper
79 MB Google Chrome
43 MB Finder
39 MB mds
32 MB Mail
Virtual Memory Information: ℹ️
79 MB Free RAM
571 MB Active RAM
447 MB Inactive RAM
385 MB Wired RAM
46.88 GB Page-ins
1.25 GB Page-outs

Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
    1. AppZapper
    2. AppDelete
    3. Automaton
    4. Hazel
    5. AppCleaner
    6. CleanApp
    7. iTrash
    8. Amnesia
    9. Uninstaller
10. Spring Cleaning
For more information visit The XLab FAQs and read the FAQ on removing software.

Yosemite Mail won't finish upgrading

It has now been over 12 hours.
- Removed 3rd party apps
- force quit Mail
- restarted mac
Yosemite Mail just won't finish upgrading

Hmmm... What did you do after safe boot? I assume just rebooting did not solve the issue, or did it?

Yosemite Mail not showing recipients properly

Another problem has shown itself in Yosemite Mail - I just replied to an email that involved the reply going to a list of people.
But in the compose window, I can see only the first recipient in the Cc: window, and the cut-off tops of a second line of recipients only. There is no way to scroll down, and no way of enlarging that Cc: window. I'm only seeing one recipient in the Cc:, but can see that there are others even though I can't see them.
Anyone else seeing the same thing? I'm on an iMac, but the same thing happens on my MacBook Pro.
And I STILL can't find a list of contacts and their email addresses that will allow me to multi-select (Cmd-click) and then pop them into one of the address windows, like the old Address Panel used to do. The Panel that is now missing. Clicking the blue plus sign at the far right does NOT let you multi-select. It's one at a time - a real PITA.
If this problem of not showing at least two lines of addresses properly in the address windows on a new email is not just me, then that's another issue that needs to be submitted to
http://www.apple.com/feedback/macosx.html

Thanks for the rapid response
No extensions (I used to use Mail Tags, but it's long gone) - plain vanilla Mail.app
The primary recipient (in the To: field) showed OK, but in the Cc: field, I could just see the first recipient, and then there was obviously a second line of addresses - I could see the cut-off tops only - and I couldn't see the usual "...and 3 more" thing - it would have been at the end of that second line that I couldn't see.
Just to clarify - the problem does NOT seem to be when I initiate a new email. It was when I was replying to an email, and I clicked on "Reply All".
Also, somewhat disconcertingly, while Mail will find my Exchange contacts when I initiate an email, I tried to add an extra recipient to my Reply All email - and it wouldn't find that address and wouldn't let me add it from the blue plus sign. I couldn't add it to the Cc: field - I couldn't see the end of that field as described above. So I tried to add it to the To: field. No go...!
Something in the land of Yosemite Mail.app seems to be right royally screwed. Loads of problems by many people across this and several other forums. Amazing how it got through beta testing...!

Yosemite Mail.app High CPU Use

Since upgrading to Yosemite, Mail.app frequently spikes multiple cores for an extended period of time. Even background mail checking spikes the CPU load.

Seeing the same issue. The problem, in particular, relates to email sent to me from another Apple Mail user via Exchange. I can view the email on my iPhone or iPad, but not in Apple Mail.
I think, from what I can see in the crash logs, it relates to parsing attachments. (which may just be things like email sig blocks)
Sending my log to Apple Bugs

Yosemite - Mail grouping unrelated messages from same sender

Since upgrading to Yosemite, mail is grouping messages (I have it set to group by conversation) by sender rather than by conversation. So now I have three different subjects lines all grouped together in a hodgepodge that is frustrating to sort through. I tried ungrouping, which separated them all, and regrouping and the problem still persists. I have restarted and still no luck. Anyone else having this issue? Any 'cures'?

I am having the same problem. Have just sent an email to Apple.
"I am experiencing issues with message grouping within Apple Mail since upgrading to OS X Yosemite (10.10).
Email messages are being grouped incorrectly from different threads and are being confused/merged into one. The messages are from different senders, with different subjects, and different dates. Nothing that I can see that would cause mail to merge them together. It is a huge problem because some of the emails don’t even show up as being in this chain, and I have just accidentally found them.
I need to know 1. How to keep this from happening, and 2. how to separate the ones that have already gotten linked.
This issue is being reported on multiple message board and requires immediate attention.
Please advise."

Yosemite mail: blue dot although mail read (exchange)

Since upgrading to Yosemite, mail shows the following behavior:
When I get new emails on my exchange account, the blue dot to the left of the message does not disappear even after I have read the mail.
It is clearly marked as read, as I can only mark it unread - marking/unmarking makes no difference to the blue dot.
If I quit mail and open it again, the blue dots are gone.
Only seems to be happening with my exchange account.
Bug or what?

I've had all of these issues (non-disappearing blue dot, blank new message, messages not appearing on my laptop). The last, "There are cases where email for a short period of time, usually in the early morning and perhaps usually when I've looked at some messages with my iPad or iPhone, where the Outlook mail isn't loaded into Mail at all. I can open Outlook at see that it is there, but it never appears in Mail," is the most serious for me.
This is not only enormously frustrating but has caused me to miss important messages that never appeared on my laptop. In my experience you can manually force the messages to appear in Mail by flagging them on the iPhone and then checking mail again in Mail--they'll then appear (and then you have to unflag them if you don't want them to remain flagged). But that only helps when you already know the messages are there because you've spotted them on the iPhone. This only happens on my Exchange account.

Yosemite Mail Issue

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