Yosemite seems to have reverted my iCloud address back to an old one and won't let me change it. I currently have no access to iCloud
I installed Yosemite. This apparently has changed my iCloud address back to an old one which is no longer in use or a valid email address. It will not allow me access to change it. It even tells me my date of birth is wrong.
How do I get out of this fix?
Have you tried to sign out of iCloud and sign in with the new ID? If so, what happened?
Similar Messages
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I not so recently changed my email adress I associated with my Apple ID and my iCloud ID. My old email still shows up for iCloud, and won't let me change it to my new email. When I try to delete it and replace it with the proper email, it wants my password, which it won't accept because it's an invalid username.
I had this same issue and got it resolved very simply when I contacted Apple SUpport
Go to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and sign into your infomation
> Go to Manage apple id and primary email address
> Change it to the old apple id that your device is asking for
> Save changes
> Go to Settings > iCloud and sign out of the infomation
> Go back to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
> Change it back to the correct apple id
> Go to the email address adn reverify the apple id
> Sign back into iCloud on your device
> Smile
Article to back up my statement http://support.apple.com/kb/TS5223 -
Hi! I need help! I put my sim card into a new iphone (3g) and then tried to put it back into the old one to get my contacts from it. Now the old iphone is locked and it's asking for a passcode, but I never set up a passcode on it. Has anyone experienced this or does anyone know what to do? Thanks!
Not sure if this applies to your region, but in Australia the SIM password is often written on the "credit card" sized plastic card that the SIM was provided to you with the phone by the telco. Do you still have this? It could be in the iPhone box?
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Outlook now makes me sign out and sign back in to each of my email accounts. When I try to sign back in, it defaults to the main account and won't let me type in the other email addresses. This only happens in Firefox, both Google and IE leave the email address blank and let me type in the one I want to access. I'd rather use Firefox, but it doesn't let me type in a different email address. Can I fix this?
This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).
*https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords
Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
If clearing cookies doesn't work then it is possible that the <i>cookies.sqlite</i> file that stores the cookies is corrupted.
Rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and delete other present cookie files like <b>cookies.sqlite-journal</b> in the Firefox profile folder in case the file cookies.sqlite got corrupted.
*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies -
My old PC died and I got a new one. I was able to back up the old PC and downloaded my iTunes library on the new PC. I keep getting a message saying: "This computer is no longer authorized to play purchased items that are on this iPod. Would you like to authorize this computer for the items purchased from the iTunes store?" I have authorized the new PC, but it continues to ask me over and over, and if I authorize it again, it tells me I already authorized. So frustrating! I deactivated the old PC and activated the new one.
Also, I purchased a song from iTunes store and while it shows in my library on the PC, it won't download to the iPod. Why won't the new song download to the iPod?
Any ideas. suggestions?Well Authorize the Computer...........
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I Changed my apple ID two days ago and verified it threw my email. When I try to download an app it still shows my old apple is and won't let me download. am I doing something wrong?
OK, so did you change to the new ID on your device in:
Settings>iTunes & App Store
Settings>iCloud (if you did not delete the old iCloud account before you changed your Apple ID, then post back for instructions on how to delete it)
Settings>Messages>Send & Receive
Settings>FaceTime
You need to sign out the old Apple ID in all of these places and sign on the new one.
Cheers,
GB -
What more info do you need? I just can't get Firefox 4 to let me change my search engine to Google and there's nowhere in the tools menu to help.
Also, Firefox is a lot slower to load than, say Safari or Chrome. Do you have a good excuse for this??What more info do you need? I just can't get Firefox 4 to let me change my search engine to Google and there's nowhere in the tools menu to help.
Also, Firefox is a lot slower to load than, say Safari or Chrome. Do you have a good excuse for this?? -
It won't let me delete iCloud or sign out without SIGNING IN with my old email, which doesn't exist anymore.
It shows no option to sign in with my new email/password and the popups are getting obnoxious.
Now Apple is telling me I can't edit my own post?
Any help would be greatly appreciated.If device is signed into iCloud/App Store with an old Apple ID
•Go to appleid.apple.com
•Manage Account
•Sign in with current ID
•Edit Primary Email Address
•Change it to the "old" ID
•Save Changes
•Turn off "Find my device" under •Settings>iCloud
•(Using current password)
•Delete Account under Settings>iCloud
•(Using current password)
•Repeat this process for any affected device
•Go to appleid.apple.com
•Manage Account
•Sign in with "old" ID (current password)
•Edit Primary Email Address
•Save Changes
•Verify Primary Email Address
•Sing into each device with "current" ID under •Settings>iCloud -
MMy iPhone has the wrong I'd in the iCloud settting and it keeps coming on and asking for a pass word that doesn't exist and neither does the id So what to do to get rid of it because I can't use my phone! It won't let me do anything
If so, go to id.apple.com, manage apple id, sign in with current id, edit email back to the one showing in icloud settings. You can now sign out of icloud with your current password. Then back to id.apple.com, change your email back to the current one, verify it and sign back in to icloud.
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I Can't even delete the account as it keeps asking for the password for the account I don't have anymore! It's really frustrating!
Apple ID: Changing your Apple ID
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My old iTunes account is now showing up when I try to update Apps or purchase. Not able to sign in at all. Notified you of the problem and was sen steps to take off other devices but from my manage account setting I do not hae the option. My old account is [email protected] please help.
https://discussions.apple.com/message/20931060#20931060
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i wanted to make a purchase on the app store but it will not let me since it is my first time I have to answer my security questions. Those of which I do not remember at all, i also have no way in resetting them when loginning into my apple ID since i have to answer my security questions to be able to change them. That fustrates since I've contacted apple support at least 3 times now and still no answer at all. Please help me I just wanted to to buy some apps.
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I Downloaded the Yosemite upgrade and went to install it on my iMac. The install failed saying file System needed repair. Ran disk utility could do the verify but the repair button was grayed out. When I tried to change startup disk back it wouldn't let me , saying it couldn't gather enough file info. So I'm stuck and can't boot my Mac. How do I get out of this?
Do a backup. Boot to the Recovery Volume (command - R on a restart or hold down the option/alt key during a restart and select Recovery Volume). Run Disk Utility Verify/Repair and Repair Permissions until you get no errors. Try to reboot normally.
OS X Recovery
OS X Recovery (2) -
i have got given voucher for my birthday nd it wont let me use it as i cant remember my answers to my questions. it wont emial the answers to the right email address
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.
http://support.apple.com/kb/HT5699 -
Earlier, I changed my Apple account details to reflect my new email address. I also changed the password. iCloud seems not to 'know' this. It's service is disabled until I login in. But the default email address shown on the login page is the old email address. I can find no way of telling I cloud that I have new account details.
To change the account, go to System Preferences>iCloud, sign out, then sign back in with your revised credentials. If they aren't accepted, recreate the old ID at https://appleid.apple.com/ and changing the primary email address back to the old one (no need to verify the email account). Then sign out of the old ID on your Mac, providing your current password if prompted. Once you have signed out, change your ID back again, then go to System Preferences>iCloud and sign back in with your updated credentials.
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