Your workout data could not be sent...an Internet connection not available

(Also posted on the nikeplus forum: http://forums.nike.com/message.jspa?messageID=238734#238734)
I am trying to sync my workout data for the first time on iTunes....so far unsuccessfully.
I have just one workout in my latest workouts folder.
When trying to sync the iPod I get the following message:
"Your workout data could not be sent to nikeplus.com because an Internet connection is not available.
Make sure your network connection is active and try again."
There is also no button labeled "Visit nikeplus.com." below the "Automatically send workout data to nikeplus.com" checkbox in the Nike + iPod tab.
I am running the latest version of iTunes (8.0.2.20) on Windows XP and the latest firmware for my 1st gen iPod Nano (1.3.1). I am using just the basic Nike+ sport kit.
There is definitely no problem with my Internet connection. I can connect to the iTunes store. I have disabled my firewall to see if that was getting in the way. Nothing changed. Still the same message.
Does anyone have a solution for this please?

I contacted Apple support at 1-800-275-2273 for technical assistance. They sent me to level 2 support - product specialist for Ipod Nano with Nike+. They have not seen this issue before and they will need to contact me back, I should have an answer back by Thursday.

Similar Messages

  • Your workout data could not be sent to nike+ because the data could not be

    i have been getting this message while uploading data in itunes after using a cybex arc elliptical machine.
    "your workout data could not be sent to nike+ because the data could not be validated by our server."
    anybody else have this problem and/or solution?

    Hello balbew,
    It looks like you haven't been the only one recently.
    http://forums.nike.com/thread.jspa?messageID=330025
    Try waiting another day or two or trying at a later time to see if that makes a difference.  It could very well be a server side error.
    B-rock

  • IPhone nike+ Sync - Data Could Not Be Validated By Server

    Hi
    I have been using my iPhone 3GS with cardio equipment at my local gym (TechnoGym Vario Series) which has built in docks that among other features, store workout data to the iPhone to sync with nike+. This had been working perfectly since I started using it last month.
    In the past week I have been unable to sync any of my past 6 sessions to nike+ because I get the following error message:
    "Your workout data could not be sent to nike.com because the data could not be validated by the server."
    I understand how to access the xml files on the device and force a re-synchronisation by moving them to the "latest" folder, but the error message persists and none of my past 6 workout sessions will sync with nike+.
    I have tried to sync the data on 2 different machines, one Windows 7 64-bit and the other Windows XP 32-bit but exactly the same error occurs. Both are running iTunes 9 which I suspect may have been what has broken this feature?
    I really hope I can find a solution to this problem and would be grateful for any help. I am happy to provide any information required including copies of the xml files affected.
    Many thanks.

    Hi
    I have had this response from nike plus and this cleared the error when uploading my runs.
    Sometimes it happens that the iPod register the runs as already uploaded,after a not succesful uplaod.
    Then the only way to upload them again is the following.
    First you need to enable to view hidden files ( Control-panel >Folder Options>enable to view hidden files.)
    1. Dock your iPod nano and allow iTunes to launch. Select your iPod from the device tree on the left-hand side of the screen in iTunes.
    2. On the Summary page, make sure that "Enable disk use" is selected.
    3. From your Start menu, navigate to Start > All Programs > Accessories > Windows Explorer. (Please note that this program is not the same as Internet Explorer, the web browser.)
    4. In Windows Explorer, click Tools > Folder Options and select the View tab. Make sure that "View hidden files and folders" is selected.
    5. Find your iPod nano in the device list under "My Computer." It will appear as an external drive; mine, for example, is Drive E, and it's labeled "Your iPod." Yours should have a similar name. Click on it.
    6. Navigate your iPod nano's folders as follows: iPod_Control > Device > Trainer > Workouts > Empeds. In the Empeds folder, you'll see one or more subfolders with alphanumeric filenames. These filenames correspond to your Nike+ sensors. Explore the folders until you locate the one containing the runs you'd like to manually re-upload. They'll probably be in the "synched" folder within your most recent sensor's folder.
    !!!!!!!!!!!Important ,you need to delete the settings.plist file in the sensor folder which stores your login information to make sure for next time you will upload to the correct profile
    7. Drag and drop each run folder you'd like to manually re-upload from "synched" to "latest."
    8. Eject your iPod nano and close iTunes.
    9. Dock your iPod nano and allow iTunes to launch. Your run data should upload
    Hope this helps.
    C

  • The system is not reachable, the login data could not be considered

    Hello
    I'm trying to connect via Hana Studio to a Hana One instance I have configured in AWS, following the guides & videos in the Hana Academy.
    When adding the system in Hana studio, I get an error message after inputting the SYSTEM password:
    The system is not reachable, the login data could not be considered
    I've seen another post in the forum where the user solved the issue by resetting the SYSTEM password to a password without special characters, but mine is already "special character" free.
    Are there others who have had difficulties when adding a new system?
    Regards
    Yann

    Hi Swapan,
    Thank you for your attention and message.
    I downloaded the SAP HANA Studio from "Get your own SAP HANA, developer edition on Amazon Web Services (http://scn.sap.com/docs/DOC-28294)", specifically at SAP HANA Studio, developer edition and SAP HANA Client, developer edition, for Windows XP 32-bit. Is this HANA One? How to know the version of HANA server? How to make my Internet or firewall allow me to go out to the JDBC port? I am just learning to deal with these computer-science issues.
    Regards,
    Beiwei 
    Date: Wed, 4 Sep 2013 20:52:41 -0700
    From: [email protected]
    To: [email protected]
    Subject: Re: - The system is not reachable, the login data could not be considered
                                                                                    SAP HANA
        The system is not reachable, the login data could not be considered
        created by Swapan Saha in SAP HANA One Platform on AWS - View the full discussion
    Hi Beiwei,
    I suppose you are using HANA One (which you can only launch today from AWS Marketplace and HANA costs 99 cents/hr). If it is HANA One, which version of HANA One you are using? Please make sure you are using the same version of HANA Studio with HANA Server?  Instance number in HANA One is 00.
    If you HANA One, by default, it will open all the necessary ports. Please make sure you are Internet or your firewall allow you to go out to the JDBC port. If not, you cannot connect your studio behind your firewall with HANA server in the cloud.
    Thanks,
    Swapan
         Reply to this message by replying to this email -or- go to the message on SAP HANA
         Start a new discussion in SAP HANA One Platform on AWS by email or at SAP HANA

  • Error : "Backend data could not be read"....

    Hi
    We are having SRM 4.0 with backend R/3 4.7.
    When shopping cart is approved, getting error message "Backend data could not be read".
    In BBP_PD, status is showing "Error in Transmission"
    Observed that BE_OBJECT_TYPE and BE_OBJECT_ID fields are blank in table BBP_PDBEI.
    At the bottom of BBP_PD, in the alert section in Monitor field a message appeared as "Shopping Basket\Spooler Communication errors".
    Is this error something related to RFC authorization?
    Please tell me what is the reason.
    Thanks and Regards
    Jagadish

    Hi Jagdish,
    As you said, this may be related to RFC communication.
    During the SC approval, SRM will determine the follow on doc type (RS, RQ, PO) depending on your customizing, the SC item data, and what R/3 let you create (after META_INTERPRETE_DAT).
    Just after this step, the backend doc type & ID are stored in SC item backend references. But here your fields BE_OBJECT_TYPE and BE_OBJECT_ID fields are blank.
    It makes me suppose that a backend communication error made this process failure.
    If the RFC authorizations were not correct, then this would be the case for ALL your SC !!! I don't think this is the case.
    Do you have lots of errors like this one ?
    Maybe the backend was not available or overloaded at that time. Is this an error in production ? What are your volumetrics ?
    Can you check in SM37 if you have some jobs named PO_JOB created at this time or scheduled since this date ?
    Rgds
    Christophe
    PS: please reward points for helpful answers

  • The data could not be saved because the server could not be contacted - Error

    Hello, I'm a beginner in ligthswitch, so, I made a couple of screens and I made the database and attach to the application but when i want to save the new records shows me this error:
    The data could not be saved because the server could not be contacted. Please check your network connection and try saving again.
    The operation has timed out.
    I verify the database, the record is saved but the application show me the error.
    Please help me I have to deliver this screens today.
    Thanks!
    Boanerges. Mr 3: 17

    Hi Elmer,
    I researched this error message, I think you can try the methods below:
    Increase the timeout of the connection between the client and the server
    Increase  Client timeout, and it is set in the Application class in the Client Project
    For further information: Error message: Unable to save data

  • LS Getting the error "The data could not be saved because the server could not be contacted" when deploying on my local desktop

    Hi:
    I have a very simple test LS App:
    1 Table "Person" with 1 property "Name"
    One totally standard Editable Grid
    So no complicated calculations that could timed out...
    When I hit F5 the screen launches and shows the data, but when I try to create a new Person it waits for about 2 minutes and then the following error appears:
    The data could not be saved because the server could not be contacted. Please check your network connection and try saving again. The Operation timed out.
    Despite the error the data gets persisted on the database.
    I am on VS 2013 Pro Update 4 and SQL Server LocalDB 2012 (v11.0).

    If you decide to try again I would:
    1) Uninstall Visual Studio
    2) Uninstall SQL Server (all versions)
    3) Re-install SQL Server
    4) Re-Install Visual Studio
    Unleash the Power - Get the LightSwitch 2013 HTML Client / SharePoint 2013 book
    http://LightSwitchHelpWebsite.com

  • Data Could not be retrieved from database...

    Hi All,
    I have a problem on Excel 2007 while refreshing (for pivot table) data from SQL Server view:
    "Data could not be retrieved from database. Check the database server or contact your database administrator. Make sure that external database is availiable, and then try the operation again"
    Excel file is distributed on about 20 workstations in network with the same Excel version, and problem occurs only on one station. I have checked credentials and connection between workstation and server and it seems to be ok.
    Any ideas?

    it is problem, because sql server is not member of domain... so I'm using sql aunthentication.
    strange thing is that from any other workstations (aldo in domain) it works fine when providing SQL user. I'm supposing that it is problem with some excel settings

  • Mac mini cannot open cd because data could not be read or written -

    Mac mini (Mac OSX 10.6.8) cannot open cd/files because data could not be read or written.  Error code -36.  What is way to correct this problem?  Thanks so much.

    Try:
    Apple Computers: Troubleshooting the slot-loading SuperDrive
    Does it work with DVDs?
    When is the last time it worked with CDs?
    Have you tried cleaning/blowing out the drive?

  • Treo 755p The free data storage space on the device is low. Some data could not be saved

    After having the Treo 755p device for only a week, I am receiving a message "The free data storage space on the device is low. Some data could not be saved."  I have over 55 mb of free space according to the device info page. I cannot find anything about this in the knowledge library, can anyone offer help?
    Post relates to: Treo 755p (Sprint)
    Post relates to: Treo 755p (Sprint)

    My problems are similar to Lauren, but backwards.  For months now I have had problems with my Treo 755 reseting randomly.  Sometimes during calls, sometimes while typing, sometimes while just sitting in the holster.   As many as a dozen a day and then not at all for 2 weeks, no rhyme nor reason.  This Free Space error though is brand new to me today and quite strange.   The error is showing up when I bring my phone out of "sleep".  I press the end button to sleep the phone and everything is fine.  When I press it again to wake the phone up the error is sitting behind the keylock waiting for me.
    Obviously I have done nothing yet for this new memory error, but I've tried everything for the reseting.  Deleting software, Soft and hard resets, software updates, everything I and Sprint support can think of.  With this new Free space error now I am going to just take it to a service center and demand a new phone.  I think there is some kind of hardware error as I have done nothing in the programming.  No new programs, no deleted programs, no changed settings.
    I loved my Treo 650 and never had any problems with it.  I am getting very disappointed in Palm now though with these ridiculous problems. 
    Post relates to: Treo 755p (Sprint)

  • I received error message that 6 of my songs I purchased on a workout album could not be copied because the file could not be converted. How do I get these 6 songs to download on my ipod shuffle?

    I received error message that 6 of my songs that I purchased on a workout album could not be copied because the file could not be converted.
    How do I get these 6 songs downloaded to my ipod shuffle?

    I can think of only one reason a song would be "converted" while it is being loaded on a shuffle.
    Select the iPod in the iTunes sidebar, under DEVICES.  Over to the right, depending on iPod model, go to the Summary or Settings tab.  There should be a setting there that says Convert higher bit rate songs to 128 kbps AAC (the 128 kbps part may be adjustable).  If that checkbox is checked, try unchecking it.
    NOTE:  This setting may allow more songs to fit on the shuffle, but for any converted song, the sound quality will become inferior.  So I don't use it.

  • Your Apple TV could not be restored to factory conditions. Try again or...

    My Apple TV is actin' the fool:
    Your Apple TV could not be restored to factory conditions. Try again or go to www.apple.com/support for help.
    I found one archived topic about this that was unsolved.
    Anyone?

    I kind of figured it might be that the hard drive partition with the restore image is inaccessible. It is pretty silly that running the built-in diagnostics show the thing is working fine and has no problem.
    null

  • HT5129 "The migration of your MobileMe albums could not be completed."

    Can anyone assist me with this issue.  Each time the MobileMe window pops up to ask if I want to migrate my photos from there to iCloud, I get the error message, "The migration of your MobileMe albums could not be completed."  The only options I have from this point are to "Try Again" or "Remind Me Later". Any suggestions?  Thanks

    Go to http://web.me.com and use the Sign In link to go to your MMe account. 
    There you can go to the galleries and use the Download button to download zipped folders for each of your galleries. 
    Then launch iPhoto again and click on the More Info button and ignore the webpage, go to iPhoto's Accounts preference pane and delete the MobileMe account. Next to go the Sustem/MobileMe preference pane and log out of MMe.  That will stop those messages.
    OT

  • The Organizational Data could not be determined. Inform system admin

    Hello All,
    I am able approve PO from EBP, but getting this error 'The Organizational Data could not be determined. Inform system admin' when trying to appove PO from Universal Work List (portal) or when I try to open the work item via Busines Workplace (SAP GUI). Can anybody tell me if there is any config missing? or any suggestions to resolve this issue.
    Any kind of help appreciated and rewarded.
    Thanks,
    Shekar

    Hi Chandra,
    Please check the Purchasing Organization and Purchasing Group in PO if they are not populated then this error is triggered. Please also check the user settings whether Purchasing organization information is maintained or not.
    Regards,
    Ravi G

  • TS1441 After updating my iPod 5 to ios7, it's sound got muted. I tried to update/fix the problem by connecting it to itunes but could'nt. My iPod is giving the messag "your iPod touch could not be activated because activation is temporarily unavailable"

    After updating my iPod touch, it got mutated. While updating it thru itunes it is asking to update the iPod. However when i try to update the message comes your iPod touch could not be activated because activation server is temporarily unavailable. Try connecting your iPod touch to iTunes to activate it, or try again in a couple of minutes. If this problem persists, contact Apple support at apple.com/support". I am trying to resolve this for many weeks now dont have any idea where to seek help from. Really  appreciate a quick response from anyone.
    Thanks.

    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem
    However, Apple does not report any problems
    http://www.apple.com/support/systemstatus/

Maybe you are looking for