Z10 frozen at about 99% of the trip around the blue logo, and isnt recongised by my laptop

Guys/Gals,
My Z10 went funny today and wouldnt send e mails or texts. I turned it off and on turning back on the little blue line which surrounds the logo gets to about 99% then stops. I have read all I can over the past few hours and most suggest restoring software (apart from removeing battery, sim etc - which I have also done). However the device is not being recognised - presumable because it has not started up?
Is there a solution which I can use? Or do I need to get a technicial involved?
Many thanks
Graham

The advice I see that makes most sense is use an autoloader. I haven't done it myself yet.
- Ira

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