Zen Touch: problem with touch pad and formatt

Hi guys!
I have a Zen Touch 20gb but I'm experiencing big problems with my touch pad: it really doesn't work fine, precision is almost none, to poit the desired voice in any menu I have to work hard. If the menu is longer it is almost impossible to navigate it with precision. I can't move of a single position, it jumps at least two... Is it a common problem or should I take it to be checked up?
2nd problem:
I was trying to format the player's HD. Instructions said press play botton and contemporarly reset hole.
But nothing happens. When I release the system reboots.
Any idea?
Thanx!
Gp

Please be patient with the touch pad. Reading these boards, I think a lot of people are not really understanding how the touch pad works and assuming it's defecti've and returning the Touch. First, set the sensitivity to where it's best for you. If you can't move only one line at a time, you may have it set too sensiti've. Second, use your index finger, not your thumb. Then, practice moving around. For me, it was really easy to move rapidly through the choices or to move just one line at a time. But moving at medium speed always tripped me up, until I figured out the technique of repeatedly stroking the touch pad through the slow zone to move several lines at a time, just like you were using a scroll wheel.

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---------------------- Forwarded by Peggy Lynn Adrian/AM/LLY on 02/03/98 01:33
PM ---------------------------
"Stokesbary, Michael" <[email protected]> on 02/03/98 12:19:52 PM
Please respond to "Stokesbary, Michael" <[email protected]>
To: "'[email protected]'" <[email protected]>
cc:
Subject: Problems with ListViews Drag and Drop
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