Zen V Plus Driver Prob

Hi Guys, i've bought a MP3 Player and everything fine, good player, nice aspect.
Ive installed the sotware, restarted the computer and when i connect the usb to the player it cant install me the driver. It gives a error in MTP dri've saying:
A error has occured during the instalation of the device
The specified service doesnt exist as an installed service.
So i have the driver installed but it simply doesnt work and my computer doesnt detect my player.
What can i do to fix this? Anyone whith the same problem?
I Have Windows XP SP2 Installed

The MTP devices require several Microsoft windows system services to function.
Its possible that one of those services?didn't install or was possibly disabled.
Used to have a list of the dependencies from the Microsoft MTP developers kit, will have to see if I can dig it up. I know it has some dependencies on the "Windows User Mode Driver Framework" service in windows. Have seen some OEM distributions of XP that by default have the service set to disabled or manual instead of being set to automatic.
Users who have problems with Windows media player 0/ not seeing an MTp device generally should?check under windows services to see the service is installed.
And you can also check to see if the service is running by looking for Wdfmgr.exe in the windows process list. Based on your description of your problem, and how uninstalling it and reinstalling it fixed the problem.
Sounds like it is possible that the service wasn't installed and functioning.
This service is most likely the most important component that gets installed as part of Windows media player 0 to allow support of MTP hardware devices.Message Edited by gmandual on 0-3-200704:38 PM

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