Zenworks inventory problem

Hi,
ZenFD works perfectly except the inventory.
I have seen in the log and this is the problem:
[9/29/04 17:07:44.132] ZENInv - Storer: Could not process
51759EEB71DB_1096470333000.STR due to java.lang.NullPointerException:
java.lang.NullPointerException:
at com.novell.zenworks.desktop.inventory.storer.Parse .writeToDB
(Parse.java:1453)
at com.novell.zenworks.desktop.inventory.storer.Parse .parse
(Parse.java:2066)
at com.novell.zenworks.desktop.inventory.storer.MainT hread.run
(MainThread.java:604)
Someone help me ?

Rosario,
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Similar Messages

ZENworks Inventory server daemon dying

Hi,
I have installed ZENworks 7 on a OES2 Linux server and have some troubles with the Inventory service.
First: the Inventory Service object in the tree has was not created. I tried to create it manually, but that causes problems with the scandir.
Second: Novell ZENworks Inventory server daemon is dying every time I statr it.
The logfile /var/opt/novell/log/zenworks/inv/novell-zdm-inv.log shows this information:
pid: 11532
Starting Inventory services. Please wait...
Corrupted or missing exceptions properties file. Using defaults.
Exception in thread "main" java.lang.NullPointerException
at com.novell.zenworks.desktop.inventory.zencommon.ND APAuthUtilities.unauthenticate(NDAPAuthUtilities.j ava:756)
at com.novell.zenworks.desktop.inventory.zencommon.ND APAuthUtilities.getAttributes(NDAPAuthUtilities.ja va:825)
at com.novell.zenworks.desktop.inventory.zencommon.ND APAuthUtilities.getAttributes(NDAPAuthUtilities.ja va:788)
at com.novell.zenworks.desktop.inventory.zencommon.Au thUtilities.getAttributes(AuthUtilities.java:137)
at com.novell.zenworks.desktop.inventory.common.Inven toryAuthUtilities.getAttributes(InventoryAuthUtili ties.java:115)
at com.novell.zenworks.desktop.inventory.servercommon .ZENWorksInventoryServiceManager.main(ZENWorksInve ntoryServiceManager.java:407)
What causes these problems?
Is there a way to repair this or start all over again?

Aanthonisse,
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Zenworks Inventory Data Export

I am trying to get a report of our current systems using the Zenworks
Inventory Data Export as shown in edir.
When I run the export it also shows systems we have deleted. I am
running
zfd 4.01 sp2.
Is there a way to get a report on only the systems that are in edir or
filter it for only current systems?
Thanks,
Paul

paul,
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posting. That concerns us, and has triggered this automated reply.
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- Check all of the other support tools and options available at
http://support.novell.com.
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Zenworks Inventory Scope only shows "servers"

When I go into ConsoleOne v1.3.6h, Tools, Zenworks Inventory, Reporting... the scope says "servers." I can't choose workstations. When I try to do a quick report, it also has "servers" chosen by default. Workstation and Both are greyed-out.
I can go into individual workstation and look at their inventory.

spsmith,
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posting. That concerns us, and has triggered this automated reply.
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the other self support options and support programs available.
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Analyse zenworks inventory reports

Hello,
We want to use the zenworks inventory to check whick user is installing
"illegal software" on his pc.
This by running a software inventory report and comparing the results of
this inventory.
This software inventory report give us a very large listing of exe files and
versions, for example querying all software of Microsoft Incorporated gives
us 33 pages of different programs.It is nearly inpossible to interpret this
listings.
Is there a way to bundle this information of are there programs who can do
it ?
Thanks,
Bearelle Jacques

Jacques,
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Has your problem been resolved? If not, you might try one of the following options:
- Do a search of our knowledgebase at http://support.novell.com/search/kb_index.jsp
- Check all of the other support tools and options available at http://support.novell.com in both the "free product support" and "paid product support" drop down boxes.
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If this is a reply to a duplicate posting, please ignore and accept our apologies and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
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Zenworks inventory scanning

Can Zenworks Inventory information be stored to a MYSQL database?

Hi Dave,
Hey, I'm new to all this CIM schema stuff and just want to let you know
that I can totally relate to your reply!!!!
Thanks for the great chuckle!
d
> Nope, MySQL does not as yet handle the stored procedures that Zen uses
> to tuck stuff into the dim and dark recesses of that truly horrible CIM
> schema
>
> Cheers Dave
>
>
> --
>
> Dave Parkes [NSCS]
> Occasionally resident at http://support-forums.novell.com/

Another WS Inventory Problem

When launching the startinv.ncf, the following error is reported: "Service Manager: Failed to start 'Server Configuration Service', java.lang.NullPointerException
java.lang.NullPointerException at java.util.Hashtable.put(Hashtable,java:375) at com.novell.zenworks.desktop.inventory.servercommon .ServerConfig.getConfigurationFromNDS . . . . .
At this point, I cannot inventory an new workstations / laptops.
Any help is GREATLY appreciated.

Phil,
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Inventory problem-ZEN 6.5

I'm having major problems with inventory. Environment is single NDS tree
NW6-6.5 ZENWorks 6.5. Workstations are importing normally. I always get
database errors when trying to generate reports. If I right click a
workstation object in Console One and go to Actions\Inventory, I get "The
configured database is not a compatible database. You are trying to
access the later version of the database." I've installed the snapins
from the server to the workstation copy of Console One. HELP!
Sean

Sean,
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posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Do a search of our knowledgebase at http://support.novell.com/search/kb_index.jsp
- Check all of the other support tools and options available at
http://support.novell.com.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://support.novell.com/forums)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://support.novell.com/forums/faq_general.html
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
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Inventory problems

When workstations register and try to do an inventory these are the
error
messages they get.
Scanner(Warning) : 027: Unable to read the sequence number from the
Workstation Object.
Scanner(Warning) : 021: Unable to access the Custom Scan file.
Inventory is setup as a system startup event in the worstation policy,
I
have it set to the proper and only invantory database and the sql
database
is running.
What else should I be looking for?

Mind if I chime in here. I've been working a similar problem and had
the
luxury of a Novell ZEN support guy on site for a couple of days.
First, check that the settings in the zenwsimport.ncf are set as
below:
Load Java
envset
zenAWSClassPath=sys:java\njclv2\lib\jndi.jar;sys:j ava\njclv2\lib\njclv2.jar;
sys:java\lib\zenWSDel.jar;sys:java\lib\zenCommon.j ar;sys:java\lib\zenWS.jar;
sys:java\lib\autoWSManagement.jar
java -classpath
$zenAWSClassPath;$CLASSPATH -jszenWSImp
-Dlogfile=vol1:zenworks\zenwsimp.log
-Dlogfilelevel=3 -Dloglevel=3 -ns
com.novell.application.zenworks.autowsmanagement.w simport.ImportWorkstations
"TREENAME" "INVENTORYSERVERNAME.OU.OU.O"
Also, you can do verbose logging on the server. this is set in
tracerfilter.properties under sys:\public\zenworks\wminv\properties.
Set
them as below:
;*default*=BRIEF
*default*=DEBUG5 - This sets verbos logging
Then you can also set the number and size of logs in
tracerfiles.properties.
Ihave mine set as follows:
sloader= 200; 3
zenworksinvservice= 1000;50 (50 logs 1Mb in size)
This lead to me finding several workstations with a WMI problem. A
search
in the relevant log gave me the following error:
"Could not process .STR_filename due to a non-Integer insertion for
CIM_class_name.attribute_name"
A search on that in the KB pointed me to the Zenworks 3.2
documentation as
follws:
The ZfD 3.2 SP1 Inventory server deletes the .STR files and triggers a
full
scan. The following message is displayed: "Could not process
..STR_filename
due to a non-Integer insertion for CIM_class_name.attribute_name"
Explanation: You might encounter this error for any attribute of a
CIM
class such as CIM.Processor.Family.
Possible Cause: The .STR file is for a Windows 98 (and not Windows 98
SE)
workstation, which has the default version of WMI installed. The
default
version of WMI is not compatible with ZfD 3.2 SP1.
Action: You can update to correct WMI version by downloading
Microsoft's
Windows Management Instrumentation - Core Software Installation from
Microsoft WMI Web site.
Hope this helps some.
Tony
<[email protected]> wrote in message
news:[email protected]...
> Our network has mainly NW51 sp5 servers but the database in on the
only
NW6
> server sp2. It dose reside on a NSS volume. We use Zenworks for
Desktops
> 3 sp1. Here is what Java says:
> Classname ID
> ================================================== ==========
============
> org.apache.tomcat.startup.Main.................... .......... 221
> com.novell.application.zenworks.autowsmanagement.w simport.Im 459
> com.novell.application.zenworks.autowsmanagement.w sremoval.R 462
>
> It dosen't look like the inventory part is working.
>
>
> > Another couple of questions.
> >
> > 1. Is this NW51 or NW6?
> > 2. What patch level
> > 3. What version of zen and what patch.
> > 4. What does java -show display
> > 5. Is the inventory database on an NSS volume
> >
> > Sorry for all the questions, but I see a couple of possibilities
for a
> > fix.
> >
> > --
> > Jared L Jennings, CNE 5,6
> > Using XanaNews 1.14.1.3
> > How many Admins does it take to manage your NOS
>

Opening-Closing Inventory problem

I have written following calc script
"Opening Balance"
IF (@ISMBR(Jan))
"Opening Inventory" = Jan;
ELSE
"Opening Inventory" = @PRIOR("Ending Balance");
ENDIF;
Also my Ending balance= Opening Balance+Adjustments-Sales; which i have defined as member formula in the Closing Balance member.
Now the problem is that the formula and script is not running for the entire 48 weeks as my formula runs after the opening inventory calc script. Opening inventory can be calculated only when there is closing inventory which is a formula. I have to run all this several times to reach to all 48 weeks figure.
So i have ended up as a loop wherein though the scripts and formula is working fine but each one is dependent on other.
Please help

Hi,
Try adding @CALCMODE(CELL); in your calc script.
"Opening Balance"
@CALCMODE(CELL);
IF (@ISMBR(Jan))
"Opening Inventory" = Jan;
ELSE
"Opening Inventory" = @PRIOR("Ending Balance");
ENDIF;
Cheers,
Alp

Consult a BW inventory problem

dear all,
i met a problem about bw inventory .
the KF value of valued stock cant display , except the initial amout on inital date .but the quantity of the stock can be liste all .
i have followed ''how to ..." paper ,but the result still have sth wrong .
can u give me some suggestions or solutions ?
thanx .

sorry for the short informations.
my system version is 7.x .
my value of valued stock used BWGEO and my quantity used BWMNG .
now the quantity all have values ,but the value is not .
it list like this (jz example the month and value field):
200901   0
200902   0
200906   1000
200906 is the my initial value .
but i have checked the field BWGEO have values in RSA3 and PSA table .
so where i have to do and i didnt notice ?

Physical Inventory Problem

Hi Gurus
Presently I am doing the physical inventory thru Batches.
the process is : MI31 MI24 MI04 MI20 MI07
My client want physical inv stock in to one batch only. So i can count all batches stock put in to one batch.
if i did like that wht is the impact after posting the inventory.
I mean i recd the stock in diff batches. I posting the stock in to one batch
perticular mm point of you what is the problems.
Regards
Laxman

Hi
What are the characteristics you are using in batch status?
For Ex: If your batch contains SLED as one characteristic then posting all batch stock to one batch will be a big mistake..
Generally batch change is avoided because we are maintaining batch concept for distinguishing the product on ceratain parameters (characterisitcs).
Thanks

LMS 4.0.1 - Inventory problem with 6500 VSS

Hello,
I have just made a fresh install of LMS 4.0. I installed the 4.0.1 version too. It is done on a Windows 2008 STD running a WM environment.
I have only one problem : I cannot get the inventory collection for a 6500 VSS chassis. It is discovered, I got the archive configuration, it is visible on the data topology and on CiscoView but when I try to collect it for the inventory I got the following message :
R2-C6509-01
Device Collection Failed.
Someone has an idea?
Thanks by advance,
Regards,
Abel JULIAN,
Nextiraone France.

Login to LMS, then point your browser to
http://SERVERIP:1741/rme/devices.do
select your device and click "Edit Device Attributes", then click "Inlide Edit" and adjust the SNMP timeout settings for this device; in a first step change it to 10 (default is 2); Save the settings by clicking "Modify" and on the next screen "Apply".
Retry Inventory Collection and see if it will be successful now.

Error when trying to Sync the ZENworks Inventory database with the NDS database.

Hello!
Is there some one that can help me whit this error message?
I have followed the TID: 10063032
What can I do to fix this problem?
[Tue May 20 17:49:21 CEST 2003] Database SYNC with NDS Started...
1020: Workstation SXXXXXX00:02:55:A1:B6:7C.WS.GLOBAL.SKAS not deleted
because it is corrupted in the database... wsID="0" ... Contact Novell
Tech Support
1020: Workstation SXXXXXX00:60:94:6B:F6:F8.WS.GLOBAL.SKAS not deleted
because it is corrupted in the database... wsID="0" ... Contact Novell
Tech Support
1020: Workstation S10XXXX00:04:AC:DA:B6:E8.WS.GLOBAL.SKAS not deleted
because it is corrupted in the database... wsID="0" ... Contact Novell
Tech Support
1020: Workstation S10569400:06:29:4E:01:D7.WS.GLOBAL.SKAS not deleted
because it is corrupted in the database... wsID="0" ... Contact Novell
Tech Support
1020: Workstation S10570600:06:29:4E:22:B6.WS.GLOBAL.SKAS not deleted
because it is corrupted in the database... wsID="0" ... Contact Novell
Tech Support

> 5/21/2003, [email protected] wrote:
>
> > 10063032
>
> So did you try what the TID said to do?
>
> --
> Jared L Jennings
> Novell Product Support Forum Sysop
> Using XanaNews 1.15.2.2
> Geek by nature, NetWare by choice.
I found a solution to my problem in this forum!
The solution was to reinstall the zenworks database!
Thanks / Magnus Almn

ZENworks 11 problem opening files

we have a problem opening files that are located in folders with spaces in their names.
for example; I am trying to open an excel file named test.xlsx located in "S:\Test Folder\Excel Files"
I have created a bundle that opens the text.xlsx... our older version of ZEN had no issues with this but with ZEN 11 I get the following errors:
1. the file Test cannot be found
2. the file Folder\Excel cannot be found
3. the file Files\test cannot be found
Seems like it breaks it down everytime it sees a space in the name... anyone know the cure for this?
Thanks.

Jeffb6000,
Jeff, this forum is for the product ZENworks Package Management, i.e.,
Adminstudio, sounds like you have a general query about bundles, and
there's a forum for that. If you want to post in the
novell.support.zenworks.configuration-management.11.bundles.windows
forum, someone can help - do make sure you say exactly how you are
specifying the path, and how the action is being run (if it's not run
as the logged-in user, you won't see the mapped drives for example)
Shaun Pond

Zenworks inventory problem

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