Approval status of PR is in process, but action history show 'Approve'

Question

Dear all,
I am on EBS 11.5.10.2 and encountered a problem during the approval process of PR.
The approval hierarchy with PR is planner -> approver1 -> approver2,
and approver2 is the final approver.
Everything of the approval process is OK except that the action performed
by approver1 shown in Action History is 'Approve', but not the appropriate
'Forword'.
Sequence Performed By Action Approval Status
0 planner Submit
1 planner Forward In Process
2 approver1 Approve In Process <---- Here the 'Approve' action should be shown as 'Forward'
3 approver2 Approve Approved
Any ideas will be greatly appreciated!
Regards,
Henry Huang
Edited by: user8960428 on 2011-7-7 上午8:13
Edited by: user8960428 on 2011-7-7 上午8:15

Answer 1

For requisitions the action taken by the approver is recorded. If they click on Approve, the same is recorded in action history.Shivaraj, for POs with the similar position hierarchy, if the approve1 click on Approve, action history does show 'Forward'.
Do you mean the action taken by the approver1 is different between Requisitions and POs?
Edited by: user8960428 on 2011-7-12 上午8:03