Call credits used after account hacked

Hi, what is the process to raise account being hacked and credit being used? I recently noticed that approx $20 AU was used on calls to iraq etc (17th june). I assume my account was hacked or there is a problem with skype rating / billing. Still think it is the latter. would appreciate conversation with Skype support to confirm.

Good evening,
We have just realized that during the months of May, June and July we have been unduly charged with many calls that we have not made to either mobile or land phones in Colombia. Those undue calls have a short duration and small individual cost. Most of the calls were made during late night or very early morning times.
Additionally this fake phone calls were made at intervals of one or two minutes
This situation has provoked undue and frequent debits to our credit card as the auto recharge functionality was on.
In three weeks we have been charged in our credit card 57.5 Euro
We estimate that the total undue costs we have been charged for those calls that we have not made are 34.5 Euros and we would like to receive a refund ASAP and an explanation of what has happened.
We have just changed our password and stopped the auto recharge.
I detail here only some of those undue calls and charges
July 7, 2011 05:35;+573183356445;Colombia - Mobile;Call;0.086;00:24;EURO 0.165; July 7, 2011 05:29;+573164225809;Colombia - Mobile;Call;0.086;00:20;EURO 0.165; July 7, 2011 04:09;+573183356445;Colombia - Mobile;Call;0.086;00:00;EURO 0.000; July 7, 2011 04:08;+573164225809;Colombia - Mobile;Call;0.086;00:00;EURO 0.000;
14. June 2011 01:55;+34934568976;Spain-Barcelona;Anruf;0.019;00:21;EURO 0.058; 14. June 2011 01:54;+5756430792;Colombia;Anruf;0.000;00:00;EURO 0.000; 14. June 2011 01:54;+5713107055;Colombia-Bogota;Anruf;0.046;00:00;EURO 0.000; 14. June 2011 01:54;+5713107055;Colombia-Bogota;Anruf;0.046;00:00;EURO 0.000; 14. June 2011 01:53;+573012768409;Colombia - Mobile;Anruf;0.086;00:22;EURO 0.165; 14. June 2011 01:53;+573162967780;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 14. June 2011 01:52;+573174140436;Colombia - Mobile;Anruf;0.086;00:06;EURO 0.165; 14. June 2011 01:50;+573114037279;Colombia - Mobile;Anruf;0.086;00:35;EURO 0.165; 14. June 2011 01:49;+5713426779;Colombia-Bogota;Anruf;0.046;00:00;EURO 0.000; 14. June 2011 01:48;+5713426779;Colombia-Bogota;Anruf;0.046;00:38;EURO 0.125; 14. June 2011 01:47;+5714013434;Colombia-Bogota;Anruf;0.046;00:22;EURO 0.125; 14. June 2011 01:46;+573012768409;Colombia - Mobile;Anruf;0.086;00:07;EURO 0.165; 14. June 2011 01:46;+57314517724934262;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 14. June 2011 01:44;+573163460390;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 14. June 2011 01:41;+573163460390;Colombia - Mobile;Anruf;0.086;00:53;EURO 0.165; 14. June 2011 00:37;+573106262978;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 14. June 2011 00:36;+573178085582;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 14. June 2011 00:18;+573163460390;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000;
13. June 2011 23:27;+573133860057;Colombia - Mobile;Anruf;0.086;00:01;EURO 0.000; 13. June 2011 23:18;+573116704297;Colombia - Mobile;Anruf;0.086;00:06;EURO 0.165; 13. June 2011 23:17;+573208928536;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 13. June 2011 23:15;+573116994836;Colombia - Mobile;Anruf;0.086;00:03;EURO 0.165; 13. June 2011 23:14;+573126532463;Colombia - Mobile;Anruf;0.086;00:02;EURO 0.165; 13. June 2011 23:12;+573133860057;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 13. June 2011 23:12;+573133860057;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 13. June 2011 23:11;+573163460390;Colombia - Mobile;Anruf;0.086;00:23;EURO 0.165; 13. June 2011 22:45;+573133860057;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 13. June 2011 22:41;+573133860057;Colombia - Mobile;Anruf;0.086;00:01;EURO 0.000; 13. June 2011 22:41;+573133860057;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 13. June 2011 22:40;+573133860057;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 13. June 2011 22:40;+573133860057;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 13. June 2011 22:40;+573133860057;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 13. June 2011 22:39;+573133860057;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 13. June 2011 22:38;+573133860057;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 13. June 2011 22:38;+573133860057;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 13. June 2011 22:37;+573133860057;Colombia - Mobile;Anruf;0.086;00:03;EURO 0.165; 13. June 2011 22:36;+573133860057;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 13. June 2011 22:13;+573106590108;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 13. June 2011 22:11;+573106590108;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 13. June 2011 22:10;+57356605827;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 13. June 2011 22:06;+573106590108;Colombia - Mobile;Anruf;0.086;00:01;EURO 0.000; 13. June 2011 22:05;+573106590108;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 13. June 2011 22:04;+573163460390;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 13. June 2011 22:02;+573133860057;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 13. June 2011 20:06;+573133860057;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 13. June 2011 20:04;+573163460390;Colombia - Mobile;Anruf;0.086;00:23;EURO 0.165; 13. June 2011 20:04;+573163460390;Colombia - Mobile;Anruf;0.086;00:01;EURO 0.000; 13. June 2011 20:01;+573135791215;Colombia - Mobile;Anruf;0.086;00:10;EURO 0.165; 13. June 2011 19:59;+573208928536;Colombia - Mobile;Anruf;0.086;00:07;EURO 0.165; 13. June 2011 19:58;+573208928536;Colombia - Mobile;Anruf;0.086;00:28;EURO 0.165; 13. June 2011 19:52;+573145075335;Colombia - Mobile;Anruf;0.086;01:02;EURO 0.251; 13. June 2011 19:49;+573145075335;Colombia - Mobile;Anruf;0.086;00:16;EURO 0.165; 13. June 2011 19:45;+573145075335;Colombia - Mobile;Anruf;0.086;03:24;EURO 0.423; 13. June 2011 19:44;+573104754319;Colombia - Mobile;Anruf;0.086;00:20;EURO 0.165; 13. June 2011 19:43;+573104754319;Colombia - Mobile;Anruf;0.086;00:38;EURO 0.165; 13. June 2011 19:42;+573213242113;Colombia - Mobile;Anruf;0.086;00:13;EURO 0.165; 13. June 2011 19:39;+573213242113;Colombia - Mobile;Anruf;0.086;02:46;EURO 0.337; 13. June 2011 19:37;+576569440;Colombia;Anruf;0.150;00:00;EURO 0.000; 13. June 2011 19:36;+576569440;Colombia;Anruf;0.150;00:00;EURO 0.000; 13. June 2011 19:34;+573163460390;Colombia - Mobile;Anruf;0.086;00:20;EURO 0.165; 13. June 2011 19:33;+573163460390;Colombia - Mobile;Anruf;0.086;00:19;EURO 0.165; 13. June 2011 19:32;+573133860057;Colombia - Mobile;Anruf;0.086;00:17;EURO 0.165; 13. June 2011 19:31;+573163460390;Colombia - Mobile;Anruf;0.086;00:22;EURO 0.165; 13. June 2011 19:31;+573133860057;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 13. June 2011 19:30;+573133860057;Colombia - Mobile;Anruf;0.086;00:02;EURO 0.165; 13. June 2011 19:28;+573178085582;Colombia - Mobile;Anruf;0.086;01:14;EURO 0.251; 13. June 2011 19:27;+573163460390;Colombia - Mobile;Anruf;0.086;00:32;EURO 0.165; 13. June 2011 19:24;+573163460390;Colombia - Mobile;Anruf;0.086;01:13;EURO 0.251; 13. June 2011 19:22;+573163460390;Colombia - Mobile;Anruf;0.086;01:30;EURO 0.251; 13. June 2011 19:21;+573178085582;Colombia - Mobile;Anruf;0.086;00:15;EURO 0.165; 13. June 2011 19:19;+573178085582;Colombia - Mobile;Anruf;0.086;00:14;EURO 0.165; 13. June 2011 19:19;+573015846773;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 13. June 2011 19:17;+573015846773;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 13. June 2011 19:17;+573112362939;Colombia - Mobile;Anruf;0.086;00:16;EURO 0.165; 13. June 2011 19:15;+573015846773;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 11. June 2011 02:38;+573133860057;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 10. June 2011 23:01;+573133860057;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 10. June 2011 12:41;+573126076262;Colombia - Mobile;Anruf;0.086;20:10;EURO 1.885; 9. June 2011 14:03;+573157313417;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 9. June 2011 13:57;+573163460390;Colombia - Mobile;Anruf;0.086;05:34;EURO 0.595; 9. June 2011 13:56;+573460390;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 9. June 2011 13:55;+573163460390;Colombia - Mobile;Anruf;0.086;00:18;EURO 0.165; 9. June 2011 13:54;+573163460390;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 9. June 2011 13:53;+573107095183;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 9. June 2011 13:47;+573106055580;Colombia - Mobile;Anruf;0.086;06:25;EURO 0.681; 9. June 2011 13:45;+573157313417;Colombia - Mobile;SMS;0.078;2;EURO 0.156; 9. June 2011 13:44;+573157313417;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 9. June 2011 13:43;+573157313417;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 9. June 2011 13:17;+573126076262;Colombia - Mobile;Anruf;0.086;25:16;EURO 2.315; 9. June 2011 13:16;+573126076262;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 8. June 2011 22:51;+573133860057;Colombia - Mobile;Anruf;0.086;00:00;EURO 0.000; 8. June 2011 22:48;+573163460390;Colombia - Mobile;Anruf;0.086;01:07;EURO 0.251; 8. June 2011 22:46;+573163460390;Colombia - Mobile;Anruf;0.086;00:41;EURO 0.165;

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