Canon Printer mx860 not working since upgrade to Yosemite, it is connected to my Mac via usb.  Any suggestions?  Thanks. LL

My 2009 Canon MX860 Pixma printer not working since an upgrade to Yosemite on my MAC version 10.10. It is connected by USB.  Have had no previous issues with printing, scanning or faxing.  When trying to print my Calendar I only get light vertical dotted lines, none horizontal, no words and vague header colors. Checked printer image on the  on my MAC which shows the same problem.  All of the color and black cartridges are new.
The recent upgrade to the Canon application says it is completed but it is not, image on application upgrade is a circle with an X.
Any suggestions?  Could this simply be a compatibility problem?  I'd sure like to keep my Canon printer.
Thanks,  LL

Can you open System Information (Applications > Utilities) and select Printers in the left sidebar. If the MX is the only printer connected to the Mac then its information will be shown in the right pane. If you have more than one printer, then a list will be shown in the top right pane. Select the MX to see its information in the bottom right pane. Can you copy this information and paste back here for me to check.
Also an FYI - this is the Mavericks forum. The Yosemite forum is here

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    Hi everyone,
    I am working everyday with Apple Motion and decided to upgrade to Yosemite to test my Apple Motion templates in the latest environnement and make sure all is working well for my customers.
    Since I upgraded to Yosemite, motion 5.1.2 is craching everytime.
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    Florian Godard

    Here is the crash log :
    Process:               Motion [865]
    Path:                  /Applications/Motion.app/Contents/MacOS/Motion
    Identifier:            com.apple.motionapp
    Version:               5.1.2 (251130)
    Build Info:            Motion-25113000038000000~1
    App Item ID:           434290957
    App External ID:       664112925
    Code Type:             X86-64 (Native)
    Parent Process:        ??? [1]
    Responsible:           Motion [865]
    User ID:               501
    Date/Time:             2014-10-21 00:40:36.459 +0200
    OS Version:            Mac OS X 10.10 (14A389)
    Report Version:        11
    Anonymous UUID:        F0A3F23F-AE9D-E086-6A93-2FDA7B9983E7
    Time Awake Since Boot: 14000 seconds
    Crashed Thread:        0  Dispatch queue: com.apple.main-thread
    Exception Type:        EXC_CRASH (SIGABRT)
    Exception Codes:       0x0000000000000000, 0x0000000000000000
    Application Specific Information:
    /Applications/Motion.app/Contents/PlugIns/Compressor/CompressorKit.bundle/Conten ts/Frameworks/Compressor.framework/Versions/A/Frameworks/CompressorKit.framework /Versions/A/../../../../../../../Qmaster.framework/Versions/A/Frameworks/Distrib utedObjects.framework/Versions/A/DistributedObjects
    abort() called
    terminating with uncaught exception of type aecore::CException
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib         0x00007fff826df282 __pthread_kill + 10
    1   libsystem_c.dylib             0x00007fff823d3b73 abort + 129
    2   libc++abi.dylib               0x00007fff81b24a21 abort_message + 257
    3   libc++abi.dylib               0x00007fff81b4c9d1 default_terminate_handler() + 267
    4   libobjc.A.dylib               0x00007fff903f36db _objc_terminate() + 124
    5   libc++abi.dylib               0x00007fff81b4a0a1 std::__terminate(void (*)()) + 8
    6   libc++abi.dylib               0x00007fff81b49b30 __cxa_throw + 121
    7   com.apple.AECore               0x000000010ee5ca55 aecore::CException::Throw() const + 91
    8   com.apple.qmaster.SwampCore   0x000000012eb6b524 swamp::CPropertyListBasicFile::readPropertyList() const + 1312
    9   com.apple.qmaster.SwampCore   0x000000012eb6ace2 swamp::CPropertyListBasicFile::refresh() + 26
    10  com.apple.qmaster.SwampCore   0x000000012eb6ac70 swamp::CPropertyListBasicFile::CPropertyListBasicFile(__CFString const*) + 76
    11  com.apple.qmaster.SwampCore   0x000000012eb3c5bd swamp::CSwampConfigFile::CSwampConfigFile() + 61
    12  com.apple.qmaster.do           0x000000012ed5906d _GLOBAL__I_a + 29
    13  dyld                           0x00007fff66421ceb ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 265
    14  dyld                           0x00007fff66421e78 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40
    15  dyld                           0x00007fff6641e871 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 305
    16  dyld                           0x00007fff6641e806 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
    17  dyld                           0x00007fff6641e806 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198
    18  dyld                           0x00007fff6641e6f8 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 138
    19  dyld                           0x00007fff6641e969 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 75
    20  dyld                           0x00007fff66414063 dyld::runInitializers(ImageLoader*) + 89
    21  dyld                           0x00007fff6641b1d1 dlopen + 578
    22  libdyld.dylib                 0x00007fff870f3857 dlopen + 59
    23  com.apple.CoreFoundation       0x00007fff8431a15a _CFBundleDlfcnLoadFramework + 138
    24  com.apple.CoreFoundation       0x00007fff84294e62 _CFBundleLoadExecutableAndReturnError + 642
    25  com.apple.Foundation           0x00007fff8f071d2b _NSBundleLoadCode + 513
    26  com.apple.Foundation           0x00007fff8f071727 -[NSBundle loadAndReturnError:] + 259
    27  com.apple.Foundation           0x00007fff8f0fb263 -[NSBundle classNamed:] + 43
    28  com.apple.Flexo               0x0000000106981806 +[libCompressorKit CKWorkspaceClass] + 47
    29  com.apple.motionapp           0x0000000103ae1f47 -[MGApplicationController applicationDidFinishLaunching:] + 551
    30  com.apple.CoreFoundation       0x00007fff8431bcbc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
    31  com.apple.CoreFoundation       0x00007fff8420d1b4 _CFXNotificationPost + 3140
    32  com.apple.Foundation           0x00007fff8f034ea1 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
    33  com.apple.AppKit               0x00007fff865b625b -[NSApplication _postDidFinishNotification] + 291
    34  com.apple.AppKit               0x00007fff865b5fc6 -[NSApplication _sendFinishLaunchingNotification] + 191
    35  com.apple.AppKit               0x00007fff865b2dc6 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 574
    36  com.apple.AppKit               0x00007fff865b2805 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
    37  com.apple.Foundation           0x00007fff8f054458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
    38  com.apple.Foundation           0x00007fff8f0542c9 _NSAppleEventManagerGenericHandler + 102
    39  com.apple.AE                   0x00007fff87dcb99c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
    40  com.apple.AE                   0x00007fff87dcb719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
    41  com.apple.AE                   0x00007fff87dcb623 aeProcessAppleEvent + 295
    42  com.apple.HIToolbox           0x00007fff8bb7b37e AEProcessAppleEvent + 56
    43  com.apple.AppKit               0x00007fff865aeec6 _DPSNextEvent + 2665
    44  com.apple.AppKit               0x00007fff865adfd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
    45  com.apple.AppKit               0x00007fff865a1f73 -[NSApplication run] + 594
    46  com.apple.prokit               0x0000000103c0b5d5 NSProApplicationMain + 333
    47  com.apple.motionapp           0x0000000103ae6032 main + 4242
    48  libdyld.dylib                 0x00007fff870f45c9 start + 1
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib         0x00007fff826e022e kevent64 + 10
    1   libdispatch.dylib             0x00007fff8a4a1a6a _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib         0x00007fff826df946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff903ca4a1 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib         0x00007fff826df946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff903ca4a1 start_wqthread + 13
    Thread 4:
    0   libsystem_kernel.dylib         0x00007fff826df946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff903ca4a1 start_wqthread + 13
    Thread 5:: com.apple.ProGL.object-deletion
    0   libsystem_kernel.dylib         0x00007fff826df132 __psynch_cvwait + 10
    1   com.apple.progl.framework     0x0000000105815490 (anonymous namespace)::threadFunc(void*) + 71
    2   com.apple.procore.framework   0x000000010424b03f PCThread::startup(void*) + 29
    3   libsystem_pthread.dylib       0x00007fff903cc2fc _pthread_body + 131
    4   libsystem_pthread.dylib       0x00007fff903cc279 _pthread_start + 176
    5   libsystem_pthread.dylib       0x00007fff903ca4b1 thread_start + 13
    Thread 6:
    0   libsystem_kernel.dylib         0x00007fff826df946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff903ca4a1 start_wqthread + 13
    Thread 7:: QTKit: listenOnDelegatePort
    0   libsystem_kernel.dylib         0x00007fff826da52e mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff826d969f mach_msg + 55
    2   com.apple.CoreFoundation       0x00007fff8426fb14 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation       0x00007fff8426efdb __CFRunLoopRun + 1371
    4   com.apple.CoreFoundation       0x00007fff8426e838 CFRunLoopRunSpecific + 296
    5   com.apple.CoreFoundation       0x00007fff84324ed1 CFRunLoopRun + 97
    6   com.apple.QTKit               0x00007fff84872948 listenOnDelegatePort + 372
    7   libsystem_pthread.dylib       0x00007fff903cc2fc _pthread_body + 131
    8   libsystem_pthread.dylib       0x00007fff903cc279 _pthread_start + 176
    9   libsystem_pthread.dylib       0x00007fff903ca4b1 thread_start + 13
    Thread 8:: QTKit: listenOnNotificationPort
    0   libsystem_kernel.dylib         0x00007fff826da52e mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff826d969f mach_msg + 55
    2   com.apple.CoreFoundation       0x00007fff8426fb14 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation       0x00007fff8426efdb __CFRunLoopRun + 1371
    4   com.apple.CoreFoundation       0x00007fff8426e838 CFRunLoopRunSpecific + 296
    5   com.apple.CoreFoundation       0x00007fff84324ed1 CFRunLoopRun + 97
    6   com.apple.QTKit               0x00007fff84872df3 listenOnNotificationPort + 340
    7   libsystem_pthread.dylib       0x00007fff903cc2fc _pthread_body + 131
    8   libsystem_pthread.dylib       0x00007fff903cc279 _pthread_start + 176
    9   libsystem_pthread.dylib       0x00007fff903ca4b1 thread_start + 13
    Thread 9:: QTKit: QTCALayerRendererPendingQWorkLoop
    0   libsystem_kernel.dylib         0x00007fff826da52e mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff826d969f mach_msg + 55
    2   com.apple.CoreFoundation       0x00007fff8426fb14 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation       0x00007fff8426efdb __CFRunLoopRun + 1371
    4   com.apple.CoreFoundation       0x00007fff8426e838 CFRunLoopRunSpecific + 296
    5   com.apple.CoreFoundation       0x00007fff84324ed1 CFRunLoopRun + 97
    6   com.apple.QTKit               0x00007fff84904435 QTCALayerRendererPendingQWorkLoop + 513
    7   libsystem_pthread.dylib       0x00007fff903cc2fc _pthread_body + 131
    8   libsystem_pthread.dylib       0x00007fff903cc279 _pthread_start + 176
    9   libsystem_pthread.dylib       0x00007fff903ca4b1 thread_start + 13
    Thread 10:: QTKit: QTMachPortImageProviderWorkLoop
    0   libsystem_kernel.dylib         0x00007fff826da52e mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff826d969f mach_msg + 55
    2   com.apple.CoreFoundation       0x00007fff8426fb14 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation       0x00007fff8426efdb __CFRunLoopRun + 1371
    4   com.apple.CoreFoundation       0x00007fff8426e838 CFRunLoopRunSpecific + 296
    5   com.apple.CoreFoundation       0x00007fff84324ed1 CFRunLoopRun + 97
    6   com.apple.QTKit               0x00007fff8494294a QTMachPortImageProviderWorkLoop + 311
    7   libsystem_pthread.dylib       0x00007fff903cc2fc _pthread_body + 131
    8   libsystem_pthread.dylib       0x00007fff903cc279 _pthread_start + 176
    9   libsystem_pthread.dylib       0x00007fff903ca4b1 thread_start + 13
    Thread 11:: QTKit: QTMachPortImageProviderWorkLoop
    0   libsystem_kernel.dylib         0x00007fff826da52e mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff826d969f mach_msg + 55
    2   com.apple.CoreFoundation       0x00007fff8426fb14 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation       0x00007fff8426efdb __CFRunLoopRun + 1371
    4   com.apple.CoreFoundation       0x00007fff8426e838 CFRunLoopRunSpecific + 296
    5   com.apple.CoreFoundation       0x00007fff84324ed1 CFRunLoopRun + 97
    6   com.apple.QTKit               0x00007fff8494294a QTMachPortImageProviderWorkLoop + 311
    7   libsystem_pthread.dylib       0x00007fff903cc2fc _pthread_body + 131
    8   libsystem_pthread.dylib       0x00007fff903cc279 _pthread_start + 176
    9   libsystem_pthread.dylib       0x00007fff903ca4b1 thread_start + 13
    Thread 12:: QTKit: QTMachPortImageProviderWorkLoop
    0   libsystem_kernel.dylib         0x00007fff826da52e mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff826d969f mach_msg + 55
    2   com.apple.CoreFoundation       0x00007fff8426fb14 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation       0x00007fff8426efdb __CFRunLoopRun + 1371
    4   com.apple.CoreFoundation       0x00007fff8426e838 CFRunLoopRunSpecific + 296
    5   com.apple.CoreFoundation       0x00007fff84324ed1 CFRunLoopRun + 97
    6   com.apple.QTKit               0x00007fff8494294a QTMachPortImageProviderWorkLoop + 311
    7   libsystem_pthread.dylib       0x00007fff903cc2fc _pthread_body + 131
    8   libsystem_pthread.dylib       0x00007fff903cc279 _pthread_start + 176
    9   libsystem_pthread.dylib       0x00007fff903ca4b1 thread_start + 13
    Thread 13:: QTKit: QTMachPortImageProviderWorkLoop
    0   libsystem_kernel.dylib         0x00007fff826da52e mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff826d969f mach_msg + 55
    2   com.apple.CoreFoundation       0x00007fff8426fb14 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation       0x00007fff8426efdb __CFRunLoopRun + 1371
    4   com.apple.CoreFoundation       0x00007fff8426e838 CFRunLoopRunSpecific + 296
    5   com.apple.CoreFoundation       0x00007fff84324ed1 CFRunLoopRun + 97
    6   com.apple.QTKit               0x00007fff8494294a QTMachPortImageProviderWorkLoop + 311
    7   libsystem_pthread.dylib       0x00007fff903cc2fc _pthread_body + 131
    8   libsystem_pthread.dylib       0x00007fff903cc279 _pthread_start + 176
    9   libsystem_pthread.dylib       0x00007fff903ca4b1 thread_start + 13
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      rdi: 0x000000000000130f  rsi: 0x0000000000000006  rbp: 0x00007fff5c126d60  rsp: 0x00007fff5c126d38
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    Error Code:      0x02000148
    Trap Number:     133
    Binary Images:
           0x103ad2000 -        0x103af4ff7  com.apple.motionapp (5.1.2 - 251130) <E42D234D-3B82-36F9-A347-449D4ADB3296> /Applications/Motion.app/Contents/MacOS/Motion
           0x103b1f000 -        0x103b91ff7  com.apple.proinspector.framework (4.0.2 - 25022.5.38) <7815463A-9D9A-3D88-929A-AE1836119018> /Applications/Motion.app/Contents/Frameworks/ProInspector.framework/Versions/A/ ProInspector
           0x103bef000 -        0x103e49ff7  com.apple.prokit (8.0 - 5053) <B32B8A5F-4C09-317A-84C5-99196CEEC5CD> /Applications/Motion.app/Contents/Frameworks/ProKit.framework/Versions/A/ProKit
           0x103fc4000 -        0x103fd4fff  com.apple.PluginManager (1.7.4 - 25022.5.38) <80DB2200-A850-3CCF-A755-832918510FFB> /Applications/Motion.app/Contents/Frameworks/PluginManager.framework/Versions/B /PluginManager
           0x103fe7000 -        0x104128fff  com.apple.prochannel.framework (4.0.2 - 25022.5.38) <7DC0D9A8-147A-330D-8005-4EAB996A3153> /Applications/Motion.app/Contents/Frameworks/ProChannel.framework/Versions/A/Pr oChannel
           0x10422e000 -        0x104320fff  com.apple.procore.framework (4.0.2 - 25022.5.38) <2D0D6C8B-59BE-3DD9-988B-FEE4C034CD1E> /Applications/Motion.app/Contents/Frameworks/ProCore.framework/Versions/A/ProCo re
           0x10438c000 -        0x104d28fff  com.apple.ozone.framework (5.0.0 - 25113.0.38) <5C352B63-6327-32EB-96B1-8F48682CBC40> /Applications/Motion.app/Contents/Frameworks/Ozone.framework/Versions/A/Ozone
           0x10524d000 -        0x1052fcff7  com.apple.ProMedia (5.0.0 - 25113.0.38) <D3802029-A2B2-30DA-B881-961105120EF5> /Applications/Motion.app/Contents/Frameworks/ProMedia.framework/Versions/A/ProM edia
           0x105375000 -        0x1053aafff  com.apple.ProGraphics (5.0.0 - 25113.0.38) <4B371BB0-C7C1-32BD-85A2-D0C606BC216A> /Applications/Motion.app/Contents/Frameworks/ProGraphics.framework/Versions/A/P roGraphics
           0x1053d0000 -        0x105420fef  com.apple.proshapes.framework (1.0 - 25022.5.38) <E11B100A-1336-3786-B714-3F0B6AE73BB0> /Applications/Motion.app/Contents/Frameworks/ProShapes.framework/Versions/A/Pro Shapes
           0x10545d000 -        0x1054fcfff  com.apple.LunaKit (1.0 - 25022.5.38) <7A07B586-1158-3584-ADA7-05A09B0B12AA> /Applications/Motion.app/Contents/Frameworks/LunaKit.framework/Versions/A/LunaK it
           0x105589000 -        0x1056d5ff7  com.apple.Lithium (5.0.0 - 25022.5.38) <E17AC88C-98FA-3071-BFAE-9F0753D7DE58> /Applications/Motion.app/Contents/Frameworks/Lithium.framework/Versions/A/Lithi um
           0x10575c000 -        0x1057acff7  com.apple.pro.sharedstudio (1.0 - 25022.5.38) <0935B9F2-924D-33C1-B083-632DACFDCEBA> /Applications/Motion.app/Contents/Frameworks/StudioSharedResources.framework/Ve rsions/A/StudioSharedResources
           0x10580b000 -        0x105841ff7  com.apple.progl.framework (1.0 - 25022.5.38) <064C592E-94F6-305B-BCC4-027834BB3599> /Applications/Motion.app/Contents/Frameworks/ProGL.framework/Versions/A/ProGL
           0x105881000 -        0x1059b0fef  com.apple.ProAppsFxSupport (4.0.0 - 25098.2.38) <27CF499A-EB19-3C33-BE92-BBA9839E4FEF> /Applications/Motion.app/Contents/Frameworks/ProAppsFxSupport.framework/Version s/A/ProAppsFxSupport
           0x105c0b000 -        0x106e21ff7  com.apple.Flexo (1.0.0 - 25111.2.38) <FC1F71DA-1C5D-30E5-8C6A-4E8E25A25A04> /Applications/Motion.app/Contents/Frameworks/Flexo.framework/Versions/A/Flexo
           0x107601000 -        0x10764afff  com.apple.CoreMedia.ProAppsSupport (1.0 - 1273.26) <DDC40274-F169-3E46-8751-48F7D6B5112E> /Applications/Motion.app/Contents/Frameworks/CoreMedia.framework/Versions/A/Cor eMedia
           0x10767c000 -        0x10775dfff  org.python.python (2.6.9 - 2.6.9) <BA29A03B-38B9-3590-8DC9-D64CF8E2E389> /System/Library/Frameworks/Python.framework/Versions/2.6/Python
           0x1077c1000 -        0x1077c1ff7  com.apple.Helium (3.1.0 - 25022.5.38) <28DB1115-C498-30E8-8A8C-FD0CBF51B787> /Applications/Motion.app/Contents/Frameworks/Helium.framework/Versions/A/Helium
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        0x7fff84679000 -     0x7fff8469eff7  libPng.dylib (1231) <2D5AC0EE-4056-3F76-97E7-BBD415F072B5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
        0x7fff8469f000 -     0x7fff846bcffb  libresolv.9.dylib (57) <26B38E61-298A-3C3A-82C1-3B5E98AD5E29> /usr/lib/libresolv.9.dylib
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