CC desktop app automatically signs out

Recently extended my CC subscription, but now cannot open programs and the CC desktop app automatically signs me out as soon as I log in.  Help!

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792

Similar Messages

  • Creative Cloud desktop app STILL signing out automatically

    I realize there are other threads on this, but wanted to chime in and say this is STILL an ongoing issue.  And it seems especially worse after the last CC app update.  I've lost count of the number of times I've had to sign in today.
    After watching the behavior for two days I've narrowed this down to an issue with Acrobat, at least on my machine.  It seems that opening a PDF file is what triggers the issue.  This does not happen every time, but every time I get the request to "sign in" and I notice my systray icon is grayed out it's after I've tried to open a PDF file.  Sometimes I can open the PDF with no issues, then after a few seconds the file will close and I'll get the "Adobe Software License Agreement" dialog box which I have to accept then have to sign into the cloud again.  And of course whenever that happens the next time I try to open any Adobe products I have to accept the licensing agreement each time.  Highly annoying!!  Is this issue any closer to being resolved??

    FWIW, with the help of Adobe support, my own problem seems to have been fixed (and stayed fixed) for about a week.
    For clarity, the major problem I had was the one described by the original poster, where I'd pingpong between being able to be logged into either the (Windows 7 32 bit) Creative Cloud app, or into Acrobat, but never both. If I used Acrobat, it would shortly thereafter log me out of CC; then when I logged back into CC, the next time I used Acrobat it would demand me to log in; and the cycle repeated forever.
    Anyway. The solution was to:
    log out of Creative Cloud
    uninstall Acrobat using "Add or remove programs" (aka Programs and Features) from the Windows Control Panel (there were TWO Acrobat entries; I removed both).
    check using the Adobe cleaner tool that there were no remaining traces of Acrobat (while leaving intact Creative Cloud and any other apps). In my case there were no remaining traces; presumably if you found any traces of Acrobat you'd use the cleaner tool to eradicate them before proceeding
    log back into the Creative Cloud app
    re-install Acrobat from within the Creative Cloud app
    As I said, all has been well for a week or so. I'll report back if it quits working again.

  • My desktop apps are signed out and I can't sync my preferences

    Hi,
    I tried to log out and in from adobe manager and fron adobe cloud website but indesign and illustrator are still in a "not signed in" status and won't sync my preferences.
    Any ideas? Thanks a lot

    Help for Download & Install & Setup & Activation
    -Chat http://www.adobe.com/support/download-install/supportinfo/

  • Skype starts and automatically signs out and shuts...

    Having the same problem here.
    2 days ago skype was working fine.
    now everytime i start it up and sign in it automaticly signs out and shuts down for no apparant reason.
    any idea's ?
    This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content. A link to this post appears where the post was originally added.

    http://heartbeat.skype.com/2014/09/i_keep_getting_signed_out.html
    Open your Skype account settings page:
    https://secure.skype.com/portal/account/settings
    If your Skype account is linked with Microsoft account, then try to unlink them.
    https://support.skype.com/en/faq/FA12211/how-do-i-unlink-my-skype-and-microsoft-or-facebook-accounts

  • My IMessage says my sign in is incorrect, but then I go to the App Store sign out and sign back in and it works perfectly fine. I really need IMessage because I have a flip Phone which is so hard to text on so I like to use IMessage. Somebody please help

    My IMessage says my sign in is incorrect, but then I go to the App Store sign out and sign back in and it works perfectly fine. I really need IMessage because I have a flip Phone which is so hard to text on so I like to use IMessage. Somebody please help me;(

    Try:
    iOS: Troubleshooting FaceTime and iMessage activation

  • Creative cloud desktop app keeps signing me out

    made a new password and everything. I can't log into the creative cloud app at all.

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    -and 'looping' https://forums.adobe.com/thread/1504792
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Error 201; CC desktop app constantly logged out, won't redownload

    Running CC on Windows 7, 64bit. Have run into the "Please log in/You are now logged out" loop before, so uninstalled the CC desktop app, renamed the OOBE file to OOBE_OLD, and attempted to re-download and re-install the CC app. This worked last time, but today every time I attempt to download, it gives me error code 201 and tells me to seek help.
    There does not appear to be anything pertinent to this issue on the forums already. Any help would be appreciated.

    Hi LawnSnark ,
    Welcome to Adobe Forums.
    Error 201 indicates that the download of the installation files was unable to be resumed successfully or it can be lack of sufficient permissions as well.
    Please create a new Administrator user account , Download Creative Cloud desktop app in new account and sign in.
    Please reply for any assistance.
    Thanks

  • CC desktop app Mac sign in problem - stuck in a loop

    When i try to sign in on the desktop app Mac it says I have signed out and I need to sign in again. This is a perpetual loop.
    mac_os_10.7.5
    many thanks for any help.
    StuArt1201

    Abhijit,
    I'm afraid that my problem with the CC Desktop App Home panel is NOT a disk permissions issue...
    Per your suggestion, I verified my hard drive, repaired permissions, and rebooted my laptop. However, when I click on the Creative Cloud icon in the Finder's menu bar, the Home panel still displays a continually spinning gear wheel, as it did previously. The Apps panel is properly displayed, and the Files and Fonts panels display "coming attractions" messages; I don't have any projects in the Behance panel.
    Prior to visiting this forum, I did a Google search on the problem of "CC Desktop App Home Panel Hangs," and I found a couple posts suggesting that the only way to cure this problem is to uninstall all CC/CS6 apps, use Adobe Cleaner to clean up the CS6/CC installation, and then reinstall all the apps via CC...and that doing all this does not necessarily prevent the problem for recurring.
    I must say that I'm finding certain aspects of the Creative Cloud implementation to be surprisingly buggy. I've already lost a couple day's work to dealing with Creative Cloud installation and functionality issues--which is very frustrating, to say the least.
    That being said, if you have any other suggestions, I'm willing to try them, as I would like to get my Creative Cloud installation working properly.

  • CC app still signs out - please help

    Hello.  I have not been able to sign into CC via the app on my desktop for well over a month.  I have read through many post, chatted with tech support twice in Nov, and followed the directions here: http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html  to no avail. 
    I have two computers registered with the system installed. It works on my MBP (2.66 GHz i7, OS 10.7.5), but signs out everytime I try to sign in on my Mac Pro (2x2,93 GHz 6-core, OS 10.7.5). 
    On the Mac Pro, I've tried the signout and log back in to get it to update, it doesn't.  I just uninstalled it and reinstalled it, and I still immediately get the signout screen everytime I try to log in.  Current cloud version installed is 1.3.0.322.  I don't recall the previous version # (1.2.xxx), but it was whatever was available on 11/1/13, the first time I tried to solve this problem by uninstall/reinstall.
    Can you please help?   It is incredibly frustrating to be paying a monthly fee for software that doesn't work and has consumed too much of my time trying to resolve.  Thank you.

    ITG237, since no answers here, I finally had time to go onto customer care chat help.  Here was the resolution that worked for me.  Hope it works for you.
    Manjunath: Please click on finder.
    Manjunath: And select 'go' on the top.
    Manjunath: After that select goto folder.
    Donny Williams: Okay, I'm there.
    Manjunath: And type ~/library and hit enter.
    Manjunath: Then navigate to application support>adobe>OOBE and look for the opm.db file.
    Donny Williams:  I'm there.
    Manjunath: Okay please delete the opm.db file.
    Manjunath: let me know once it is deleted.
    Donny Williams: In the trash, but won't let me delete it because it says it's in use. All apps are closed.
    Manjunath: Okay click on the spotlight on the top right.
    Manjunath: And type activity monitor.
    Manjunath: In that close the processes like coresync,creativecloud,AAmupdater.
    Donny Williams: Okay, trash now emptied and no adobe apps running.
    Manjunath: Okay have you deleted the opm.db file?
    Donny Williams: Yes. Threw out trash and just double-checked path, and no opm.db file in oobe folder.
    Manjunath: Okay cool! now instead of ~/library type /library and hit enter.
    Donny Williams: Okay, in the system library folder
    Manjunath: And then navigate to appliation support>adobe and look for the SLcache folder.
    Donny Williams: Got it
    Manjunath: Open the SLcache folder and move all of its contents to the desktop make sure the folder is empty.
    Donny Williams: folder is empty.
    Manjunath: Okay if it is empty quit the CC desktop application and re launch it and sign into it again.
    Donny Williams: launched. Should I try signing in, or something else first?
    Manjunath: Yes try signing in.
    Donny Williams: Okay. It asked me to agree to the license and now seems to be working. Thanks!
    Manjunath: Perfect! I am happy that your issue was resolved in our first contact.
    Manjunath: Is there anything else I can help you with?
    Donny Williams: Nope, that does it, thanks.

  • Skype automatically signing out on iPad when not i...

    Please help me! When I am not using my iPad for a while my Skype appears to shut down (sign out?) automatically. Other users still see me as online, but nothing happens when they call me, but when I go onto Skype I see that I missed a call, even though it didn't ring. Also, when I open the Skype app, it comes up with the "signing in" screen- I don't want it to sign out, just run in the background, and then let me know when someone is ringing! I have recently updated to IOS8 and this seems to be when the problem started. Help please!

    Exactly the same problem and this workd for me.
    http://community.skype.com/t5/iOS-iPhone-and-iPad/​Skype-keeps-signing-me-out-on-my-iPad-2/m-p/397359​...

  • When I try to sign in to CC I am automatically signed out! Help!

    when I try to sign in to CC on my toolbar at the top of my computer it asks for my username and pword (which are correct) but won't let me sign in. The screen says "You have been signed out". I can log in to the adobe site so the username and password are correct but I can't download programs….

    Which Operating System you are using?

  • Planning app automatically logs out

    User gets automatically logged out of Planning after saving supporting detail. Any help would be appreciated. Thanks!

    Well, I tried this:
    http://www.rit.edu/its/services/desktop_support/mac/xforcenewadminacccount.html
    Because this person has the same problem:
    http://forums.creativecow.net/readpost/71/859327
    However, when I boot up, it asks me to choose my language. I choose English and click the forward arrow, the screen goes gray and it takes me back to the language screen. And now I can't get back to the login screen. So, I'm not able to set up another account.
    If I can get back to the login screen, I'll try logging in as root.
    Any advice on getting this back?
    Message was edited by: Graiai

  • If you go to the reset option in seetiongs and you select erase all content will your icloud automatically sign out on its own ?

    i'm curious because my it looks like i'll have to buy a new iphone because i dont remember the password to my email, my recovery email and my icloud and my best friend was generous enough to let me use her icloud to see if it can be fixed

    No that will not sign you out of iCloud. If it did, Activation Lock would be very weak.
    See the following quote from What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
    Go to Settings > General > Reset, then tap Erase All Content and Settings.
    This will completely erase your device, including any credit or debit cards you added for Apple Pay and any photos, contacts, music, or apps. It will also turn off iCloud, iMessage, FaceTime, Game Center, and other services.
    If you're using iOS 7 or later and have Find My iPhone turned on, your Apple ID and password will be required. After you provide your password, the device will be erased and removed from your account so that the next owner can activate it.

  • Running app automatic jump out to home

    Hello...I using new iPad cellular iOS 5.1.1 , I want to ask why when I closed the iPad cover , the running app will automatic closed and jump out to home , why 

    Try This...
    Close All Open Apps...  Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • Automatically signed out of skype after signing in

    Evertime i log in it automatically logs me out instantly.
    I've uploded the footage here for clearer understanding http://youtu.be/bFTJn9xraSA
    Im operating on Windows 8 and Im thinking its not the software that's giving the problem because evrytime i log in with my main account it automtically logs me out but when i use my sub account it doesnt and it works perfectly fine. Please help.
    Thank you.

    http://heartbeat.skype.com/2014/09/i_keep_getting_​​signed_out.html
    Open your Skype account settings page:
    https://secure.skype.com/portal/account/settings
    If your Skype account is linked with Microsoft account, then try to unlink them.
    https://support.skype.com/en/faq/FA12211/how-do-i-unlink-my-skype-and-microsoft-or-facebook-accounts

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