Encore CS5 CRASH-TASTIC
Hi all,
Trying to now burn a DVD but Encore keeps crashing.
Either when burning DVD, the process begins but crashes after 10-20 secs. Or when checking the project, it displays any issues and then crashes after a couple of seconds. (Also there's a "phantom menu" in the check, that is apparently 'ophaned'... but doesn't exist in the project, and the psd file has been deleted.)
Tried restarting, shutting down, burning with DVD in and waiting until prompted, burning image; to server and to desktop...
It's obviously falling down at the same point, I'm just not familiar enough with Encore to tell.
Help with this would be amazing.
Thanks,
Rich
Mac OS X Lion 10.7.5
2.7 GHz i5
32GB 1333MHz DDR3
AMD Radeon HD 6770M 512MB
Process:
Adobe Encore [311]
Path:
/Applications/Adobe Encore CS5.1/Adobe Encore CS5.1.app/Contents/MacOS/Adobe Encore
Identifier:
com.adobe.Encore
Version:
5.1.0 (5.1.0)
Code Type:
X86 (Native)
Parent Process: launchd [152]
Date/Time:
2013-09-25 15:50:10.086 +0100
OS Version:
Mac OS X 10.7.5 (11G63b)
Report Version: 9
Interval Since Last Report:
215026 sec
Crashes Since Last Report:
14
Per-App Interval Since Last Report: 105045 sec
Per-App Crashes Since Last Report: 14
Anonymous UUID:
FE07689A-CAC8-40CB-ACF7-3BBAFD8C35E3
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO
0000000000000000-0000000000001000 [
4K] ---/--- SM=NUL /Applications/Adobe Encore CS5.1/Adobe Encore CS5.1.app/Contents/MacOS/Adobe Encore
__TEXT
0000000000001000-0000000000a3c000 [ 10.2M] r-x/rwx SM=COW /Applications/Adobe Encore CS5.1/Adobe Encore CS5.1.app/Contents/MacOS/Adobe Encore
Application Specific Information:
objc[311]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x924e0332 __kill + 10
1 libsystem_kernel.dylib
0x924df932 kill$UNIX2003 + 32
2 com.adobe.dvacore.framework
0x04d6b452 (anonymous namespace)::SignalHandler(int, __siginfo*, void*) + 658
3 libsystem_c.dylib
0x957cc59b _sigtramp + 43
4 com.adobe.Encore
0x0077cfae PhotoshopImage::GetPGC() const + 22
5 com.adobe.Encore
0x0077d03f PhotoshopImage::GetMenuEditor() const + 29
6 com.adobe.Encore
0x0077d396 PhotoshopImage::GetMotionMenuEnable() + 30
7 com.adobe.Encore
0x005653eb GUOM::Menu::GetAttrObj(unsigned int) const + 119
8 com.adobe.UISupport.framework
0x06a87f6b void Attribute::BagInterface::FindAttributeImpl<Attribute::BagInterface const, Attribute::AttributeBase const>(Attribute::BagInterface const*, unsigned int, Attribute::AttributeBase const**, Attribute::BagInterface const**) const + 271
9 com.adobe.UISupport.framework
0x06a85bd9 Attribute::BagInterface::FindAttribute(unsigned int, Attribute::BagInterface const**) const + 49
10 com.adobe.UIToolkit.framework
0x06b0bd82 bool Attribute::BagInterface::GetIfHasAttribute<bool>(unsigned int, bool*) const + 42
11 com.adobe.UIToolkit.framework
0x06b08c0a AttributeInListState<bool>::AttributeInListState(std::list<Attribute::BagInterface*, std::allocator<Attribute::BagInterface*> > const&, unsigned int, bool) + 100
12 com.adobe.UIToolkit.framework
0x06af7457 AttributeControlBase<bool>::SetControl(std::list<Attribute::BagInterface*, std::allocator<Attribute::BagInterface*> > const&, bool, bool) + 141
13 com.adobe.Encore
0x003d43a8 dva::encore::DroverMenuGadget::SetControls(std::list<Attribute::BagInterface*, std::allocator<Attribute::BagInterface*> > const&) + 5428
14 com.adobe.Encore
0x003c46e7 dva::encore::DroverInspectorTab::SetControls(std::list<Attribute::BagInterface*, std::allocator<Attribute::BagInterface*> > const&) + 859
15 com.adobe.UIToolkit.framework
0x06aee39a UIToolkit::ControlsManager::DoSetControls(std::list<Attribute::BagInterface*, std::allocator<Attribute::BagInterface*> > const&) + 68
16 com.adobe.UIToolkit.framework
0x06aee963 UIToolkit::ControlsManager::CallSetControls() + 95
17 com.adobe.exo.framework
0x059168b0 exo::selection::Manager::ToggleSelectables(std::list<exo::selection::Node*, std::allocator<exo::selection::Node*> > const&, exo::selection::SuppressMessagesEnum) + 448
18 com.adobe.exo.framework
0x058a86c4 exo::hierarchyview::BasicMultiColumnListBase::DoSelectEntry(exo::hierarchyview::Hierarchy EntryBase*, bool) + 516
19 com.adobe.exo.framework
0x058af3dd exo::hierarchyview::HierarchyArrowTracker::SelectHierarchyItem(exo::hierarchyview::Hierar chyGeometry::iterator, dvacore::utility::Flags<unsigned char>, bool) + 61
20 com.adobe.exo.framework
0x058af8d5 exo::hierarchyview::HierarchyArrowTracker::TrackClickOnItem(dvacore::utility::Flags<unsig ned char>, dvacore::geom::PointT<float> const&, bool) + 1141
21 com.adobe.exo.framework
0x058ae829 exo::hierarchyview::HierarchyArrowTracker::BeginTracking(dvacore::utility::Flags<unsigned char>, dvacore::geom::PointT<float> const&, bool) + 153
22 com.adobe.exo.framework
0x058f8dcd exo::trackview::DVAPlatformView::ButtonDownHelper(dvacore::utility::Flags<unsigned char>, dvacore::geom::PointT<float> const&, dvaui::ui::MouseEvent const&) + 221
23 com.adobe.exo.framework
0x058f94c8 exo::trackview::DVAPlatformView::UI_DoMouseEvent(dvaui::ui::UI_Node*, dvaui::ui::MouseEvent const&) + 840
24 com.adobe.dvaui.framework
0x051ae906 dvaui::ui::UI_Node::UI_DispatchMouseEventToLeaf(dvaui::ui::UI_Node*, dvaui::ui::UI_Node*, dvaui::ui::MouseEvent const&) + 118
25 com.adobe.dvaui.framework
0x051b15e7 dvaui::ui::UI_Node::DispatchMouseEvent::operator()(dvaui::ui::UI_Node*, dvaui::ui::UI_Node*, dvacore::geom::PointT<float> const&) const + 151
26 com.adobe.dvaui.framework
0x051ba1ea std::pair<bool, dvaui::ui::UI_Node*> dvaui::ui::UI_Node::UI_DispatchMouseEventTowardsLeafT<dvaui::ui::UI_Node::DispatchMouseEv ent>(dvaui::ui::UI_Node::DispatchMouseEvent&, dvacore::geom::PointT<float> const&, bool) + 138
27 com.adobe.dvaui.framework
0x051ba220 std::pair<bool, dvaui::ui::UI_Node*> dvaui::ui::UI_Node::UI_DispatchMouseEventTowardsLeafT<dvaui::ui::UI_Node::DispatchMouseEv ent>(dvaui::ui::UI_Node::DispatchMouseEvent&, dvacore::geom::PointT<float> const&, bool) + 192
28 com.adobe.dvaui.framework
0x051ba220 std::pair<bool, dvaui::ui::UI_Node*> dvaui::ui::UI_Node::UI_DispatchMouseEventTowardsLeafT<dvaui::ui::UI_Node::DispatchMouseEv ent>(dvaui::ui::UI_Node::DispatchMouseEvent&, dvacore::geom::PointT<float> const&, bool) + 192
29 com.adobe.dvaui.framework
0x051ba220 std::pair<bool, dvaui::ui::UI_Node*> dvaui::ui::UI_Node::UI_DispatchMouseEventTowardsLeafT<dvaui::ui::UI_Node::DispatchMouseEv ent>(dvaui::ui::UI_Node::DispatchMouseEvent&, dvacore::geom::PointT<float> const&, bool) + 192
30 com.adobe.dvaui.framework
0x051ba220 std::pair<bool, dvaui::ui::UI_Node*> dvaui::ui::UI_Node::UI_DispatchMouseEventTowardsLeafT<dvaui::ui::UI_Node::DispatchMouseEv ent>(dvaui::ui::UI_Node::DispatchMouseEvent&, dvacore::geom::PointT<float> const&, bool) + 192
31 com.adobe.dvaui.framework
0x051b5812 dvaui::ui::UI_Node::UI_DispatchMouseEventTowardsLeaf(dvaui::ui::MouseEvent const&, bool) + 82
32 com.adobe.dvaui.framework
0x051b5907 dvaui::ui::UI_Node::UI_DispatchMouseEventToTarget(dvaui::ui::UI_Node*, dvaui::ui::MouseEvent const&, bool) + 183
33 com.adobe.dvaui.framework
0x051b59e7 dvaui::ui::UI_Node::UI_DispatchMouseEvent(dvaui::ui::MouseEvent const&, bool) + 71
34 com.adobe.dvaui.framework
0x052245a0 dvaui::ui::OS_View::UI_DispatchMouseEventFromOS(dvaui::ui::OS_Event*) + 432
35 com.adobe.dvaui.framework
0x052292d1 dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 97
36 com.adobe.dvaui.framework
0x05221081 dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 33
37 com.adobe.dvaui.framework
0x05225006 dvaui::ui::OS_View::CallCarbonEventHandlerProc(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 86
38 com.adobe.dvaui.framework
0x0522b081 boost::detail::function::function_obj_invoker0<boost::_bi::bind_t<int, int (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*), boost::_bi::list3<boost::_bi::value<OpaqueEventHandlerCallRef*>, boost::_bi::value<OpaqueEventRef*>, boost::_bi::value<void*> > >, int>::invoke(boost::detail::function::function_buffer&) + 33
39 com.adobe.Encore
0x00260c55 boost::function0<int>::operator()() const + 79
40 com.adobe.Encore
0x0025efa2 dva::encore::DroverErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::funct ion0<int>) + 18
41 com.adobe.dvaui.framework
0x05221d78 dvaui::ui::OS_View::CarbonEventHandlerProc(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 248
42 com.apple.HIToolbox
0x9c0ecc0c _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
43 com.apple.HIToolbox
0x9bf68313 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1602
44 com.apple.HIToolbox
0x9bf67790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCall Rec + 482
45 com.apple.HIToolbox
0x9bf7c571 SendEventToEventTarget + 76
46 com.apple.HIToolbox
0x9c00b468 HIView::Click(OpaqueEventRef*) + 306
47 com.apple.HIToolbox
0x9c00b53d HIViewClick + 54
48 com.apple.HIToolbox
0x9c0f8d8e _ZL19HandleClickAsHIViewP15OpaqueWindowPtrP14OpaqueEventRef + 149
49 com.apple.HIToolbox
0x9c0f9103 _ZL17HandleWindowClickP15OpaqueWindowPtr5PointsmP14OpaqueEventRef + 504
50 com.apple.HIToolbox
0x9c0f9489 _ZL16HandleMouseEventP25OpaqueEventHandlerCallRefP14OpaqueEventRef + 850
51 com.apple.HIToolbox
0x9c0f9a11 _ZL26StandardWindowEventHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv + 79
52 com.apple.HIToolbox
0x9c0ecc0c _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
53 com.apple.HIToolbox
0x9bf68313 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1602
54 com.apple.HIToolbox
0x9bf67790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCall Rec + 482
55 com.apple.HIToolbox
0x9bf7c571 SendEventToEventTarget + 76
56 com.apple.HIToolbox
0x9bf7ccf1 _ZL29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv + 1915
57 com.apple.HIToolbox
0x9bf687ce _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 2813
58 com.apple.HIToolbox
0x9bf67790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCall Rec + 482
59 com.apple.HIToolbox
0x9bf7c571 SendEventToEventTarget + 76
60 com.apple.HIToolbox
0x9c0eca58 ToolboxEventDispatcher + 82
61 com.apple.HIToolbox
0x9c0ecb87 RunApplicationEventLoop + 236
62 com.adobe.exo.framework
0x0589e82f exo::app::OS_AppBase::RunEventLoop() + 15
63 com.adobe.Encore
0x0039dbf2 main + 204
64 com.adobe.Encore
0x00055f16 start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x924e190a kevent + 10
1 libdispatch.dylib
0x9a404e04 _dispatch_mgr_invoke + 969
2 libdispatch.dylib
0x9a403853 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib
0x924e083e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95778e78 _pthread_cond_wait + 914
2 libsystem_c.dylib
0x9572082a pthread_cond_wait + 48
3 com.adobe.amt.services
0x10f82274 C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services
0x10f7b074 C_EULA_SetState + 2166
5 com.adobe.amt.services
0x10f822da C_AMTUISwitchSuppressUpdates + 16966
6 libsystem_c.dylib
0x95774ed9 _pthread_start + 335
7 libsystem_c.dylib
0x957786de thread_start + 34
Thread 3:
0 libsystem_kernel.dylib
0x924e083e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95778e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9572942c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x925eae62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
0x9255c37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore
0x925be67f MPWaitOnQueue + 200
6 com.adobe.ACE
0x05c40309 0x5c05000 + 242441
7 com.adobe.ACE
0x05c3fd01 0x5c05000 + 240897
8 com.apple.CoreServices.CarbonCore
0x925bf5e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib
0x95774ed9 _pthread_start + 335
10 libsystem_c.dylib
0x957786de thread_start + 34
Thread 4:
0 libsystem_kernel.dylib
0x924e083e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95778e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9572942c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x925eae62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
0x9255c37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore
0x925be67f MPWaitOnQueue + 200
6 com.adobe.ACE
0x05c40309 0x5c05000 + 242441
7 com.adobe.ACE
0x05c3fd01 0x5c05000 + 240897
8 com.apple.CoreServices.CarbonCore
0x925bf5e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib
0x95774ed9 _pthread_start + 335
10 libsystem_c.dylib
0x957786de thread_start + 34
Thread 5:
0 libsystem_kernel.dylib
0x924e083e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95778e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9572942c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x925eae62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
0x9255c37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore
0x925be67f MPWaitOnQueue + 200
6 com.adobe.ACE
0x05c40309 0x5c05000 + 242441
7 com.adobe.ACE
0x05c3fd01 0x5c05000 + 240897
8 com.apple.CoreServices.CarbonCore
0x925bf5e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib
0x95774ed9 _pthread_start + 335
10 libsystem_c.dylib
0x957786de thread_start + 34
Thread 6:
0 libsystem_kernel.dylib
0x924e0bb2 __semwait_signal + 10
1 libsystem_c.dylib
0x957297b9 nanosleep$UNIX2003 + 187
2 com.adobe.Encore
0x00622dcb ScObjects::Thread::sleep(unsigned int) + 59
3 com.adobe.Encore
0x00602cb3 ScObjects::BridgeTalkThread::run() + 163
4 com.adobe.Encore
0x00622ed8 ScObjects::Thread::go(void*) + 168
5 libsystem_c.dylib
0x95774ed9 _pthread_start + 335
6 libsystem_c.dylib
0x957786de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib
0x924e083e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95778e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9572942c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x925eae62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
0x9255c37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore
0x925be67f MPWaitOnQueue + 200
6 com.adobe.dvacore.framework
0x04cca81a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework
0x04cc66da boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.Encore
0x006a8dc9 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework
0x04cc316d dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()()> const&, boost::function<void ()()> const&) + 109
10 com.adobe.dvacore.framework
0x04cc4060 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()()> const&, boost::function<void ()()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()()> >, boost::_bi::value<boost::function<void ()()> > > > >::run() + 64
11 com.adobe.boost_threads.framework
0x04bf402d thread_proxy + 141
12 libsystem_c.dylib
0x95774ed9 _pthread_start + 335
13 libsystem_c.dylib
0x957786de thread_start + 34
Thread 8:
0 libsystem_kernel.dylib
0x924e083e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95778e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9572942c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x925eae62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
0x9255c37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore
0x925bda02 MPEnterCriticalRegion + 178
6 com.apple.carbonframeworktemplate
0x0c7fbfb9 MacThread::EntryPoint(void*) + 29
7 com.apple.CoreServices.CarbonCore
0x925bf5e0 PrivateMPEntryPoint + 68
8 libsystem_c.dylib
0x95774ed9 _pthread_start + 335
9 libsystem_c.dylib
0x957786de thread_start + 34
Thread 9:
0 libsystem_kernel.dylib
0x924e083e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95778e78 _pthread_cond_wait + 914
2 libsystem_c.dylib
0x9572082a pthread_cond_wait + 48
3 com.adobe.adobeswfl
0x1c0c842f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl
0x1be6153f APXGetHostAPI + 81135
5 com.adobe.adobeswfl
0x1c0c851c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl
0x1c0c8587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl
0x1c0c86a6 APXGetHostAPI + 2600534
8 libsystem_c.dylib
0x95774ed9 _pthread_start + 335
9 libsystem_c.dylib
0x957786de thread_start + 34
Thread 10:
0 libsystem_kernel.dylib
0x924e083e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95778e78 _pthread_cond_wait + 914
2 libsystem_c.dylib
0x9572082a pthread_cond_wait + 48
3 com.adobe.adobeswfl
0x1c0c842f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl
0x1be6153f APXGetHostAPI + 81135
5 com.adobe.adobeswfl
0x1c0c851c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl
0x1c0c8587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl
0x1c0c86a6 APXGetHostAPI + 2600534
8 libsystem_c.dylib
0x95774ed9 _pthread_start + 335
9 libsystem_c.dylib
0x957786de thread_start + 34
Thread 11:
0 libsystem_kernel.dylib
0x924e083e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95778e78 _pthread_cond_wait + 914
2 libsystem_c.dylib
0x9572082a pthread_cond_wait + 48
3 com.adobe.adobeswfl
0x1c0c842f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl
0x1be6153f APXGetHostAPI + 81135
5 com.adobe.adobeswfl
0x1c0c851c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl
0x1c0c8587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl
0x1c0c86a6 APXGetHostAPI + 2600534
8 libsystem_c.dylib
0x95774ed9 _pthread_start + 335
9 libsystem_c.dylib
0x957786de thread_start + 34
Thread 12:
0 libsystem_kernel.dylib
0x924e083e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95778e78 _pthread_cond_wait + 914
2 libsystem_c.dylib
0x9572082a pthread_cond_wait + 48
3 com.adobe.adobeswfl
0x1c0c842f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl
0x1be6153f APXGetHostAPI + 81135
5 com.adobe.adobeswfl
0x1c0c851c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl
0x1c0c8587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl
0x1c0c86a6 APXGetHostAPI + 2600534
8 libsystem_c.dylib
0x95774ed9 _pthread_start + 335
9 libsystem_c.dylib
0x957786de thread_start + 34
Thread 13:
0 libsystem_kernel.dylib
0x924e083e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95778e78 _pthread_cond_wait + 914
2 libsystem_c.dylib
0x95778f7b pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl
0x1c0c83f7 APXGetHostAPI + 2599847
4 com.adobe.adobeswfl
0x1c0e2e4e APXGetHostAPI + 2708990
5 com.adobe.adobeswfl
0x1c0c851c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl
0x1c0c8587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl
0x1c0c86a6 APXGetHostAPI + 2600534
8 libsystem_c.dylib
0x95774ed9 _pthread_start + 335
9 libsystem_c.dylib
0x957786de thread_start + 34
Thread 14:
0 libsystem_kernel.dylib
0x924e083e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95778e78 _pthread_cond_wait + 914
2 libsystem_c.dylib
0x95778f7b pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl
0x1c0c83f7 APXGetHostAPI + 2599847
4 com.adobe.adobeswfl
0x1c23f2b8 APXGetHostAPI + 4135528
5 com.adobe.adobeswfl
0x1c0c851c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl
0x1c0c8587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl
0x1c0c86a6 APXGetHostAPI + 2600534
8 libsystem_c.dylib
0x95774ed9 _pthread_start + 335
9 libsystem_c.dylib
0x957786de thread_start + 34
Thread 15:
0 libsystem_kernel.dylib
0x924e083e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95778e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9572942c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x925eae62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
0x9255c37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore
0x925be67f MPWaitOnQueue + 200
6 com.adobe.ASLFoundation.framework
0x083b9a1e ASL::(anonymous namespace)::TaskProc(void*) + 94
7 com.apple.CoreServices.CarbonCore
0x925bf5e0 PrivateMPEntryPoint + 68
8 libsystem_c.dylib
0x95774ed9 _pthread_start + 335
9 libsystem_c.dylib
0x957786de thread_start + 34
Thread 16:
0 libsystem_kernel.dylib
0x924e083e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95778e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9572942c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x925eae62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
0x9255c37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore
0x925be67f MPWaitOnQueue + 200
6 com.adobe.dvacore.framework
0x04cca81a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework
0x04cc66da boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.Encore
0x006a8dc9 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework
0x04cc316d dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()()> const&, boost::function<void ()()> const&) + 109
10 com.adobe.dvacore.framework
0x04cc4060 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()()> const&, boost::function<void ()()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()()> >, boost::_bi::value<boost::function<void ()()> > > > >::run() + 64
11 com.adobe.boost_threads.framework
0x04bf402d thread_proxy + 141
12 libsystem_c.dylib
0x95774ed9 _pthread_start + 335
13 libsystem_c.dylib
0x957786de thread_start + 34
Thread 17:
0 libsystem_kernel.dylib
0x924e083e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95778e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9572942c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x925eae62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
0x9255c37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore
0x925be67f MPWaitOnQueue + 200
6 com.adobe.dvacore.framework
0x04cca81a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework
0x04cc66da boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.Encore
0x006a8dc9 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework
0x04cc316d dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()()> const&, boost::function<void ()()> const&) + 109
10 com.adobe.dvacore.framework
0x04cc4060 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()()> const&, boost::function<void ()()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()()> >, boost::_bi::value<boost::function<void ()()> > > > >::run() + 64
11 com.adobe.boost_threads.framework
0x04bf402d thread_proxy + 141
12 libsystem_c.dylib
0x95774ed9 _pthread_start + 335
13 libsystem_c.dylib
0x957786de thread_start + 34
Thread 18:
0 libsystem_kernel.dylib
0x924e190a kevent + 10
1 com.adobe.dvatransport.framework
0x0b9789c3 boost::asio::detail::kqueue_reactor<false>::run(bool) + 531
2 com.adobe.dvatransport.framework
0x0b979be9 boost::asio::detail::task_io_service<boost::asio::detail::kqueue_reactor<false> >::run(boost::system::error_code&) + 489
3 com.adobe.dvatransport.framework
0x0b95635e SkyConnectionEnv::MainLoop() + 94
4 com.adobe.boost_threads.framework
0x04bf402d thread_proxy + 141
5 libsystem_c.dylib
0x95774ed9 _pthread_start + 335
6 libsystem_c.dylib
0x957786de thread_start + 34
Thread 19:
0 libsystem_kernel.dylib
0x924e083e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95778e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9572942c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.dvatransport.framework
0x0b979ea2 boost::asio::detail::task_io_service<boost::asio::detail::kqueue_reactor<false> >::run(boost::system::error_code&) + 1186
4 com.adobe.dvatransport.framework
0x0b97a913 boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service<boost::asio ::ip::tcp>::work_io_service_runner>::run() + 51
5 com.adobe.dvatransport.framework
0x0b95f567 asio_detail_posix_thread_function + 23
6 libsystem_c.dylib
0x95774ed9 _pthread_start + 335
7 libsystem_c.dylib
0x957786de thread_start + 34
Thread 20:
0 libsystem_kernel.dylib
0x924e083e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95778e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9572942c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x925eae62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
0x9255c37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore
0x925be67f MPWaitOnQueue + 200
6 com.adobe.dvacore.framework
0x04cca81a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework
0x04cc66da boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.Encore
0x006a8dc9 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework
0x04cc316d dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()()> const&, boost::function<void ()()> const&) + 109
10 com.adobe.dvacore.framework
0x04cc4060 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()()> const&, boost::function<void ()()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()()> >, boost::_bi::value<boost::function<void ()()> > > > >::run() + 64
11 com.adobe.boost_threads.framework
0x04bf402d thread_proxy + 141
12 libsystem_c.dylib
0x95774ed9 _pthread_start + 335
13 libsystem_c.dylib
0x957786de thread_start + 34
Thread 21:
0 libsystem_kernel.dylib
0x924e083e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95778e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9572942c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x925eae62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
0x9255c37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore
0x925be67f MPWaitOnQueue + 200
6 com.adobe.dvacore.framework
0x04cca81a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework
0x04cc66da boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.Encore
0x006a8dc9 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework
0x04cc316d dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()()> const&, boost::function<void ()()> const&) + 109
10 com.adobe.dvacore.framework
0x04cc4060 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()()> const&, boost::function<void ()()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()()> >, boost::_bi::value<boost::function<void ()()> > > > >::run() + 64
11 com.adobe.boost_threads.framework
0x04bf402d thread_proxy + 141
12 libsystem_c.dylib
0x95774ed9 _pthread_start + 335
13 libsystem_c.dylib
0x957786de thread_start + 34
Thread 22:
0 libsystem_kernel.dylib
0x924e083e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95778e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9572942c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x925eae62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
0x9255c37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore
0x925be67f MPWaitOnQueue + 200
6 com.adobe.dvacore.framework
0x04cca81a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework
0x04cc66da boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.Encore
0x006a8dc9 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework
0x04cc316d dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()()> const&, boost::function<void ()()> const&) + 109
10 com.adobe.dvacore.framework
0x04cc4060 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()()> const&, boost::function<void ()()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()()> >, boost::_bi::value<boost::function<void ()()> > > > >::run() + 64
11 com.adobe.boost_threads.framework
0x04bf402d thread_proxy + 141
12 libsystem_c.dylib
0x95774ed9 _pthread_start + 335
13 libsystem_c.dylib
0x957786de thread_start + 34
Thread 23:
0 libsystem_kernel.dylib
0x924e083e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95778e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9572942c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x925eae62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
0x9255c37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore
0x925be67f MPWaitOnQueue + 200
6 com.adobe.dvacore.framework
0x04cca81a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework
0x04cc66da boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.Encore
0x006a8dc9 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework
0x04cc316d dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()()> const&, boost::function<void ()()> const&) + 109
10 com.adobe.dvacore.framework
0x04cc4060 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()()> const&, boost::function<void ()()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()()> >, boost::_bi::value<boost::function<void ()()> > > > >::run() + 64
11 com.adobe.boost_threads.framework
0x04bf402d thread_proxy + 141
12 libsystem_c.dylib
0x95774ed9 _pthread_start + 335
13 libsystem_c.dylib
0x957786de thread_start + 34
Thread 24:
0 libsystem_kernel.dylib
0x924e083e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95778e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9572942c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x925eae62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
0x9255c37d TSWaitOnConditionTimedRelative + 136
Glad that worked. Phantom menu is often associated with a corrupt project, but will sometimes work.
FYI, post only the beginning of error logs unless asked by staff, who will usually ask for something by PM.
Similar Messages
-
Encore CS5 crashes on importing _sessionFiles....ac3 for blu-ray.
Ok, for starters, I've been using cs3-4-5 for a while to create DVDs, no problem whatsoever. Even with ADL (Adobe Dynamic Link). I've been able to burn 1 perfect blu-ray project, it was on a fresh install of CS5. Since then Encore CS5 keeps freezing when re-importing the files right after the transcoding. It always freezes at the same place on many different projects;
The filename is: _sessionFiles_Asf_session_1_audio.ac3
I've tried many things: run as admin, holding ctrl/shift/alt on startup, cleaning cache. I even used the compressed files from the transcoded folders. My audio and video are of the same length. I just re-installed the suite today just to try it again on a clean install.
I've also tried the audio as pcm:
Here are my specs:
OS Name
Microsoft Windows 7 Ultimate
Version
6.1.7601 Service Pack 1 Build 7601
System Type
x64-based PC
Processor
Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date
American Megatrends Inc. 0501, 5/9/2011
SMBIOS Version
2.6
Installed Physical Memory (RAM)
8.00 GB
Total Physical Memory
7.98 GB
Available Physical Memory
3.58 GB
Total Virtual Memory
16.0 GB
Available Virtual Memory
9.76 GB
Page File Space
7.98 GB
Hard Drive space isn't a problem, I have more than 3tb of free space.
Any feedback would be really appreciated!I was able to burn a blu-ray disc with my latest project but not without any hassles!!! I had to remove all audio from the menus except the main one. The software allows me for 1 menu with audio along with my main timeline. If I add audio to another menu, it crashes.
My project is a 4cam live show with 1 audio track.
The source format is from my HDV Camera. So it's a .m2t file.
The audio track is from the soundboard, a .wav file.
Edited in Premiere pro CS5
In Encore:
I'm using Dynamic Link ( I also tried with a rendered .mkv file of the project)
4 menus: Main, Setlist, Setlist2, Credits
1 popmenu
audio for menus are high quality mp3s
OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
System Type x64-based PC
Processor Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0501, 5/9/2011
SMBIOS Version 2.6
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.98 GB
Available Physical Memory 2.01 GB
Total Virtual Memory 16.0 GB
Available Virtual Memory 7.86 GB
Page File Space 7.98 GB
files info:
General
ID : 255 (0xFF)
Complete name : A:\Napalm Death.m2t
Format : MPEG-TS
Commercial name : HDV 1080i
File size : 9.39 GiB
Duration : 49mn 48s
Start time : UTC 2011-10-14 22:10:51
End time : UTC 2011-10-14 23:00:29
Overall bit rate : 27.0 Mbps
Maximum Overall bit rate : 33.0 Mbps
Encoded date : UTC 2011-10-14 22:10:51
Video
ID : 2064 (0x810)
Menu ID : 100 (0x64)
Format : MPEG Video
Commercial name : HDV 1080i
Format version : Version 2
Format profile : Main@High 1440
Format settings, BVOP : Yes
Format settings, Matrix : Custom
Format settings, GOP : M=3, N=15
Codec ID : 2
Duration : 49mn 48s
Bit rate : 25.3 Mbps
Maximum bit rate : 25.0 Mbps
Width : 1 440 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 29.970 fps
Standard : Component
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Interlaced
Scan order : Top Field First
Compression mode : Lossy
Bits/(Pixel*Frame) : 0.542
Stream size : 8.79 GiB (94%)
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Audio
ID : 2068 (0x814)
Menu ID : 100 (0x64)
Format : MPEG Audio
Format version : Version 1
Format profile : Layer 2
Codec ID : 3
Duration : 49mn 47s
Bit rate mode : Constant
Bit rate : 384 Kbps
Channel(s) : 2 channels
Sampling rate : 48.0 KHz
Compression mode : Lossy
Delay relative to video : -63ms
Stream size : 137 MiB (1%)
General
Complete name : A:\Soundboard\Napalm Death fixed.wav
Format : Wave
File size : 545 MiB
Duration : 49mn 37s
Overall bit rate mode : Constant
Overall bit rate : 1 536 Kbps
Audio
ID : 0
Format : PCM
Format settings, Endianness : Little
Codec ID : 1
Duration : 49mn 37s
Bit rate mode : Constant
Bit rate : 1 536 Kbps
Channel(s) : 2 channels
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Stream size : 545 MiB (100%)
I've done another project and have encountered the same problems. So what I do now is main menu with audio, rest of the menus no audio.
I like Encore coz I can do popmenu with it, other softwares don't offer it. With other softwares I can do a perfect blu-ray with audio on all menus but no popmenu. That's why I'm working so hard to try to resolve the errors with Encore, so I can have projects with popmenu!!! If other softwares would allow for popmenu I would drop Encore. -
Encore CS5 crashes on importing assets
I am running CS5 on a fresh install with Windows 7/ 64 bit with 8GB RAM on 2.66GHz quad CPU, NVidia GeForce 8800GT video card with latest video drivers. I also have a Matrox MX02 Mini installed. Photoshop CS5 and PremierePro CS5 so far work perfectly. Encore CS5 will run but crashes when I try to import an asset. It doesn't matter what kind of an asset it is (wav, mp3, avi, mpg, etc.), it will crash. Encore will show a window which says "Preparing Transcoding Settings", tries to import the aset, says that it has 20 or 30 minutes to go (even for tiny files), and then it crashes. The crash involves that same message window blinking for a while (looks weird), and then the program crashes and an error message appears. I am running the latest CS5 updates from Adobe (updated today). However, the crashing of Encore CS5 happened even before today's update. I need to burn a DVD pronto but I'm stuck. Please help.
Sorry when I see disappointment and frustration and when I see someone's going to leave Adobe.
I have your same "gear" and everything works ok.
Just in case you haven't jet done it:
-download Encore update and leave it on your desktop
-uninstall completely the suite and eventually all third plug-ins
-run Adobe cleaner or go to register and clear everything that mentions your suite
-re-start your pc
-re-install your suite with every antivirus and/or antiadware, spyware switched off (obviously don't stay connected with internet)
-after that update your Encore
-swith on your antiviruses and re-connect with internet
-let Adobe Updater modify your other applications.
See what happens.
Apply one by one your third plug-ins
If this will work you had to give me a pizza
Don't forget to run your applications as administrator
Ciao -
Workaround? Encore CS5 crashes when I click "open file"
I'm running Encore CS5 on a Windows 7 machine. The project resides on an external hard disk, and was created using CS4 on a Windows XP machine.
When I first start it up, it opens my project file just fine. However, if I then click "Open project" to close the current project and open a different one, CS5 crashes and burns with the usual "shut down" error message.Here again you are facing a menu related problem.
Again the same advise :
I would advise you not to uninstall Encore CS4. Both CS4 and CS5 can co-exist on the same system. This is because there might be some plug-ins that CS4 might be using and not CS5 which may cause some problem.
Other option could be to open your project and delete the menus in the project and re-import them again. But this is just a guess because most of the time I have seen menus causing problems from one version to other.
Good luck.
Ramesh. -
Hello,
since I've upgraded from CS4 to CS5 german version encore crashes after a short time. If I try to open a project, I get the foolwing message in german:
"kein Zugriff" . I've tried to install encore a second time, but the problem even so exists.
Please help.
Thanks
JörgMore information needed for someone to help
http://forums.adobe.com/thread/416679
Some specific information that is needed...
Brand/Model Computer (or Brand/Model Motherboard if self-built)
How much system memory you have installed, such as 2Gig or ???
Operating System version, such as Win7 64bit Pro... or whatevevr
-including your security settings, such as are YOU the Administrator
-and have you tried to RIGHT click the program Icon and then select
-the Run as Administrator option (for Windows, not sure about Mac)
Your Firewall settings and brand of anti-virus are you running
Brand/Model graphics card, sush as ATI "xxxx" or nVidia "xxxx"
-or the brand/model graphics chip if on the motherboard
-and the exact driver version for the above graphics card/chip
-and how much video memory you have on your graphics card
Brand/Model sound card, or sound "chip" name on Motherboard
-and the exact driver version for the above sound card/chip
Size(s) and configuration of your hard drive(s)... example below
-and how much FREE space is available on each drive (in Windows
-you RIGHT click the drive letter while using Windows Explorer
-and then select the Properties option to see used/free space)
Windows Indexing is BAD http://forums.adobe.com/thread/676303
While in Properties, be sure you have drive indexing set OFF
-for the drive, and for all directories, to improve performance
Some/Much of the above are available by going to the Windows
Control Panel and then the Hardware option (Win7 option name)
OR Control Panel--System--Hardware Tab--Device Manager for WinXP
Plus Video-Specific Information http://forums.adobe.com/thread/459220?tstart=0
And, finally, the EXACT type and size of file that is causing you problems
-for pictures, that includes the camera used and the pixel dimensions
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0
What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0
For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en
For Mac http://mediainfo.massanti.com/
Read Bill Hunt on editing a VOB/MPG file http://forums.adobe.com/thread/464549?tstart=0
Edit Vob http://premierepro.wikia.com/wiki/FAQ:How_do_I_import_VOB_files_/_edit_a_DVD%3F
Read Hunt on Using MOD/TOD files http://forums.adobe.com/thread/699990?tstart=0
Also, For Windows (not sure about Mac) This is aimed at Premiere Pro, but may help for Premiere Elements
Work through all of the steps (ideas) listed at http://forums.adobe.com/thread/459220?tstart=0
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section at the troubleshooting link
My 3 hard drives are configured as... (WD = Western Digital)
1 - 320G WD Win7 64bit Pro and all programs
2 - 320G WD Win7 swap file and video projects
3 - 1T WD all video files... read and write -
Encore CS5 crashes before it starts up
Hi Everyone
I'm new here but have a couple of problems with CS5..I'll post the After Effects problem in the appropriate forum.
Anyway I can't seem to launch Encore, I've tried deleting Prefs, Un-Install, Re-Install
The app boots, I see the Adobe Graphic then as it cycles through the filters it crashes - Any ideas?
I'm running a 2x 2.28GHz Quad-Core Mac Pro 3,1
Mac OS X 10.6.7
20gb RAM
300gb of available space on the App hardrive
Any thoughts, solutions would be gladly welcome
RobDo you have third-party VST plug-ins installed on your system? If so, keep launching Encore; once all of the VST plug-ins that it doesn't like are added to the black list, it should start normally.
And no, I have no idea why Encore cares about VST plug-ins at all.
-Jeff -
Encore CS5 Crashing System during Transcodeing
I'm having the same issues as some other users. I've successfully completed 20+ projects on the same system but recently I've had a problem with the system crashing while transcodeing the video, it never makes it to the transcodeing audio step. No warnings or error messages. I've tried all of the troubleshooting tips mentioned in other threads with no luck. And it happens when output is a DVD Disc or a DVD Image.
Two things I've noticed that others with this issue haven't mentioned:
after the 3rd crash I went through every setting and noticed the Disc format had changed to Blu-Ray. Maybe I did it myself while troubleshooting but I don't think so.
I'm working on 2 projects. Project 1 is a series of lectures, 3:05 long, no menus, no graphics, chapter marks only at the beginning of each lecture. Project 2 is a concert 1:20 long. Again nothing fancy, no menus, no graphics, chapter marks only at the beginning of each song. Both projects show they have only a couple MB of free space. I thought it was weird since the size of the project was so different.
Troubleshooting so far:
Adobe software is up to date
All drivers are up to date
Powersaver and Screen Saver are turned off
40+ Gig free space on hard drive
Tried different Write Speeds - 8x has worked fine before, tired both 6x and 4x
System is not overheating
All of the build settings are correct
Thanks
JimI had been doing it during the build. I tried the Transcode now option today. Encore worked on it for about 2 hours before locking up the system. And it did lock up this time. All the other times it crashed the system and rebooted on it own. The Transcode setting have been set to Automatic every project I've done. The source material is MP4 files, same camera, same settings, same everything as the previous sucessful projects.
I did start a new test project. I ran this one as a DVD Image, all other settings the same, but this one was only about 5 minutes long. It took about an hour to trtanscode but it finished the build sucessfully.
jim -
I've tried uninstalling and reinstalling with no success. Help please.
>cs5.0
I am not sure, but I think there is an update... go to http://www.adobe.com/downloads/updates/ and check
Do you receive any error messages?
I am Windows, but I have a few saved Mac links that MAY (or may not) help
Mac and Root User http://forums.adobe.com/thread/879931
-and http://forums.adobe.com/thread/940869?tstart=0
Mac & nVidia Driver http://forums.adobe.com/thread/1075592
Mac Retina Bug http://forums.adobe.com/thread/1159632
Troubleshooting guide for Mac freeze
http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
Mac 10.8.3 Bug w/Encore and BluRay http://forums.adobe.com/thread/1198709 -
Trancode burn hangs/crashes in Encore CS5 but works fine in CS4
Hi,
I've been reading lots of stuff in the threads about Encore CS5 crashing at various times, and I wanted to see if someone could shed some light on my circumstances..
Windows 7, LG Blu-ray burner, everything always worked fine in CS4.
I had been using Encore CS4 to burn my Premier CS5 projects because I couldn't ever get Encore CS5 to work prior to the latest update..
I did a new project in CS5 and when I did a rough cut burn it worked ok..
Since then, no joy.. It imports it from PP to Encore (CS5) and starts rolling, but then seems to freeze along the way in transcoding and crash. If I load the same project saved by Encore CS5 and try burning to blu-ray in CS4 it transcodes, burns and works.. So it does seem to be some difference between Encore CS4 and CS5. I really want CS5 to work for the promise of not needing to transcode AVCHD, and make it look worse
Couple of things to note that may or may not matter:
I read somewhere that "blank space in the timeline" crashes Encore CS5 .. I mean really? I have a couple of gaps of black in the timeline when I switch sections, but this never caused a problem before, and this seems like a bug that Adobe just couldn't have could they? For real?
I have both CS4 and CS5 installed. Does this matter? I haven't uninstalled yet, because CS4 works, and CS5 doesn't.
I have a GTX 295 (not the 285 and I did the "hack" to load and take advantage of the GPU's with the mercury engine). Everything in Premier CS5 seems to work fine, but admittedly, the one time I did get Encore CS5 to work, this was not in enabled and now it is.. Could this really matter?
Right after I post this I'll be doing that roxio update thing, but I have a pretty fresh copy of Win 7, totally updated that I the only thing I do with it is use it for Premier, so the point is I don't have a bunch of junk installed and use to for all sorts of other stuff.
I really want to fix this because I have noticed that after CS4 transcodes and I burn the blu-ray, it doesn't seem to look as good.. And since nearly all my footage is in AVCHD, and it wouldn't need to transcode it, this not only saves time, it probably looks better, so this would be a super powerful feature of Encore CS5 I really want to take advantage of..
Any ideas?Thanks for the tips..
I changed every file including the name of the project to have no spaces.. I also don't have any breaks in my sequence, I'm not using a timeline, I'm just importing the sequence straight into Encore...
I don't think the GTX 295 thing could be related the only issues I'm having are in Encore, not Premier Pro..
But I guess the news now is that everything seems to be working pretty well and it looks to be transcoding, but I keep getting a:
"Blu-ray Object: Sequence 01/Cozumel_2010.prproj, Export file not found"
The Sequence part is obviously the name of my project file..
I've been trying to read about why this would come up, but no one seems to have an simple answer.. I've cleaned the media cache and renamed the project, but the old project name gets the same error..
And here is the point, as stated before, I open the exact same Encore project in Encore CS4, and bingo everything works..
D.J. -
Adobe Encore CS5 (Mac) crashes when I create a new project
Hey everyone,
I am running Mac OS X Lion (10.7.3) on a MacBook Pro (Spring 2011).
I just installed Encore CS5 fresh off my Master Collection CS5 DVD. When I open Encore and start a new project, once I have my settings configured, I click OK. It waits a few seconds, then Encore crashes. Adobe Application Manager sees no updates available (so no bug fixes, apparently?). What's the use if I can't even start a brand new project?
I know my details are vague, but if anyone needs additional information, let me know and we'll try to get this solved.
Any help would be appreciated, thank you!Are you saying that you did not install the whole MC? Have you installed at least Premiere and Adobe Media Encoder?
I wnder if there is an install issue. Encore is only provided with Premiere, and I don't know what happens if it is installed without it.
If that is not it, look at this. It is not specific to Encore, but may be relevant.
Troubleshoot system errors and freezes | Adobe software on Mac OS 10.x
http://kb2.adobe.com/cps/824/cpsid_82414.html -
Encore CS5.5 New Install crashes when I assign a drive to the project - Win7
Encore CS5.5 open fine but when I have assigned a drive and named the project then enter, it crashes with this error:
"Microsoft C+++
Runtime error
Program: C:\Pr....
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information."
Then when I chose OK it says "the application has stopped running and Windows will search for a solution" of course it can't find one and so it closes the program.
This is a new install and the first time I've tried to run Encore on this new computer.
I've been editing in Premiere and exporting out thorugh AME just fine, but now I need to make a DVD and Encore won't stay open because of this error.
I've tried opening to another drive beside the raid but I get the same error.
I also have a Matrox MO2 aqttached but that doesn't seem to be a problem with Premiere either.
Can you help?
This is Win7 on an Asus P9X79 MB with Intell i73930 and 16 gigs of ram.>This is a new install and the first time I've tried to run Encore
Have you checked to see if there are any updates for Encore?
All Adobe updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product http://www.adobe.com/downloads/updates/
Have you also made sure Win7 is updated?
And, some other things to check...
As well as the below, right click the Encore icon and select Run as Administrator, which is NOT the same thing as running the computer with the Administrator account, and which fixes several "odd" problems... To create a two layer DVD (or a BluRay?), you MUST have Encore set to use the Run as Administrator option
Run as Administrator http://forums.adobe.com/thread/771202
-Set to always "run as" via icon http://forums.adobe.com/thread/969395
Odd Errors http://forums.adobe.com/thread/670174
Long File Names or odd characters cause problems
Read http://forums.adobe.com/thread/588273
And #4 http://forums.adobe.com/thread/666558
And This Message Thread http://forums.adobe.com/thread/665641 -
ENCORE CS5.0 CRASHES EVERYTIME WITH WINDOWS 7 - 64BITS
Hello the forum,
I am really desappointed with ENCORE CS5.0
When we used this soft in CS4 Version with WINDOWS XP on a Laptop computer, it runs slowly, but it runs.
we called the Adobe support and after a lot of discussions, they said that we need to have a better computer for these softwares (PREMIERE and WEB suite)
We bought the CS5.0 version and a new PC : (october 2010)
DELL Studio XPS 8100 - Intel Core i5 processor (3.2 Ghz - 4 Mo)
Memory 4 x 2 Go - 1333 MHz DDR3 Bicanal
DD 1.5 To Serial ATA 7200 Tr/mn
graphic card : 1 GB NVIDIA GeForce GTX 460
Windows 7 - 64 bits
with this new PC, we immediately have the problem : impossible to open it correctly, very long, and when its opens, it blocks when we try to do something.
we recontacted the Adobe Support (France) and after a lot of trials (sending files, direct manipulations on our PC), they didn't understand and say that we have to wait for CS5.5 version which must solve the problem. they will contact us as soon as the version will be available in order to obtain it with a special price, in respect of the client damage. But we have never been informed, and when we call them to know when we can have the new version, they say it's too late, no special price possible,....
so we never know if this CS5.5 solve the problem
QUESTION :
Is there somebody who had this problem and is there a solution ?
we are sure that the problem is between ENCORE and Win7 but how to solve it
hope my english is clear enough !
thanks for your help in this matter
SDFA laptop for video editing must have a LOT of power... such as the below
Some ideas for a Laptop Video Editing PC from past discussions
http://www.sagernotebook.com/
http://forums.adobe.com/thread/957472
http://www.adkvideoediting.com/
http://www.tigerdirect.com/applications/searchtools/item-details.asp?EdpNo=637440&csid=ITD &recordsPerPage=10#
-NOTE only 1 hard drive in above, so you will need to add a 2nd drive or use eSata for video files
-or Google "ASUS G74SX-BBK7" (without the quote "" marks)
For effective HD video editing, a laptop with the following
-the newer Intel sandy bridge 2720 or 2820 quad processor
-and nvidia graphics preferably the 460m, 485m is a bit much
-1280x900 display with OpenGL 2.0-compatible graphics card
-and 8 or 16 gig ram and Win7 64bit Pro
-and 2 internal 7200 HDDs minimum
This message has a really good graphic about requirements
CS5 Requirements http://forums.adobe.com/thread/810750
About Requirements http://forums.adobe.com/thread/618058
Disk Configurations http://forums.adobe.com/thread/878419 -
Encore CS5 fails/crashes/freezes...can anyone advise?
Hi,
I am having problems with Adobe Encore CS5, Master Collection. I am having this with both my hi-end PC and laptop of the following spec:
HP Z800 Workstation
Intel Xeon CPU X5650 @2.67 GHz (12 Core)
6.00GB RAM
Win 7 64-bit
HP Elitebook 8740w
Intel Core i7 CPU Q820 @1.73GHz
8.00GB RAM
Win 7 64-bit
Upon starting a new project, Encore fails pretty much every other time when you do one of the following actions:
when you import m2v files as assets
when you import a PSD file as a menu
when you click 'Save' (but it does save the project)
when you start to build a DVD
when it is approaching completion of building a DVD but still writing out the disc (upon trying the disc it does work)
when you start to build a DVD, Encore fails and you cannot eject the disc from the tray unless you hard re-boot the pc.
A very annoying and time consuming problem, that must be a software issue as I have just had my Z800 maintained and had CS5 suite re-installed. This project I am creating is not even an HD set-up, it's only 720x576. It is just me or does Encore CS5 appear to be very 'flakey' and unsupportive as it doesn't even have the library as part of the install.
Can anyone from Adobe please advise me? Or has anyone else had similar issues to the above?
ThanksThese problems are not normal, and I am not sure what you mean by it being a "software issue." Encore users do experience more problems with Encore than other apps in the Adobe suite, and often have to use workarounds, but you are experiencing a very high level of problems that reflect that someone more is wrong.
Some users need to run Encore "as administrator" (right click, "run as administrator").
Do all operations with no disk in the drive and build to a folder or image.
Any difference?
as it doesn't even have the library as part of the install.
That is not normal, although it happens.
For CS5 download:
http://kb2.adobe.com/cps/853/cpsid_85388.html
For CS4 (also includes install by disks):
http://kb2.adobe.com/cps/408/kb408826.html
I would first confirm that you do not have the "LIbrary" folder where Encore is installed. For me (win7, CS5) it is at c:\Program Files (x86)\Adobe\Adboe Encore CS5\Library.
If Library is there, is the content in it?
If every thing else in the Adobe suite seems okay, you can try a repair install. See the CS4 link above.
To check where Encore is pointed for library:
Edit -> Preferences -> Media and check Library Content Location: -
Encore CS5 Runtime Error & crashes - HELP!
Hi everyone
I have installed Encore CS5 with Premiere Pro CS5 and used it to successfully burn a DVD. Today however, when I complete the New Project tab with the name & location/project settings and click OK, there is a pause of about 3 seconds and then a pop up box:
Runtime Error! Program: C:\...
This application has requested the Runtime to terminate it in am unusual way.
Please contact the application's support team for more information.
I have looked through the forums etc and the only possible solution was to turn off DLA, but i cannot see how to do this in Windows 7.
If anyone can help I would be most greatful, I don't see why I was able to burn a DVD without this problem last time.
Thanks!I know this is an old thread, but I've been getting this recently and managed to find a solution.
Just for future reference this what I did, though not sure exactly which fixed it!..
I uninstalled Encore CS5
I also uninstalled some software related to the LG Bluray writer I had installed:
Cyberlink Power2Go
Cyberlink PowerStarter
Cyberlink LabelPrint
Cyberlink PowerProducer.
2 other programs I uninstalled: (less likely to cause a problem, but I was not using them)
Google Earth
ArcScan stitch-delux
Reboot
Use CCleaner to clean registry.
Disconnect internet
Disable Mcafee virus scan
Reinstall Encore CS5... then it all seemed to work ok, could create new projects etc.
My PC is running Windows 7 32bit. The LG writer is a BH10LS30 -
Encore CS5.1 crashes when starting up
I am a Mac user and have been able to use Encore CS5.1 without problem.
After failing to burn a DVD, it started freezing everytime I try to start it up.
Encore doesn't respond and I have to "force quit" to finish it.
My mac is OS 10.6.8. I also use Premiere Pro CS5.5.
Any trouble shooting advices, please?Thank you John!
I tried many things, but finally could solve the trouble!
First, I tried un-installing and re-installing, FAILED.
But the repair software somehow fixed the errors of preferences.
http://www.digitalrebellion.com/promaintenance
I appreciate another Jon for posting and developing the software.
4.Jon Chappell,2011/07/21 10:59 in reply to davidbeisner2010
Instead of booting into the root user account, couldn't you simply type the following into the Terminal?
sudo /Applications/Adobe\ Premiere\ Pro\ CS5.5/Adobe\ Premiere\ Pro\ CS5.5.app/Contents/MacOS/Adobe\ Premiere\ Pro\ CS5.5
CS Repair fixes permissions problems, so that's worth a try too:
http://www.digitalrebellion.com/promaintenance
(disclosure: I am the developer of this software)
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