Error while transfering catalog items to shoping cart...

Hi
We are on SRM4.0 and ECC5.0 and Requisite BugsEye4.0.
Trying to create shopping cart with descriptive items.
Item is added and then select the item to check the details before ordering.
Then getting following error message.
URL http://xxx:1080/sap/bc/gui/sap/its/bbpsc02/~flNUQVRFPTg2OTIuMDA2LjA0LjAx==== was not called due to an error.
Note
The following error text was processed in the system SR2 : Templateinterpretation abgebrochen, Template nicht vorhanden.
The error occurred on the application server cov6601_SR2_00 and in the work process 1 .
The termination type was: RABAX_STATE
The ABAP call stack was:
Function: B46C_ACC_OBJECTS_DESCRIPTION of program SAPLBBP_BD_DRIVER_46C
Function: META_ACC_OBJECTS_DESCRIPTION of program SAPLBBP_BD_META_BAPIS
Function: BBP_PDH_ACC_GET_DESCRIPTION of program SAPLBBP_PDH_ACC
Form: ITMOVERVIEW_MAP_PBO of program SAPLBBP_SC_UI_ITS
Module: ITMOVERVIEW_MAP_PBO of program SAPLBBP_SC_UI_ITS
In ST22 it says "ITS_TEMPLATE_NOT_FOUND"
Trigger location of Runtime error points at module B46C_ACC_OBJECTS_DESCRIPTION.
What could be the problem?
Please share your experience.
Thanks in advance
Jagdish

Hello Jagdish,
The dump "ITS_TEMPLATE_NOT_FOUND" is generated because the system called a dynpro that should not be called.
In your case, this is due to the RFC call.
Check that your RFC destination as got the correct user/password. Because if not, the system asks you to enter the credentials when requesting this RFC function. As this is not taken into account by the SRM web service, ITS failed (no corresponding template).
Test your RFC destination in SM59.
If ok, you can execute BBPSC02 in SAP Gui mode, add your SC item, and see the exact screen.
Rgds
Christophe

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