First generation ipod touch says ipod is disabled and won't unlock or allow me to unlock. what should i do?

first generation ipod touch says ipod is disabled and won't unlock or allow me to attempt to unlock. how do i fix it?

Try this.
http://support.apple.com/kb/HT1808
Apple tip page for putting iPod in recovery mode.
Worked on mine for the same problem.

Similar Messages

  • My ipod touch says it is disabled and to connect to itunes, but it won't let me.  It is froze....what can I do?

    My ipod touch says it is disabled and to connect to itunes, but it won't let me.  It is froze....what can I do?

    Connect in recovery mode to restore, explained in this article: iOS: Unable to update or restore
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    copied from iPhone and iPod touch: Wrong passcode results in red disabled screen

  • Ipod touch says it is disabled and connect to iTunes

    My daughters Ipod Touch was dead and needed recharged.  We recharged and when we turned it on it says Ipod disabled must connect to iTunes.  We did this and nothing happened.
    THe Ipod Touch is locked up on that screen.
    Help..........Dirk

    Restore, if iTunes will let you.  Everything except the password will be restored.  Connect via cable to the computer that you use for sync.  Be forewarned that it takes a long time.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • HT4623 my ipod touch says it is disabled, connect to itunes, what do i do ?

    hi, my daughters ipod touch says it is disabled and needs connecting to itunes, what do i need to do, i havent got a clue......?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
      Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT1212 my itunes says it can not sync my ipod touch key in password on the device but my ipod touch says ipod disabled connect to itunes and doesnt give a option for my password how do I unlock my ipod

    my itunes says it can not sync my ipod touch key in password on the device but my ipod touch says ipod disabled connect to itunes and doesnt give a option for my password how do I unlock my ipod

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • HT4113 what do i do if ipod touch says ipod disabled connect to iTunes

    what do i do if ipod touch says ipod disabled connect to itunes

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • My ipod touch says ipod is disabled what do i do to undisable it?

    My Ipod Touch says (ipod is Disabled) how do I undisable it? So I can use it.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • HT4623 My iPod Touch is te 4th generation with iOS 4 only... The desktop that it used to connect with was broken and I couldn't update my iPod touch as all content is linked to the iTunes on that broken PC. What should I do?I won't erase all my music reco

    My iPod Touch is te 4th generation with iOS 4 only... The desktop that it used to connect with was broken and I couldn't update my iPod touch as all content is linked to the iTunes on that broken PC. What should I do?I don't want to erase all my music recording. (couldn't back up easily...) my dairy, my financial record made on apps...
    If I got a new Mac book pro soon, would it helps backuping everything?

    awesome121, he does not an an iCloud account. You need iOS 5 or later for iCloud and the poster said he has iOS 4.
    awesome121 wrote:
    DO you have a icloud account?

  • My ipod touch gen 5 is disabled and wont sync, i tried to reinstall the itunes (yes, the latest version) but still itunes doesnt recognized my device. help :(

    My ipod touch gen 5 is disabled and wont sync, i tried to reinstall the itunes (yes, the latest version) but still itunes doesnt recognized my device. help

    Did you place the iPod in recovery mode? That is required for a disabled iPod
    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT201263 My ipod touch does not restore properly and comes up with an unknown error (9). What do I do?

    My ipod touch does not restore properly and comes up with an unknown error (9). What do I do? I have tried restoring it a few times and it keeps coming up with this error. Yet on Itune on my computer, it tells me that the ipod software is up to date. ipod screen is just showing the itune logo and a usb connector.

    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
    http://support.apple.com/kb/TS3694#error9

  • Problem with my Ipod 4...always hanging and not able to surf anything ???what should I do??

    Problem with my Ipod 4...always hanging and not able to surf anything ???what should I do??

    - If Safari is having problems, go to Settings>Safari and delete cookies, history and cache
    - Also try the following one at a time:
    - Reset. Nothing will be lost
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod.

  • I updated my first generation iPad to version 5.1.1 and won't go past the setup screen that asks if I want to use the iPad locator. I can go back but can't get any further.

    I updated my first generation iPad to version 5.1.1 and won't go past the setup screen that asks if I want to use the iPad locator. I can go back but can't get any further

    I just updated my original iPad 32 GB WiFi to iOS 5.1 about fifteen minutes ago.  But I did it with the system restore feature in iTunes.  So it wiped out everything on my iPad.  But it did work.  Then I restored an earlier backup and all went fine.  Maybe you could try backing up your iPad and then using Restore to get it back to factory settings to see what happens. 

  • My question is that my ipod touch say ipod disabled

    my ipod 8gig says ipod disabled connect to itunes but itunes doesnt reconize it

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Ipod touch says it is disabled, what do i do

    new to apple,  son's old ipod touch has "ipod is disabled , connect to itunes" on screen,  when I connect to itunes it says that it is locked,  what do I do

    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808

  • Ipod is saying it is disabled and to connect to itunes but when i connect to itunes it says i have to enter a password..., ipod is saying it is disabled and to connect to itunes but when i connect to itunes it says i have to enter a password...

    ipod touch is saying it is disabled and to connect to itunes but when i do it asks for a password ?

    copied from iPhone and iPod touch: Wrong passcode results in red disabled screen
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    If the issue continues after updating and restoring your device, refer to this document.

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