Fixing the problem with the Device Not Recongized by WMP and Mediasource problem with MTP devi

PLEASE READ THE WHOLE THING!!! I KNOW IT SOUNDS LIKE MANY OTHER FAILED SOLUTIONS BUT YOU HAVE TO READ THROUGH MY WHOLE POST TO MAKE IT WORK!!!TRUST ME!!!
ok, now I read this a billion times, and felt that I was the only idiot that had a "bad" computer that didn't allow me to use my Zen mtp device... but it turns out I was more idiotic than I thought. I hope this helps those who have the same problem I had...here goes...
When you go to the Creative Labs website, go to Support, then Knowledge Base, then go to the MP3 players picture in the PRODUCT CATEGORY and click on it. You need to follow the steps that are described on the SID0053 Product Article. Then click on the Editing the System Registry link towards the bottom and it will tell you what to do...BUT there is something that I never ever did right and I bet lots of other folks didn't do right either. Once you are in the USB Properties seccion of the registry, YOU ACTUALY HAVE TO ADD THE WORD "EVERYONE" INTO THE ALLOWED SECCION!!! Not just because it says "Administrators" and what not means that EVERYONE IS ALLOWED, allow the word "everyone"thne click OK. Now, I did this with my Zen Touch on and plugged into the USB port and without the word DOCKED on it, as it wouldn't dock for me before this. that's it... hope it works for you, if it does then almost instantly the word DOCKED should appear on your MP3 player's Display. Hope that everyone has the same luck as I did. if not, I'll pray for you, I know how frustrating this problem is because I delt with it for toooooo long.

I had a similar problem with my Zen Touch, but the only symptom was not being able to install MediaSource or the Software Suite. I got the same messages that you did. I was able to use Windows Explorer to add/edit/remove files, but I wanted the Zen Media Explorer so that I could create playlists. After about 2 days of research and trial and error, I ended up fixing it by uninstalling/reinstalling the drivers.
If you don't know how to do that, here are instructions...
I'm using XP SP2, btw, so if you're using another version of Windows, it might be slightly different...
) With the Zen connected, Right-click on "My Computer"
2) Select "Properties"
3) Click on the "Hardware" tab and select "Device Manager"
4) Right Click on "MTP Device" (or MTP Media Player) and select "Uninstall"
5) Disconnect the player from the computer, wait about 5 secs, and reconnect.
When you reconnect it, the drivers will be reinstalled. Try running the setup again after that.
If that still doesn't work, look for random optional Windows updates, maybe?...esp. PlaysForSure, WMP, or USB/mobo/INF/Chipset driver updates...or maybe when it says "Setup could not detect and portable device on your system. Setup will now install the necessary drivers to enable your device to be detected," it actually <i>is</i> doing something, but it isn't apparent until you reinstall the driver. To be honest, I just don't know. The computer I'm using is only a few months old and I didn't have any problems installing on an older computer.
Oh well. I hope that fixes your problem.
As far as the problem with the 360 connectivity, I'm sorry I can't help you there.Message Edited by potestasx on -03-2006:28 PM
Message Edited by potestasx on -03-2006:45 PM

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