HELP! I just updated my iphone 4s to the new ios7 software, and all of my photos have disappeared!!!
Hi All,
Having a slight panic. I just updated my iphone 4s to the new software...was transferring my photos to my iphoto app on my macbook. I then realised that ALL of my recent photos (including albums) were no longer in my camera roll etc....
I cannot remember if I backed up before doing so (pretty sure I did) but I have tried using Wondershare Dr.Fone to recover them as well as searching my backup library on my macbook.
They MUST be somewhere?! Can anyone help??
I realised suddenly when all the recent 100s of photos on my iPhoto were blank...!
Bee x
Hey Gavinchick,
Thanks for the question. I understand you are experiencing issues after updating your iPhone to iOS 7.0.6. If you have not already done so, you may want to restart or reset the device:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the above steps do not resolve the issue, you'll want to restore your device with iTunes in recovery-mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If your device is not recognized in iTunes for Windows while in recovery-mode, see this article (specifically Step 4):
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M.
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