HT1338 My mail will not delete. When I move it to trash and then delete it within a few minutes it has all bounced back in again. Checked my preference settings and all seems to be in order. Any ideas how to resolve this frustrating problem?
My mail will not delete. When I move it to trash and then delete it, within a few minutes it has all bounced back in again. Checked my preference settings and all seems to be in order. Any ideas how to resolve this frustrating problem?
That sounds like a compatibility issue with an add-on that you have installed, as reported by a number of users in both Firefox 22 and Firefox 23 over the last couple of months. If you would provide a listing of your installed extensions ''(as you were prompted to do when creating this thread)'' maybe one of us can advise you which extension is the mot likely culprit. You will need to re-install Firefox 23 to do further diagnostic testing.
As far as the compatibility of Firefox 23 and Win XP SP3, Mozilla has verified they are compatible and not one user ''(including me on two separate PC's)'' has reported a problem with compatibility.
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If you bought the machine new yourself, and did not enter a password when configuring it, leave the field blank.
If you bought it used, then you need to reset the password, as described here:
Apple Article to reset the password -
Since a recent Itunes upgrade I've lost the settings facility in home sharing to import tracks not in my library. When I check for updates I'm running the latest version. Any ideas how to resolve this?
Sadly, the iPhone 3G can not be upgraded beyond iOS 4.2.1.
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purchased new songs from itunes and when I clicked on the Sync button those new songs are not added to my ipod nano. Have any idea how to resolve this problem?
Do you have the right boxes checked to sync the music to your iPod?
iTunes: Syncing media content to iOS devices and iPod
Do they play in iTunes on the computer?
Have you successfully synced music form this iTunes library/computer before? -
I updated my itunes this morning, and now I keep getting an error message when trying to burn a disc. Any ideas how to resolve this?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I tried to install up date 3.6.13 and received error message that I didn't have the system permissions required to install it. I am the administrator on my Mac Book Air? Any ideas how to resolve this?
* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
i tried to purchase hotspot shield vpn but it says contact itunes support to complete the transaction, any ideas how to resolve this ! when i try to contact itunes support it just takes me aroudn in circle to a some page which does not resolve my problem.....
You need to contact support. There is no workaround:
http://www.apple.com/support/itunes/ -
TS1702 my Justin.tv app doesn't have sound....any idea how to resolve this problem?
my Justin.tv app doesn't have sound....any idea how to resolve this problem?
Hi. I was having this problem too but the sound works for me when I plug in the headphones. I guess it's more of a workaround but I'm happy with it. Hope this helps.
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'Attach file' window keeps crashing whichever program uses it. Any ideas how to resolve this?
When attempting to attach a file with Firefox, Safari or Thunderbird Mail, once opened the application stalls and I have to Force Quit. Any tips on how to resolve this?
I don't know why this error occurs, unless you have attempted to downgrade iTunes.
This method should get you up and running again.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
Since upgrading to Firefox 4.01 and now 5 the Cusomise Toolbar function does not appear when selected. No error message appears and there is no resonse whatsoever. I am running on an XP sp3 desktop. Firefox 5 seems to run fine on my Windows 7 laptop but the desktop just doesn't want to work.
Many users have restored the functionality of Google toolbar by installing the '''''Add-on Compatibility Reporter''''' extension. Google needs to test the toolbar in Firefox 5 and change one line of their code to make it compatible with Firefox 5.
Add-on Compatibility Reporter: https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/ -
One song will play perfectly fine, but then when it switches songs it seems like it loads and then continues to load and won't play the next song! I turn home sharing on and off in itunes, and it will play a song and then the loading process repeats itself
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
I have the latest iOS 6.1.3 but Apple's Maps icon still only the 2D version. Any suggestions?
3D is not available everywhere. Read here;
http://www.apple.com/ios/feature-availability/#maps-3d-buildings-in-navigation -
Any ideas how to resolve this problem?
Hi there
I downloaded an albulm from itunes but 3 (or so) of the songs are not complete. How do I fix this without paying to download the album a second time?
thanks.Contact iTunes and request a redownload.
How to report an issue with Your iTunes Store purchase -
I updated to the latest iOS and now YouTube and the Ap store are no longer on my phone. Also, not all my music will play and if I play a song it will actually play a different song while displaying the one I chose. Any ideas how to fix this?
You have to download the individual youtube app now. It is no longer a nataive ios app from apple in ios6
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Had hard drive failure on MacBook 1.83 GHz Intel Core Duo, so had to rebuild the OS on new drive. Was on Lion 10.7.5 prior to failure, but had to reinstall Snow Leopard 10.6.3 since that was most recent OS on media I had. After finally getting ethernet connection to router working, was able to get to internet and download / upgrade to 10.6.8. I assume I can probably buy the upgrade to Mountain Lion 10.8 from there.
Problem is this, Airport will not stop self-assigning IP address for my wireless connection, and unless I can get wireless back on this laptop, doesn't make a lot of sense to continue the rebuild and reinstall of all the software that was on it prior to HD failure. Only way to my home network and router is ethernet now. Everything else on my network (Apple MacBook Pro laptops, iPhones, desktops, and non-Apple printers and laptops) is hooking up to router wirelessly fine.
Any ideas how to resolve successfully so that the airport will stop self-assigning and allow the router to assign the IP address?When see the beachball cursor, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
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