I am trying to connect my Sony DCR-TRV350 to iMovie so that I can make DVD's from family videos. I am having problems getting the video camera connected. Any advice on how to do this?

What happens when, after you connect your cam, you go to File > Import Media?
But before that, does your cam require you to export your video files upon USB connection? I have a JVC Everio HD and I have to "Export to Library" from the cam's menu first-thing. This was true even in prior iMovie versions.

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Tried unsuccessfully to restore my MBP, running the Mac OSX Lion, to factory settings. I keep getting the "can't download additional components for the Mac OSX Lion" error when reinstalling the OSX Lion. Any tips on how to resolve this problem?

Hello! Tried unsuccessfully to restore my MBP, running the Mac OSX Lion, to factory settings. I keep getting the "can't download additional components for the Mac OSX Lion" error when reinstalling the OSX Lion. Any tips on how to resolve this problem?

Hi
Given that your answer to 1. is 'pre-installed' and 3. is 'No', I think the only thing to do is to take it to an Apple store (ideally the one you bought it from) and have them reinstall it for you.
The intended solution in cases like yours is that you should be able to reboot and install even a wiped disk by using Apple's servers over the internet (you do this by restarting with 'command-r' and choosing 'reinstall Lion'). However if this isn't working for you then you need to get the store to do it. Don't let them fob you off with 'go home and try again'. Have them do it in the shop (you're still covered by Applecare warranty so it should cost you nothing save the inconvenience of the trip and possibly leaving the machine there while they fix it).
A reinstall should leave all your own personal data and programs in place.
Note for future: when you get it fixed, first thing to do is buy a cheap external drive and start keeping a backup (either Time Machine or clone with Carbon Copy Cloner).
Message was edited by: softwater

Trying to down load but get error message.... "there is a problem with the Windows Installer Package" Does anyone know how I fix this??

"there is a problem with the Windows Installer Package" Does anyone know how I fix this??
My itunes ends up being so out of date becuase I can never upgrade it.
I have a sports kit and want to make sure I am using the most uptodate version
I managed to delete the old version, just in case it was the fact it was about 10 versions out of date that was the problem but now I can't reinstall it at all......
Please help

Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.

I have acrobat pro on my lap top and recently installed acrobat pro on my Mac Mini, but the text recognition function is not working, does anyone have any advice on how to remedy this problem?

I have acrobat pro on my lap top and recently installed acrobat pro on my Mac Mini, but the text recognition function is not working, does anyone have any advice on how to remedy this problem?

On my laptop when I open up a pdf file and do a search for a particular
text phrase it prompts me to run a character analysis. Whereas on my mac
mini, when I try to engage the same process it just says it couldn't find
the phrase and doesn't even try and run a character analysis. I tried
clicking on the tool bar and the recognize text tab but nothing there seems
to do anything.
In trying to figure out the issue on my own I noticed one thing. I run a
small law firm in St. Louis and I scan in all my files to which are
subsequently emailed to my outlook account where I will save them as pdf's
to their respective folders. On my laptop when I open up an email from my
scanner I see the image of a acrobat document next to the attachment
paperclip symbol. However, when I open up the same email on my mac mini I
notice instead of an acrobat file image it shows a Preview file image (the
program used to open up pdf's before I installed acrobat).
Hope this helps!
Sincerely,
Jonathan McAllister

After moving to iCloud I can only get my email through the cloud, no new emails are making it to my home computer. Does anyone have any advice on how to fix this issue?

After moving to iCloud I can only get my email through the cloud, no new emails are making it to my home computer and .mac account. Does anyone have any advice on how to fix this issue?

Welcome to the Apple Community.
Which OS are you using.

My storage is mostly full of a category labeled "other." I'm out of memory to the extent that it won't even allow me to update apps. I have moved all photos over to my computer and my music streams through the cloud. Any advice on how to fix this problem?

My storage is mostly full of a category labeled "other." I'm out of memory to the extent that it won't even allow me to update apps. I have moved all photos over to my computer and my music streams through the cloud. Any advice on how to fix this problem?

http://discussions.apple.com/thread/3418045?tstart=60

Hi, new ipad2 user. Recieve some emails that should have images but in their place are question marks. any advice on how to fix this would be great. thanks alot..brad

Hi, new ipad2 user. Recieve some emails that should have images but in their place are question marks. any advice on how to fix this would be great. thanks alot..brad

On your iPad - go to Settings>Mail, Contacts, Calendars>Load Remote Images>On. Try that first.
You can also try a reset. Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Quit the mail and all other apps. Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

My installation freezes at 96%. Its the latest update. Any ideas on how to rectify this?

My installation freezes at 96%. Its the latest update. Any ideas on how to rectify this?

Please refer to the document : http://helpx.adobe.com/acrobat/kb/troubleshoot-installation-errors-or-freezes.html
Regards,
Ravi

When i click on a hiper link, i get the following response: firefox doesn't know how to open this adress, because the protocol (blockedhttp) isn't associated with any program.

when i click on a hyper-link, i get the following response: firefox doesn't know how to open this address, because the protocol (blockedhttp) isn't associated with any program.
My question is: how do i get this hyper-link to open?

You have blocking software to change the url to prefix blocked to the url to get '''blockedhttp:''' to prevent you from opening the file. It might be the "Blocksite" extension, but I just typed in something I blocked into the location bar and I didn't see that happen. but that might not be the same as clicking on a link.
* http://kb.mozillazine.org/Blocking_bad_sites_and_annoyances
Maybe it's from the blocked sites list used by Firefox and other browsers maintained at google, or a parental controls application.

I need a domain key for the icrop app. Any ideas on how to find this?

I need a domain key for the icrop app. Any ideas on how to find this?

Can you open the Preview program without loading a file, like by itself?
If it doesn't load then I suspect a corrupt Preview preference file.
Deleting the System Preference or other .plist file
Can you open other files with Preview, like jpg's and images?
How about other PDFs? or is it just that one you have downloaded?
Run through this list of fixes
Step by Step to fix your Mac

When I try to order a book in iPhoto it says I have empty frames on pages. But I don't. Any advice on how to correct this so I can order this book? Thanks.

When I try to order a book in iPhoto it says I have empty frames on pages. But I don't. Any advice on how to correct this so I can order this book? Thanks.

You do have one or more empty photo frames. Most often it will be a full page photo page missing behind a placed full page photo. To find it you need to go through you'd book and look behind each full page photo
LN

How can i remove pictures from my droid turbo without having to use the touch screen on the phone at all?

how can i remove pictures from my droid turbo without having to use the touch screen on the phone at all? my screen is cracked and i am waiting on a replacement phone. as far as i can tell in order to access the phone storage through my computer, i have to use the touchscreen to enable it so that the computer will see it as a camera. I can't do that as the top half of the touschscreen is unresponsive. any suggestions? teaches me to use the backup services offered in the future, but i still need a short term solution for this time.

I'm sorry to hear your screen is cracked spence425. I know its difficult to use the phone while its damaged. I'm happy you are receiving a replacement device. Have you saved any of your pictures and other data to the cloud? Here is a link about the cloud http://vz.to/1mF0GIx . Unfortunately, you will be unable to remove any data from the phone if the screen is unresponsive but if you are looking to transfer data to your new phone, it would have needed to be saved via the cloud first. Keep us posted.
Kinquana_VZW
Follow us on Twitter @vzwsupport

I am trying to connect a Windows 7 / 64 bit to an Epson printer on my Mac. The printer is hooked into the Mac via USB; the Mac is networked to a Linksys wireless router with an ethernet cable, as is the Windows box. Any tips on how to do this?

I am trying to connect a Windows 7 / 64 bit to an Epson printer on my Mac. The printer is hooked into the Mac via USB; the Mac is networked to a Linksys wireless router with an ethernet cable, as is the Windows box. I installed the current Bonjour printer services software on the Windows machine, and separately installed the driver software for the Epson printer on the WIndows machine. Running the bonjour wizard, I get an alert saying 'I don't have sufficient access to my computer to connect to the selected printer'.
The printer has 'sharing' turned on from the Mac end; this works with a Powerbook via the wireless connection. Sharing is also turned on in the Windows printer control panel for this printer (under properties). The Mac is a G5 running 10.5.8. When I try to print a page from the Windows machine it gets hung in the print queue.
Any advice how to proceed would be appreciated!
thx,

I am trying to connect a Windows 7 / 64 bit to an Epson printer on my Mac. The printer is hooked into the Mac via USB; the Mac is networked to a Linksys wireless router with an ethernet cable, as is the Windows box. I installed the current Bonjour printer services software on the Windows machine, and separately installed the driver software for the Epson printer on the WIndows machine. Running the bonjour wizard, I get an alert saying 'I don't have sufficient access to my computer to connect to the selected printer'.
The printer has 'sharing' turned on from the Mac end; this works with a Powerbook via the wireless connection. Sharing is also turned on in the Windows printer control panel for this printer (under properties). The Mac is a G5 running 10.5.8. When I try to print a page from the Windows machine it gets hung in the print queue.
Any advice how to proceed would be appreciated!
thx,

I use Microsoft Office Professional Plus 2010, when clicking a link in Outlook I always get a General Failure box stating 'The system cannot find the file specified' yet it still goes to the specified page. Any ideas on how to resolve this

I use Microsoft Office Professional Plus 2010, when clicking a link in Outlook I always get a box stating
General Failure. The URL was "http:// etc etc".The system cannot find the file specified.
Yet it still goes to the specified page. Any ideas on how to resolve this

I am having the exact same problem with Windows 7 Professional. Out of the blue, this issue just started a few months ago when running my monthly Windows Backup where I have used a USB drive for the last 3 years, and never ever had this issue before. Most
of the solutions listed on the Microsoft websites and answers deal with
"Restore" functions, not the
"Backup" itself. I have 3 folders being skipped during the backup.
So I went and changed the Backup from "let Microsoft choose files, directories, etc" to "Let me choose". I included the files and folders that were being skipped, and ran the "Backup" again, and got the same error message,
but the files that were skipped the first time were "Backed up" finally. This issue is somehow related to my "Libraries"?
The 3 backup problems are:
Backup encountered a problem while backing up file C:\Windows\System32\config\systemprofile\My Audio Books\Audio Book Recordings. Error:(The system cannot find the path specified. (0x80070003))
Backup encountered a problem while backing up file C:\Windows\System32\config\systemprofile\My Audio Books\Audio Book CD Label-Cover Art. Error:(The system cannot find the path specified. (0x80070003))
Backup encountered a problem while backing up file C:\Windows\System32\config\systemprofile\My Audio Books\Audio Book MP3 Tag Art. Error:(The system cannot find the path specified. (0x80070003))
Did a "checkdisk" - no problems. Ran a program to fix registry - no problems. All updates up to date. I guess I could eliminate these folders from the Backup folders in the
Library, and just choose them under the "Users" locations, and be done with it. But I really want to understand this, and fix it. This is within Windows 7 and may be related to Windows Media Player or
some recent Windows update. Thanks.

I am trying to get Firefox to open Vuze when I click on a magnet link, I get the following message: Firefox doesn't know how to open this address, because the protocol (magnet) isn't associated with any programme. tell me the solution

when i try to open torrent using magnet, I get the following message. Firefox doesn't know how to open this address, because the protocol (magnet) isn't association to any programme.

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I am trying to connect my Sony DCR-TRV350 to iMovie so that I can make DVD's from family videos. I am having problems getting the video camera connected. Any advice on how to do this?

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