I just bought an app Screeny on app store; but it doesn't work on my iMac. May i cancel it and get my money back?
I just bought an app Screeny on app store; but it doesn’t work on my iMac. May i cancel it and get my money back?
Ok...
Definitely check with Screeny Support from the link I posted previously on this thread.
FYI .. Apple's policy regarding refunds > "All sales and rentals of products are final." > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you do not hear back from Screeny Support within three business days, you can at least ask Apple for a refund >
Mac App Store - Contact Support - Apple Support
Similar Messages
-
I purchased an app, but it does not work. Can I cancel it and get my money back?
I purchased an app two days ago but it does not work. Can I cancel it and get my money Back?
I have in ipad2
Thank youYou can always try to contact iTunes Support:
http://apple.com/support/itunes/ -
Aperture update demands app store, but appstore doesn't work either
Hi, I have Aperture 3 installed. "About Aperture" reveals Version 3.1.1 1311300.1. I downloaded the 3.2.2 Update from the Apple website and it refused to run saying that I needed to use App Store to update. When I go to App Store, it says that everything's up to date. I bought Aperture 3 from the Apple Store, before App Store existed.. why is it asking me to go to App Store? Am I missing something important here?
To be able to download the Update from the AppStore you need to delete the 3.2.2 Update of Aperture you downloaded from the Apple Store. Then you should be able to use the "Updates" Button in the AppStore Application Toolbar to update Aperture.
Regards -
I've bought an app called WhatsApp but I was not told that app doesn't work for ipod. So I would like to know how to turn back and get my money back.
Did you fail to look at the requirements before purchasing?
All sales are final. You can try contacting itunes support and asking for an exception -
My daughter purchased a My Little Pony app for $99.99! How she did this without my password, I have no idea. But I need to undo it and get my money back ASAP. Please help!
For responsible parenting:
iOS: Understanding Restrictions
http://support.apple.com/kb/HT4213 -
I changed my Apple ID to my new email address successfully for the iTunes and App store but it won't work for iCloud and it won't recognize my password. I read that this can't be done. How am I supposed to get into iCloud? I plan on getting rid of my old email address which is my old Apple ID so how is that going to work?
Same question Wish someone had replied!
I changed my Apple ID to my new email and now cannot find any way to access icloud. Unfortunately I had allowed icloud to hijack my airbook files, so of course I am afraid I will lose them tomorrow when I exchange my iphone for a new one and cannot keep an icloud account i cannot access. What a poor sync system! Really atypical for apple! -
Can you return an app and get your money back
I was told you can return an app that you purchased and get your money back if that is true how do I do it?
A refund may not be possible since the terms of sale for the iTunes Store, as Joey said, state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you. An exception is more likely if the app is defective in some way or doesn't do what the developer advertised and the developer has been unable or unwilling to help you.
Good luck. -
How can I complaint about an app and get my money back?
How can I complaint about an App and get my money back?
First Contact the Developer of the App.
If necessary...Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Is there any option that if I did not like the app. Could I delete it and get my money back?
No that is not an option.
-
I have a new iPhone 4s and downloaded some free apps formt eh app store. A few days later my phone had updates to install on the apps but kept taking me to the billing details on my phone. I deleted the apps as it was doing my head in. I recently downloaded the 'free' apps again and I have been charged for them!!! How do I stop this from happening and get my money back as I have been clearly ripped off!
Apple - Support - iTunes Store - Contact Us - http://www.apple.com/emea/support/itunes/contact.html -- Apple notes all sales are final but others have reported success on a one-time basis with this kind of thing.
iTunes Store: About In-App Purchases - http://support.apple.com/kb/ht4009
iOS: Understanding Restrictions - http://support.apple.com/kb/HT4213 - "You can enable Restrictions, also known as Parental Controls, on an iPhone, iPad, or iPod touch to prevent access to specific features."
Children should not have access to your iTunes account password.
You should also consider removing credit card information from your account so no unconsidered purchases can be made by anybody. iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918 -
By mistake I started a down load in app store. How can I stop it and Get my money back?
By mistake I started a down load in app store. How can I stop it and Get my money back?
Try > Apple - Support - Mac App Store - Contact Support
-
Just bought iPad gen3 the silence switch on the side doesn't work, it shows the symbol on screen but doesn't silence the iPad?????
The Side Switch is to mute your ringers, and most of the application's sound. To totally mute the sound, you must use the rocker to mute it.
-
I just bought a song on the iTunes store, but when it reaches about one minute, it just skips to the next song, with no warnings. I tried to delete and download it again, but it didn`t solve the problem. What should I do?
Restart your Mac and try again...
If no joy... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
Hello! I bought an iPod touch 3rd gen at a pawn shop and when i tried to set it up, it would not connect to my iTunes OR Wifi so that I could finish set up. Is there anything I can do to fix this before i take it back and get my money back?
Take it back for a refund.
-
I have bought an itunes card from germany while my apple id is registerd in the uk, can i return the card to the apple store in germany and get my money back ?
You will have to contact the Apple Store you bought the card from and ask, but if you scratched off the coating to expose the redemption code, then no, they won't take it back.
Regards.
Maybe you are looking for
-
Can I use Creative Cloud on multiple Macs?
I am work in a company where we are using Creative Cloud for teams. Recently I've been doing some work from home, but on CS6. Is it possible to use CC on my Mac at home using the same Adobe Login details? Do I need to register with Adobe with differe
-
Errors while running SRDemo tutorial (JSF/ EJB) to testing data model
Hi experts, I go the following error messages while running SRDemo (web application - EJB 3.0, JSF, JPA) tutorial (Java EE tutorial from JavaEE_tutorial_setup.zip) on page 44 of 222 - testing the data model in JDeveloper version 10.1.3.1, the tutoria
-
Two different iOS X in two internal hard disks?
hi there! i have my original internal hard drive, and a new SSD. can i have my old mac OS X 10.5 system in one hard disk, and 10.6 in the SSD, and swich them with no problem? ...or my machine will become crazy? i need to work using 10.5 for some comp
-
TDS on Downpayment/Partial Payments
Hi Freinds, My client is facing a problem regarding TDS deduction. i.e, TDS is getting deducted both at downpayment and invoice posting. i want to know whether any configuration is there , where the system identifies the net amount after downpayments
-
How do you change default settings for Pdf document viewing?
Somehow the default setting for all my PDF documents and photos is now ColorSync. How do I change the main default setting, which I think should be Safari?