I keep getting a message saying my protection engine has corrupted and that i should try re-installing live update. What is live update and how do i run it? - be grateful for any help
Hi,
I turn my i mac on and when it has loaded onto the home screen I get a message popping up saying my protection engine has corrupted and that i should try reinstalling live update and my computer will no longer be protected until I do so. Would anyone be able to tell me what live update is and how I would run/reinstall it? - be grateful for any help!!!
Thankyou
It would be a great idea to uninstall Norton - you don't need it and it has a pretty poor reputation for mucking up otherwise healthy Macs.
Have a look at this User Tip from klaus1: https://discussions.apple.com/docs/DOC-2435
To uninstall Norton:
https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN_En dUserProfile_en_us
Edit: To see whether you actually have Norton installed launch Activity Monitor in the Utilities folder. If it's installed you'll likely see some Norton entries there.
Also, in System Preferences>Users & Groups or Accounts, depending on OS)>Login Items, it might be listed.
Similar Messages
-
I am trying to update an app but i keep getting the message "Your Apple ID has been disabled". What do I do? How can I fix this? My Apple ID works on my mac fine. Help please!
How to report an issue with your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
I keep getting a message saying my I'd has been disabled.
I am getting a message that says my apple I'd has been disabled. I have reset my passwords as well as updating credit card info. It still won't let me download a song or app. Can anyone give me some advice as to what to do next?
Aftrer resetting your password you might then need to log out of your account on your iOS devices by tapping on your id in Settings > Store (Settings > iTunes & App Store on iOS 6+) and then log back in so as to 'refresh' the account on them
-
I keep getting a message saying "Canon Quick Menu has stopped working".
To be honest it has always said this since I installed the drivers for my Pixma MG3550. But as I have only done printing to date, I wasn't too bothered. Now I want to scan something and can't do it. I've been on and downloaded the latest drivers too. I'm running windows 7 64 bit. Please help.
I responded to your other post, before I noticed this!
I'm glad it's fixed. -
i am trying to install my adobe acrobat XI Pro, but after i go thru the installation process, i get a message saying my free trial has ended, the system will not recognize my new product.
Moved to Acrobat Installation & Update Issues
-
I have an ipad air and I'm trying to set up a telus email on it but it won't work. I keep getting a message saying username or password for IMAP is incorrect...please help!
This has nothing to do with iPhoto. When I have this type of problem I call tech support for my email service. They probably are the only source of the correct settings
LN -
I have been trying to download a movie for several hours now and I keep getting a message saying i"could not load video"
Hello there, SteveShanaman.
The following Knowledge Base article provides some great steps for troubleshooting applications:
iOS: Understanding multitasking
http://support.apple.com/kb/ht4211
Particularly:
Additional Information
If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
Check for app updates.
Force the app to close.
Restart your device.
Update your iOS device.
Learn more about troubleshooting apps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I keep getting a message saying this accessory is not optimised for this iPhone, what does this mean? I haven't downloaded anything
If you are getting it when your iPhone is not connected to anything it probably means there is line/debris that is causing a short between the pins on your dock connector. Get a soft brush and clean it.
-
I am trying to install CS3 on Windows 8 and keep getting a message saying "the serial number I entered is not valid please enter it again" Does anyone know how to install successfully on Windows 8?
CS3 is unsupported under Windows 8. That said, you'll need to contact Adobe
directly for serial number issues. -
I'm trying to import photos from my iphoto library, but keep getting a message saying I cant import from 7.1.5, that I need to upgrade to 7.1.5 or later. But I have version 8.1.2. I don't know what to do. I've been able to import in the past.
Sounds like an issue with the iPhoto Library
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
so i had itunes on my computer it tried to do an update and told me i didnt have the authority to do so...deleted it and tried to reinstall and i keep getting a message saying service "apple mobile device" failed to start verify that you have sufficient privleges to do so...what does this mean?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I've been working on our church website and all of a sudden this week, my computer will not connect to the site. I keep getting a message saying that the the connection to the server was reset while the page was loading. Does anyone have any ideas of how I can fix this?
The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]] -
Tried to open my old MacBook. Couldn't remember password. Followed suggestion to reinstall hardware. Now startup disk is stuck in computer and it won't turn on. I keep getting a message saying I need to restart the computer. When I hold down power button, I get the same message over and over. Any ideas?
Hello m.goo, and a warm welcome to the forums!
To eject the Disc, hold the Mouse button down, (or what passes for it on a Laptop), while powering up, if you also hold the Option key down at the same time it should eject & give you a chance to insert your install disc & wait for it to shw as a Boot option.
"Try Disk Utility
1. Insert the Tiger Mac OS X Install disc , then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, *you must select your language first.)*
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
Then Safe Boot , (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it finishes.
If it appears to be time for An Archive & Install, which gives you a new OS, but can preserve all your files, APPs, pics, music, settings, etc., as long as you have plenty of free disk space...
http://docs.info.apple.com/article.html?artnum=107120
Be sure to use Preserve Users & Settings.
To check if AppleCare applies, AppleCare Products Overview...
http://www.apple.com/support/applecare/overview/ -
keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work! I am running windows 8 (which it has worked with ok before) - struggling
I recently bought some new albums and can't play them on my ipodI just encountered the same problem on my 2 month old MBPro. I found a work around by changing USB ports. As for the actual cause or the reason why that worked, I dont know. The USB port I was using works fine with my phone or other USB devices.
-
I keep getting error message saying Song Cannot be Played on ipod
I am able to download my cd's and even got one song downloaded from itunes. When I purchase a song I keep getting a message saying that that song was not downloaded to teh iPod, since it cannot be played on that iPod. I also cannot play the song in my library. I checked to be sure the parental controls were not on - and that's ok. i also deleted and re-loaded iTunes twice!
Hello tay19
Check out the articles below to troubleshoot updating your iPad. You may be having an issue with a firewall or other security software preventing iTunes from communicating with the update server.
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Thanks for using Apple Support Communities.
Regards,
-Norm G.
Maybe you are looking for
-
Login Credentials Error "Your PC is offline." with Microsoft Account
i use windows 8.1 whenever i try to sign into my laptop this error shows up " your pc is offline. Please sign in with the last password used on this P C. " I recently switched from my local account to microsoft account. my passwords for local and mic
-
External hd in dual casing, help needed
Hi Just to warn you I'm not the most technical but I'll try and outline my question as best I can. I'm using a Intel Mac Pro, mainly for editing and many external drives for all the projects we are working on. I'm concern about the way they have been
-
HT5925 How do I get my music from my computer to my I phone 4
I am trying to get my music from my computer to my iphone4 and can't transfer it over. How do I do this?
-
I have placed the same order twice and it disappears
On Wednesday, October 1, I added a device to my existing plan. I picked out the new phone number and entered my credit card and placed the order. As I was on my laptop with no printer, I didn't retain the order number but did see the "order pending
-
We are planning to use Oracle reports as our reporting system on the web. I have a question on integration with our existing web application. I would like to use a single signon which will be used to access the existing application and oracle reports