IDOC import from CRM 7.0 to SAP PI 7.0 fails: unable to read segments

Hello,
We want to import an Idoc from a CRM 7.0 system to SAP PI 7.0.
The import fails with the message ""unable to read segments".
The issue is related to ALL Idocs, standard and customer defined.
The result of any import is that we can see the object in the import folder, but the structure is missing.
Importing any RFC from the same CRM system is no problem.
Any ideas?
Your help is appreciated.
Regards
Dirk

Hi Peter,
Thank you for your answer.
But we need to find out what the reason for this import error is.
Our customer will not be very pleased to see that all IDocs from CRM system cannot be found in the IDOC folder.
IDX2 import of metadata is no issue.
We were successful for standard and customer Idocs here.
Additional information:
We are already importing Idocs from a SAP ECC 6.0 system into PI in another SWCV
successfully. So this is a CRM system specific issue in our environment.
Regards
Dirk
Edited by: Meinhard Dirk on Aug 27, 2010 10:30 AM

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