In authorware .avi files are jumping (when paused) to one frame ahead on mouseover.

Dear All,
I had prepared the CBT in a Authorware application (version 7.02) and published it.
The .avi files are playing well in my system (OS=Win XP) and same CBT file in some of the Win XP systems it is not playing well.
i,e. when the movie is playing and I click on the pause button the movie.avi is paused, but the real problem is persisting when I bring my cursor on the different navigation buttons (mouseover) then the movie is jumping to one (1) frame, and if I scroll the text samething is happening the movie is heading forward one frame ahead. But when I click on Play button the movie is playing from the place where it has been paused.
I tried to check in the Virtual Machine and the CBT is working fine, whereas in the upgraded WinXP systems the CBT is giving the problems.
I tried to resolve the problem along with System Administrator (they were saying that the Authorware Software need to give some patch files.)
Please HELP me out with the patch files I need to upload along with the CBT system.
As I tried to copy all the xtra's into the XTRA folder but still the problem persists.
Please let me know what to do.
Thanks and Regards
Ravi Rao G.

There are no patches for Authorware that will change the way video plays. As far as I know there are no patches for Authorware beyond 7.0.2. You have the most current version. You could try renaming the file to .wmv which will change the extension that would be used from a7vfw32.xmo to a7wmp32.xmo. The a7vfw32 is used for avi files but a7wmp32.xmo uses the Windows Media Player in the background to run the file. If this doesn't work are you able to try different movie formats?
HTH,
Mike

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