Insufficient Permission

What would cause this prompt:
Insufficient permission to encode file:/Volumes/Brittany/US DVDs/age of reason 1642-1800/05organization.mov
Hmm?

My bad, I knew after I sent the message that it was pretty vague, guess I was just frustrated... Here is what is going on.
We subscribe to an educational video service. We can search this database of educational videos, download them and then deliver to students in different ways. One is to burn to a dvd for the teacher. I have been doing this for a few months, no problem. All of a sudden I am getting this permission thing with DVDSP. Here is what I do.
1. Download the clips as asf files. (windows media)
2. Using QT Pro, save as .mov files
3. Build my dvd using DVDSP, linking to the .mov files.
4. When I build the DVD, I get the prompt about permission.
5. IT doesn't happen all the time.
6. I contacted their tech support, they said they are unfamiliar with the problem, here is what they said:
I'm sorry to hear that your experiencing problems burning content to a DVD.
I am unfamiliar with this issue and that particular software. Checking the box when you first created your account you accepted our terms of agreement. With that acceptance we give full access to our content.
7. So, we have full access.
8. I am thinking this is a OSX permissions thing?
Hope this gives a bit more detail.
Thanks for anything that you can do.
Jeff

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    Thanks,
    Katherine Xiong
    Katherine Xiong
    TechNet Community Support

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