IPad Mini with retina display acting funny

My iPad Mini with retina display's screen is acting funny. It isn't cracked, but the bottom half keeps flickering and has green line running through it. It also has a bit of a milky color to it, and you can see small, individual white lines. Would I be able to get my screen replaced? If so, how much would it cost?

Hey there Allicat18,
It sounds like you are seeing some unexpected activity when using your iPad Mini. I would start with resetting the device with these steps:
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
If the issue persists, use the following article to backup your iPad:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
And restore it from your backup with this article:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
If the above steps do not resolve your issue, the following article has repair information for your iPad:
iPad Repair - Other
http://www.apple.com/support/ipad/repair/other/
Request iPad service
Click or tap below to start a service request and see your service options, which include sending us your iPad, chatting with Apple Support, and more.
How long will it take?
After you send in your iPad for service, you’ll receive a replacement or your repaired iPad in three to five business days. A replacement iPad will be new or equivalent to new in both performance and reliability. If your iPad was engraved by Apple, it could take up to two weeks.
What does it cost?
Repair and replacement costs depend on your iPad model and your coverage under warranty or AppleCare+. If the required repair is covered by the Apple one-year Limited Warranty, there will be no charge for the service.
Out-of-warranty* cost:
iPad mini: $219
iPad mini with Retina display: $249
Thank you for using Apple Support Communities.
All the best,
Sterling

Similar Messages

  • My iPad Mini with retina display suddenly will not connect to the Internet. It shows full wifi bars, yet no web pages will load. My Internet is working with all other apple devices in my house. The iPad also no longer works with celluar data.

    My iPad Mini with retina display suddenly will not connect to the Internet. It shows full wifi bars, yet no web pages will load. My Internet is working with all other apple devices in my house. The iPad also no longer works with celluar data. I'm not sure what has happened. It was working fine a few hours ago. I have tried resetting it, ive restarted my browser etc. I tried to erase all data from my Ipad but I can't do that because it needs to sign into my Apple ID and use the Internet!

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are drooping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    iPad: Issues connecting to Wi-Fi networks
    http://support.apple.com/kb/ts3304
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    10 Ways to Boost Your Wireless Signal
    http://www.pcmag.com/article2/0,2817,2372811,00.asp
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
    You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Aavailabe Space in iPad mini with retina display 16 GB

    Hello,
    I am considering to buy iPad mini with retina display 16 GB model. After searching a lot, I couldn't find the space available for the users. Can you please tell me the available memory for users (apart from the OS)?
    It would also be helpful if you also post the memory available for users in iPad Air 16 GB.
    Thanks in advance,
    Vaibhav Sharan

    You'll have approximately 13 gig and change to use after you take out the operating system.

  • When is the ipad mini with retina display launching

    Yeah I'm thinking of buying an Ipad mini but I don't know whether to wait for when it comes out with retina display because I don't want to wait particularly long

    We are fellow users, we won't know if/when there might be an iPad Mini with retina display until if/when Apple announce something.

  • Is iPad Mini with Retina display screen a gorilla glass?

    Is iPad Mini with Retina display screen a gorilla glass?

    No it's definitely not gorilla glass... I don't know if it's even hardened glass. My iPad Mini's screen broke the other day with the slightest bump. When I submitted it to Apple to be fixed (I assumed it was weakened in production or something) they said it would cost $225 to replace it. So yeah, be very very very careful with your iPads... don't let your kids touch them or anything (buy them Kindle Fires). I'm going to attempt to fix my iPad Mini's screen myself (lest I cut myself). If that doesn't work I guess I'll have to move on to Android tablets with gorilla glass...

  • Want to change my16giga byte ipad mini with retina display to the 32giga one because i think its capacity is insufficient. So could i change to 32giga by giving an extra charge. I bought 16giga ipad mini on thanksgivingday, maybe 30. November

    I want to change my16giga byte ipad mini with retina display to the 32giga one because i think its capacity is insufficient. So could i change to 32giga by giving an extra charge. I bought 16giga ipad mini on thanksgivingday, maybe 30. November

    If bought directly from an Apple Retail store or Apple Online store, and is still within the 14 day return period Apple Offers you can take it back and get a full refund which you can then use towards buying the other version.
    If its already past the 14 day period then you won't be able to return it for a refund no.
    If you did not buy it from an Apple Retail store or Apple Online Store you will have to consult with the store you bought it from about their return policies.

  • What is better for college? An iPad air or an iPad mini with retina display?

    I'm currently a junior in high school and I'll be graduating in the summer of 2015. My parents, well mostly dad, are planning on buying me the iPad air with 128 GB of memory. I got curious and went to look at the price and compare models and I saw that the iPad mini with retina display was the same as the iPad air, the only difference is the size. Since I saw that it was cheaper I was thinking on telling my parents to buy me that instead of the iPad air because it is more costy and my family isn't really the rich kind of people. I will be only using the iPad for school and nothing else since I have my iPod to play games on and stuff so it will only be used for purely educational purposes. Plus I've been hearing around that the iPad air is not that great and stuff because it has a bigger screen and such. Personally for me, I do not care about the screen size I just care about the price for my parents' sake because I don't like it when they have to spend a lot of money. So can you please help me decide on which to get and why it would be better than the other? Please and thank you.

    iPad Air vs. Retina iPad Mini: Which tablet is right for you?
    http://reviews.cnet.com/8301-31747_7-57610252-243/ipad-air-vs-retina-ipad-mini-w hich-tablet-is-right-for-you/
    Should I Get the MacBook Air or the iPad Air
    http://www.apartmenttherapy.com/should-i-get-the-macbook-air-or-the-new-ipad-air -good-tech-questions-196728
    Unless you are going to store many thousands of high resolution photos and LOTs of movies or videos, you don't need a 128GB storage. Save some $ and get a smaller capacity.
    16GB vs 32GB vs 64GB: Which new iPad storage capacity should you get?
    http://www.imore.com/2012/03/08/16gb-32gb-64gb-ipad-capacity/
    How much content will fit on my iPod or iPhone?
    http://support.apple.com/kb/HT1867
    How Much iPad Memory Do You Need?
    http://ipad.about.com/od/iPad-Tutorials/a/How-Much-iPad-Memory-Do-You-Need.htm
    You might consider getting a refurbished iPad for less than the regular retail price.
    Buy a Refurbished iPad? The What, When, Why and How
    http://www.maciverse.com/refurbished-ipad.html
    Has new screen, back and battery, and 1-year warranty.
    Refurbished iPads from Apple
    http://store.apple.com/us/browse/home/specialdeals/ipad
     Cheers, Tom

  • HT4061 Does iPad MIni with Retina Display 128 GB Wi-Fi Cellular has Flash Light ?

    Does iPad MIni with Retina Display 128 GB Wi-Fi Cellular has Flash Light ?

    No, it does not. There are some apps which will turn the screen white so you can use that as a flashlight, but it does not have an LED camera flash.

  • Hey, I have an unopened iPad mini that I won at work and I'm wondering if there's an upgrade option where I can exchange this for an iPad mini with retina display? Thanks

    Hey, I have an unopened iPad mini that I won at work and I'm wondering if there's an upgrade option where I can exchange this for an iPad mini with retina display? Thanks

    Take it to an Apple store and ask. All they can do is say no. They may ask for a purchase receipt to make sure it's not stolen.
     Cheers, Tom

  • Would you get a better picture on apple tv is you used airplay on an ipad mini with retina display as opposed to a standard ipad mini?

    would you get a better picture on apple tv is you used airplay on an ipad mini with retina display as opposed to a standard ipad mini?

    Welcome to the Apple Community.
    It won't make any difference.

  • Will an iPad mini with retina display connect to a digital projector?

    Will an IPad mini with retina display connect to a digital projector for presentations?

    Yes, certainly. Depending on the projector's inputs, you'll need one of these adapters:
    http://store.apple.com/us/product/MD826ZM/A/lightning-digital-av-adapter
    http://store.apple.com/us/product/MD825ZM/A/lightning-to-vga-adapter
    or a third-party equivalent.
    Regards.

  • Whatsapp for my ipad mini with retina display?

    dear apple,
                 How To download whatsapp on my ipad mini with retina display?
                 Please do something for it.
                 please fix this problem as soon as possible.
                 PLEASE APPLE.
    Yours sincerely,
    ipad user

    You're not talking to Apple by posting here.
    WhatsApp is only available for iPhone. It is not up to Apple to change that, it is up to the developer of the app.

  • Can we put sim in ipad mini with retina display?

    Can we put sim in ipad mini with retina display?

    If it's the cellular version and it has to bea nano sim given that this is on the specs for the mini
    http://www.apple.com/ipad-mini/specs/
    Nano-SIM card tray
    If it's not a cellular version there's nothing to plug the SIM card into

  • Safari crashing on iPad mini (with retina display).

    I'm a 4 month owner of the iPad mini (with retina display). I really find it really disgusting that Apple knows their Safari (and other browsers Mercury & Chrome) on the iPad without warning keep crashing to the home screen. IOS 7.1. Apple exchanged my tablet for they said a new one? However, as soon as I started using it (an hour later) at home same thing, CRASH CRASH CRASH NO APPS INSTALLED!!!  There are reports of the same crashing also on the i5's...
    I'm also on the web looking for a tablet replacement that does not require me to buy an app so I can view all flash without have to find a work around...

    This post claims to have solved the same issue for the author:
    https://discussions.apple.com/message/23763774?tstart=0#23763774

  • Ipad mini with retina display has really slow and laggy streaming but very high download speed

    I just got my ipad mini with retina display yesterday. The regular internet works fine as far as I can tell. I tried streaming video from watch espn, netflix, and youtube, and all three apps were so slow I couldn't watch anything. I have a high download speed too, it is 15 Mbps. I tried turning off the QOS engine in my router, and my download speed was up to 30 Mbps, and I still had the same terrible streaming quality. I tried changing the DNS as well, and this did nothing. I tried doing all the restarting and other "quick fixes," and nothing seems to work. Can anybody help me?

    I requested your post be moved to the iPad forum. This is the Mac Mini desktop forum

Maybe you are looking for