IPHONE 5: can't receive calls & random error messages, such as "could not activate cellular data network" and "no connection - network unavailable, please connect to wifi or cellular network." This occurs even when signal strength or wifi is operational.
IPHONE 5: can't receive calls and random error messages, such as "could not activate cellular data network" and "no connection - network unavailable, please connect to wifi or cellular network." This occurs even when signal strength or wifi is operational, and it does not matter whether wifi is on or off. ATT went through the standard protocol - resetting network, resetting sim card, etc. No changes. Other phones working fine in same region with same carrier. Apple's solution is to restore software, but haven't gone there yet. Anyone successfully addressed this/these issues?
I should point out that it worked when the iPhone was set back to factory settings, but when restored with the backup, data/internet no longer works again, and I get the "Could not activate cellular data network" error message yet again.
Similar Messages
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im trying to activate my ipad and an error message'your ipad cannot be activatewd because the activation server cannot be reached.
How do I connect?You don't have access to a computer, some other options are...l
Wait for a while and try again
Try activating your iPad using another WiFi network
Ask someone who does have a computer running iTunes for help.
Take your iPad to an Apple Store and ask them for help. -
Hi,My iPhone device is unresponsive ,not even able to shut down or restart .i can only receive calls thr' Bluetooth. no other apps could be operated,kindly help.
Not responding or does not turn of
Thank uHi softwater,
Thank you for the suggestion. I haven't looked into Carbon Copy Cloner previously, I'll check it out.
I'll see what I can do about getting to a store. I've only just had the MBP13 get a logic board replacement, for which it had to be in store for a week, so I'll have to make plans to move data around so I can keep working while it's out of action.
I won't be able to take it to a store for at least another week, so if anyone else has an (unlikely) solution in the meantime I'd be very appreciative!
Thanks -
My iPhone 5 has lost network coverage. Wifi is still ok just can't receive calls or text messages (iMessages are ok though? ). I've re set network settings but that hasn't helped. Has anyone else come across this? Thanks!
Hey K1978,
Thanks for the question. I understand that you are having cellular connection issues with your iPhone 5. The following troubleshooting assistant may help to resolve this issue:
Apple - Support - iPhone - Calls Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/calls/#section_1
For more in-depth troubleshooting, see the following article:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/TS3780
Follow the instructions below for assistance with troubleshooting cellular data issues on your iPhone. After performing each step, please test to see if the issue is resolved.
1. Toggle airplane mode: Tap Settings, turn airplane mode on, wait three seconds, and then turn off again.
2. Restart your iPhone.
3. Ensure that your software is up to date:
- Check for a Carrier Settings Update. Tap Settings > General > About.
- Check for an iOS Software Update. Tap Settings > General > Software Update. Note: Some updates may require a Wi-Fi connection.
4. Remove the SIM Card and reinsert it. Allow the iPhone to acquire the network again.
5. If your SIM card has SIM PIN enabled, try toggling it off: Tap Settings > Phone > SIM PIN.
6. Try another location. If a different location works, but the original location still does not, contact your carrier to report the issue.
7. Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
8. Restore the iPhone as new.
9. Contact your carrier to:
- Verify that the iPhone is properly set up on the account with the appropriate, current data plan.
- Verify that there are no account-related blocks.
- Find out if there are specific error messages in the carrier logs that could help determine why the issue is occurring.
If none of the above steps resolves the issue, contact your carrier, make an appointment at an Apple Retail Store, or contact AppleCare to troubleshoot further.
Thanks,
Matt M. -
I tried to restore my iPhone 4s through iTunes and received error message that Restore could not be completed due to error 2003. Phone now not recognized in iTunes, with repeated prompts to restore phone. Now phone w/screen with iTunes symbol and USB cord can't use. It appears the phone has been restored, but I cannot activate it.
I disabled my anti-software, iTunes and computer software (microsoft vista) are both up to date, I restarted the computer several times. My usb ports are working properly. I followed the troubleshooting suggestions from apple.yes did you buy it of somebody or a well known company such as apple or carphone warehouse?
and i mean the phone would have been activated in the first place with the sim card you get given when you first get the phone.
trying to activate the phone with another sim card that you did not get when you brought the phone may result in you not being able to activate it
no worries -
Phone is only a few months old and was working fine last night - it ran out of battery but on being charged up this morning it was effectively locked. I received an error message that I could not make or receive calls and I had to restore via itunes. I have done so and lost loads of apps etc (my fault for not backing up) but still unable to make or receive calls. Anyone had anything similar and can advise who I should contact or what I can do.
Thanks,try contacting your carrier and see whats going on.
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Running Adobe Acrobat Professional 10.1.0. I cannot upgrade to newer version because several applications were already tested on this version.
When trying to complete an electronic signature, my users receive the error message ""The document could not be saved. This file is already open". When they close and open the file again to try to sign again they find a corrupted electronic signature. Instead of a clean signature with the box colored in light blue they see their signature with the embedeed message Click Here to Verify & Sign with the box colored in grey.
We turned off antivirus in the Sharefolder where the forms are stored and nothing. We turned off the antivirus on the client and nothing. We stored the files in another server and nothing. One workaround is saving the file in the desktop, signing it, and then back to the Sharefolder. Another is saving the file with a different file name.
I've searched and the only similar thing was caused by the Windows Preview Pane. See Information Transmogrification: Adobe Acrobat saving a file does not work, displays “File may be read-only”. No luck with this one too.
Is definitively an intermittent problem. The users that experience the problem experience it intermittently.
This started to happen when we move our computers to Windows 7.
Any ideas?Correction on Question:
This is a web application and the users need to be able to load the editable .pdf form from the website, edit it and submit it back to the website from within Internet Explorer.
Users began getting the error message:
'The document could not be saved. This file is already open.'
last Friday after having no problems prior to this. Some users can edit the editable .pdf forms on the website and save the file with the same name to the website. Some get the error mentioned in the subject.
We really need help getting this resolved.
Sandy Martin -
Am not able to use facebook on my Iphone 4, softwareversion:iOS7.1, also tried to access through safari and chrome that i have installed it gives an error message saying: "safari could not open the page because server stopped responding", i tried network reset, reset the whole device, rebooting , changing airplane mode rebooting nothing fix the issue, but i can access other sites and google , am using Vodafone as my carrier with 2g network, when at home able to access facebook.com through wifi in safari requesting assistance thank you
If you can access Facebook while on Wifi at home, but you are unable to access it while away running on your carrier's 2G network, I could phone your carrier. You have already completed the Cellular Data troubleshooting for the iPhone, so any limitations keeping your from connecting to Facebook over cellular will have to be answered by your carrier.
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I backed up to my PC and attempted restore but I keep getting an error message that "iTunes could not restore the iPhone because not enough free space is available." I have a 32GB iPhone; only 13GB used!!! HELP! iCloud backup/restore did not work either! How can I resolve this problem to restore from back up.
If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades. -
Google Maps Error Message - "Driving directions could not be received"
Hi guys, i've had my iPhone for quite a while now and lately I'm getting the error message "Driving directions could not be received" when I'm in the maps application. I've reset the phone and I'm still getting that message. Any ideas as to whats going on?
Don Collins,
Have you reset the iPhone by holding down the top and home buttons until you see the Apple logo? If it works after that, a reset fixed it.
Before we continue, please sync with your computer, so that we know the computer has your latest information. In addition please download any photos you have taken with the iPhone to your computer.
Then go to settings -> General -> Reset all settings, and try plotting the directions. Does it work?
If it does, we are going to try a few more steps to try and isolate where your issue might be occurring.
If it doesn't, try restoring the iPhone, and when prompted let it load the data from backup.
Does it work? If so, great. We fixed it with a restore.
If it still isn't working, I would suggest we try a restore, but not load the information from the backup on the computer and see if it starts working.
Thank you,
Nathan C. -
When i try to connect my iphone to itunes it comes up with a message saying "itunes could not connect to this iphone, an unknown error has occured (0xE8000012)
i have recently bought new laptop and downloaded/installed the newest itunes and this has happened.. any ideas?read
Error -50
Delete Storm Video, QuickTime, iTunes, then reinstall iTunes. See also KB TS1583for error -50 -
I sync the IPhone on windows 8 as always, suddenly ITunes message
!Tunes could not connect to this IPhone . An unknow error occurred (OxE8000084).Read here:
http://support.apple.com/kb/TS3221 -
icloud is not backing up on my Ipad and Iphone. i also tried conneting to the computer to back it up and i get the following error message back up could not be completed beacause a session could not be started. also photo stream is not updating either on both devices
Curretly, there is an iCloud blackout. It started this morning around 2AM California time (Pacific), 5AM New York (Eastern). A lot of people have been having issues all day, including me. No iCloud services are online. Even Find My iPhone is down.
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If I have redeemed my my gift and the balance is updated in the App Store and I still can not down load apps...what could the issue be? I keep getting this error message "Your Purchase Could Not Be Completed". Then it refers me to apple support.
If you haven't already contacted iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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i get an error message saying itunes could not sync mail accounts. because the mail accounts are in use by the iPhone. It asks that i close the mail accounts settings on the iPhone and sync again. Is it requesting that i delete my email accounts?
just as i've posted the same issue here hope that someone could give us a hand. I have just swtched from nokia to iPhone for my company cell and i have more than 1000 contacts... it would be murder to create those contacts one by one )))))
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