Itunes match. says error 4010

I have been trying to get my itunes match to work for a really long time.  there was a time that it was on and then i got a window saying to long out and then log back in.  after I logged back in, I have been getting the error 4010. and that it cannot connect to store.

Yes, but does it work the next time you add to your library?
If I do all the steps (sign in, turn off, sign out, reset, sign out, quit, open, shake, repeat) I can sometimes get iTunes Match to work ONCE, I think. But then it fails with some random error message (4001, 4002, 4010, 3132, etc) the next time it runs. It basically makes it useless, and sometimes it seems to screw up iTunes as well, with things I've bought downloading a second time, or the program hanging.
This need to work. Why hasn't Apple addressed this problem? It's obvious a lot of people are having it.

Similar Messages

  • ITunes Match Unknown Error (4010)

    Does anyone know how to solve the "We could not complete your iTunes Store request. An unknown error occurred (4010.)" when trying to set up iTunes Match? It almost went through once but froze at step 3. Now I'm just getting this error above at the end of step 1.
    I currently only can see maybe 2/3rds of my iTunes library in the cloud. Some appear to be matches, some are uploads, however not everything is up there. I've tried restarting the match process to no success.
    I've e-mailed apple, but the e-mail I got back directed me to these forums.
    - I've checked the xml file and it appears to be fine
    - I've turned off all other iOS devices/AppleTV
    - I've checked for 'dead songs'
    - Tried looking for a weird 'square' in my meta tags
    - There are songs waiting to upload, but don't. (meet all requirements like being over 96k bit rate, etc.)
    If the answer has been posted somewhere on here, please let me know. I feel I've done a fairly thourough search on here but unfortunately have not found any solutions yet.
    Thanks,
    -Mike

    I'm having the same problem.
    I started the iTunes Match process on Monday and everything started off with smooth sailing. Over 11,000 songs were matched and the other 4,000 were being uploaded into the cloud. Sometime Wednesday night, iTunes crashed unexpectedly and I have been getting the 4010 error ever since. I had 2,000 songs left to upload into the cloud.
    I've:
    - Ran Software Update.
    - Repaired Disk Permissions.
    - Reset PRAM & SMC.
    - Reinstalled iTunes.
    - Checked for Dead Tracks.
    - Validated the XML file the iTunes Library resides in.
    - Re-created the XML file for the iTunes Library.
    - Wiped my entire iTunes library.
    I'm still getting that darn 4010 error the moment Step 1 is about to complete.
    I've sent off two very detailed emails to iTunes and this is the first response I got back:
    "I understand that your iTunes Match has stopped working for your account. I know you must be eager to have this taken care of. I am so sorry for any inconvenience this has caused. My name is John from the iTunes Store and I will do my best to help you.
    Apple's engineers are currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
    Thank you so much for your patience. Apple wants your iTunes experience to be as enjoyable as possible.
    Have a great day."
    So, um, it looks like there's no fix at the moment.

  • TS1424 trying to add Itunes match, and am almost at the end of installation when an error message pops up. it says  error 4010 cannot connect to ittunes store at this time try again later. what is the problem?

    trying to add Itunes match, and am almost at the end of installation when an error message pops up. it says  error 4010 cannot connect to ittunes store at this time try again later. what is the problem?

    Contact Apple support for warranty service.

  • HT4914 Itunes match says there's an error and that I Have to exit an then return to store. I do this but the error remains

    Itunes match says there's an error and that I Have to exit an then return to store. I do this but the error remains

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Whenever I try to log in to my iTunes, it says error 50 and won't let me log in

    I just bougt Macbook Pro 13' and itunes worked just fine at first.
    But later on that day, i tried to log in to my itunes to listen to itunes radio,
    it won't even let me log in.
    instead when i type my id/password to log in to itunes, it says error -50, try it later.
    also when i try to use itunes radio on my iphone 5s, it signs in but when i hit play, it doesn't play and just keep skipping songs.
    please let me know how to solve this.

    Having the exact same problem after updating to Mavericks and 11.1.2 iTunes on my Macbook Air.
    I can connect to App Store and iBooks, and the iTunes store also loads when I open it. But I am unable to login and get unknown error -50 all the time.
    Anyone able to help?

  • When i try to open itunes it says 'Error - New iTunes Library"

    when i try to open itunes it says 'Error - New iTunes Library" and iTunes doesn't open. I need iTunes to work why is it not working??

    Try this article.

  • I have i phone 4 version 4.2.1 i want a upgrade 4.3 i plug in itune its say error

    hi
    i have i phone 4.2.1 i want to upgrade as 4.3.3 i plug in itune its say error so how can i fix the error

    Type in TS1275 in the search bar next to where it says support in the upper right of this window.  Too lazy to look up the whole link   It has the error codes in there.

  • ITunes Match says I am not subscribed.

    iTunes Match says I am not subscribed when I try to enable my iPad and wifes's new iPhone 4s.  My new iPhone 4s works perfectly with iTunes Match. All these devices share the same iCloud account.  What gives?  I AM subscribed!

    You may find the answer here.
    https://discussions.apple.com/thread/3653100?tstart=0

  • ITunes Match get error -3231

    iTunes Match get error -3231 in Taiwan.
    I tried Option+ reEnable iTunes Match to clean the cache.
    But it doesn't work now.

    i) I signed out of iTunes.
    ii) Turned everything off, including the computer (not sure if this is important)
    iii) Turned it all back on.
    iv) Signed back to my iTunes account.
    v) Turned on iTunes Match
    It goes through the process, and it works.
    Good luck, peeps!

  • After updating ipod touch to ios5 the ipod toch has stopped responding to work, can't even turn it off.it remains sync...when i connect to itunes it says error 0sE8000065. any solution?

    after updating ipod touch to ios 5 the ipod touch has stopped responding to work, can't even  turn it off. it remains sync.... when i connect to itunes it says error 0sE8000065. any solution?

    Try here:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
    Also see:
    iOS: Not responding or does not turn oniOS: Not responding or does not turn on

  • I am trying to download a song from my 4s iTunes, but says error then asks to retry or done?

    I am trying to download a song from my 4s iTunes, but says error then asks to retry or done?

    Try downloading the songs from a different device. If you are doing it from your iOS device, try form your computer.

  • My iphone wont turn on and in itunes it says error 21 what can i do?, my iphone wont turn on and in itunes it says error 21 what can i do?

    my iphone 5 wont turn on and in itunes it says error 21 what can i do please help, can it be the battery?

    Hey pilisaez,
    Thanks for the question. The following article outlines restore error 21:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, and 40
    These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
    Thanks,
    Matt M.

  • HT4623 Hi why does my itunes always say "error contacting server" when i update my iPhone 5 with the iOs 6.1.3 update

    Hi why does my itunes always say "error contacting server" when i update my iPhone 5 (iOs 6.0.2) with the iOs 6.1.3 update?

    Hey Tigergirl17,
    Thanks for the question. If you haven't already done so, you may want to update iTunes to v11.1 (released on Sept 18th). After updating iTunes, you can then update your iPhone 5 to iOS 7.
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    Thanks,
    Matt M.

  • ITunes Match says "Matching your music with songs from iTunes store".

    iTunes Match says "Matching your music with songs from iTunes store". This will not finish. I cannot put any new songs on iTunes Match. This started today. It was working fine. I have deleted my entire library and I can't even get one song to go through. Thoughts? I've been working with this all day. I have uninstalled iTunes, downgraded iTunes, upgraded iTunes again. Finally, I erased all data...Libraries...playlist data, etc.. I'm extremely frustrated now. I had synced about 4,000 songs since September and it had been working fine. Any help would be great.

    I think your right that it is not completely impossible to match any song, although I have tried several songs from several different albums and none have worked so far. The weird thing is is that I have the same Match account on two different computers, and when I match a song on one and it gets stuck, I can see it in my library on the other computer but its greyed out. Not sure what that means. It has worked perfeclty for me since I got it in March, so I'm hoping whatever it is gets sorted out by Apple. If it starts working for any of you please let me know in this discussion!

  • HT204406 new mix-song added (120 mb, mp3, different tracks, some in aac converted) - itunes match waiting - error, close

    new mix-song added to itunes (120 mb, mp3, i tried different tracks, some in aac converted) - itunes match waiting - error, close
    after a few minutes it gives an error and closes the window.
    small tracks are no problem. and the max limit is not reached
    some ideas?
    greetings from germany

    I wanted to first thank you for this, as this is the only workaround literature that seems to be floating around out there.  With that said, I know it is a big ask, but is there any way that you could create a video showing step by step how to do what you do?  I have several tracks that are stuck in waiting mode, and if left in itunes, will never upload or match...they only cause the upload process to hang up and restart.  I've tried leaving it for days...I've tried converting the files, signing in and out of itunes (and itunes match), updating itunes match, and I tried your technique...unfortunately to no avail.  Perhaps I didn't do your technique correctly.  I used audacity to reverse the audio.
    ANY help would be GREATLY APPRECIATED!!!
    Thanks

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