Lock button not locking phone and sound thru earpiece really bad

Hi, have an iPhone 5, within a few months the lock button failed to lock my phone and during a phone call the sound thru my earpiece is really bad distorted and sometimes intermittent. ( not due to signal tho)
Are these common problems and will apple fix them or give replacement??
Many thanks

Well, if only a few months old then you are under the 1 Yr warranty that comes with the device, either contact AppleCare or visit an Apple Retail Store

Similar Messages

My iPhone 5 keeps freezing when I connect to wifi, not just freeze the wifi, but freezes the whole phone and have to hold home and lock button. Locks up completely and instantly when I turn on wifi and connect. Solutions?

My iPhone 5 keeps freezing when I connect to wifi, not just freeze the wifi, but freezes the whole phone and have to hold home and lock button. Locks up completely and instantly when I turn on wifi and connect. Solutions?

1. If you are really on iOS 7.1, you may wish to try upgrading to 8.1.2 which is the latest (basing this on your signature).
2. If updating the phone doesn't help, is this only when you connect to a specific wifi network? Or all wifi networks (including public with no password)? If it is ALL wifi networks, you may have a hardware problem. Genius bar would be the next step.
Make a Genius Bar Reservation (or cancel an existing reservation)
http://www.apple.com/retail/geniusbar/
Sign in using your Apple ID

The lock button on my Phone 5 has stopped working completely. It just will not work anymore so I have to rely on the auto-lock . Will apple replace me phone?

I have an Iphone 5 on contract with T-mobile/EE. The lock button on my Phone 5 has stopped working completely. It just will not work anymore so I have to rely on the auto-lock . Will apple replace my phone or do I ahve to take it back to T-mobile? It is just short of a year into a 24 month contract.

Yes; If it's under the one year hard ware warrnety and it doesn't have any damage on the device you can get it replaced, contact Apple ASAP

HT1688 iphone 5 lock button not working. THe phone is 9 months old. What to do??

iphone 5 lock button not working. THe phone is 9 months old. What to do??

Then you still are in your Apple one year hardware warranty and can get it replaced/repaired.

How can I turn my phone back on after shutting it off with the lock button not working?

The lock button on my phone wont work, now, I have the AssistiveTouch on to lock and shut off the phone, however, how would I turn it back on afterwards? Could I just use the home button? I don't want to test it and end up with a shut off phone that cannot be turned on again...

Thank you. I need some kind of options, so this helps out a bit.

My lock button isn't working and I completely forgot that, I turned off my phone to restart it and now I cant turn it back on, Any suggestions?

My lock button isn't working and I completely forgot that, I turned off my phone to restart it and now I cant turn it back on, Any suggestions?

You need to get the on/off button repaired.
You can try connecting the iPhone to a power source which should power the iPhone on.

My loudspeaker and lock button not working and my warranty has expired!!! I do not know what to do!!!! HELP PLEASE!

My loudspeaker and lock button not working and my warranty has expired!!! I do not know what to do!!!! HELP PLEASE!!

Those are hardware issues. You can try all of the software troubleshooting if you want. Restart, reset, restore from backup, restore as new. If that does not work, then your only option is to pay someone for something. The decision is up to you, but I've provided the options.

The lock button on the phone does not work. I have not dropped the phone, nor has it had any other damage. Any suggestions on how to fix?

The lock button on my phone has gone out. No damage, no liquid. Is this something I have to take to Apple or can Verizon help with this?

iPhone 5 Sleep/Wake Button Replacement Program - Apple Support
Its covered. See above Apple Link.
Good Luck

Hello, I have an otter box for my iPhone 4s and recently the rubber schell has become loose and a little flappy. A lot of my friends have told me that the otter box breaks the lock button on the iPhone and sure enough it has happened to me. It's as if the

Hello, I have an otter box for my iPhone 4s and recently the rubber schell has become loose and a little flappy. A lot of my friends have told me that the otter box breaks the lock button on the iPhone and sure enough it has happened to me. It's as if the lock button is frozen in place and won't click down. Can I return this phone for a new one? my biggest fear is that I'll have to go a couple of weeks with out a phone while I wait for my new one.. And with regards to otter boxes, should I stay away from them to prevent future issues like this from happening again?
Thank you for your help!

"Can I return this phone for a new one? "
Do you mean "can I get a new iPhone for free?" Nope.
Do you mean "since Applecare does not cover accidental damage, can I get a replacment iPhone, for around $250?" Yes.

Lock button not working for iPhone4

Hi All,
My lock button not working from last 2months, I am using assistive touch for time being.
I bought my mobile in UK 1year back, currently i am staying in India.
My real problem is, recently i visited apple store. The guys in the store are saying, it is against to their law to serve or repair mobiles which were bought in other country..
I think this is rediculous.. Just i need some information how to fix it or how to contact the correct person regarding this POOR service.
Thanks
Rajesh

No. The warranty is only valid in the country of purchase. All service for iPhones in UAE is provided by the supported carriers. You can find a list here: http://support.apple.com/kb/ht1937
If you did not purchase it from one of the carriers listed, then you probably purchased an illegally imported gray market phone.
Check Settings>General>About. What does it say for Model #?

Caps lock button not sensitive enough

I just bought a new macbook air , and I found that the caps lock button not as sensitive as other buttons, what should I do now ?
I have to press a bit longer and harder to make it detected.
thanks!

I'm not sure if you've resolved this issue but I solved the problem by removing the charger plug, then the battery. While the battery is out, push the power button. Reinstall the battery and reconnect power. When the notebook rebooted, the caps lock light and num lock lights were once again working.

I was told to create a password for my itunes backup, which i did. Now its telling me my passwords is incorrect. I dont know what to do because i am locked out of my phone and don't remember its password.

I forgot the password to unlock my phone. I read online to go to itunes and create an encrypted password for my backup and then sync my phone and then restore it. But now, when i try to enter my passcode into itunes to backup, it tells me it is incorrect. I don't know what to do.. I am locked out of my phone and my itunes backup. please help me

The backup encryption passcode has nothing to do with locking a user out of their backup.
If the encryption passcode has been forgotten, nothing can be done. There is no reset for the encryption passcode.
Delete the backup and create a new one.

I forgot the code to the lock screen to my phone and its telling me to connect to itunes....what do I do?

I forgot the code to the lock screen to my phone and its telling me to connect to itunes....what do I do?

You need to connect the phone to your computer's iTunes, and that should recognise the phone and let you reset it back to factory defaults - you can then restore/resync your content to it.
Disabled device : iOS: Forgot passcode or device disabled

When iPod plugged in it tells me it can't be used because the mobile device service isn't started. It is not a phone and I've updated before. Any thoughts?

When iPod plugged in it tells me it can't be used because the mobile device service isn't started. It is not a phone and I've updated before. Any thoughts?

See Here... http://support.apple.com/kb/TS1567

Ever since I downloaded iOS 7 my music and video sound has been really bad quality what should i do

Ever since I downloaded iOS 7 my music and video sound has been really bad quality what should i do??

I had the same problem on my iPad v2 IOS 7. But it sorted itself after a hard reset (power and home button) followed by a soft rest ( just power) . I lost all sound at this point. Then restarted again with a hard reset.
Hope that fixes your iPad v2
Mo

Lock button not locking phone and sound thru earpiece really bad

Similar Messages

Maybe you are looking for