My ipod is disabled and it says to connect to itunes and i dont know what to do
my 4 gen. i pod touch say disabled to connect to itunes and i am on itunes and i have logged in and i dont know what to do next
Connect the iPod to yur computer and restore via iTunes. For how to restore see:
iTunes: Backing up, updating, and restoring iOS software
Place the iPod in Recovery mode if necessary to allow the restore.
For more info see:
iOS: Wrong passcode results in red disabled screen
Similar Messages
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Is there anyway you can enable iphone 4 afer being locked out by entering wrong passcode more than 5 times and it says to connect to itunes and still doesnt work???? so frustrating... apple cannot
iOS: Forgotten passcode or device disabled after entering wrong passcode
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My iPad is locked and it says to connect to iTunes, and iTunes will not let me connect.
My iPad is locked and it says to connect to iTunes, and iTunes will not let ,me connect.
Try this:
1. Go to Settings>General>Date and Time>Set Automatically>Off
2. Set the date ahead by a few months
3. You should then be able to connect to the store -
My ipod touch is disabled it says connect to itunes (because I got my password wrong loads of time) but when I go on itunes I don't know what to do!! Help please!!!
This should help: http://support.apple.com/kb/HT1212
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i have disable my iphone 5 and now its say on my iphone that iphone is disabled connect to itunes and i have tried apple support on how to connect to itunes and it still doesnt work i need help a.s.a.p
Read the article you linked. It tells you how to put it in recover mode
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My phone is disabled and it says to connect to itunes and i have no idea what to do
my phone is disabled and it says to connet to itunes but i have no idea what to do
Do as it says and connect to iTunes.
If you can't, try this: http://support.apple.com/kb/HT1808 -
read subject.
For those interested, the solution (at least in my case) is pretty simple:
--Contact Apple Support and explain.
--Have first-level support misinterpret your request.
--Re-explain and ask for resolution.
--Have the purchased items added to your download queue and then hit Check For Purchases.
--Sit back and enjoy.
Based on the WWDC announcements on 08-Jun, going forward, the solution will apparently be:
--Download it from iCloud.
Roaminggnome, you are simply wrong. Demonstrably, purchases on iTunes are not one and only copy--even more so now with the entire concept of iCloud, but even beforehand you could download apps many times if you had bought them and removed them from your iOS device. You'd think with all those discussion points, you'd troll less and actually give thought to responses more, but sometimes I say crazy things. -
My ipod touch is disabled and it says to connect to itunes but itunes says it can't sync because it is locked. Any way to unlock and keep data? (apps, gaming levels, music).
Hi,
Take it to you nearest Apple Store and see what they have to say. You should back up you data before you go in but in your case you can not.
xxmitchxx90 -
my iPod says to connect to iTunes, and then it crashes, error 3014, I've tried everything it says that might solve the error but nothing
Not knowing what everything is:
Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my phone is on disable and ask me to connect to itunes and when i try it says i need to unlock my phone? how can i unlock it if its locked ? please help?
Connect in recovery mode according to http://support.apple.com/kb/HT1212
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HT1459 what do when you are locked out of you ipod and it says to connect to itunes
hi i what do i do when you get locked out of your ipod and it says to connect to itunes but you have no clue what to do an itune?
http://support.apple.com/kb/HT1808
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My iPad is disabled and it says to connect to ITunes with my Mac. It still is not working.
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
I just repaired my sons ipod touch and it is passcode protected and he dosent remember the passcode and it says to go to itunes and that does nothing does anyone know what I can do?
If you can't remember the passcode then you will need to restore the device. http://support.apple.com/kb/HT1414
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HT1766 what do i do when my phone is locked and it says to connect to itunes?
what do i do when my phone is locked and it says to connect to itunes?
If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake
and Home buttons at the same time. When the device turns off, release the Sleep/Wake
and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device.
The device should turn on. Note: If you see the screen pictured below, let the device
charge for at least ten minutes to ensure that the battery has some charge, and then
start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button.
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
I recently updated my iphone 5 to IOS 8.0.2 and now it wont turn on it just says to connect to itunes and when i do the only option it gives me is to restore iphone because it is in "recovery mode". It says it will delete all my media but i didn't do a back up and i don't want to lose my photos, what should i do? (I never used iCloud to back them up either).
If it's in recovery mode, the data is already gone. Why did you never back up your important data?
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