My macbook pro 13" unibody has randomly shut down, and will not switch on again, it is totally unresponsive. I have tried using different chargers, and my laptop had charge when it shut down,

Hey Sarahbetts,
Thanks for the question. If I understand correctly, the MacBook will not turn on. I would recommend that you read this article, it may be able to help the issue.
Troubleshooting: My computer won't turn on - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario

Similar Messages

My macbook pro is frozen, the mouse moves, but it will not click. I have restarted and it is still the same... Can anyone help me ?

my macbook pro is frozen, the mouse moves, but it will not click. I have restarted and it is still the same... Can anyone help me ?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Tried to upgrade to osx 10.9 from 10.7 and I didn't notice that it downloads in the launcher. I turned my mac off and ever since then it has glitched out and will not download no matter what I do. I have had it for 3 years which is out of warranty.

Tried to upgrade to osx 10.9 from 10.7 and I didn't notice that it downloads in the launcher. I turned my mac off and ever since then it has glitched out and will not download no matter what I do. I have had it for 3 years which is out of warranty. It now has a blank bar under the launch pad and no matter how many times I try re-downloading it or restarting my computer it does not work. I use too play starcraft and other games on this computer although new patched/updates have made it that I can no longer do that now. Really frustrating having to deal with this especially after buying this computer upfront and now out of warranty.

Go to your Applications folder and find a file called "Install OS X Mavericks". Send it to the trash and delete it. Then try the download again.

Ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I am having problems installing new software for my ipod i keep getting a message that the network has timed out. I have tried two different computers and networks what else can I do?

I am having problems installing new software for my ipod
I keep getting a message that the network has timed out.
I have tried two different computers and networks what else can I do?

Try temporarily disabling your firewall and anti virus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/

I dropped my iPhone 5c and it wont turn on but its constantly vibrating. I have tried holding the home and lock screen for a long time but nothing has happened. How can I fix this?

I dropped my iPhone 5c and it wont turn on but its constantly vibrating. I have tried holding the home and lock screen for a long time but nothing has happened. How can I fix this?

You make an appointment at the genius bar of your local Apple Store and get it serviced/replaced. You broke it. If you can't even force a reboot, there's nothing much more you can do.

HT201263 my iphone has switched off and will not switch back on

my iphone has switched off and will not switch back on. I have tried to restore on ITunes but it does not see the device and will not let me force a reset

http://support.apple.com/kb/TS3281

My iphone 4s has switched off and will not switch back on even when its connected to power charger or laptop. can someone help please

My iphone 4s has switched off and will not switch back on even when its connected to power charger or laptop. can someone help please

Just read that someone had the same problem on 3gs and someone had replied to press the home button and power button at same time, so I tried this and within a few seconds my phone had switched itself back on.

My iphone 3gs has completley turned off and will not switch back on with a full battery.

my iphone 3gs has completley turned off. it is fully charged but will not switch on. i have connected it to itunes and it is not recognising the device. i have tried to reset it and this will not work either, and i have tried to restore it by holding down the home button but the apple sign will not come on. i dont know what else to try, any ideas?

Try here. iPhone and iPod touch: Frozen and unresponsive

HT1338 how do i update my macbook pro from 10.5.8 to the latest software? also please let me know what do i have to do to save my files from being deleted when updating? thank you

how do i update my macbook pro from 10.5.8 to the latest software?

First you have to purchase Snow Leopard, 10.6, from the Apple on-line store for $20. Install and on-line software update from the disk version to the last of the line, 10.6.8.
Then determine if you can go to Mountain Lion, http://www.apple.com/osx/specs and if you can go to the App Store and purchase for $20 the download of 10.8.3.
If you cannot go to ML, see if you can go to Lion, 10.7.5, do you have an Intel Core 2 Duo, i3, i5, i7 or Xeon processor at least 2 GB ram and 7 GB free hard drive space. If so you can purchase a download code for Lion from 1-800-MY-APPLE for $20.
If you can use Mountain Lion, skip the Lion step and go directly to ML.

Macbook Pro crashed after express slot usage. MBP will not startup.

Hello,
My Macbook Pro (MBP) 17" core2duo 2.8Ghz. Snow Leopard OSX10.6.3.
I use my MBP's Express card slot to transfer SxS video cards, and sometimes connect to eSata drives.
With each usage it seems to be unstable. Often when trying to eject card or adaptor it crashes showing a, turn off and restart computer message.
So I would restart computer, and I continue on. I was kind of used to this,,,
But this time around, my system did not start up after the reboot. It showed a "non-smoking sign without the cigarette" Sorry I don't know what you calll these. I think it means can't find system folder?
I hope someone can point me to a fix.
I did a PRam reset about 3 times. but no change.
I did a safe boot, and ran disk utility permissions and there were pleanty of wrong permissions... So I fixed that twice, the same permissions seemed to be wrong again. I don't know if it really fixed anything...
And I also tried to set startup disk to the internal hard disk. I don't know if that really made a difference...
I then relaunched it as a disk drive to read it on another mac, and ran disk utilities and it reported nothing is wrong with this disk...
Will reverting back to a time machine save do anything? Might give it a try.
I remember way back when I bought this MBP, One of the first trial with the SxS gave me the same "non-" sign on startup, that I fixed. So I know there is a fix, I just couldn't find it on the forum.
I hope I get my MBP running soon!
Thanks in advance for the help!
Takeshi Fukushima

...it crashes showing a, turn off and restart computer message...
That is called a Kernel Panic. More here.
http://support.apple.com/kb/TS3742
It showed a "non-smoking sign without the cigarette" Sorry I don't know what you calll these. I think it means can't find system folder?
Correct.
Solutions:
Disconnect all peripherals. Start the computer with the Option key pressed. After a few seconds you will see the availale bootable systems. select with the arrow keys and press Return. If you can get the OS to load, go here: http://support.apple.com/kb/DL1399. Download and install the combo Update.. Restart as normal.

The Superdrive on my MacBook Pro ejects audio CDsa few seconds after they are inserted. This happens with both prerecorded CDs I have bought in music stores AND with audio CDs I have recorded myself, on the very same computer, via iTunes.

The Superdrive on my MacBook Pro ejects audio CDs just a few seconds after inserting them. This happens both with original audio CDs I have bought in music stores AND with audio CDs I have recorded myself, on the very same computer, via iTunes. The same does NOT happen with data CDs (e.g., stuff in mp3 format), which are read just fine. This behaviour started a couple of weeks ago, until then everything had worked just fine for years. I am running iTunes 11.1 under Snow Leopard 10.6.8. Any idea?
Fabrizio

You could also try a SMC reset:
Resetting the SMC (System Management Controller) on Intel-based Macs:
http://support.apple.com/kb/ht3964 and
http://support.apple.com/kb/HT1237?viewlocale=en_US

I bought one several months ago. it sits beside my macbook pro. my macbook pro logs onto itunes successfull, but the appletv will not. when i enter my user name and password, it simply times out?

while my macbook pro will log on successfully to itunes, the appletv times out every single time and i cannot log on.

while my macbook pro will log on successfully to itunes, the appletv times out every single time and i cannot log on.

Ipod has recently been serviced, and will not turn on again.

My ipod has been serviced in April, the issue was that my ipod wouldn't turn off.
It's only been about a month and a half, another issue arises - the ipod wouldn't turn on.
I tried the 5R's and some basic steps in resolving this issue. None of them will turn it on.
Although my ipod is still covered by the limited warranty, but I can't afford shipping it twice to Apple Service, it's almost like the price I purchased it. Now I still want it to be serviced but think I shouldn't not be charged for anything since it's really not my fault.
What should I do right now? Anyone has some advices?
Thanks in advance.

1. Can you get it to light up doing a hard reset and holding the buttons down for at least a minute?
2. Is it charged up?
3. Is the USB power cable good?
4. Can you get iTunes to recognize using recovery or DFU mode?
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

When I print doc in Adobe Reader, it automatically scrolls down several inches before starting to print text. Therefore text runs off bottom of page. Have tried all different settings and nothing works. Help!!!!!

When I print in Adobe Reader, the paper scrolls down several inches before the text begins therefore running off the page. I have tried numerous settings and cannot fix problem. Help!!!

I have finally cracked it!!!!!!!!!!!!!!!!
The issue is definitely with Java Sun. "Uneven character spacing when printing JTextComponent"
It is raised on the http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6488219
And currently in OPEN state, and raised on 31 Oct 2006 and mentions it was caused by fix 4352983.
So where do we go from here. It's not good because I have tried all later version of the JVM and the issue is still there.
Why? Because it hasn't been fixed yet. Read the bug report above, as it gives more insight -- and mentions the workaround is NOT good for existing code.
So the way forward is to use an earlier version of the JVM 5.
I download the JVM version 1.5.0 (starting version) and works Ok... I would probably think version prior to 4352983 would be Ok too.
Please vote for this.... We have a workaround (use older version of the JVM).
So I am very happy.

My macbook pro 13" unibody has randomly shut down, and will not switch on again, it is totally unresponsive. I have tried using different chargers, and my laptop had charge when it shut down,

Similar Messages

Maybe you are looking for