New bought MSI AG240 2PE (non touch) all in one game pc working well

  MSI AG240 2PE (non touch) all in one game pc working well. But its monitor's on screen display settings unreachable now from monitor's buttons. When İ first started the pc they were working normal. But a few hours later only working button was monitor's selector button between monitor shot down, HDMI in ,PC. When i try to press menu button it only shows volume shotting down on the screen and couldn't enter the menu settings. When i use monitor from hdmi in as TV, I still couldn't reach any menu settings and volume settings. Because of this, on hdmi in mode i couldn't hear voice from speakers of all in one pc. After turning pc mode, volume settings can be reachable from pc audio settings but not from monitor's buttons.Thanks for any idea and help.

Dear,
If this OS is form MSI, please find a notepad from the following route. C:\windows\system32\oobe\oem
You could find a notepad by the name of releasenote, please provide to us.
If this OS is installed by yourself, please provide detail information for this OS.
OS version
32bit or 64bit
For Win7 OS:
Please install MSI utility-WMIHOOK first.
http://www.msi.com/support/aio/AG240-2PE.html#down-utility&Win7 64
For Win8 OS:
Please install MSI utility-QuickSetting first.
http://www.msi.com/support/aio/AG240-2PE.html#down-utility&Win8 64
For Win8.1 OS:
Please install MSI utility-Gaming Control Center first.
http://www.msi.com/support/aio/AG240-2PE.html#down-utility&Win8.1 64
Thanks.

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