One month old macbook pro got hang(freeze) once, and kernel panic once: should i need to take some actions or its ok??
my macbook pro 13.3 (OS XLion 10.7.4) is one month old, few days ago it got freezed(hanged) at that time only 2 apps were running google chrome and xcode, i pressed power button (hold it for few seconds) to restrat.
Today when i opened the lid(as my mac was on sleep for last one hour- no apps except finder was running) i saw an error like this "mac encountered an error hold your power button for few seconds to restart......blah blah..something in other languages too", i think some where it used the word "kernel panic".
After restart mac said "your computer restarted because of a reason", below i have copy pasted the reason.
Please suggest me its(this behavior is) okie or should i take it to apple center?, also to note i have never played any game on my mac. Can any body suggest me why this kernel panic happened by seeing the reason below.
Now i am afraid to leave my mac at sleep with unsaved data and that was the exact reason i shifted from windows to mac.
Interval Since Last Panic Report: 1184595 sec
Panics Since Last Report: 1
Anonymous UUID: C5B363C1-4906-4416-995D-9E6844AB2293
Mon Jul 23 02:10:19 2012
panic(cpu 0 caller 0xffffff80002ff238): "vnode_rele_ext: vp 0xffffff800cb4d8b8 usecount -ve : -1. v_tag = 0, v_type = 1, v_flag = 84800."@/SourceCache/xnu/xnu-1699.26.8/bsd/vfs/vfs_subr.c:1711
Backtrace (CPU 0), Frame : Return Address
0xffffff807f7cb6d0 : 0xffffff8000220792
0xffffff807f7cb750 : 0xffffff80002ff238
0xffffff807f7cb790 : 0xffffff7f80eab317
0xffffff807f7cb7b0 : 0xffffff7f80eac071
0xffffff807f7cba00 : 0xffffff7f80eacf22
0xffffff807f7cba40 : 0xffffff800052ca84
0xffffff807f7cbaa0 : 0xffffff80002fb9dc
0xffffff807f7cbaf0 : 0xffffff8000313e06
0xffffff807f7cbb90 : 0xffffff800030c990
0xffffff807f7cbc50 : 0xffffff800030cf0e
0xffffff807f7cbf50 : 0xffffff80005cd61b
0xffffff807f7cbfb0 : 0xffffff80002daa13
Kernel Extensions in backtrace:
com.sophos.kext.sav(8.0.4)[898EB02E-4A1D-1F59-6625-C0466041D6C4]@0xffffff7f80ea a000->0xffffff7f80eaefff
BSD process name corresponding to current thread: mds
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 31794466080938
last loaded kext at 31452797715630: com.apple.filesystems.msdosfs 1.7.1 (addr 0xffffff7f808c9000, size 57344)
last unloaded kext at 31714808214502: com.apple.driver.AppleUSBCDC 4.1.17 (addr 0xffffff7f80833000, size 12288)
loaded kexts:
com.parallels.filesystems.prlufs 2010.12.28
com.sophos.kext.sav 8.0.4
com.parallels.kext.prl_vnic 7.0 15098.770637
com.parallels.kext.prl_netbridge 7.0 15098.770637
com.parallels.kext.prl_hid_hook 7.0 15098.770637
com.parallels.kext.prl_hypervisor 7.0 15098.770637
com.parallels.kext.prl_usb_connect 7.0 15098.770637
com.apple.filesystems.msdosfs 1.7.1
com.apple.filesystems.smbfs 1.7.2
com.apple.driver.AppleIntelProfile 85.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.ntfs 3.10.1
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AGPM 100.12.42
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.2.0f3
com.apple.driver.AppleMikeyDriver 2.2.0f3
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AppleIntelHD3000Graphics 7.1.8
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.5f11
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d0
com.apple.driver.AppleLPC 1.5.8
com.apple.driver.AppleBacklight 170.1.9
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleSMCPDRC 5.0.0d0
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.3
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AppleSDXC 1.2.0
com.apple.driver.AppleUSBHub 4.5.0
com.apple.iokit.AppleBCM5701Ethernet 3.1.2b2
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AirPort.Brcm4331 530.4.20
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.8
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.0
com.apple.iokit.IOUSBMassStorageClass 3.0.1
com.apple.driver.AppleProfileTimestampAction 85.2
com.apple.driver.AppleProfileThreadInfoAction 85.2
com.apple.driver.AppleProfileRegisterStateAction 85.2
com.apple.driver.AppleProfileReadCounterAction 85.2
com.apple.driver.AppleProfileKEventAction 85.2
com.apple.driver.AppleProfileCallstackAction 85.2
com.apple.iokit.AppleProfileFamily 85.2
com.apple.driver.DspFuncLib 2.2.0f3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOAudioFamily 1.8.6fc17
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.0f3
com.apple.iokit.IOHDAFamily 2.2.0f3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleSMC 3.1.3d8
com.apple.driver.IOPlatformPluginLegacy 5.0.0d0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.kext.triggers 1.0
com.apple.driver.AppleIntelSNBGraphicsFB 7.1.8
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.IOPlatformPluginFamily 5.1.0d17
com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11
com.apple.iokit.IOBluetoothFamily 4.0.5f11
com.apple.driver.AppleThunderboltDPInAdapter 1.8.2
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.4
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
com.apple.driver.AppleThunderboltNHI 1.5.5
com.apple.iokit.IOThunderboltFamily 2.0.0
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IONetworkingFamily 2.1
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.6
com.apple.iokit.IOStorageFamily 1.7.1
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.68f98
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4
I have had a 15" Late 2011 model MBP since December and have never had a kernel panic.
If I do I would take it in for a check up.
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