Printing large pdf and download to power point error message

Question

Dear experts,
We ran into the issue that we get an error message when printing to pdf or download to power point, the report is very big.
Error message:
A fatal error occurred while processing the request. The server responded with: Error while executing PDFRpcCall.processMessage com.siebel.analytics.utils.InputStreamWithLimit$ReadOverTheLimitException at com.siebel.analytics.utils.InputStreamWithLimit.incTotalBytes(InputStreamWithLimit.java:58) at ...............
On the internet, i thougt i found a solution and set this
<JavaHost>
<PDF>
<InputStreamLimitInKB>0</InputStreamLimitInKB>
</PDF>
</JavaHost>
in the instanceconfig.xml and restarted bi server, java host server and presentation server. Unfortunately, nothing helped; error still exists, cannot download to ppt or print to pdf.
Any help is really appreaciated, many thanks in advance.
regards,
Thomas

Answer 1

Hi,
Go through reply in this...Will solve your issue...http://software.itags.org/enterprise-application/62968/
In C:\OracleBI\web\javahost\config\config.xml
{<PDF>
<!-- Size limit for PDF request message -->
<InputStreamLimitInKB>0</InputStreamLimitInKB>
<!-- Path to PDF userconfig.xml file. -->
<!-- <UserConfigFile/> -->
</PDF>
<XMLP>
<InputStreamLimitInKB>0</InputStreamLimitInKB>
</XMLP>}
By default they are 2048 and 8192 change them to 0
Restart BI Server and Java host server.
Regards,
Srikanth
Edited by: Srikanth Mandadi on Oct 29, 2010 2:08 AM