Problem sending PDFs documents

Hi guys
Occassionally, complaints are received that customers cannot open certificates sent by us,  Some of the PDFs can be opened, some cannot. According to Adobe Reader, the format is not supported. In J6NY, I can open the stored certificate, so the reference document is okay
Edited by: cutomolina on Nov 1, 2010 10:36 PM

We experienced the same and the problem was on the recipient exchange. Try sending document to yourself and then forwarding to customer. If you can open it and the customer can open the one sent directly, then the customer has a restriction and their technical group needs to set permissions to accept the email and documents from your sender.

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    DATA: OBJHEAD LIKE SOLISTI1 OCCURS 1 WITH HEADER LINE.
    DATA: OBJBIN  LIKE SOLISTI1 OCCURS 10 WITH HEADER LINE.
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    DATA: RECLIST LIKE SOMLRECI1 OCCURS 5 WITH HEADER LINE.
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          MI_BYTECOUNT TYPE I,
          MI_LENGTH    TYPE I,
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                          SPOOL PARAMETERS MSTR_PRINT_PARMS
                          VIA SELECTION-SCREEN AND RETURN.
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                          changing f_rqident.
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      concatenate f_repid
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        f_rqident = tsp01-rqident.
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      if sy-subrc ne 0.
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    <--  p2        text
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    **reward if helpful
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