Sim on my iphone 3GS locked by accident. I do have an att account with this phone

My 3GS Iphone Sim locked by accident. it says to unlock- call my service company which is att-- to get the PIU? I have had iphones through Att for the last 6 years-- I cannot use my phone to call at-t because it is locked.

You can get the PIN Unlock Code (PUK) by logging in to your account www.att.com. Go to My Phone/Device and click "Unblock SIM card".

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Was this iPhone jailbroken?

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Helfpul answers here:
https://discussions.apple.com/message/13386937#13386937
A restart sometimes works

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Welcome to the Apple community.
First, you may wish to check that your filtering and mail rules are not placing Apples email in your junk folder or even deleting it completely. If you have verified that this is not the case:
Put in a request for another verification e-mail to be sent to you.
Start here, change your country if necessary and go to manage your account.

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Miguel

See if this helps:
http://support.apple.com/kb/TS3694#error29
How did you replace the battery? Did you take the back off
and replace it yourself?

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ask your phone carrier.

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Hello
I have the same problem with my iphone , do you already know ..
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Hello again, update time.
Finally got to speak to a senior technical advisor at Apple today who was most confused until he back-tracked and double checked all the basics. He then realised that the actual serial number of my original phone (from the proof of purchase I sent him) was different to the one that they had recorded when they made the swap. I think he said it was out by one character and was actually showing as a mobile connected to AT&T (from the States). He said that the replacement phone was then set-up as per the serial number they had typoed into their system as locked to AT&T. The genius who did the swap at Apple Doncaster must have placed an unlock on it at the time in order for my 3 SIM to work at all. Therefore when I restored it, it returned to the settings of the incorrect original phone serial number!
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Hi
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Skizofrenias wrote:
Since I upgrade my iphone 3gs to ios 5.1, I have several problems with network and wi-fi, any solution? (No jailbreak)
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Whenever a menu choice is grayed out, that is because you have Restrictions turned on in Settings. Be sure to turn it off.
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Only way is to contact the carrier to officially unlock the iPhone.
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kitan47 wrote:
I bought new iphone 5s locked after i unlocked my iphone5s
Was it Officially Unlocked by the Carrier it was locked to...?
If so... who is the carrier..?

Sim on my iphone 3GS locked by accident. I do have an att account with this phone

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