Unable to access OWA or ECP. - "Something went wrong" or "500 unexpected error"
Our environment consist of 3 client access servers with 8 mailbox servers. I recently installed windows updates on all of the servers. Now when a user tries to access OWA it fails and says "Something went wrong" when I try to access
ECP I receive "500 unexpected error"
I have tried building a new CAS and mailbox servers with the default settings but it still fails. I did not install the latest Windows updates on the new servers. I tried creating new databases with new users and it also fails.
There are also these ASP.NET 4.0.30319.0 warnings showing in the application log:
Log Name: Application
Source: ASP.NET 4.0.30319.0
Date: 8/30/2013 11:02:13 AM
Event ID: 1309
Task Category: Web Event
Level: Warning
Keywords: Classic
User: N/A
Computer: FacultyEmail01.corjesu.org
Description:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 8/30/2013 11:02:13 AM
Event time (UTC): 8/30/2013 4:02:13 PM
Event ID: 1088bfe111264e01b536f66f2591c15a
Event sequence: 48245
Event occurrence: 1597
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/2/ROOT/owa-1-130223042171473642
Trust level: Full
Application Virtual Path: /owa
Application Path: C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\owa\
Machine name: FACULTYEMAIL01
Process information:
Process ID: 13764
Process name: w3wp.exe
Account name: NT AUTHORITY\SYSTEM
Exception information:
Exception type: NullReferenceException
Exception message: Object reference not set to an instance of an object.
at Microsoft.Exchange.Clients.Common.Canary15.Init(Byte[] userContextIdBinary, Byte[] timeStampBinary, String logonUniqueKey, Byte[] hashBinary, String logData)
at Microsoft.Exchange.Clients.Common.Canary15..ctor(String logonUniqueKey)
at Microsoft.Exchange.Clients.Common.Canary15Cookie.TryCreateFromHttpCookie(HttpCookie cookie, String logonUniqueKey, Canary15Profile profile)
at Microsoft.Exchange.Clients.Common.Canary15Cookie.TryCreateFromHttpContext(HttpContext httpContext, String logOnUniqueKey, Canary15Profile profile)
at Microsoft.Exchange.Clients.Owa2.Server.Core.OwaRequestHandler.InternalOnPostAuthorizeRequest(Object sender)
at Microsoft.Exchange.Clients.Owa2.Server.Core.OwaRequestHandler.OnPostAuthorizeRequest(Object sender, EventArgs e)
at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Request information:
Request URL: https://localhost:444/owa/logoff.owa
Request path: /owa/logoff.owa
User host address: 127.0.0.1
User: CORJESU\SM_cab26786a5604c759
Is authenticated: True
Authentication Type: Kerberos
Thread account name: NT AUTHORITY\SYSTEM
Thread information:
Thread ID: 12
Thread account name: NT AUTHORITY\SYSTEM
Is impersonating: False
Stack trace: at Microsoft.Exchange.Clients.Common.Canary15.Init(Byte[] userContextIdBinary, Byte[] timeStampBinary, String logonUniqueKey, Byte[] hashBinary, String logData)
at Microsoft.Exchange.Clients.Common.Canary15..ctor(String logonUniqueKey)
at Microsoft.Exchange.Clients.Common.Canary15Cookie.TryCreateFromHttpCookie(HttpCookie cookie, String logonUniqueKey, Canary15Profile profile)
at Microsoft.Exchange.Clients.Common.Canary15Cookie.TryCreateFromHttpContext(HttpContext httpContext, String logOnUniqueKey, Canary15Profile profile)
at Microsoft.Exchange.Clients.Owa2.Server.Core.OwaRequestHandler.InternalOnPostAuthorizeRequest(Object sender)
at Microsoft.Exchange.Clients.Owa2.Server.Core.OwaRequestHandler.OnPostAuthorizeRequest(Object sender, EventArgs e)
at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Custom event details:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="ASP.NET 4.0.30319.0" />
<EventID Qualifiers="32768">1309</EventID>
<Level>3</Level>
<Task>3</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-08-30T16:02:13.000000000Z" />
<EventRecordID>721791</EventRecordID>
<Channel>Application</Channel>
<Computer>FacultyEmail01.corjesu.org</Computer>
<Security />
</System>
<EventData>
<Data>3005</Data>
<Data>An unhandled exception has occurred.</Data>
<Data>8/30/2013 11:02:13 AM</Data>
<Data>8/30/2013 4:02:13 PM</Data>
<Data>1088bfe111264e01b536f66f2591c15a</Data>
<Data>48245</Data>
<Data>1597</Data>
<Data>0</Data>
<Data>/LM/W3SVC/2/ROOT/owa-1-130223042171473642</Data>
<Data>Full</Data>
<Data>/owa</Data>
<Data>C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\owa\</Data>
<Data>FACULTYEMAIL01</Data>
<Data>
</Data>
<Data>13764</Data>
<Data>w3wp.exe</Data>
<Data>NT AUTHORITY\SYSTEM</Data>
<Data>NullReferenceException</Data>
<Data>Object reference not set to an instance of an object.
at Microsoft.Exchange.Clients.Common.Canary15.Init(Byte[] userContextIdBinary, Byte[] timeStampBinary, String logonUniqueKey, Byte[] hashBinary, String logData)
at Microsoft.Exchange.Clients.Common.Canary15..ctor(String logonUniqueKey)
at Microsoft.Exchange.Clients.Common.Canary15Cookie.TryCreateFromHttpCookie(HttpCookie cookie, String logonUniqueKey, Canary15Profile profile)
at Microsoft.Exchange.Clients.Common.Canary15Cookie.TryCreateFromHttpContext(HttpContext httpContext, String logOnUniqueKey, Canary15Profile profile)
at Microsoft.Exchange.Clients.Owa2.Server.Core.OwaRequestHandler.InternalOnPostAuthorizeRequest(Object sender)
at Microsoft.Exchange.Clients.Owa2.Server.Core.OwaRequestHandler.OnPostAuthorizeRequest(Object sender, EventArgs e)
at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
</Data>
<Data>https://localhost:444/owa/logoff.owa</Data>
<Data>/owa/logoff.owa</Data>
<Data>127.0.0.1</Data>
<Data>CORJESU\SM_cab26786a5604c759</Data>
<Data>True</Data>
<Data>Kerberos</Data>
<Data>NT AUTHORITY\SYSTEM</Data>
<Data>12</Data>
<Data>NT AUTHORITY\SYSTEM</Data>
<Data>False</Data>
<Data> at Microsoft.Exchange.Clients.Common.Canary15.Init(Byte[] userContextIdBinary, Byte[] timeStampBinary, String logonUniqueKey, Byte[] hashBinary, String logData)
at Microsoft.Exchange.Clients.Common.Canary15..ctor(String logonUniqueKey)
at Microsoft.Exchange.Clients.Common.Canary15Cookie.TryCreateFromHttpCookie(HttpCookie cookie, String logonUniqueKey, Canary15Profile profile)
at Microsoft.Exchange.Clients.Common.Canary15Cookie.TryCreateFromHttpContext(HttpContext httpContext, String logOnUniqueKey, Canary15Profile profile)
at Microsoft.Exchange.Clients.Owa2.Server.Core.OwaRequestHandler.InternalOnPostAuthorizeRequest(Object sender)
at Microsoft.Exchange.Clients.Owa2.Server.Core.OwaRequestHandler.OnPostAuthorizeRequest(Object sender, EventArgs e)
at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
</Data>
</EventData>
</Event>
I opened a case with Microsoft. After 3 days and over 15 hours on the phone they were able to resolve the problem. They had to use ADSI edit to remove the canary data for the domain.
I tried rebuilding the virtual directories, building a new CAS server, a new mailbox server and a new server with both roles installed. I created a new database and new users in that database and used the new CAS server but the problem continued which
led us to believe it was something being obtained from Active Directory. We finally figured out the problem was in the properties of an object in ADSI.
You have to open the ADSI editor on the primary domain controller (start-->administrative tools-->ADSI edit), go to CN=Services --> CN=Microsoft Exchange --> CN=<Your Site Name> Right click CN=Client Access and click properties.
Scroll down to msExchCanaryData0. You have to click edit and copy the data from Data0, Data1 and Data2 (you may have more or less) to a notepad file. Then erase the data from those settings. Now log onto the CAS server and open IIS management.
Go to application pools and right click MSExchangeOWAAppPool and click Recycling. Then restart all of the mailbox servers.
It's a great idea to take a system state backup before performing these steps as editing ADSI data is risky.
Similar Messages
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Sorry, something went wrong --- I got an error message after a new webapp was built and a new site collection was created.
This in SharePoint 2013 Farm.
What should I do?
1- I did a DisableLoopBack and set the value to "1".
For hostname do I have to do : 111.111.111.111 (sample) and serversp2013?
P.S. I fixed this issue once, long time ago and I forgot how it ... be done.Hi,
For troubleshooting your issue, please take steps as below:
1.Go to IIS, make sure the web application is actived.
2.Go to IIS -> Applicaiton Pools, make sure the application pool related to your web application is started.
Reference:
http://support.microsoft.com/en-us/kb/926642/en-us
http://www.techrepublic.com/forums/questions/cannot-browse-created-web-application-site-in-sharepoint-services-30/
Best Regards,
Eric
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected] -
OWA Exchange 2013: Something went wrong error
Getting this error on event log for owa. when we log in to owa, error shows :"something went wrong" 500
tried to recreated owa virtua directories and webconfig file but same issue, please help.
Event code: 3008
Event message: A configuration error has occurred.
Event time: 15/9/2014 11:05:36 PM
Event time (UTC): 15/9/2014 3:05:36 PM
Event ID: ec79c7b2c1ef4b95adbb445c80939fc4
Event sequence: 1
Event occurrence: 1
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/2/ROOT/owa-45-130552671349946251
Trust level: Full
Application Virtual Path: /owa
Application Path: C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\Owa\
Machine name: LBVSMX01
Process information:
Process ID: 17484
Process name: w3wp.exe
Account name: NT AUTHORITY\SYSTEM
Exception information:
Exception type: ConfigurationErrorsException
Exception message: Could not load file or assembly 'Microsoft.Exchange.Flighting, Version=15.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified. (C:\Program Files\Microsoft\Exchange
Server\V15\ClientAccess\Owa\web.config line 117)
at System.Web.Configuration.CompilationSection.LoadAssemblyHelper(String assemblyName, Boolean starDirective)
at System.Web.Configuration.AssemblyInfo.get_AssemblyInternal()
at System.Web.Compilation.BuildManager.GetReferencedAssemblies(CompilationSection compConfig)
at System.Web.Compilation.BuildManager.CallPreStartInitMethods(String preStartInitListPath, Boolean& isRefAssemblyLoaded)
at System.Web.Compilation.BuildManager.ExecutePreAppStart()
at System.Web.Hosting.HostingEnvironment.Initialize(ApplicationManager appManager, IApplicationHost appHost, IConfigMapPathFactory configMapPathFactory, HostingEnvironmentParameters hostingParameters, PolicyLevel policyLevel, Exception appDomainCreationException)
Could not load file or assembly 'Microsoft.Exchange.Flighting, Version=15.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.
at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection,
Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, RuntimeAssembly reqAssembly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection,
Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean forIntrospection)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
at System.Reflection.Assembly.Load(String assemblyString)
at System.Web.Configuration.CompilationSection.LoadAssemblyHelper(String assemblyName, Boolean starDirective)
Request information:
Request URL: https://localhost:444/owa/exhealth.check
Request path: /owa/exhealth.check
User host address: ::1
User:
Is authenticated: False
Authentication Type:
Thread account name: NT AUTHORITY\SYSTEM
Thread information:
Thread ID: 42
Thread account name: NT AUTHORITY\SYSTEM
Is impersonating: False
Stack trace: at System.Web.Configuration.CompilationSection.LoadAssemblyHelper(String assemblyName, Boolean starDirective)
at System.Web.Configuration.AssemblyInfo.get_AssemblyInternal()
at System.Web.Compilation.BuildManager.GetReferencedAssemblies(CompilationSection compConfig)
at System.Web.Compilation.BuildManager.CallPreStartInitMethods(String preStartInitListPath, Boolean& isRefAssemblyLoaded)
at System.Web.Compilation.BuildManager.ExecutePreAppStart()
at System.Web.Hosting.HostingEnvironment.Initialize(ApplicationManager appManager, IApplicationHost appHost, IConfigMapPathFactory configMapPathFactory, HostingEnvironmentParameters hostingParameters, PolicyLevel policyLevel, Exception appDomainCreationException)
Custom event details:
no they are not shared mailboxes.
here are the logs.
Not sure if this will make any difference, but there are 2 domains on exchange one is mail.domain1.com and another is webmail.domain.com
we have added another owa virtual directory for the second domain when we were having issues but i think since we are having a problem on the first domain owa, the second one will have the same.
just wondering why ecp can still work when owa doesnt. outlook clients can connect and so are phones.
#Software: Microsoft Internet Information Services 8.5
#Version: 1.0
#Date: 2014-09-15 10:10:56
#Fields: date time s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) cs(Referer) sc-status sc-substatus sc-win32-status time-taken
2014-09-15 10:10:56 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.75 Microsoft+Office/12.0+(Windows+NT+6.0;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 1531
2014-09-15 10:10:56 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.75 Microsoft+Office/12.0+(Windows+NT+6.0;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 15
2014-09-15 10:11:02 192.168.1.44 HEAD /OAB/391e4f87-9e04-4176-aa12-bb90e3d8596c/oab.xml - 443 - 172.17.0.70 Microsoft+BITS/7.5 - 404 0 2 249
2014-09-15 10:11:15 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 62
2014-09-15 10:11:15 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 15
2014-09-15 10:11:15 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 15
2014-09-15 10:11:15 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 0
2014-09-15 10:11:26 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 14
2014-09-15 10:11:26 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 15
2014-09-15 10:11:26 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 15
2014-09-15 10:11:26 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 0
2014-09-15 10:11:51 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.70 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
2014-09-15 10:11:51 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.70 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
2014-09-15 10:11:51 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.70 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
2014-09-15 10:11:51 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.70 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 0
2014-09-15 10:11:51 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.75 Microsoft+Office/12.0+(Windows+NT+6.0;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 15
2014-09-15 10:11:51 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.75 Microsoft+Office/12.0+(Windows+NT+6.0;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 15
2014-09-15 10:11:51 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.80 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 0
2014-09-15 10:11:51 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.80 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
2014-09-15 10:11:51 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.80 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 0
2014-09-15 10:11:51 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.80 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
2014-09-15 10:11:53 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.84 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
2014-09-15 10:11:53 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.84 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
2014-09-15 10:11:53 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.84 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
2014-09-15 10:11:53 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.84 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
2014-09-15 10:12:31 192.168.1.44 GET /owa &ActID=d0e541bb-2726-473a-9891-74afd643bd53&CorrelationID=<empty> 443 - 192.168.1.17 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+rv:30.0)+Gecko/20100101+Firefox/30.0 - 401 2 5 22905
2014-09-15 10:13:08 192.168.1.44 GET /ecp/ - 443 - 192.168.0.6 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko - 400 0 0 10240
2014-09-15 10:13:28 192.168.1.44 POST /Microsoft-Server-ActiveSync User=andrew.solis2&DeviceId=ApplC38LTUR3FRC5&DeviceType=iPhone&Cmd=Ping 443 - 172.16.0.33 Apple-iPhone6C2/1102.55400001 - 404 0 2 0
2014-09-15 10:13:31 192.168.1.44 GET /ecp/ - 443 - 192.168.0.6 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko - 400 0 0 15
2014-09-15 10:13:38 192.168.1.44 GET /ecp/ - 443 - 192.168.0.6 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko - 400 0 0 15
2014-09-15 10:13:40 192.168.1.44 GET /ecp/ - 443 - 192.168.0.6 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko - 400 0 0 15
2014-09-15 10:13:40 192.168.1.44 GET /ecp/15.0.995.28/themes/default/clear1x1.gif - 443 - 192.168.0.6 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko https://webmail.domain.com.sg/ecp/ 400 0 0 78
2014-09-15 10:13:40 192.168.1.44 GET /ecp/15.0.995.28/themes/default/main_default.css - 443 - 192.168.0.6 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko https://webmail.domain.com.sg/ecp/ 400 0 0 109
2014-09-15 10:15:51 192.168.1.44 HEAD /OAB/391e4f87-9e04-4176-aa12-bb90e3d8596c/oab.xml - 443 - 172.17.0.76 Microsoft+BITS/7.5 - 404 0 2 218
2014-09-15 10:15:55 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.76 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
2014-09-15 10:15:55 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.76 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
2014-09-15 10:15:55 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.76 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
2014-09-15 10:15:55 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.76 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 0
2014-09-15 10:16:26 192.168.1.44 HEAD /OAB/391e4f87-9e04-4176-aa12-bb90e3d8596c/oab.xml - 443 - 172.17.0.70 Microsoft+BITS/7.5 - 404 0 2 203
2014-09-15 10:16:44 192.168.1.44 HEAD /OAB/391e4f87-9e04-4176-aa12-bb90e3d8596c/oab.xml - 443 - 172.17.0.70 Microsoft+BITS/7.5 - 404 0 2 218
2014-09-15 10:16:56 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.75 Microsoft+Office/12.0+(Windows+NT+6.0;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 15
2014-09-15 10:16:56 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.75 Microsoft+Office/12.0+(Windows+NT+6.0;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 15
2014-09-15 10:17:07 192.168.1.44 HEAD /OAB/391e4f87-9e04-4176-aa12-bb90e3d8596c/oab.xml - 443 - 172.17.0.70 Microsoft+BITS/7.5 - 404 0 2 218
2014-09-15 10:17:38 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.97 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6425;+Pro) - 404 0 2 0
2014-09-15 10:17:38 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.97 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6425;+Pro) - 404 0 2 0
2014-09-15 10:18:48 192.168.1.44 GET /owa &ActID=5c208db7-3a44-43d0-b5d8-24f107542a81&CorrelationID=<empty> 443 - 192.168.1.44 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko - 401 2 5 0
2014-09-15 10:20:51 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.76 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 15
2014-09-15 10:20:51 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.76 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 15
2014-09-15 10:20:52 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 31
2014-09-15 10:20:52 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 15
2014-09-15 10:20:52 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 15
2014-09-15 10:20:52 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 0
2014-09-15 10:21:19 192.168.1.44 HEAD /OAB/391e4f87-9e04-4176-aa12-bb90e3d8596c/oab.xml - 443 - 172.17.0.107 Microsoft+BITS/7.5 - 404 0 2 218
2014-09-15 10:25:04 192.168.1.44 HEAD /OAB/391e4f87-9e04-4176-aa12-bb90e3d8596c/oab.xml - 443 - 172.17.0.190 Microsoft+BITS/7.5 - 404 0 2 218
2014-09-15 10:25:22 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.190 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
2014-09-15 10:25:22 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.190 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
2014-09-15 10:25:22 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.190 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 0
2014-09-15 10:25:22 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.190 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
2014-09-15 10:25:40 192.168.1.44 HEAD /OAB/391e4f87-9e04-4176-aa12-bb90e3d8596c/oab.xml - 443 - 172.17.0.190 Microsoft+BITS/7.5 - 404 0 2 203
2014-09-15 10:25:54 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.76 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 0
2014-09-15 10:25:54 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.76 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 15
2014-09-15 10:27:16 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.65 Microsoft+Office/12.0+(Windows+NT+6.0;+Microsoft+Office+Outlook+12.0.6213;+Pro) - 404 0 2 15
2014-09-15 10:27:22 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.65 Microsoft+Office/12.0+(Windows+NT+6.0;+Microsoft+Office+Outlook+12.0.6213;+Pro) - 404 0 2 15
2014-09-15 10:27:25 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.65 Microsoft+Office/12.0+(Windows+NT+6.0;+Microsoft+Office+Outlook+12.0.6213;+Pro) - 404 0 2 15
2014-09-15 10:28:22 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.81 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.6023;+Pro) - 404 0 2 15
2014-09-15 10:28:41 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.81 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.6023;+Pro) - 404 0 2 15
2014-09-15 10:29:20 192.168.1.44 HEAD /OAB/391e4f87-9e04-4176-aa12-bb90e3d8596c/oab.xml - 443 - 172.17.0.107 Microsoft+BITS/7.5 - 404 0 2 203
2014-09-15 10:29:45 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.107 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
2014-09-15 10:29:45 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.107 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
2014-09-15 10:29:45 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.107 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
2014-09-15 10:29:45 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.107 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 0
2014-09-15 10:31:40 192.168.1.44 GET /owa/ &ActID=cdc5aa77-7e17-4a56-83ed-2e7047c12c5b&CorrelationID=<empty> 443 - 172.17.0.198 Mozilla/5.0+(Windows+NT+6.1;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/37.0.2062.120+Safari/537.36
https://webmail.domain.com.sg/owa/auth/logon.aspx?replaceCurrent=1&url=https%3a%2f%2fwebmail.domain.com.sg%2fowa 401 2 5 16
2014-09-15 10:32:00 192.168.1.44 GET / - 80 - 172.17.0.198 Mozilla/5.0+(Windows+NT+6.1;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/37.0.2062.120+Safari/537.36 - 200 0 0 31
2014-09-15 10:32:00 192.168.1.44 GET /iis-85.png - 80 - 172.17.0.198 Mozilla/5.0+(Windows+NT+6.1;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/37.0.2062.120+Safari/537.36 http://webmail.domain.com/ 200 0 0 265 -
It happened suddenly. After that, I reset computer to an earlier date. Did not fix problem. I reloaded Internet explorer, Version 8. Did not fix problem. I can access Hotmail from another computer without problem. I think I changed something in tools that might have caused the problem. All fixes and virus checking are up to date.
Appreciate any help you can provide.
Don PattersonClear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
Exchange 2013 ECP "500 Unexpected Error" after Updates
Hi *,
after installing the latest Server 2012 Updates, i get the error "500 Unexpected Error" when i try to Login to the Exchange ECP. There wer no changes to the URL or front-/backend.
I also tried the Workaround focussed over here: http://social.technet.microsoft.com/Forums/exchange/en-US/777b51ee-330d-43cc-a56e-4614d44aed7b/unable-to-access-owa-or-ecp-something-went-wrong-or-500-unexpected-error?forum=exchangesvrclientsentries but
there were no entries like CN=Services at the ADSI edit.
Best Regards
Max @ Magelan SupportHi Max,
Please double check the port bindings are correct.
Please try to run lodctr /r and reset IIS as administrator.
Found a similar thread for your reference:
Unable to access ECP. - "500 unexpected error"
http://social.technet.microsoft.com/Forums/en-US/b4b7c47e-cde4-4c62-8bb1-91a5430d4814/unable-to-access-ecp-500-unexpected-error?forum=exchangesvrclients
Thanks
Mavis
Mavis Huang
TechNet Community Support -
Workflows completes but goes to "Sorry something went wrong" page
SharePoint Version: 2013
Workflow Version: 2010
My Title: Junior SharePoint Administrator
I have been working weeks on a project to use workflows for a business process. It is as simple as setting variables and sending email to people.
I have successfully created a site workflow and published it. When I start the workflow, it starts fine but then show me this (very annoying and always unhelpful) error --> Sorry,
something went wrong. An unexpected error has occurred.
Funny thing, the workflow stills completes fine and I get the email notification I created in the workflow! No errors messages in the workflow history either - completely clean.
Is there any reason for this? I am concerned since it will be used by a large group of people monthly and this is a huge "NO" for UX experience and usability...
I have tried linking the Correlation ID to anything and looking through server logs. I have got nothing.
Help please? :)get the time that the error occurs, and recheck the log file that during this time, whether there is related information.
what's your workflow do? what's the result by using other user account to start the workflow.
Qiao Wei <br/> My blog:<a href="http://blog.goobol.com">http://blog.goobol.com</a> -
Exchange 2013 SP1 OWA something went wrong
Hi,
I have a three node exchange 2013 DAG cluster that I upgraded to SP1 three days ago. All email flows currently work and ECP is available on all node on all browsers for all users. OWA was working on 2013 CU3. After
the upgrade to SP1 and I confirmed that all email flows were working, I did change the administrators username. I noticed OWA problems after that, but they would have happened before the administrator rename. I have confirmed
certificates and binding are correct on all three nodes. I did rebuild the OWA directory on one node with no success.
However OWA is only available using Firefox (tested on several users on several machines) . Logging on to ECP using IE 11 works fine (multiple users) Logging on to OWA using IE 11 give me the error. This is happening on
all three nodes using IE 11 but not Firefox 27
something went wrong
Sorry, we can't get that information right now. Please try again later. If the problem continues, contact your helpdesk.
X-OWA-Error: ClientError;exMsg='_u' is undefined;file=ReferenceError: '_u' is undefined at $LE (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.1.mouse.js:1:155) at Anonymous function (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.1.mouse.js:1:305913) at $8J (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:60172) at $E (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:59789) at $4pj (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:57814) at $6JC (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:58302) at Anonymous function (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.1.mouse.js:1:306768) at $8J (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:60172) at $E (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:59789) at $4pj (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:57814):406
X-OWA-Version: 15.0.847.32
X-FEServer: EXCH02
X-BEServer: null
Date: 1/2/1601 2:43:20 PM
Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 3/13/2014 11:45:50 PM
Event ID: 10028
Task Category: None
Level: Error
Keywords: Classic
User: SYSTEM
Computer: exch01.loran3.net
Description:
DCOM was unable to communicate with the computer EXCH02.loran3.net using any of the configured protocols; requested by PID 115c (c:\windows\system32\inetsrv\w3wp.exe).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10028</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2014-03-14T05:45:50.109325400Z" />
<EventRecordID>12481</EventRecordID>
<Correlation />
<Execution ProcessID="596" ThreadID="1372" />
<Channel>System</Channel>
<Computer>exch01.loran3.net</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="param1">EXCH02.loran3.net</Data>
<Data Name="param2"> 115c</Data>
<Data Name="param3">c:\windows\system32\inetsrv\w3wp.exe</Data>
<Binary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inary>
</EventData>
</Event> --------------------- I am also getting
the following error
Log Name: Application
Source: ASP.NET 4.0.30319.0
Date: 3/14/2014 12:46:26 AM
Event ID: 1309
Task Category: Web Event
Level: Warning
Keywords: Classic
User: N/A
Computer: exch01.loran3.net
Description:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 3/14/2014 12:46:26 AM
Event time (UTC): 3/14/2014 6:46:26 AM
Event ID: 7741cd563e154a14a0ba52343b4e30ee
Event sequence: 328
Event occurrence: 87
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/2/ROOT/owa-1-130392504882416692
Trust level: Full
Application Virtual Path: /owa
Application Path: C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\owa\
Machine name: EXCH01
Process information:
Process ID: 8756
Process name: w3wp.exe
Account name: NT AUTHORITY\SYSTEM
Exception information:
Exception type: MapiExceptionIllegalCrossServerConnection
Exception message: MapiExceptionIllegalCrossServerConnection: Monitoring mailbox [] with application ID [Client=OWA] is not allowed to make cross-server calls from [EXCH01.loran3.net] to [EXCH03.loran3.net]
at Microsoft.Mapi.CrossServerDiagnostics.BlockCrossServerCall(ExRpcConnectionInfo connectionInfo, String mailboxDescription)
at Microsoft.Mapi.CrossServerConnectionPolicy.CheckAndBlockMonitoringMailboxes(ExRpcConnectionInfo connectionInfo)
at Microsoft.Mapi.CrossServerConnectionPolicy.Apply(ExRpcConnectionInfo connectionInfo)
at Microsoft.Mapi.ExRpcConnectionFactory.Create(ExRpcConnectionInfo connectionInfo)
at Microsoft.Mapi.MapiStore.OpenMapiStore(String serverDn, String userDn, String mailboxDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, String httpProxyServerName, ConnectFlag connectFlags, OpenStoreFlag
storeFlags, CultureInfo cultureInfo, Boolean wantRedirect, String& correctServerDN, ClientIdentityInfo clientIdentity, Boolean unifiedLogon, String applicationId, Client xropClient, Boolean wantWebServices, Byte[] clientSessionInfo, TimeSpan connectionTimeout,
TimeSpan callTimeout, Byte[] tenantHint)
at Microsoft.Mapi.MapiStore.OpenMailbox(String serverDn, String userDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, ConnectFlag connectFlags, OpenStoreFlag storeFlags, CultureInfo cultureInfo, ClientIdentityInfo
clientIdentity, String applicationId, Byte[] tenantPartitionHint, Boolean unifiedLogon)
at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore, Boolean unifiedSession)
Request information:
Request URL:
https://localhost:444/owa/proxylogon.owa
Request path: /owa/proxylogon.owa
User host address: 127.0.0.1
User: LORAN3\SM_ae42d22c64ff48a5a
Is authenticated: True
Authentication Type: Kerberos
Thread account name: NT AUTHORITY\SYSTEM
Thread information:
Thread ID: 39
Thread account name: NT AUTHORITY\SYSTEM
Is impersonating: False
Stack trace: at Microsoft.Mapi.CrossServerDiagnostics.BlockCrossServerCall(ExRpcConnectionInfo connectionInfo, String mailboxDescription)
at Microsoft.Mapi.CrossServerConnectionPolicy.CheckAndBlockMonitoringMailboxes(ExRpcConnectionInfo connectionInfo)
at Microsoft.Mapi.CrossServerConnectionPolicy.Apply(ExRpcConnectionInfo connectionInfo)
at Microsoft.Mapi.ExRpcConnectionFactory.Create(ExRpcConnectionInfo connectionInfo)
at Microsoft.Mapi.MapiStore.OpenMapiStore(String serverDn, String userDn, String mailboxDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, String httpProxyServerName, ConnectFlag connectFlags, OpenStoreFlag
storeFlags, CultureInfo cultureInfo, Boolean wantRedirect, String& correctServerDN, ClientIdentityInfo clientIdentity, Boolean unifiedLogon, String applicationId, Client xropClient, Boolean wantWebServices, Byte[] clientSessionInfo, TimeSpan connectionTimeout,
TimeSpan callTimeout, Byte[] tenantHint)
at Microsoft.Mapi.MapiStore.OpenMailbox(String serverDn, String userDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, ConnectFlag connectFlags, OpenStoreFlag storeFlags, CultureInfo cultureInfo, ClientIdentityInfo
clientIdentity, String applicationId, Byte[] tenantPartitionHint, Boolean unifiedLogon)
at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore, Boolean unifiedSession)
Custom event details:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="ASP.NET 4.0.30319.0" />
<EventID Qualifiers="32768">1309</EventID>
<Level>3</Level>
<Task>3</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-03-14T06:46:26.000000000Z" />
<EventRecordID>115079</EventRecordID>
<Channel>Application</Channel>
<Computer>exch01.loran3.net</Computer>
<Security />
</System>
<EventData>
<Data>3005</Data>
<Data>An unhandled exception has occurred.</Data>
<Data>3/14/2014 12:46:26 AM</Data>
<Data>3/14/2014 6:46:26 AM</Data>
<Data>7741cd563e154a14a0ba52343b4e30ee</Data>
<Data>328</Data>
<Data>87</Data>
<Data>0</Data>
<Data>/LM/W3SVC/2/ROOT/owa-1-130392504882416692</Data>
<Data>Full</Data>
<Data>/owa</Data>
<Data>C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\owa\</Data>
<Data>EXCH01</Data>
<Data>
</Data>
<Data>8756</Data>
<Data>w3wp.exe</Data>
<Data>NT AUTHORITY\SYSTEM</Data>
<Data>MapiExceptionIllegalCrossServerConnection</Data>
<Data>MapiExceptionIllegalCrossServerConnection: Monitoring mailbox [] with application ID [Client=OWA] is not allowed to make cross-server calls from [EXCH01.loran3.net] to [EXCH03.loran3.net]
at Microsoft.Mapi.CrossServerDiagnostics.BlockCrossServerCall(ExRpcConnectionInfo connectionInfo, String mailboxDescription)
at Microsoft.Mapi.CrossServerConnectionPolicy.CheckAndBlockMonitoringMailboxes(ExRpcConnectionInfo connectionInfo)
at Microsoft.Mapi.CrossServerConnectionPolicy.Apply(ExRpcConnectionInfo connectionInfo)
at Microsoft.Mapi.ExRpcConnectionFactory.Create(ExRpcConnectionInfo connectionInfo)
at Microsoft.Mapi.MapiStore.OpenMapiStore(String serverDn, String userDn, String mailboxDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, String httpProxyServerName, ConnectFlag connectFlags, OpenStoreFlag
storeFlags, CultureInfo cultureInfo, Boolean wantRedirect, String& correctServerDN, ClientIdentityInfo clientIdentity, Boolean unifiedLogon, String applicationId, Client xropClient, Boolean wantWebServices, Byte[] clientSessionInfo, TimeSpan connectionTimeout,
TimeSpan callTimeout, Byte[] tenantHint)
at Microsoft.Mapi.MapiStore.OpenMailbox(String serverDn, String userDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, ConnectFlag connectFlags, OpenStoreFlag storeFlags, CultureInfo cultureInfo, ClientIdentityInfo
clientIdentity, String applicationId, Byte[] tenantPartitionHint, Boolean unifiedLogon)
at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore, Boolean unifiedSession)
</Data>
<Data>https://localhost:444/owa/proxylogon.owa</Data>
<Data>/owa/proxylogon.owa</Data>
<Data>127.0.0.1</Data>
<Data>LORAN3\SM_ae42d22c64ff48a5a</Data>
<Data>True</Data>
<Data>Kerberos</Data>
<Data>NT AUTHORITY\SYSTEM</Data>
<Data>39</Data>
<Data>NT AUTHORITY\SYSTEM</Data>
<Data>False</Data>
<Data> at Microsoft.Mapi.CrossServerDiagnostics.BlockCrossServerCall(ExRpcConnectionInfo connectionInfo, String mailboxDescription)
at Microsoft.Mapi.CrossServerConnectionPolicy.CheckAndBlockMonitoringMailboxes(ExRpcConnectionInfo connectionInfo)
at Microsoft.Mapi.CrossServerConnectionPolicy.Apply(ExRpcConnectionInfo connectionInfo)
at Microsoft.Mapi.ExRpcConnectionFactory.Create(ExRpcConnectionInfo connectionInfo)
at Microsoft.Mapi.MapiStore.OpenMapiStore(String serverDn, String userDn, String mailboxDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, String httpProxyServerName, ConnectFlag connectFlags, OpenStoreFlag
storeFlags, CultureInfo cultureInfo, Boolean wantRedirect, String& correctServerDN, ClientIdentityInfo clientIdentity, Boolean unifiedLogon, String applicationId, Client xropClient, Boolean wantWebServices, Byte[] clientSessionInfo, TimeSpan connectionTimeout,
TimeSpan callTimeout, Byte[] tenantHint)
at Microsoft.Mapi.MapiStore.OpenMailbox(String serverDn, String userDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, ConnectFlag connectFlags, OpenStoreFlag storeFlags, CultureInfo cultureInfo, ClientIdentityInfo
clientIdentity, String applicationId, Byte[] tenantPartitionHint, Boolean unifiedLogon)
at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore, Boolean unifiedSession)
</Data>
</EventData>
</Event>Thanks
I have three servers exch01,exch02,and exch03. All three have both CAS and mailbox server roles. This problem does not occur using firefox (OWA and ECP are available) but the problem occurs with IE 11 and safari (ECP
work, OWA dos not) I have tried this from different machines and different users. I have cleared the browser's cache and have even reloaded the client machines. The problem occurs across all three exchange servers.
I have used iis manager to confirm the binding are correct. (works on Firefox)
From the local server , If I browse to
https://localhost/ecp I get my ecp page. If I browse to
https://localhost/owaI get the something went wrong page (X-OWA-Error: ClientError;exMsg='_u' is undefined;file=ReferenceError: '_u' is undefined)
If I try to browse to https://localhost:444/owa/proxylogon.owa I get the error page "this page cannot be displayed"
I confirmed port 444 bindings are correct -
OWA doesn't work internally - something went wrong
When trying to access OWA from internal network (external access is working):
something went wrong
Sorry, we can't get that information right now. Please try again later. If the problem continues, contact your helpdesk.
X-ClientId: NTAW - FMWI - PEOS - SRAWOFA
X-OWA-Error: Unknown;handle boot error failed
X-OWA-Version: undefined
X-FEServer: <server_name>
X-BEServer: undefined
Date: 2/23/2015 6:47:33 PM
Thanks.
Dario Woitasen | MCSE Lync Server 2013/Exchange Server 2013 | MCITP: Enterprise Messaging Administrator 2007/2010, Lync Server 2010 Administrator, Office 365 | MCSA Windows Server 2012The date information is calculated based on the date of the Exchange server to which the user is connected. In some scenarios (such as network connectiivy failure), the Outlook Web App client-side script is unable to connect to the server to obtain the correct
date.
Please download the update
http://www.microsoft.com/en-us/download/details.aspx?id=44022
This update resolves the issues that are described in the following Microsoft Knowledge Base (KB) articles:
2961715
"Something went wrong" error in Outlook Web App may show an incorrect date
Regards,
Ben -
Hi
Exchange 2010 users are NOT able to connect to their mailboxes when they go through exchange 2013 OWA address. We get a message that says following ---> "Something went wrong"
Following is our URL. The address is pointing to 2013 CAS loadbalancer VIP. Outlook anywhere is working fine. What is going on?
Important: All my exchange 2010 / 2013 URIs are the same as suggested by Microsoft (Owa, ecp, activesync, ews, autodiscover): --> mail.domain.com/XXXHello Rawa,
Can you log on Exchange 2010 OWA using its localhost address?
Please make sure the intenralurl value is set to Exchange 2010’s local host name and set the Externalurl to Null.
http://technet.microsoft.com/en-us/library/bb310763(v=exchg.141).aspx
Thanks,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support -
2013 OWA - Open Another Mailbox, :-( something went wrong, Error 500
Our client is experiencing an issue where they are not able to open another mailbox even if the user has full access to the account under mailbox delegation. The user would click on the 'Open Another Mailbox" and they receive the following error
something went wrong
The URL shows the following:
https://domain.com/owa/auth/errorfe.aspx?httpCode=500
The problem I have is similar to the following post but my client is also behind a UAG 2010 server, and I cannot change to forms based authentication.
http://social.technet.microsoft.com/Forums/exchange/en-US/9345d396-b5a6-4d26-a498-7d1539f85d13/exchange-2013-owa-http-500-error-when-opening-another-mailbox?forum=exchangesvrclients
The error within the IIS OWA logs shows as follows.
2014-02-04 17:48:04 10.100.2.10 GET /owa/auth/errorfe.aspx httpCode=500&cafeReqId=f9be7757-b123-4ce1-a585-b9c4ef45cd4b; 443 - 10.100.2.42 Mozilla/5.0+(compatible;+MSIE+10.0;+Windows+NT+6.2;+WOW64;+Trident/6.0)
https://domain.com/owa/[email protected]/?offline=disabled 200 0 0 0
I'm running out of ideas on what could be the issue and but our users will need to manage other mailboxes pretty soon.
Edit: I should also add that the permissions are correct as the user can connect to the target mailbox via Outlook 2013.Hi Bryan
It should be happening for most of the mailboxes since we ran into similar kind of problem recently
There could be 2 reasons for not happening
IIS Settings not configured properly
Permission issues
Check SSL Settings on DWS and ensure Ignore Client Certificates is selected
Also remove SSL from DWS for HTTP to HTTPS Redirect
Check the permission under ADUC
Check if Exchange Server Object is member of tab of Domain Admins if so remove them. Also remove Exchange Organization Administrators and Exchange Servers group from Organization Management if they are added
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you.
Regards,
Sathish -
User is unable to access OWA any pointers.. getting the below error pls Thanks
The item can't be opened because it's become corrupted.
Request
Url: https://ukexchange.abc.com:443/owa/lang.owa
User: Wes, Aurélia
EX Address: /O=abc/OU=London/cn=Recipients/cn=AWes
SMTP Address: [email protected]
OWA version: 14.3.123.3
Exception
Exception type: Microsoft.Exchange.Data.Storage.CorruptDataException
Exception message: Can't save invalid object Wes, Aurélia.
Call stack
Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save()
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostLocally(OwaContext owaContext, OwaIdentity logonIdentity, CultureInfo culture, String timeZoneKeyName, Boolean isOptimized, String destination)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostRequestFromProxy(OwaContext owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.AcquireAndPreprocessUserContext(OwaContext owaContext, HttpRequest request)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext)
Microsoft.Exchange.Clients.Owa.Core.OwaRequestEventInspector.OnPostAuthorizeRequest(Object sender, EventArgs e)
System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Inner Exception
Exception type: Microsoft.Exchange.Data.DataValidationException
Exception message: The property value Aurélia Wes is invalid. The value can contain only 'a', 'b', 'c', 'd', 'e', 'f', 'g', 'h', 'i', 'j', 'k', 'l', 'm', 'n', 'o', 'p', 'q', 'r', 's', 't', 'u', 'v', 'w', 'x', 'y', 'z', 'A', 'B', 'C', 'D', 'E', 'F', 'G', 'H',
'I', 'J', 'K', 'L', 'M', 'N', 'O', 'P', 'Q', 'R', 'S', 'T', 'U', 'V', 'W', 'X', 'Y', 'Z', '0', '1', '2', '3', '4', '5', '6', '7', '8', '9', '"', ''', '(', ')', '+', ',', '-', '.', '/', ':', '?', ' '.
Call stack
Microsoft.Exchange.Data.Directory.ADSession.Save(ADObject instanceToSave, IEnumerable`1 properties)
Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save()Hi,
We can use the New-MailboxRepairRequest cmdlet to detect and repair mailbox corruptions. For more information about it, please refer to:
http://technet.microsoft.com/en-us/library/ff625221(v=exchg.141).aspx
Hope it helps.
Thanks,
Winnie Liang
TechNet Community Support -
Sorry, something went wrong and Word was unable to start (6) Office 2013
Ok this is just so annoying.
Whenever I try to open Word, it gives the error "Sorry, something went wrong and Word was unable to start.(6)". Other office applications either freeze or crash. Only Excel works fine. Running Win7 64 bit.
Tried all possible ways of installation/reinstallation. Did repair, uninstalled and reinstalled manually, uninstalled with FixIt from Microsoft, removed every leftover thing from registry. Also removed some other applications that I thought could cause this
problem for Office.
Uninstalled 64 bit Office, and installed 32 bit, same exact problems.
!!!Don't suggest me to run as administrator please!!!Hi,
According to your description, I suppose that Word 2013 was blocked by some other applications after you opening it.
Which operation system do you use? Have you installed the Office 2013 SP1?
Then, we try to do some tests to narrow down the issue:
1. Collect the Event log
http://windows.microsoft.com/en-us/windows/what-information-event-logs-event-viewer#1TC=windows-7
2. Use the
Process Monitor to collect the detailed information.
Open process monitor, and reproduce this issue, if there is any files or keys were blocked during the process.Please let me know, and you could save as the file from process monitor, upload the file through One Drive and share the link to me. I'll
analysis it.
Regards,
George Zhao
TechNet Community Support -
Exchange 2013 - OWA "Something Went Wrong", Out of office in Outlook "Server unavailable"
Hi,
We have a new deployment of Exchange 2013 CU2 V2 running on a Windows 2012 server. Everything has been running without issues and then without any real clue to why, we are now getting an issue where OWA says "Something Went Wrong" after processing
your login, (it appears to process the login as if I type in incorrect details it tells me the password/username is wrong).
At the same time we have also lost the ability to run the Out Of Office in Outlook which comes back saying the server is not available and we can't seem to share calendars correctly either. (Can set Out Of Office via the Management Shell without issues).
When running a Get-Serverhealth on the OWA.Protocol it tells me the OWASelfTestMonitor is unhealthy.
I've tried re-creating the OWA, EWS Virtual Directorys and also the autodiscover but with no effect. I've also restarted the server.
Outlook 2013 and mobile phones are working fine on the server and the Exchange Admin Centre is also working without issues.
I am getting tempted to apply CU2 again to see if this sorts it but don't really like doing this on a server with 50 live users on it...
In the eventlog I can see lots of the 2 errors listed below which seems to line up. (System Log and Application Log seem to be clear of other errors or warnings.)
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 04/11/2013 11:25:00
Event time (UTC): 04/11/2013 11:25:00
Event ID: 2fcdb9112c794b63a9ea9577a23e4603
Event sequence: 2
Event occurrence: 1
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/2/ROOT/owa-411-130280378905273269
Trust level: Full
Application Virtual Path: /owa
Application Path: C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\owa\
Machine name: SERVERNAME (I altered this for post)
Process information:
Process ID: 9648
Process name: w3wp.exe
Account name: NT AUTHORITY\SYSTEM
Exception information:
Exception type: HttpException
Exception message: '.', hexadecimal value 0x00, is an invalid character. Line 1, position 1.
Lots more code.......
AND
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 04/11/2013 11:24:24
Event time (UTC): 04/11/2013 11:24:24
Event ID: 2586a044b2d74b97a1095aec478bf4ae
Event sequence: 2
Event occurrence: 1
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/2/ROOT/EWS-668-130280378564324526
Trust level: Full
Application Virtual Path: /EWS
Application Path: C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\exchweb\EWS\
Machine name: SERVERNAME (I have changed this for post)
Process information:
Process ID: 9840
Process name: w3wp.exe
Account name: NT AUTHORITY\SYSTEM
Exception information:
Exception type: HttpException
Exception message: '.', hexadecimal value 0x00, is an invalid character. Line 1, position 1.
lots more data...Hi Angela,
I can't see any re-directions on the website and have certainly not set any intentionally. I did try installing the Remote Web Gateway on the server and then found that it doesn't work on an exchange box and removed it but the server was working after
this.
The HTTP Redirect in Default Web Site is not showing anything set and the same for the Back End.
The bindings on the default site all look normal with;
http 80 127.0.0.1
https 443 127.0.0.1
http 80 *
http 443 *
The same is mirrored in the Exchange Back End site but with ports 81 and 444.
Running the Outlook auto configure just using Autodiscover all looks good with the URLs listed all pointing to (http)://mail.mydomain.co.uk/whatever... and the log says Autodiscover to (https)://mail.mydomain.co.uk/Autodiscover/Autodiscover.xml Suceeded
(0x00000000)
But, if I type in the OOF address of (https)://mail.mydomain.co.uk/EWS/exchange.asmx I get a login prompt but once user details are entered I then get;
'.', hexadecimal value 0x00, is an invalid character. Line 1, position 1.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Xml.XmlException: '.', hexadecimal value 0x00, is an invalid character. Line 1, position 1.
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[XmlException: '.', hexadecimal value 0x00, is an invalid character. Line 1, position 1.]
System.Xml.XmlTextReaderImpl.Throw(String res, String[] args) +163
System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace() +7572550
System.Xml.XmlTextReaderImpl.ParseDocumentContent() +62
System.Xml.XmlReader.ReadToFollowing(String name) +112
Microsoft.Exchange.Data.ApplicationLogic.Extension.KillBitHelper.ReadKillBitXmlContent(XmlReader reader, Int32& refreshRate) +185
Microsoft.Exchange.Data.ApplicationLogic.Extension.KillBitHelper.TryReadKillBitFile(Int32& refreshRate, DateTime& lastModifiedTime) +710
Microsoft.Exchange.Data.ApplicationLogic.Extension.KillBitTimer.Start() +202
Microsoft.Exchange.Services.Global.Application_Start(Object sender, EventArgs e) +975
[HttpException (0x80004005): '.', hexadecimal value 0x00, is an invalid character. Line 1, position 1.]
System.Web.HttpApplicationFactory.EnsureAppStartCalledForIntegratedMode(HttpContext context, HttpApplication app) +12864205
System.Web.HttpApplication.RegisterEventSubscriptionsWithIIS(IntPtr appContext, HttpContext context, MethodInfo[] handlers) +175
System.Web.HttpApplication.InitSpecial(HttpApplicationState state, MethodInfo[] handlers, IntPtr appContext, HttpContext context) +304
System.Web.HttpApplicationFactory.GetSpecialApplicationInstance(IntPtr appContext, HttpContext context) +404
System.Web.Hosting.PipelineRuntime.InitializeApplication(IntPtr appContext) +475
[HttpException (0x80004005): '.', hexadecimal value 0x00, is an invalid character. Line 1, position 1.]
System.Web.HttpRuntime.FirstRequestInit(HttpContext context) +12880948
System.Web.HttpRuntime.EnsureFirstRequestInit(HttpContext context) +159
System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context) +12722137
Really wishing I had installed Exchange 2010 at this point!! Just can't see why its not working :( -
Sorry, something went wrong and word was unable to start (2)
I have been using office home and student fine until now when it will not open, at first it would say it was unable to open with error message 40 now it is error message number 2, I have no idea how to open it.
help please?Hi,
Is the complete error message "Sorry, something went wrong and Word was unable to start. (40)" and “Sorry, something went wrong and Word was unable to start. (2)”?
I agree with Sunil Shrikant Vyasasamudra. First you can repair Office from Control Panel > Programs and Features, maybe Office installation is corrupt.
If it doesn’t work, you can try “Fix it” tool in the KB below.
http://support.microsoft.com/kb/2827031
If there is anything else I can do for you on this matter, don't hesitate to tell me.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Sorry, something went wrong and word was unable to start (40)
so recently, my ms word has not been working at all. It doesn't work, whether I open a new document or an existing file, and it shows the error message 'sorry, something went wrong and Word was unable to start. (40). It only started to show up recently,
and i was wondering if it was because i have not yet updated to the latest version of Windows 8, which i have been unable to do successfully. I have already tried to open in safe mode, and the fix it tool. Does anyone have any idea what i can do?Did other programs work well?
Repair your Office suites in Control panel>Program and features>Office>Change>Repair
If the repair doesn't work, please uninstall the current installed Office, and reinstall it again.
To uninstall the Office, follow the instructions in the following support article:
http://support.microsoft.com/kb/2739501
Tylor Wang
TechNet Community Support
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