Unable to access OWA or ECP. - "Something went wrong" or "500 unexpected error"

Our environment consist of 3 client access servers with 8 mailbox servers.  I recently installed windows updates on all of the servers.  Now when a user tries to access OWA it fails and says "Something went wrong" when I try to access
ECP I receive "500 unexpected error"
I have tried building a new CAS and mailbox servers with the default settings but it still fails.  I did not install the latest Windows updates on the new servers.  I tried creating new databases with new users and it also fails.  
There are also these ASP.NET 4.0.30319.0 warnings showing in the application log:
Log Name:      Application
Source:        ASP.NET 4.0.30319.0
Date:          8/30/2013 11:02:13 AM
Event ID:      1309
Task Category: Web Event
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      FacultyEmail01.corjesu.org
Description:
Event code: 3005 
Event message: An unhandled exception has occurred. 
Event time: 8/30/2013 11:02:13 AM 
Event time (UTC): 8/30/2013 4:02:13 PM 
Event ID: 1088bfe111264e01b536f66f2591c15a 
Event sequence: 48245 
Event occurrence: 1597 
Event detail code: 0 
Application information: 
    Application domain: /LM/W3SVC/2/ROOT/owa-1-130223042171473642 
    Trust level: Full 
    Application Virtual Path: /owa 
    Application Path: C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\owa\ 
    Machine name: FACULTYEMAIL01 
Process information: 
    Process ID: 13764 
    Process name: w3wp.exe 
    Account name: NT AUTHORITY\SYSTEM 
Exception information: 
    Exception type: NullReferenceException 
    Exception message: Object reference not set to an instance of an object.
   at Microsoft.Exchange.Clients.Common.Canary15.Init(Byte[] userContextIdBinary, Byte[] timeStampBinary, String logonUniqueKey, Byte[] hashBinary, String logData)
   at Microsoft.Exchange.Clients.Common.Canary15..ctor(String logonUniqueKey)
   at Microsoft.Exchange.Clients.Common.Canary15Cookie.TryCreateFromHttpCookie(HttpCookie cookie, String logonUniqueKey, Canary15Profile profile)
   at Microsoft.Exchange.Clients.Common.Canary15Cookie.TryCreateFromHttpContext(HttpContext httpContext, String logOnUniqueKey, Canary15Profile profile)
   at Microsoft.Exchange.Clients.Owa2.Server.Core.OwaRequestHandler.InternalOnPostAuthorizeRequest(Object sender)
   at Microsoft.Exchange.Clients.Owa2.Server.Core.OwaRequestHandler.OnPostAuthorizeRequest(Object sender, EventArgs e)
   at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Request information: 
    Request URL: https://localhost:444/owa/logoff.owa 
    Request path: /owa/logoff.owa 
    User host address: 127.0.0.1 
    User: CORJESU\SM_cab26786a5604c759 
    Is authenticated: True 
    Authentication Type: Kerberos 
    Thread account name: NT AUTHORITY\SYSTEM 
Thread information: 
    Thread ID: 12 
    Thread account name: NT AUTHORITY\SYSTEM 
    Is impersonating: False 
    Stack trace:    at Microsoft.Exchange.Clients.Common.Canary15.Init(Byte[] userContextIdBinary, Byte[] timeStampBinary, String logonUniqueKey, Byte[] hashBinary, String logData)
   at Microsoft.Exchange.Clients.Common.Canary15..ctor(String logonUniqueKey)
   at Microsoft.Exchange.Clients.Common.Canary15Cookie.TryCreateFromHttpCookie(HttpCookie cookie, String logonUniqueKey, Canary15Profile profile)
   at Microsoft.Exchange.Clients.Common.Canary15Cookie.TryCreateFromHttpContext(HttpContext httpContext, String logOnUniqueKey, Canary15Profile profile)
   at Microsoft.Exchange.Clients.Owa2.Server.Core.OwaRequestHandler.InternalOnPostAuthorizeRequest(Object sender)
   at Microsoft.Exchange.Clients.Owa2.Server.Core.OwaRequestHandler.OnPostAuthorizeRequest(Object sender, EventArgs e)
   at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Custom event details: 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="ASP.NET 4.0.30319.0" />
    <EventID Qualifiers="32768">1309</EventID>
    <Level>3</Level>
    <Task>3</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-08-30T16:02:13.000000000Z" />
    <EventRecordID>721791</EventRecordID>
    <Channel>Application</Channel>
    <Computer>FacultyEmail01.corjesu.org</Computer>
    <Security />
  </System>
  <EventData>
    <Data>3005</Data>
    <Data>An unhandled exception has occurred.</Data>
    <Data>8/30/2013 11:02:13 AM</Data>
    <Data>8/30/2013 4:02:13 PM</Data>
    <Data>1088bfe111264e01b536f66f2591c15a</Data>
    <Data>48245</Data>
    <Data>1597</Data>
    <Data>0</Data>
    <Data>/LM/W3SVC/2/ROOT/owa-1-130223042171473642</Data>
    <Data>Full</Data>
    <Data>/owa</Data>
    <Data>C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\owa\</Data>
    <Data>FACULTYEMAIL01</Data>
    <Data>
    </Data>
    <Data>13764</Data>
    <Data>w3wp.exe</Data>
    <Data>NT AUTHORITY\SYSTEM</Data>
    <Data>NullReferenceException</Data>
    <Data>Object reference not set to an instance of an object.
   at Microsoft.Exchange.Clients.Common.Canary15.Init(Byte[] userContextIdBinary, Byte[] timeStampBinary, String logonUniqueKey, Byte[] hashBinary, String logData)
   at Microsoft.Exchange.Clients.Common.Canary15..ctor(String logonUniqueKey)
   at Microsoft.Exchange.Clients.Common.Canary15Cookie.TryCreateFromHttpCookie(HttpCookie cookie, String logonUniqueKey, Canary15Profile profile)
   at Microsoft.Exchange.Clients.Common.Canary15Cookie.TryCreateFromHttpContext(HttpContext httpContext, String logOnUniqueKey, Canary15Profile profile)
   at Microsoft.Exchange.Clients.Owa2.Server.Core.OwaRequestHandler.InternalOnPostAuthorizeRequest(Object sender)
   at Microsoft.Exchange.Clients.Owa2.Server.Core.OwaRequestHandler.OnPostAuthorizeRequest(Object sender, EventArgs e)
   at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&amp; completedSynchronously)
</Data>
    <Data>https://localhost:444/owa/logoff.owa</Data>
    <Data>/owa/logoff.owa</Data>
    <Data>127.0.0.1</Data>
    <Data>CORJESU\SM_cab26786a5604c759</Data>
    <Data>True</Data>
    <Data>Kerberos</Data>
    <Data>NT AUTHORITY\SYSTEM</Data>
    <Data>12</Data>
    <Data>NT AUTHORITY\SYSTEM</Data>
    <Data>False</Data>
    <Data>   at Microsoft.Exchange.Clients.Common.Canary15.Init(Byte[] userContextIdBinary, Byte[] timeStampBinary, String logonUniqueKey, Byte[] hashBinary, String logData)
   at Microsoft.Exchange.Clients.Common.Canary15..ctor(String logonUniqueKey)
   at Microsoft.Exchange.Clients.Common.Canary15Cookie.TryCreateFromHttpCookie(HttpCookie cookie, String logonUniqueKey, Canary15Profile profile)
   at Microsoft.Exchange.Clients.Common.Canary15Cookie.TryCreateFromHttpContext(HttpContext httpContext, String logOnUniqueKey, Canary15Profile profile)
   at Microsoft.Exchange.Clients.Owa2.Server.Core.OwaRequestHandler.InternalOnPostAuthorizeRequest(Object sender)
   at Microsoft.Exchange.Clients.Owa2.Server.Core.OwaRequestHandler.OnPostAuthorizeRequest(Object sender, EventArgs e)
   at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&amp; completedSynchronously)
</Data>
  </EventData>
</Event>

I opened a case with Microsoft.  After 3 days and over 15 hours on the phone they were able to resolve the problem.  They had to use ADSI edit to remove the canary data for the domain.
I tried rebuilding the virtual directories, building a new CAS server, a new mailbox server and a new server with both roles installed.  I created a new database and new users in that database and used the new CAS server but the problem continued which
led us to believe it was something being obtained from Active Directory.  We finally figured out the problem was in the properties of an object in ADSI. 
You have to open the ADSI editor on the primary domain controller (start-->administrative tools-->ADSI edit), go to CN=Services --> CN=Microsoft Exchange --> CN=<Your Site Name>  Right click CN=Client Access and click properties. 
Scroll down to msExchCanaryData0.  You have to click edit and copy the data from Data0, Data1 and Data2 (you may have more or less) to a notepad file.  Then erase the data from those settings.  Now log onto the CAS server and open IIS management. 
Go to application pools and  right click MSExchangeOWAAppPool and click Recycling.  Then restart all of the mailbox servers.  
It's a great idea to take a system state backup before performing these steps as editing ADSI data is risky.  

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    2014-09-15 10:16:56 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.75 Microsoft+Office/12.0+(Windows+NT+6.0;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 15
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    2014-09-15 10:17:07 192.168.1.44 HEAD /OAB/391e4f87-9e04-4176-aa12-bb90e3d8596c/oab.xml - 443 - 172.17.0.70 Microsoft+BITS/7.5 - 404 0 2 218
    2014-09-15 10:17:38 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.97 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6425;+Pro) - 404 0 2 0
    2014-09-15 10:17:38 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.97 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6425;+Pro) - 404 0 2 0
    2014-09-15 10:18:48 192.168.1.44 GET /owa &ActID=5c208db7-3a44-43d0-b5d8-24f107542a81&CorrelationID=<empty> 443 - 192.168.1.44 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko - 401 2 5 0
    2014-09-15 10:20:51 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.76 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 15
    2014-09-15 10:20:51 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.76 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 15
    2014-09-15 10:20:52 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 31
    2014-09-15 10:20:52 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 15
    2014-09-15 10:20:52 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 15
    2014-09-15 10:20:52 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.147 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.7128;+Pro) - 404 0 0 0
    2014-09-15 10:21:19 192.168.1.44 HEAD /OAB/391e4f87-9e04-4176-aa12-bb90e3d8596c/oab.xml - 443 - 172.17.0.107 Microsoft+BITS/7.5 - 404 0 2 218
    2014-09-15 10:25:04 192.168.1.44 HEAD /OAB/391e4f87-9e04-4176-aa12-bb90e3d8596c/oab.xml - 443 - 172.17.0.190 Microsoft+BITS/7.5 - 404 0 2 218
    2014-09-15 10:25:22 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.190 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
    2014-09-15 10:25:22 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.190 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
    2014-09-15 10:25:22 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.190 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 0
    2014-09-15 10:25:22 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.190 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
    2014-09-15 10:25:40 192.168.1.44 HEAD /OAB/391e4f87-9e04-4176-aa12-bb90e3d8596c/oab.xml - 443 - 172.17.0.190 Microsoft+BITS/7.5 - 404 0 2 203
    2014-09-15 10:25:54 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.76 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 0
    2014-09-15 10:25:54 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.76 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 2 15
    2014-09-15 10:27:16 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.65 Microsoft+Office/12.0+(Windows+NT+6.0;+Microsoft+Office+Outlook+12.0.6213;+Pro) - 404 0 2 15
    2014-09-15 10:27:22 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.65 Microsoft+Office/12.0+(Windows+NT+6.0;+Microsoft+Office+Outlook+12.0.6213;+Pro) - 404 0 2 15
    2014-09-15 10:27:25 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.65 Microsoft+Office/12.0+(Windows+NT+6.0;+Microsoft+Office+Outlook+12.0.6213;+Pro) - 404 0 2 15
    2014-09-15 10:28:22 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.81 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.6023;+Pro) - 404 0 2 15
    2014-09-15 10:28:41 192.168.1.44 POST /Autodiscover/Autodiscover.xml - 443 - 172.17.0.81 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.6023;+Pro) - 404 0 2 15
    2014-09-15 10:29:20 192.168.1.44 HEAD /OAB/391e4f87-9e04-4176-aa12-bb90e3d8596c/oab.xml - 443 - 172.17.0.107 Microsoft+BITS/7.5 - 404 0 2 203
    2014-09-15 10:29:45 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.107 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
    2014-09-15 10:29:45 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.107 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
    2014-09-15 10:29:45 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.107 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 15
    2014-09-15 10:29:45 192.168.1.44 POST /EWS/Exchange.asmx - 443 - 172.17.0.107 Microsoft+Office/12.0+(Windows+NT+6.1;+Microsoft+Office+Outlook+12.0.6683;+Pro) - 404 0 0 0
    2014-09-15 10:31:40 192.168.1.44 GET /owa/ &ActID=cdc5aa77-7e17-4a56-83ed-2e7047c12c5b&CorrelationID=<empty> 443 - 172.17.0.198 Mozilla/5.0+(Windows+NT+6.1;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/37.0.2062.120+Safari/537.36
    https://webmail.domain.com.sg/owa/auth/logon.aspx?replaceCurrent=1&url=https%3a%2f%2fwebmail.domain.com.sg%2fowa 401 2 5 16
    2014-09-15 10:32:00 192.168.1.44 GET / - 80 - 172.17.0.198 Mozilla/5.0+(Windows+NT+6.1;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/37.0.2062.120+Safari/537.36 - 200 0 0 31
    2014-09-15 10:32:00 192.168.1.44 GET /iis-85.png - 80 - 172.17.0.198 Mozilla/5.0+(Windows+NT+6.1;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/37.0.2062.120+Safari/537.36 http://webmail.domain.com/ 200 0 0 265

  • When accessing Hotmail, get comment: Something went wrong and we can't sign you in right now. Please try again later. Thank you.

    It happened suddenly. After that, I reset computer to an earlier date. Did not fix problem. I reloaded Internet explorer, Version 8. Did not fix problem. I can access Hotmail from another computer without problem. I think I changed something in tools that might have caused the problem. All fixes and virus checking are up to date.
    Appreciate any help you can provide.
    Don Patterson

    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    *Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
    "Remove Cookies" from sites causing problems:
    *Tools > Options > Privacy > Cookies: "Show Cookies"
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
    *Do not click the Reset button on the Safe mode start window or otherwise make changes.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • Exchange 2013 ECP "500 Unexpected Error" after Updates

    Hi *,
    after installing the latest Server 2012 Updates, i get the error "500 Unexpected Error" when i try to Login to the Exchange ECP. There wer no changes to the URL or front-/backend.
    I also tried the Workaround focussed over here: http://social.technet.microsoft.com/Forums/exchange/en-US/777b51ee-330d-43cc-a56e-4614d44aed7b/unable-to-access-owa-or-ecp-something-went-wrong-or-500-unexpected-error?forum=exchangesvrclientsentries but
    there were no entries like CN=Services at the ADSI edit.
    Best Regards
    Max @ Magelan Support

    Hi Max,
    Please double check the port bindings are correct.
    Please try to run lodctr /r and reset IIS as administrator.
    Found a similar thread for your reference:
    Unable to access ECP. -  "500 unexpected error"
    http://social.technet.microsoft.com/Forums/en-US/b4b7c47e-cde4-4c62-8bb1-91a5430d4814/unable-to-access-ecp-500-unexpected-error?forum=exchangesvrclients
    Thanks
    Mavis
    Mavis Huang
    TechNet Community Support

  • Workflows completes but goes to "Sorry something went wrong" page

    SharePoint Version: 2013
    Workflow Version: 2010
    My Title: Junior SharePoint Administrator
    I have been working weeks on a project to use workflows for a business process. It is as simple as setting variables and sending email to people.
    I have successfully created a site workflow and published it. When I start the workflow, it starts fine but then show me this (very annoying and always unhelpful) error --> Sorry,
    something went wrong. An unexpected error has occurred.
    Funny thing, the workflow stills completes fine and I get the email notification I created in the workflow! No errors messages in the workflow history either - completely clean.
    Is there any reason for this? I am concerned since it will be used by a large group of people monthly and this is a huge "NO" for UX experience and usability...
    I have tried linking the Correlation ID to anything and looking through server logs. I have got nothing.
    Help please? :)

    get the time that the error occurs, and recheck the log file that during this time, whether there is related information.
    what's your workflow do? what's the result by using other user account to start the workflow.
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  • Exchange 2013 SP1 OWA something went wrong

    Hi,
    I have a three node exchange 2013 DAG cluster that I upgraded to SP1 three days ago.   All email flows currently work and ECP is available on all node on all browsers for all users.   OWA was working on 2013 CU3.   After 
    the upgrade to SP1  and I confirmed that all email flows were working,  I did change the administrators  username.  I noticed OWA problems after that, but they would have happened before the administrator rename.  I have confirmed 
    certificates and binding are correct on all three nodes.  I did rebuild the OWA directory on one node with no success.
    However OWA is only available using Firefox (tested on several users on several machines) .   Logging on to ECP using IE 11 works fine (multiple users) Logging on to OWA using  IE 11 give me the error.  This is happening on
    all three nodes using IE 11 but not Firefox 27
    something went wrong
    Sorry, we can't get that information right now. Please try again later. If the problem continues, contact your helpdesk.
    X-OWA-Error: ClientError;exMsg='_u' is undefined;file=ReferenceError: '_u' is undefined at $LE (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.1.mouse.js:1:155) at Anonymous function (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.1.mouse.js:1:305913) at $8J (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:60172) at $E (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:59789) at $4pj (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:57814) at $6JC (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:58302) at Anonymous function (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.1.mouse.js:1:306768) at $8J (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:60172) at $E (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:59789) at $4pj (https://exch02.loran3.net/owa/prem/15.0.847.32/scripts/boot.0.mouse.js:91:57814):406
    X-OWA-Version: 15.0.847.32
    X-FEServer: EXCH02
    X-BEServer: null
    Date: 1/2/1601 2:43:20 PM
      Log Name:      System
    Source:        Microsoft-Windows-DistributedCOM
    Date:          3/13/2014 11:45:50 PM
    Event ID:      10028
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          SYSTEM
    Computer:      exch01.loran3.net
    Description:
    DCOM was unable to communicate with the computer EXCH02.loran3.net using any of the configured protocols; requested by PID     115c (c:\windows\system32\inetsrv\w3wp.exe).
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
        <EventID Qualifiers="0">10028</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8080000000000000</Keywords>
        <TimeCreated SystemTime="2014-03-14T05:45:50.109325400Z" />
        <EventRecordID>12481</EventRecordID>
        <Correlation />
        <Execution ProcessID="596" ThreadID="1372" />
        <Channel>System</Channel>
        <Computer>exch01.loran3.net</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data Name="param1">EXCH02.loran3.net</Data>
        <Data Name="param2">    115c</Data>
        <Data Name="param3">c:\windows\system32\inetsrv\w3wp.exe</Data>
        <Binary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inary>
      </EventData>
    </Event>                   ---------------------                 I am also getting
    the following error
    Log Name:      Application
    Source:        ASP.NET 4.0.30319.0
    Date:          3/14/2014 12:46:26 AM
    Event ID:      1309
    Task Category: Web Event
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      exch01.loran3.net
    Description:
    Event code: 3005
    Event message: An unhandled exception has occurred.
    Event time: 3/14/2014 12:46:26 AM
    Event time (UTC): 3/14/2014 6:46:26 AM
    Event ID: 7741cd563e154a14a0ba52343b4e30ee
    Event sequence: 328
    Event occurrence: 87
    Event detail code: 0
    Application information:
        Application domain: /LM/W3SVC/2/ROOT/owa-1-130392504882416692
        Trust level: Full
        Application Virtual Path: /owa
        Application Path: C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\owa\
        Machine name: EXCH01
    Process information:
        Process ID: 8756
        Process name: w3wp.exe
        Account name: NT AUTHORITY\SYSTEM
    Exception information:
        Exception type: MapiExceptionIllegalCrossServerConnection
        Exception message: MapiExceptionIllegalCrossServerConnection: Monitoring mailbox [] with application ID [Client=OWA] is not allowed to make cross-server calls from [EXCH01.loran3.net] to [EXCH03.loran3.net]
       at Microsoft.Mapi.CrossServerDiagnostics.BlockCrossServerCall(ExRpcConnectionInfo connectionInfo, String mailboxDescription)
       at Microsoft.Mapi.CrossServerConnectionPolicy.CheckAndBlockMonitoringMailboxes(ExRpcConnectionInfo connectionInfo)
       at Microsoft.Mapi.CrossServerConnectionPolicy.Apply(ExRpcConnectionInfo connectionInfo)
       at Microsoft.Mapi.ExRpcConnectionFactory.Create(ExRpcConnectionInfo connectionInfo)
       at Microsoft.Mapi.MapiStore.OpenMapiStore(String serverDn, String userDn, String mailboxDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, String httpProxyServerName, ConnectFlag connectFlags, OpenStoreFlag
    storeFlags, CultureInfo cultureInfo, Boolean wantRedirect, String& correctServerDN, ClientIdentityInfo clientIdentity, Boolean unifiedLogon, String applicationId, Client xropClient, Boolean wantWebServices, Byte[] clientSessionInfo, TimeSpan connectionTimeout,
    TimeSpan callTimeout, Byte[] tenantHint)
       at Microsoft.Mapi.MapiStore.OpenMailbox(String serverDn, String userDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, ConnectFlag connectFlags, OpenStoreFlag storeFlags, CultureInfo cultureInfo, ClientIdentityInfo
    clientIdentity, String applicationId, Byte[] tenantPartitionHint, Boolean unifiedLogon)
       at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore, Boolean unifiedSession)
    Request information:
        Request URL:
    https://localhost:444/owa/proxylogon.owa
        Request path: /owa/proxylogon.owa
        User host address: 127.0.0.1
        User: LORAN3\SM_ae42d22c64ff48a5a
        Is authenticated: True
        Authentication Type: Kerberos
        Thread account name: NT AUTHORITY\SYSTEM
    Thread information:
        Thread ID: 39
        Thread account name: NT AUTHORITY\SYSTEM
        Is impersonating: False
        Stack trace:    at Microsoft.Mapi.CrossServerDiagnostics.BlockCrossServerCall(ExRpcConnectionInfo connectionInfo, String mailboxDescription)
       at Microsoft.Mapi.CrossServerConnectionPolicy.CheckAndBlockMonitoringMailboxes(ExRpcConnectionInfo connectionInfo)
       at Microsoft.Mapi.CrossServerConnectionPolicy.Apply(ExRpcConnectionInfo connectionInfo)
       at Microsoft.Mapi.ExRpcConnectionFactory.Create(ExRpcConnectionInfo connectionInfo)
       at Microsoft.Mapi.MapiStore.OpenMapiStore(String serverDn, String userDn, String mailboxDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, String httpProxyServerName, ConnectFlag connectFlags, OpenStoreFlag
    storeFlags, CultureInfo cultureInfo, Boolean wantRedirect, String& correctServerDN, ClientIdentityInfo clientIdentity, Boolean unifiedLogon, String applicationId, Client xropClient, Boolean wantWebServices, Byte[] clientSessionInfo, TimeSpan connectionTimeout,
    TimeSpan callTimeout, Byte[] tenantHint)
       at Microsoft.Mapi.MapiStore.OpenMailbox(String serverDn, String userDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, ConnectFlag connectFlags, OpenStoreFlag storeFlags, CultureInfo cultureInfo, ClientIdentityInfo
    clientIdentity, String applicationId, Byte[] tenantPartitionHint, Boolean unifiedLogon)
       at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore, Boolean unifiedSession)
    Custom event details:
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="ASP.NET 4.0.30319.0" />
        <EventID Qualifiers="32768">1309</EventID>
        <Level>3</Level>
        <Task>3</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-03-14T06:46:26.000000000Z" />
        <EventRecordID>115079</EventRecordID>
        <Channel>Application</Channel>
        <Computer>exch01.loran3.net</Computer>
        <Security />
      </System>
      <EventData>
        <Data>3005</Data>
        <Data>An unhandled exception has occurred.</Data>
        <Data>3/14/2014 12:46:26 AM</Data>
        <Data>3/14/2014 6:46:26 AM</Data>
        <Data>7741cd563e154a14a0ba52343b4e30ee</Data>
        <Data>328</Data>
        <Data>87</Data>
        <Data>0</Data>
        <Data>/LM/W3SVC/2/ROOT/owa-1-130392504882416692</Data>
        <Data>Full</Data>
        <Data>/owa</Data>
        <Data>C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\owa\</Data>
        <Data>EXCH01</Data>
        <Data>
        </Data>
        <Data>8756</Data>
        <Data>w3wp.exe</Data>
        <Data>NT AUTHORITY\SYSTEM</Data>
        <Data>MapiExceptionIllegalCrossServerConnection</Data>
        <Data>MapiExceptionIllegalCrossServerConnection: Monitoring mailbox [] with application ID [Client=OWA] is not allowed to make cross-server calls from [EXCH01.loran3.net] to [EXCH03.loran3.net]
       at Microsoft.Mapi.CrossServerDiagnostics.BlockCrossServerCall(ExRpcConnectionInfo connectionInfo, String mailboxDescription)
       at Microsoft.Mapi.CrossServerConnectionPolicy.CheckAndBlockMonitoringMailboxes(ExRpcConnectionInfo connectionInfo)
       at Microsoft.Mapi.CrossServerConnectionPolicy.Apply(ExRpcConnectionInfo connectionInfo)
       at Microsoft.Mapi.ExRpcConnectionFactory.Create(ExRpcConnectionInfo connectionInfo)
       at Microsoft.Mapi.MapiStore.OpenMapiStore(String serverDn, String userDn, String mailboxDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, String httpProxyServerName, ConnectFlag connectFlags, OpenStoreFlag
    storeFlags, CultureInfo cultureInfo, Boolean wantRedirect, String&amp; correctServerDN, ClientIdentityInfo clientIdentity, Boolean unifiedLogon, String applicationId, Client xropClient, Boolean wantWebServices, Byte[] clientSessionInfo, TimeSpan connectionTimeout,
    TimeSpan callTimeout, Byte[] tenantHint)
       at Microsoft.Mapi.MapiStore.OpenMailbox(String serverDn, String userDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, ConnectFlag connectFlags, OpenStoreFlag storeFlags, CultureInfo cultureInfo, ClientIdentityInfo
    clientIdentity, String applicationId, Byte[] tenantPartitionHint, Boolean unifiedLogon)
       at Microsoft.Exchange.Data.Storage.MailboxSession.ForceOpen(MapiStore linkedStore, Boolean unifiedSession)
    </Data>
        <Data>https://localhost:444/owa/proxylogon.owa</Data>
        <Data>/owa/proxylogon.owa</Data>
        <Data>127.0.0.1</Data>
        <Data>LORAN3\SM_ae42d22c64ff48a5a</Data>
        <Data>True</Data>
        <Data>Kerberos</Data>
        <Data>NT AUTHORITY\SYSTEM</Data>
        <Data>39</Data>
        <Data>NT AUTHORITY\SYSTEM</Data>
        <Data>False</Data>
        <Data>   at Microsoft.Mapi.CrossServerDiagnostics.BlockCrossServerCall(ExRpcConnectionInfo connectionInfo, String mailboxDescription)
       at Microsoft.Mapi.CrossServerConnectionPolicy.CheckAndBlockMonitoringMailboxes(ExRpcConnectionInfo connectionInfo)
       at Microsoft.Mapi.CrossServerConnectionPolicy.Apply(ExRpcConnectionInfo connectionInfo)
       at Microsoft.Mapi.ExRpcConnectionFactory.Create(ExRpcConnectionInfo connectionInfo)
       at Microsoft.Mapi.MapiStore.OpenMapiStore(String serverDn, String userDn, String mailboxDn, Guid guidMailbox, Guid guidMdb, String userName, String domainName, String password, String httpProxyServerName, ConnectFlag connectFlags, OpenStoreFlag
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    </Data>
      </EventData>
    </Event>

    Thanks
    I have three  servers exch01,exch02,and exch03.  All three have both CAS and mailbox server roles.   This problem  does not occur using firefox (OWA and ECP are available) but the problem occurs with IE 11  and safari (ECP
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  • OWA doesn't work internally - something went wrong

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    Thanks.
    Dario Woitasen | MCSE Lync Server 2013/Exchange Server 2013 | MCITP: Enterprise Messaging Administrator 2007/2010, Lync Server 2010 Administrator, Office 365 | MCSA Windows Server 2012

    The date information is calculated based on the date of the Exchange server to which the user is connected. In some scenarios (such as network connectiivy failure), the Outlook Web App client-side script is unable to connect to the server to obtain the correct
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    Please download the update
    http://www.microsoft.com/en-us/download/details.aspx?id=44022
    This update resolves the issues that are described in the following Microsoft Knowledge Base (KB) articles:
    2961715 
    "Something went wrong" error in Outlook Web App may show an incorrect date
    Regards,
    Ben

  • Exchange 2010/2013 coexistence: OWA proxy not working properly ":-( Something went wrong"

    Hi
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    Hello Rawa,
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    http://technet.microsoft.com/en-us/library/bb310763(v=exchg.141).aspx
    Thanks,
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Simon Wu
    TechNet Community Support

  • 2013 OWA - Open Another Mailbox, :-( something went wrong, Error 500

    Our client is experiencing an issue where they are not able to open another mailbox even if the user has full access to the account under mailbox delegation.  The user would click on the 'Open Another Mailbox" and they receive the following error
    something went wrong
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    The problem I have is similar to the following post but my client is also behind a UAG 2010 server, and I cannot change to forms based authentication.
    http://social.technet.microsoft.com/Forums/exchange/en-US/9345d396-b5a6-4d26-a498-7d1539f85d13/exchange-2013-owa-http-500-error-when-opening-another-mailbox?forum=exchangesvrclients
    The error within the IIS OWA logs shows as follows.
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    I'm running out of ideas on what could be the issue and but our users will need to manage other mailboxes pretty soon.
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    Hi Bryan
     It should be happening for most of the mailboxes since we ran into similar kind of problem recently
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    IIS Settings not configured properly
    Permission issues
    Check SSL Settings on DWS and ensure Ignore Client Certificates is selected 
    Also remove SSL from DWS for HTTP to HTTPS Redirect
    Check the permission under ADUC
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    Please mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you.
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    Sathish

  • User unable to access OWA

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    User: Wes, Aurélia
    EX Address: /O=abc/OU=London/cn=Recipients/cn=AWes
    SMTP Address: [email protected]
    OWA version: 14.3.123.3
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    Exception type: Microsoft.Exchange.Data.Storage.CorruptDataException
    Exception message: Can't save invalid object Wes, Aurélia.
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    Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save()
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostLocally(OwaContext owaContext, OwaIdentity logonIdentity, CultureInfo culture, String timeZoneKeyName, Boolean isOptimized, String destination)
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostRequestFromProxy(OwaContext owaContext)
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie)
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.AcquireAndPreprocessUserContext(OwaContext owaContext, HttpRequest request)
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext)
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext)
    Microsoft.Exchange.Clients.Owa.Core.OwaRequestEventInspector.OnPostAuthorizeRequest(Object sender, EventArgs e)
    System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
    System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
    Inner Exception
    Exception type: Microsoft.Exchange.Data.DataValidationException
    Exception message: The property value Aurélia Wes is invalid. The value can contain only 'a', 'b', 'c', 'd', 'e', 'f', 'g', 'h', 'i', 'j', 'k', 'l', 'm', 'n', 'o', 'p', 'q', 'r', 's', 't', 'u', 'v', 'w', 'x', 'y', 'z', 'A', 'B', 'C', 'D', 'E', 'F', 'G', 'H',
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    Microsoft.Exchange.Data.Directory.ADSession.Save(ADObject instanceToSave, IEnumerable`1 properties)
    Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save()

    Hi,
    We can use the New-MailboxRepairRequest cmdlet to detect and repair mailbox corruptions. For more information about it, please refer to:
    http://technet.microsoft.com/en-us/library/ff625221(v=exchg.141).aspx
    Hope it helps.
    Thanks,
    Winnie Liang
    TechNet Community Support

  • Sorry, something went wrong and Word was unable to start (6) Office 2013

    Ok this is just so annoying.
    Whenever I try to open Word, it gives the error "Sorry, something went wrong and Word was unable to start.(6)". Other office applications either freeze or crash. Only Excel works fine. Running Win7 64 bit.
    Tried all possible ways of installation/reinstallation. Did repair, uninstalled and reinstalled manually, uninstalled with FixIt from Microsoft, removed every leftover thing from registry. Also removed some other applications that I thought could cause this
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    Uninstalled 64 bit Office, and installed 32 bit, same exact problems.
    !!!Don't suggest me to run as administrator please!!!

    Hi,
    According to your description, I suppose that Word 2013 was blocked by some other applications after you opening it.
    Which operation system do you use?  Have you installed the Office 2013 SP1?
    Then, we try to do some tests to narrow down the issue:
    1. Collect the Event log
    http://windows.microsoft.com/en-us/windows/what-information-event-logs-event-viewer#1TC=windows-7
    2. Use the
    Process Monitor to collect the detailed information.
    Open process monitor, and reproduce this issue, if there is any files or keys were blocked during the process.Please let me know,  and you could save as the file from process monitor, upload the file through One Drive and share the link to me. I'll
    analysis it.
    Regards,
    George Zhao
    TechNet Community Support

  • Exchange 2013 - OWA "Something Went Wrong", Out of office in Outlook "Server unavailable"

    Hi,
    We have a new deployment of Exchange 2013 CU2 V2 running on a Windows 2012 server.  Everything has been running without issues and then without any real clue to why, we are now getting an issue where OWA says "Something Went Wrong" after processing
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    In the eventlog I can see lots of the 2 errors listed below which seems to line up.  (System Log and Application Log seem to be clear of other errors or warnings.)
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    Event time: 04/11/2013 11:25:00
    Event time (UTC): 04/11/2013 11:25:00
    Event ID: 2fcdb9112c794b63a9ea9577a23e4603
    Event sequence: 2
    Event occurrence: 1
    Event detail code: 0
    Application information:
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        Trust level: Full
        Application Virtual Path: /owa
        Application Path: C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\owa\
        Machine name: SERVERNAME (I altered this for post) 
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        Process name: w3wp.exe
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    Event message: An unhandled exception has occurred.
    Event time: 04/11/2013 11:24:24
    Event time (UTC): 04/11/2013 11:24:24
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    Event sequence: 2
    Event occurrence: 1
    Event detail code: 0
    Application information:
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        Trust level: Full
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        Application Path: C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\exchweb\EWS\
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    Process information:
        Process ID: 9840
        Process name: w3wp.exe
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    Exception information:
        Exception type: HttpException
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    Hi Angela,
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    Source Error:
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  • Sorry, something went wrong and word was unable to start (2)

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    Hi,
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    Best regards,
    Greta Ge
    TechNet Community Support
    It's recommended to download and install
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  • Sorry, something went wrong and word was unable to start (40)

    so recently, my ms word has not been working at all. It doesn't work, whether I open a new document or an existing file, and it shows the error message 'sorry, something went wrong and Word was unable to start. (40). It only started to show up recently,
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    Did other programs work well?
    Repair your Office suites in Control panel>Program and features>Office>Change>Repair
    If the repair doesn't work, please uninstall the current installed Office, and reinstall it again.
    To uninstall the Office, follow the instructions in the following support article:
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    Tylor Wang
    TechNet Community Support

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