User unable to access OWA

Question

User is unable to access OWA any pointers.. getting the below error pls Thanks
The item can't be opened because it's become corrupted.
Request
Url: https://ukexchange.abc.com:443/owa/lang.owa
User: Wes, Aurélia
EX Address: /O=abc/OU=London/cn=Recipients/cn=AWes
SMTP Address: [email protected]
OWA version: 14.3.123.3
Exception
Exception type: Microsoft.Exchange.Data.Storage.CorruptDataException
Exception message: Can't save invalid object Wes, Aurélia.
Call stack
Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save()
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostLocally(OwaContext owaContext, OwaIdentity logonIdentity, CultureInfo culture, String timeZoneKeyName, Boolean isOptimized, String destination)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostRequestFromProxy(OwaContext owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.AcquireAndPreprocessUserContext(OwaContext owaContext, HttpRequest request)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext)
Microsoft.Exchange.Clients.Owa.Core.OwaRequestEventInspector.OnPostAuthorizeRequest(Object sender, EventArgs e)
System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Inner Exception
Exception type: Microsoft.Exchange.Data.DataValidationException
Exception message: The property value Aurélia Wes is invalid. The value can contain only 'a', 'b', 'c', 'd', 'e', 'f', 'g', 'h', 'i', 'j', 'k', 'l', 'm', 'n', 'o', 'p', 'q', 'r', 's', 't', 'u', 'v', 'w', 'x', 'y', 'z', 'A', 'B', 'C', 'D', 'E', 'F', 'G', 'H',
'I', 'J', 'K', 'L', 'M', 'N', 'O', 'P', 'Q', 'R', 'S', 'T', 'U', 'V', 'W', 'X', 'Y', 'Z', '0', '1', '2', '3', '4', '5', '6', '7', '8', '9', '"', ''', '(', ')', '+', ',', '-', '.', '/', ':', '?', ' '.
Call stack
Microsoft.Exchange.Data.Directory.ADSession.Save(ADObject instanceToSave, IEnumerable`1 properties)
Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save()

Answer 1

Hi,
We can use the New-MailboxRepairRequest cmdlet to detect and repair mailbox corruptions. For more information about it, please refer to:
http://technet.microsoft.com/en-us/library/ff625221(v=exchg.141).aspx
Hope it helps.
Thanks,
Winnie Liang
TechNet Community Support