Upgrade frrom CS3 to CS5

Have recently bought Photoshop CS5 upgrade from Amazon, to upgrade from CS3. (also bought from Amazon) When I put CS3 serial number in I am told that this is not the number of a qualifying product. Running Windows 7. Any ideas on how to proceed?

Woodmill Photoshop CS3 should qualify for the upgrade. I would recommend contacting our support team as they can decode your serial numbers directly and provide the needed support to get Photoshop CS5 installed. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

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Swf previews in browser and doesn't work on server after upgrade from cs3 to cs5

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It's not 100% clear from your post, but you should be aware that CS5 plugins should not work in CS5.5. Because of a CS5.5 bug, CS5 plugins will load in InDesign 7.5.0, but that is fixed in 7.5.1 so they will not load.
You should lean a bit harder on Virginia Systems. They should be able to tell you how to get them the stack trace from the crash which they should be able to look at and tell you which plugin (if any) is responsible for the crash. I could do it for Mac OS X but I don't know how under Windows. You could start by looking at the Event Viewer, though. That may have some helpful information about the crashes and the faulting module.

Can't find this info anywhere... Can I upgrade from CS3 to CS5 or CS5.5?

After using Adobe products for years and years, it's not only my opinion but the opinion of many of my colleagues that CS upgrades are only worth it about every other upgrade. That might be a subjective opinion, but it does lead in to my question: Does anyone know if I can upgrade from CS3 to CS5 or CS5.5?? I can't find that info anywhere on Adobe's site.
Thanks!

Does anyone know if I can upgrade from CS3 to CS5 or CS5.5??
The Adobe Buying Guide clearly states that the answer for CS3 to CS5.5 is yes.
Design Premium example (other Creative Suites are the same):
http://www.adobe.com/products/creativesuite/design/buying-guide.displayTab2.html
You won't be able to buy CS5 from Adobe (not that you'd have any reason to).

Upgrading from CS3 to CS5 issues

I work at a medium size College on a pretty small team, 1 editor/writer, 1 communications coordinator, and 1 designer (me). I've been using InDesign (ID) for 5 years now and we added on the InCopy (IC) workflow a few years ago with CS3 (both of us then had CS3). The editor and I just recently upgraded from CS3 to CS5 and we've hit a snag. I opened a project, the Academic Catalog in fact, in CS5 that we began in CS3 which we were almost finished with and when I tried to check out a story I got this error.
"This story needs to be converted to "InCopy Document" format in order to edit it."
The editor got the same message in IC. So I thought maybe files created by CS3 for IC don't work with CS5 so I decided to try to unlink the INCX files in ID and relink. Sure enough it created a new ICML file which the editor was able to open, edit, and save in IC. And I thought I had my problem solved until I opened the file in ID; when I tried to update the linked file ID crashed. I've tried unsuccessfully to get the updated stories from IC to update in ID w/o crashing. I've restarted the computer; it is Windows afterall. I've run 'Updates' in both our programs, and it says there are none. I've tried tossing the ID and ICML file; fortuanalty I was smart enough to do all this with a copy of the orginal CS3 file. I followed all my above steps a second time and it's still crashing. I'm not sure what to do at this point. Does anyone have any ideas? Is there a known issue like this?
btw, we're both running Windows Vista and both in CS5 (7.0).

AM
I might just have to go back to CS3 to finish this project up—fortunatly I foresaw an issue like this and kept CS3 installed. That will most likely solve the problem with this project, provided it too does not crash. And that is my concern for future 'new' projects in CS5, are those going to crash too? I think I'll do some testing with my editor.
Bob,
What type of additional info would help?
Thanks,
Colleen

How I will be able to download or upgrade Indesign, upgrade fron CS3 to Cs5.5 or Download Indesign 5

My In Design from my CS5.5 don't install some components they are wrong o corrupted. So I have installed my old CS3 to see if I can upgraded to CS5.5. It is posible to do that. Or How I can download Indesign CS5.5.
Yours sincerely
Aji-Picante

You cannot upgrade from CS3 to CS5.5 now as CS5.5 is no more in picture. Instead, you can upgrade to CS6.
However, if you need the download link for inDesign or any other CS5.5 applications, you can use the below link to download them and then serialize using your serial key for CS5.5
http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
Make sure to read the download instructions properly before downloading CS5.5

Upgrading from CS3 to CS5.5 Design Premium??

Hi there, I work for a small print company and we are in the process of upgrading from CS3 to CS5.5 Design premium, the company has purchased a new Mac (runs Lion 10.7), our old Mac is on 10.4 and it has run CS2 upgrade, and a few years back we installed the CS3 upgrade. We have not installed any of the creative suite onto the new Mac and I am wondering can I just buy the CS5.5 upgrade and use the CS3 upgrade serial number when installing? Will this be enough?
Or do I need to go back to the initial Creative Suite that the company brought from scratch and enter that serial number?
Any help on this would be greatly appreciated!

Just have the serial number from CS3 handy when you install.
More good news for you. Starting today if you buy CS5.5 you get a free upgrade to CS6 when it ships.
Bob

Question: Upgrade from CS3 to CS5 with license from diff country

Hi all,
I'm thinking of upgrading my CS3 to CS5, but the CS3 license is bought from another country. So am I able to upgrade my CS3 to CS5 where CS3 is purchase in Asia Pacific and CS5 is purchase in US?
Hope can get answer soon, I'm urgently need to upgrade it but I dont want to purchase upgrade that wont work.
Thanks!
-- SU

Please contact Adobe Customer Support directly by phone. This is a User-to-User forum and no one here is qualified to authoritatively answer your question.
- Dov

Simple upgrade question : CS3 to CS5

Which serial number do i pop into the box?...okokok, I'm overtired, maybe this is obvious...
Do I use the one that came on the CS5 upgrade package?...will that read my last version of photoshop and just install?...
Do I use the SN that came on my upgrade version of CS3?...
thanks
M
ps...I'm just trying to avoid the upgrade mini-nightmare I had when I installed CS3...an hour on the phone with people in india, one who had no clue what she was talking about, heavy accents leading to even more difficult communication...I really don't want to go through that again...

Hi,
Do you mean you are trying to upgrade from CS3 to CS5???
1> yes you can upgrade
2> if you have CS5 upgrade cop, in order to install you need to have obviously CS5 Srial Number + CS3 Serial Number and while installing CS5 that will take you to upgrade check as soon as you enter CS5 Serial Number. if you do not have CS3 serial number then you will have to contact Adobe for unlocking your CS5.
Hope this helps..!

Upgrading from CS3 to CS5

I purchased Photoshop CS5 upgrade. When I enter the CS3 serial number (Adobe CS 3 Design Standard) I receive the notice that the serial number is valid, but a qualifying product cannot be found on my computer. Why is the upgrade not able to find my CS3 copy?

Thank you for your reply, Jeff. I did enter the CS5 serial number, and when prompted entered CS3, as my original, (the updating product) followed by that serial number. It was at that point I received the message that the serial number was valid, but a qualifying product cannot be found on my computer. I have read elsewhere that one cannot upgrade from a suite to an application. Have I made a 'financial error' and purchased the wrong product? Sue
Date: Sat, 25 Feb 2012 16:43:19 -0700
From: [email protected]
To: [email protected]
Subject: upgrading from CS3 to CS5
    Re: upgrading from CS3 to CS5
    created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
You would first be entering the Photoshop CS5 serial number followed by your eligible product. If the serial number is valid then it should not be also searching for a qualifying product.
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4229685#4229685
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Upgrading from cs3 to cs5 ext.

hello,
dec 20/2010 the adobe site had a sale on, i upgraded from cs3 to cs5 ext. i have deactivated it on the laptop that i have been using it on and want to install it on my xps710
The only problem is that when i try to activate cs5ext the dropdown menue to select the serial number that i want to use for the cs3 is not an option, any suggestions will be greatly appreciated.
Jim
P.S, i dont remember the process that the adobe support walked me through when i installed it on my laptop, something to do w/ selecting "trial version", then something else, i cant remember.

Wasn't able to quite figure your problem, but see if this doc helps you: http://kb2.adobe.com/cps/100/1008779.html

Upgrade from CS3 to CS5 on Mac

Our company just purchased CS5 and we were told that we should be able to upgrade from CS3 (we never got CS4). The box we received states it's an upgrade from CS4, but when we asked adobe, they said it should install. No such luck. Should we have received a different version or is there something we're supposed to do differently?

You most certainly should have. The upgrade from CS4 is (assuming Design Premium) is $200 less than the upgrade from CS2/CS3.
If you purchased directly from Adobe call them and get it straightend out.
Bob

Upgrading from CS3 to CS5 and changing PC

I have CS3 Web premium running on Windows XP machine. I want to migrate to CS5 but also to migrate the desktop to Windows 7. Will I have to first re-install CS3 on the re-built machine and then upgrade to CS5 or is it just a case of deactivating CS3, installing CS5 and activating the new copy?

No, you don't have to install CS3 to use the CS5 upgrade. Have the disks and serial numbers handy.
If you're removing CS3 from another PC then deactivate it first.
Finally, if there's any chance you'll need CS3, then install it on the new Win 7 machine. It will run just fine.
I have CS3, CS4 and several CS5 apps all running quite nicely on Win 7 Ultimate 64 bit.
Bob

Can I upgrade from CS3 to CS5?

I have a Design Standard CS3 version and am interested in
upgrading to CS5, but am not sure if that is supported.

Which is it? CS4 or CS3?
It's a different upgrade. Here's a link to CS2/CS3 to CS5: http://amzn.to/cBEcS1
Bob

Licence upgrade from CS3 to CS5

Is it ok to buy a box upgrade frm Photoshop CS3
to CS5 and install if the CS3 version is a Volume
License?

Thanks!
That you can't sell them I know. But if a company for some reason descides to not continue within the volume licensing program. Those licenses freezes and can't be upgraded any more?

Upgrade from CS3 to CS5

Hi, this is my first post here. I just successfully installed CS5. It was an upgrade from CS3 Extended. I notice that CS3 is still on my drive and would like to remove it to free up hard drive space. Should I insert the CS3 disc and look for a uninstaller or just drag all the CS3 items to the trash? I am a little hesitant to use the uninstaller route because I am afraid that it may remove something that CS5 needs. Any ideas?
jmbriet

I assume you already have the upgrade license working and are not seeing prompts for CS3 serial numbers. If so, it is safer to use the CS3 uninstaller, if any. Keeping a restore image before doing that is safer still

Upgrade frrom CS3 to CS5

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