10.1.4 library file missing for help and update not working

Just updated to AR 10.1.4 and everything seems to be working except the help and update functions are not working. I get the message that the library help file is missing. I uninstalled and reinstalled in both FF15 anf IE9 with the same result and I installed from both Adobe and FileHippo with the same result. Anybody have any suggestions?

On the AR 10.1.4 tool bar menu click the "Help" item and the drop down screen shows a number of items to select from. If I click on "Adobe Reader X Help" I get a message saying "the library file is missing and I should reinstall". As for "check for updates" nothing happens. I've uninstalled and reinstalled AR 10.1.4 from two different browsers, IE9 and FF 15 with no difference. I'm using Vista 32 bit OS.

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Edited to start new discussion and private info removed as required by the Verizon Wireless Terms of Service
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Edited by: Jason Muzzy on Jul 22, 2011 1:09 AM

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help!!

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I HAVE THE SOLUTION - It's worth shouting about!
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Your solution works like magic! Thank you very much!

10.1.4 library file missing for help and update not working

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