10.4 Tiger Server FTP has new mystery password

10.4.11 Server
I've been running the FTP site for my freelancers for 4 years without a hiccup. Over this past weekend it suddenly won't let them log on. When I go to administer the site to see what's up, there are 8 characters in the password box, but my password is 7 characters long. I've deleted the user and group and rebuilt twice using the same 7 character password but each time I leave the username, or the group setting, or Workgroup Manager and then go back in the password has changed back to 8 characters.
How do I reset this password so it will stick? Or, how do I discover what password the user is being assigned by the machine?
Of course I'm also curious how this could occur but right now it's much more important that my freelancers can access the FTP site as they have for 4 years without a problem.

there are 8 characters in the password box, but my password is 7 characters long. I've deleted the user and group and rebuilt twice using the same 7 character password but each time I leave the username, or the group setting, or Workgroup Manager and then go back in the password has changed back to 8 characters.
The box ALWAYS shows a fixed number of bullets. Passwords are immediately hashed, and it cannot determine the length of your existing password, only whether the password you entered is correct or not.
Here is another example of this:
"Regardless of how many characters are actually in a Mac OS X 10.2 password, seven bullet characters (•••••••) will appear in the New Password and Verify fields the next time the password is edited."
HT1274- Mac OS X: Changing or resetting an account password
Message was edited by: Grant Bennet-Alder

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