$ 100 Gift Card - Not Received - Frustrating !

I upgraded one of my phone - using the TRADEIN Promotion....BASIC to SMARTPHONE.
I had to call three times and finally speak to supervisor.....to get the textcode.
After submitting the textcode I received a brown envelope - I did everything mentioned and personally delivered the basic phone to the Post Office.
Called verizon to verify receipt - they kept telling me they dont have the phone.
Finally they said that they would give me the $100 gift card in the mail -  this happened on Nov 15th 2011 
Nov 28th 2011 - No gift card received - Called back again  - was told to wait three weeks - till Dec 7th 2011.   
Called back again on Dec 7th - was told - the delay could be because of Thanksgiving Weekend -  wait 5 more days
Today Dec 13th 2011 - No sign of Gift Card.
I have been a Verizon customer for more than 10 years....
Verizon should keep its promise  - the way they want their patrons to fulfill the contract.
This experience is dissappointing and upsetting....

Computica wrote:
Hello my mother had bought me a $60 gift card from the Skype Shop and it has been over 4 days and has yet to arrive. I also emailed the Chat and Vision support team with the order number and all I received was a automated message telling me to wait 48 hours for a reply.
Hello
If you do not receive a reply within 48 hours please let me know.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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    I recommend that you always run the latest Skype version: Windows & Mac
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    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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