2 months in still no phone!!!

I ordered my phone line on the 28th for march and paid a years line rental up front got an activation date of the 7th april perfect i thought.
7th april arrived got a phone call from openrech to say they were on there way. 1 hour later the engineer turns round and says sorry cant connect your phone line because the pole is unsafe to climb and he needed to go back to the exchance to phone someone and he would phone back before 4pm. 4pm came and went no phone call.
Next day i phone bt they tell me that it would be done by Monday the 11th april well the 11th april came and went i phoned bt they said that they were waiting on special equipment to connect me and it would be done the fallowing day.
next day still no phone line phoned bt they say that they need a cherry picker to get up the pole will call back with an update to this day iam waiting on that phone call.
14th april i call them they tell me that the pole is getting replaced i asked when would that be the answer i got was i dont know iam not an engineer!!!
15th april i get a knock on the door openreach surveyer about the pole he asks a few questions about what the engineers did and left i phone bt later on that day they say that there is a tree and a fence need removing waiting on permission to cut them down. i asked what would happen if we didnt get the permission i was dont you dont get your phone line.
Its now the 19th april i phoned up to see whats going on with it i was told that i need to go and get the permission from the land owner to cut down the tree and i would need to cut it down my self asked to speak to a manager was told that managers only do call backs it would be within the next 24 hours.
20th april waited all day for a call back from a manager phoned up asked what happened about my call back they just wait that the manager could not deal with this so thats why i never got a call back!!! But now Bt are saying that they have no record of any of my phone calls now.
21st april called bt they r now saying that i have to wait until 26th april for an update on the bright side i no long need to cut that tree down bt r going to do that.
26th april Phoned bt because i was told that they would have an update on the situation for me today. Phoned them and they didnt have an update for me and told me to wait 2 - 3 days and they would have an update dont beleve them tho!!!
Well its now end of may
i have been in touch with a man from bt called bob webster fantastic guy really got the ball moving but phone was supposed to be all connected up on 20th of may engineer calls to do the job but cant do it cos the pole is still unsafe due to the tree not being cut so i phone bobs office the same day and was told that the person that owns the tree is away on holiday for a week and does not want the tree cutting until she gets back but no one told me that or openreach
bt called my mobile and said that i had to call them when the tree work had been done even tho they were arranging this as its not my tree
Total unter discrace!!!

I suggest that you go back to your comms provider and get them to contact BT Openreach to chase this.
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Nearly a month and still no phone

I am getting sick to the back teeth of phrases like 'I can assure you you will not have to call us about this matter again'. Not to mention the promised phone calls that either never happen or happen when I am at work despite leaving instructions on the best time to call.
I moved into my new flat at the beginning of march. Ufortunately there has never been a phone line in it since it was built in the late 70's. When placing the order to move my account BT confirmed this. A date was set for an engineer to call on 7th March. So I duly booked a day of work. Engineer called and had a look around the flat. He then went and had a look at a similar flat to see where the master socket should be. He then came back and with the blade of a screwdriver had a tap around to see if he could find a spot that may have been covered over. One day off work wasted. Not only that but when I rang I was told he called in saying he waited 30 mins outside my flat but there was no sign of me (I was there all the time).
Another visit was arranged for the 14th. This time two engineers called, one had a metal detector. He found where the wiring enters the flat but could not determine where they went from that. He informed me that a contractor would be needed to install a box outside the flat and run the wiring into the porch where a master socket will be fitted and from there a cable will have to be run along the skirting boards. By th.....I just lost the rest of this message because of having to log in again to the hotspot.
Can somebody please look into this for me because it is stressing me out big time. And please don't say sorry. I'm sick of hearing that and it has got to the stage where an apology is not enough. I've wated enough time on this today already so will post the rest of what I had typed later tis evening.

If you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to help you.
They can be contacted using this link BT Care Team
They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

I've had my ipad for 6 months and still cannot get my iTunes music on it. How do I do that???

I've had my iPad mini for 6 months and still cannot get my iTunes music on it. What am I doing wrong??

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I probably have the almost 500 photos on my phone, though. And I'm able to get some music to my phone**.
Under Options I have checked: Open iTunes when this iPad is connected, Sync this iPad over Wi-Fi, and sync only checked songs.
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When I open the music app in my iPad, the cloud icon shows up and the bar under it fills up, it says there's no music.
Appreciate any help...they tell me I am not eligible for tech support via chat.
B.

I purchased an ipad from a dealer on ebay with a 9 month warranty still on it. I set it up and decided to return it and buy the new Ipad instead. How can I be sure I didn't activate the warranty, or deactivate if it has been activated?

I purchased an ipad from a dealer on ebay with a 9 month warranty still on it. I set it up and decided to return it and buy the new Ipad instead. How can I be sure I didn't activate the warranty, or deactivate if it has been activated?

Sorry, I can't tell what it is you're trying to ask. What does the warranty have to do with your intention to return the iPad (to whomever) and get another one?
There's no way to deactivate a warranty.
The warranty transfers with the machine, has nothing to do with the owner.
Look around in the Support pages, you can figure out a way to type in your serial number and see what your current warranty status is.

I cant seem to open some photos on Iphoto. I downloaded like 3 months ago from my phone into the iphoto. I could access ALL of my photos back then but when I try and access them now I cant seem to open the file

I cant seem to open some photos on Iphoto. I downloaded like 3 months ago from my phone into the iphoto. I could access ALL of my photos back then but when I try and access them now I cant seem to open the file. When i open iphoto and open the folder thats on it, i can see ALL the photos that are there but when I click on different ones some appear in the larger screen but A LOT of them dont appear. Iphoto seems to have erased the file or I dont know.
Also I tried clicking on the photo that doesnt appear and making it "Reveal it on finder" - "original file" and it says 'The operation can’t be completed because the item can’t be found.".
I really want those photos because they involve a really special family vacation, please help me find those photos

A LOT of them dont appear.
What do you see in the window when you click on those? A blank, black window? An exclamation mark? What?

TS2755 I receive message prompting me to enter apple ID password when using normal phone functions. I can cancel and still use phone but, how do I get this to stop coming up?

I receive a message prompting me to enter apple ID when using normal phone functions, if I cancel I can still use phone but why does this keep coming up and how do I change that to only prompt if I want to access apple?

Search the forums before posting please. Your question has been asked and answered dozens of times already.
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I bought 4s one month back and my phone is automatically shutting down

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Take it to the Apple Store and ask them to check it out for you.

I have been a customer since 1998 and have had a many as 6 phones paying up to $400/month, now at 4 phones and $268/month. Am being told that I owe $136 from 2011. If not waived I will move my phones and they will lose $136 in 1/2 month!!!

I have been a customer since 1998 and have had a many as 6 phones paying up to $400/month, now at 4 phones and $268/month. Am being told that I owe $136 from 2011. If not waived I will move my phones and they will lose $136 in 1/2 month!!!

@mdk57ask,
Never fear help is here! I definitely don't want to see you go. I appreciate your long time loyalty and hope to stay together for many more years.
To better assist you, I will need to access and review your account. Please follow me, JohnB_VZW, and send me a direct message so I can further assist. I'm sure we can get this resolved in no time.
JohnB_VZW
Follow us on Twitter @VZWSupport

Moved into New Build in August - still no phone li...

I know from reading various forums online that ours is not a unique problem but I'm not sure how it can be resolved. In a nutshell we moved into our new build home at the beginning of August. Once we had received confirmation of the completion date I placed my order with BT for a new phone line. I was advised that it would probably be easier to sort out the phone first and then add on broad band when that was done. My order was placed on 31 July. I was told an engineer would attend on 20 August to connect us up. So far so simple but then it all goes wrong. I check online and the engineer should be with me between 8 and 1. That's all fine. I'm working but my husband will be in as he is on a late shift. Come 12.30 no sign of the engineer and now my husband is concerned that if the engineer does show up, he will need to leave for work before the work is done. I call BT from work - I'm told that the engineer is en route but that he's been delayed. My husband and I therefore agree that I will leave work at lunchtime and be in should the engineer arrive in the afternoon. I call up again in the afternoon - I'm told that there is no engineer en route, I should never have been told that. The connection is delayed because of some outstanding works that need to be done. Thus begins the series of lies and untruths that lead us here. I am told time and time again that works will be done by X date, only to receive a text message telling me that it is not possible to provide the update and that BT will contact me again in due course. Then begins the passing of blame - BT tell me that my developer hasn't completed all the ground works, my developer tells me they have and that it is Open Reach who are delaying. This goes on for many weeks and many phone calls. Eventually I'm told that there is to be a meeting between my site manager and Open Reach on the site on Monday 28 October. Surprise surprise Open Reach fail to attend. Not only that, but they they refuse to reschedule despite requests from the site manager. There is clearly a communication issue here - my developer tells me they have done all they need to do. They are therefore not going to do anything else as they don't know what they need to do. The meeting would at least (one hopes) have cleared that up. I have called BT today and been told that a site surveyor is attending our site on Friday but it seems no one has bothered to tell the site manager (obviously I have passed this on and asked him to call to check arrangements).
So here we are many weeks on and still no phone line. I don't feel like I am getting any sort of proper answer from BT about what the issue is and of course Open Reach won't deal with me direct.
Given the number of discussions about this on various forums, does anyone have any advice or tips on how to resolve this. I know it seems like a small issue but it is starting to impact on us. For example we had some bad news in August that required making numerous overseas calls which we had to make on our mobiles. It really is beyond a joke now and I cannot see that it will be resolved this year!

Hi Kale1210,
Welcome to the Forum and thanks for posting. I can look into this for you if you wish. Drop me an email with the details, including order references etc. You'll find the "contact us" form in the about me section of my profile. Once I have the details we'll take it from there.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

I'm trying to reset my Apple ID password. They said they will send me an email but after months I still did not receive it.

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Your password was sent to your emergency email address. Perhaps you have an email you never use? I use the free email from my cable TV account as my emergency email.
Your Apple account and cloud account are separate. You could even have completely different user and password. Most of us use the same user ID and password, but they are not the same thing, don't mix them up.
If you can't retrieve emergency email, you will have to call apple support.
http://support.apple.com/kb/HE57

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I bought a iPhone 4 from USA in $749. As I did not take a data plan, still the phone is locked, now when apple is selling unlocked phone and I have paid the dull amount, will they unlock my phone

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AT&T has not as of yet announced any plans to unlock an iPhone that was purchased as locked to them. Whether or not they will do so in the future, only AT&T would know, and they probably will not say unless and until they're ready to make an official announcement. There is nothing Apple can do for you in this matter unless you are still within the timeframe for returning the iPhone.
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I'm using iPhone 4S and it was working fast once I purchased and after few months I update my phone since to 7.0.1 since then neither my wifi is working nor my Bluetooth and even my phone is working slow, after than many new updates came I did but nothing

I'm using iPhone 4S and it was working fast once I purchased and after few months I update my phone since to 7.0.1 since then neither my wifi is working nor my Bluetooth and even my phone is working slow, after than many new updates came I did but nothing works. Kindly help me out how to solve this problem.

Hi Sameer alamgir!
Here are two articles that can help you troubleshoot these issues with your Wi-Fi and Bluetooth connections:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
iOS: Troubleshooting Bluetooth connections
http://support.apple.com/kb/TS4562
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Guru of the month is still valid?

Sorry guys but the Guru of the month is still valid or it's closed?

I did not delete the image. I can still see it:
http://social.technet.microsoft.com/wiki/contents/articles/29182.sql-server-set-ssis-alert-if-group-of-database-is-getting-over-size.aspx
After upload the image appeared in the article. However, the Save button did not work 3 times. It worked the fourth time.
Kalman Toth Database & OLAP Architect
SQL Server 2014 Database Design
New Book / Kindle: Beginner Database Design & SQL Programming Using Microsoft SQL Server 2014

My iphone won't work after fatal error occurred installing iOS5.1 have followed allsteps to reconfigure software onto windows still no phone just a usb and itunes picture on screen

my iphone won't work after fatal error occurred installing iOS5.1 have followed allsteps to reconfigure software onto windows still no phone just a usb and itunes picture on screen

Connect the phone directly to the computer, not a hub.
Disconnect all other USB devices except keyboard and mouse.
Disable your firewall
Disable your antivirus
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If it doesn't recognize the phone:
Disconnect the phone from the phone end, leave the USB cable plugged into the computer
Hold the HOME and SLEEP buttons until the screen turns black, excactly 10 seconds, then release the SLEEP but continue holding the HOME (If an Apple logo appears you have held SLEEP too long; do it over)
While holding HOME connect the cable to the phone
As soon as iTunes recognizes the phone release the HOME button and it should restore.
If neither procedure works note the exact error message and post it.

2 months in still no phone!!!

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