2 weeks, really?

In mid-February I dropped off the Sony DVD player that your sales associate raved about. For two weeks it had been telling me to "Wait... Wait... Wait......". I take it to the store and the CSR gives me a repair and back in the store for pick estimate of 3/4/2014.
Yesterday (3/3/2014) I get a robo-email telling me jovely that my Sony BDP-S790 Blu-Ray player has arrived aat the GeekSquad facility for repair. This morning I get a call from the GeekSquad facility in Perth Amboy and the caller doesn't extend the courtesy of leaving a message. So I have to track down my unit by calling Perth Amboy only to hear that the unit's got to be shipped to Sony. And, here's the kicker, his excuse for the unit taking more than two weeks to travel between Annapolis Maryland and Perth Amboy New Jersey is the weather.
Really? Excuse my French but WTH? I have been going to work every day in this "weather". You mean to tell me Best Buy can't ship in it in a timely fashion? It takes me less than 4 hours to get to Jersey in traffic. I've received internet purchases in two days (nonexpedited shippng, too) from Vermont in this "weather".
Two freaking weeks just to realize you can't repair the unit while it's under warranty? I'm not sure which I am more irritated at - the time it took for the unit to make it to the repair facility or the fact that it should have been routed directly to Sony to begin with.
You'e got yourself some real winners there in your service department. Real rocket scientists.
Worse, the initial problem is that the unit turns itself off during its self-activated upgrades, when the messages clearly state not to turn off the unit during upgrade. Because it isn't playing or being fumbled with, it ignores the fact that it's upgrading itself, it shuts itself down. If a requirement to own this model without it committing upgrade harkiri is a T1 internet connection, then the box should say so. Otherwise, the unit should be smart enough not to turn itself off during upgrade.
I'll likely get the unit back with the immediate problem fixed, but it will just re-occur. And the fault is the original salesman not knowing his product. So I will be stuck with a brick the first time the unit has to upgrade after the warranty ends. I recommended to the repair clerk at the store that I exchange the unit for something less "smart" but store policy wouldn't allow it. So much for my loyalty to and future purchases from Best Buy.
Bryan B.
Unsatisfied customer

Hello sirenwerks,
As someone who watches a seemingly never ending list of TV shows, my Blu-Ray player helps me catch up on shows that I’m unable to watch on time. I can only imagine how frustrating it must be to find yourself without one for two weeks without repair. While we want to provide timely service for our customers and effectively maintain our high quality standards, circumstances outside of our control can hinder us, and I’m sorry that this was at your expense.
Concerned, I pulled up your Blu-ray player’s service order and found that your repair is underneath manufacturer’s warranty. While we ordinarily service products underneath manufacturers’ warranties, select manufacturers ask us to defer to their repair service centers. Sony is one of them, meaning that when a service order is initiated, it would ship to our service center that would then re-route it to Sony. Currently, your Blu-Ray player is on its way to Sony’s repair center for service, and once completed, should be sent back to your local store for pickup. I’m sorry if this process wasn’t fully explained at the time your service order was created, along with any frustration this has caused.
As I do want to make sure you receive a proper working unit, I will keep tabs on your service order and provide you with regular status updates via private messages. You should receive an email notification when you receive one. You may view them by logging into the forum and clicking on the envelope in the upper right-hand corner.
Thank you for posting, and I’ll speak with you soon.
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

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TWO WEEKS - REALLY!!

I have had my blackberry curve 8520 for about a year the track button is having a moment and keeps freezing. If I take the battery out and fiddle with the back of it, it comes right for a bit! I took it into MTN and they said I would have to part with my blackberry for 2 WEEKS just for a quote with no loan bb! What am I supposed to do without my bb for AT LEAST 2 WEEKS!! I run my life off of my blackberry and honestly I was just astounded that this is the way the brand handles problems!!

Yes, I'd be quite upset too, the two weeks is absurd, just for a quote.
Is the device out of warranty, over a year since you purchased it?
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How to get the help I need with T420

I had a Lenovo for five years which worked wonderfully, so I got another one last summer(July 2012). It quit working in June 2013 right before I was going on vacation. I had my local tech person look at it and he couldn't do anything so I called service when I returned and was informed that it was one week over warranty. The person I talked with said she could do nothing to help me, nor could her superior and told me she would have to "terminate the call". I called back and talked with a different rep who said they would send out a hard drive, which they did (it was there the next morning!).
However, this didn't fix the problem and after 4 weeks I had to send it to the "depot". The problem is that my first fix was under one claim number and this is under another. So now they are saying I am about 6 weeks out of warranty, when actually the whole problem began (the computer quit) when I was under warranty, and when I did call the first time, one rep had the kindness to realize that one week really doesn't count.
How do I get around this issue of two different claims when it's really one problem (the motherboard) that was never resolved in the first place? I shouldn't be charged $475 for a motherboard that quit in less than a year, nor should I be told that this is a whole new issue just because a new hard drive didn't solve it.
I hope there is a way to get someone to understand this from my perspective. I would like to be able to stick with Lenovo and recommend it to others.
Thanks for any help.

using the split() method. i am able to split everything now
so it appear somthing like this :
import javax.swing.*;
import java.awt.*;
import java.awt.event.*;
import java.io.*;
public class testing{
     String d1 =     "ARRAY 'Monitor Chart' 1 5";
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}ARRAY
'Monitor
Chart'
2
5
'Total OverFlow'
'Queued'
'Completed'
'Host Resets'
'Errors'''
0.0
1.0
2.0
3.0
4.0
'Series1'
11.0
0.6
8.6
11.5
6.6
'Series2'
12.8
6.7
21.6
11.1
30.0
but how do i get the values out ??how do i noe it is which index or wad?
11.0
0.6
8.6
11.5
6.6

Music App Stops Playing

I'm having an issue with the music app on my Iphone 5 (version 7.0.4) and my brand new Ipad mini (not sure what version). It plays the first few songs fine and then randomly stops, the play button is still an arrow (it's not paused, my head phones haven't come unplugged). The progress bar (thing that shows how much time is left on a song) stops moving as well. I can skip to the next song but it won't start playing either. Even when the music does play, sometimes my Ipad states that its playing the song I've selected but it is actually playing another song... If I restart either device, the app will work for a few minutes and start doing the same thing again. The first time my phone did this, I looked at all the obvious fixes (such as headphones, pausing, low battery, etc.) and couldn't come up with a solution so I unplugged my headphones and went to bed and about 10 minutes later was woken up by my music playing right where it left off. I have no idea why this is happening as I've had my phone for almost two years now, I haven't done any updates for 6 months or so and my Ipad is brand new, I literally bought it last week (really regretting now buying that store warranty). Anyone have any suggestions?

It's back!!!!!! The problem went away for a few days now same issue. It only happens when I am listening to sound files on the headphones - sudden pause then restart in the middle of playing the sound file, this happens with different music/podcase apps. No issue with bluetooth streaming or speaker phone. So it appears there is a software bug with Lollipop update - never had this problem with KitKat. Factory reset does not fix it. I wish there was a way to revert the phone back to KitKat. Hoping the new Lollipop update would fix this.

Error compiling movie: out of memory !!! Premiere CS3

Hey every1 --- desperate need of some guidance here. I've been all over the internet and these boards --- have seen this come up with a lot of people but no real solid answers that I'd seen or that have helped.
First off, my comp is an imac 3.06 Ghz Core 2 Duo, 4GB memory. (just bought the computer last year)
I'm shooting with a canon 7d in HD (1920 x 1080p) and I'm editing using Premiere CS3. I've noticed that editing has become very difficult since I started using HD; playback is very choppy and the 'quality settings' in the preview monitor are a joke and do absolutely nothing whether it's on draft or automatic.
Anyway, despite the choppiness and slow editing, I was able to get a 3 min clip completed. These are my export settings:
Export > Movie
H.264
960 x 540
23.976 fps
Square pixels,
100% quality,
recompress: unchecked.
Once exported (I was able to export smaller timelines previously--- say, 50 secs of footage or so) the files look AMAZING and from there I use them for online video via vimeo -- stuff looks really awesome.
Anyway, recently I'm getting: 'Error compiling movie. Out of Memory. Change optimization preferences to memory', etc. etc. Well, I did as it asked and that did absolutely nothing.
So, I decided to open up my activity monitor and watch what's going on with my memory while premiere is exporting. I also closed ALL unused applications. System runs at about 2.16gb free memory before I start exporting. Memory seems stable during export UNTIL around the 50% exporting mark, and then its starts climbing like crazy and my memory just gets eaten up --- finally resulting in a crash at about 70% render.
I really don't know what else to do. Does my computer not have the power to export 3 min of HD footage??? This seems surprising to me ... I don't know what else to try.
Thanks for any help !!!
-Mark

Hi Mark,
Hope you are having a wonderful day.
Sorry to hear that you are having such a hard time. Although I did not specifically get the out of memory error, I can only be convinced that that is the problem.
Although I am not a computer whiz, I have learned my share of things. I have been troubleshooting a video all this week (really, a couple of months), but I had to put it aside and come back to it.
I tend to be talkative; so I will get back on topic or at least try to stay on topic, so bare with me. Smile....
Here is what I have learned and maybe it will help you with yours if you have not found a solution already.
Based on your hard drive specs and ram, I was thinking the same thing e.g. hard to believe that you are not able to render 3 minutes of video in HD. I primarily work in HD/1080p.
The place where we are similar is that I eventually could get the video to render by reducing the workspace that is rendered piece by piece until I was able to render the entire file. When I tried to encode the video, I kept getting error compiling messages. I tried different codecs, deleting xmpses, not rendering xmpses, etc. I could not figure out the keyframe trick so I just put in a black video from after effects. By the way, all of my videos intro the same and no problems with the other videos fading from black to a still photo.
Here is the problem from what I could gather.
Simply, out of memory. I was rendering and trying to encode a 45 minute video with after effects compositions and the dynamic linking kept timing out once the file reached a certain size. There were no other true fancy effects. I do alot on the green screen and just use after effects to make a white background. Smaller videos, rendering has been slow, but doable. This massive video would never compile. I won't bore you with my system specs, but know that similar to your situation, the system in theory should have been adequate.
Work around...
I ended up exporting the video as 3 separate 15 minute video clips. I could not get them to encode as .wmv files so I encoded them as .mp4 files. By the way, I still encoded in HD.
Here is the kool stuff.
After what seems like forever, I found a converter that could convert .mp4 to .wmv and rejoin the files to play as one large file with the same quality as my source file and no audio synching issues. By the way, I do not work for this company. I just found this encoder at 4 o'clock this morning after trying all of these other converters that were straight garbage or were free to try and not really free if you wanted quality. By the way, the conversion tool is not only user friendly, but free which is awesome.
The name of the software is Media Cope. Just visit www.mediacope.com.... Be sure to send the owner an e-mail to thank him and let him know that Mark sent you. I just sent him an e-mail earlier to let him know that I was going to post on Adobe what a wonderful software he created. I just needed something free, quick, easy, and user-friendly.
Whoops... got off topic....
I'll do a summary at the end for my recommendation to you.
Here are some other tidbits that I learned as well that may save you some time.
When editing this is what I do now...
1) I use CCleaner from www.piriform.com to quickly clean my system especially temporary files before I start editing and if I am switching from project to project.
2) In all of my troubleshooting this week, I found a kool little software call Smart Close. (Just google to find this one.) It closes all of your non-critical background files in order to maximize system resources. (When I am done editing, I just reboot and all of my background programs start up again. You do not have to do it that way, that's just how I do it. The nice thing is that it is a wizard interface; so you do not have to try to figure out if a process in the background is critical or non-critical.)
3) Depending on my mood and if I did not forget, smile.... I change the priority to high for the adobe products in the task manager.
More things that I learned...
1) We are not able to change the temp file for how Adobe encodes. My logic was if I could change the encoding to a hard drive that was simply empty so Adobe can render there, then I would be good. Wrong.... Adobe does not allow you to change the temp location. (Note: This is what I discovered in the different forums; so encoding to an external hard drive is not the best move. Read more to se why.)
2) It is best to have your scratch disks as your internal disk. If you have multiple internal disks, then you shoud check some other forums for the best way to set up your scratch disks. When I was just starting out, I bought an external hard drive enclosure with the thought that I would work primarily off of those external drives with the option of doing some RAID work. Bad idea... Even the simplest of tasks took forever. It was best to work off of the internal drive. By the way, I still use the enclosure hard drives for backups in order to allow me to free up some space on the primary hard drive. When rendering, it is truely a use of the RAM and the hard drive space in the editing process.
I'll leave you with this...
I take back what I said earlier, you do need a new computer with more RAM. If you can get 16 GB, great. The primary reason is that if you are editing in Premiere and if you do anything with dynamic linking into your after effects, it will cause your ram to climb as the file gets larger. Of course, be sure to get the largest hard drive possible as an internal drive, the maximum on processor speed, 64 bit operating system, etc.
I know you are like by now, Mark, what is the point of all of your gibberish... Really, it was to share with you and others on some really kool work arounds.
My recommendation for you are as follows.
1) You have already proven that you can render and encode 50 second clips and you are very happy with those clips, so create separate smaller clips for this particular project.
2) Once you have the final clips outputted, then use Media Cope to rejoin the files as one large file and you are done.
(Note: The one thing that I did notice is that there is a small break right between where the files are merged. The nice thing is that as a video editor/film maker, you will be the only person likely to notice it because you know where the breaks are. The other nice thing is that the untrained eye will not notice it and if you had to submit your work to a television station especially on DVD, the video system should recognize the file as one large file and play all the way through. Note: For the last sentence, I said 'should play all the way through' as I have not had a chance to check this one yet as I just finished this project today and still have to turn in all of my videos. I still have some more videos to merge.)
By the way, the only specs that I will share are that I work on a PC and it has 8 GB of ram.
The summary of the summary is that sometimes an error compiling message could simply be that your system does not have resources to render and the encode that large of a file. At least that is what I learned this week or at least my specific situation. The confirmation is that I just finished shooting a documentary which was one hour and some change and was able to render and encode to .wmv with no problems. Of course, I was not using after effects for this particular project.
In either case, hope all the information helps you with your project.
Have a wonderful day and happy holidays everyone.
Mark

User Property Sets / UUP -- not showing up

Hi. We are having problems getting any portal user property sets to show up in any environment other than our dev boxes. We are running 10.2. Our environment consists of our dev workstations, a dev server in 'development' mode, a stage server in 'production' mode, and a production server in 'production' mode.
On our development boxes, we see the following property sets from the portal admin:
Groupspace
CustomerProperties
BusinessUserProperties
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The latter 2 are our UUP property sets. As I said, these sets appear on our dev boxes, but from what I understand, that is expected because the EAR is exploded when published on a dev box.
Consultants developed much of this portal application for us, including the uup property sets, and they are backing away and not offering any help in this matter. They simply said to use the propegation tools. I used the propegation tool to merge my dev box inventory and our development server inventory, and the differences did indicate the 4 property sets listed above. I selected to add only those 4 property sets to the dev server, exported the merged inventory, and exported it to our dev server with no errors. However, still no property sets showed up. I then pulled down another inventory from our dev server, and it indicated that it still did not have the property sets. I repeated this cycle once more to no avail.
Things that are confusing to me are:
1) The 'Groupspace' and 'CustomerProperties' sets appear to be portal default property sets. Wouldn't they be expected to exist in all environments?
2) I thought that I read if the server you are deploying the EAR to is in 'development' mode, then the property sets should be moved over when deploying the EAR normally. I may be wrong about this as I am on information overload trying to learn these portal aspects under a time crunch.
3) Where in the portal database are the propertysets themselved defined? I can see the 'PROPERTY_KEY' and 'PROPERTY_VALUE' tables which handle storing the user properties themselves, but I don't see any tables which would define a property set.
Thanks in advance for any insights to this issue. It is making my week really tough.

1st, I recommend posting in the WebLogic Portal forum:
WebLogic Portal
2ndly, I recommend opening a support case to get assistance if you are under a time crunch.

Are you kidding me!! On launch Day!!

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Fatalattempt wrote:
My dad just picked a Nokia 928 up in white this morning. I am headed to my local store for lunch to pick mine up. I called VZW cust service and they checked stock at my store and they said they do have them in. As long as they don't make me give up my unlimited data I will be picking mine up at noon today. Fingers crossed
If you purchase it at the two year contract price, then you will definitely lose the unlimited data plan.

Youtube :An error occurred loading this content. Try again Later

An error occurred loading this content. Try again Later
I get this message when trying to stream from youtube with my apple tv 2g since one week, i've restored with the new ios 5.1 but the problem still exists. i've tried with another ISP and the problem gone, so i'm wondring how it is possible.
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Sound like it problem with your ISP then. I've had a similar problem with youtube in the past, but it always been resolved with the steps I gave you. My internet radio has worked for 2 WEEKS, really annoying!

All of a sudden my bookmarks are gone, and I don't have the little firefox in my upper left hand corner

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Can labview do this? Project to Function pallette.

Is there an easy way for labview to automatically add the current project right to a palette in LV 8.5. It would be very nice to have the current project hierarchy avaliable in the functions pallete. This saver having to navigate to the project window and drag vi on the block diagram (curently my fastest method of adding project code to a new vi). If this is not in there it is a feature which could save me time in the long run (a few seconds done hundreds of times a week really adds up).
Paul
Paul Falkenstein
Coleman Technologies Inc.
CLA, CPI, AIA-Vision
Labview 4.0- 2013, RT, Vision, FPGA

Insofar as I know the palette will not allow you to insert a link to a project. All that you can do is insert a directory. I don't have LabVIEW 8.5, but I don't believe it contains any methods to programmatically access the palette set. I think the only thing you can do is to create multiple menus in your "User Libraries" or "Favorites" for the projects that you use.

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<input type="text" name="delimiter">
When I input " \t", I can received it in Action class by:
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I tried to println it out, and surprised to find out it really is " /t"! How can that happen?
I stuck on this for a week, really appreciate any help, thanks in advance.

I am using equals(), and the result is false. I pass them to stringtokenizer and the results are diffenrent

Poor Infinity Performance Bognor Regis Exchange

Hi all,
We're in Felpham, been having severe dropped connections in the last month and now in last week really poor performance i.e. only 7 MB/sec download and less than 1 MB/sec upload. Anyone else out there having issues? Faults have been logged with BT but guess their computer rather saying 'no' is just 'slow'.....
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Everthing now fixed, a very nice BT engineer has just left having repalced my badly corroded / antique drop wire connecting house to the post, I now have full Infinity bandwidth upto 77 MB/sec....a zero to hero performance BT.... thank you !

Dwm and youtube fullscreen

When I press the fullscreen button on videos on youtube.com, nothing happens apart from my screen flashing. My window manager is dwm and browser firefox. Thanks for any help.
PS: just to clarify, I am not talking about the fullscreen function of the browser (hotkey F11), but the button on the video itself.

Found it in my email:
Date: Tue, 8 Dec 2009 08:29:01
From: Anselm R Garbe
To: dev mail list
Subject: Re: [dev] flash fullscreen issue (dwm-5.7.2)
2009/12/7 Alexandr Krylovskiy:
> Fullscreen mode with flash applications (youtube, for example) doesn't
> work properly neither in tiled nor in floating mode.
> Fullscreen window closes immediately after opening.
This is a known bug (for some curiosity I received the same report via privmail from 2 other people within one week, really strange).
The quick fix is commenting out the code in lines 817/818 in hg tip dwm. I cannot confirm this has no side effects (I think it does) and will address this issue shortly with a real fix.
Kind regards,
Anselm
Last edited by thayer (2009-12-22 16:08:59)

Where is the conceptual overview / UML / Documentation?

I am trying to audit the OSMF framework for adoption at work. However, it is difficult to get a handle on the scope of this project. I have no idea what your packages are metaphors for (speaking of, why do the asdocs include the entire AS3 codebase?) or the patterns and concepts you based the code on. Heck, I can't even tell what exactly this framework does! The only insight I have into the thinking behind this project is by reading bits from the devs on these forums. Believe me, I know how hard it is to provide documentation for the product while trying to support an ongoing development process. I just hope you guys pause the coding and spend a couple weeks really documenting this project. :-)
Are there any posts or anything that will give me a head start on this information? I found a couple random blog entries that had some info on Strobe, but they were not very thorough.
Thanks,
Tim Beynart

We're currently working on a developer's guide which will hopefully fill some of the gaps you mention. Here's a compendium of useful links for getting started (I'm sure you've already found some of these):
Architectural Overview: http://opensource.adobe.com/wiki/display/osmf/Strobe+Architectural+Overview
Intro to Traits (PDF): http://opensource.adobe.com/wiki/download/attachments/34373769/traits+intro.pdf?version=1
Features & Roadmap: http://opensource.adobe.com/wiki/display/osmf/Features
Specifications: http://opensource.adobe.com/wiki/display/osmf/Specifications
Building a HelloWorld app with OSMF: http://blogs.adobe.com/osmf/2009/09/building_a_helloworld_app_with_osmf.html
Intro to OSMF (video from MAX session): http://2009.max.adobe.com/online/session/332
Technical Intro to OSMF: http://blogs.adobe.com/osmf/2009/08/technical_intro_to_osmf.html
Intro to OSMF (by Jodie O'Rourke): http://jodieorourke.com/view.php?id=111&blog=news
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If you make it through all of the above :-), I'd be curious to know a) whether they're helpful and b) what's missing to help you get started.

Is AVAST slacking or am I crazy?

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This topic first appeared in the Spiceworks Community

Hi Bill. Try posting your question to the Flex SDK forum. This isn't a BlazeDS issue and I don't know the answer. Thanks.
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2 weeks, really?

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